--- title: "Compare Prevail Case Management System vs 8am MyCase 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Prevail Case Management System and 8am MyCase based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/2606-115613/Prevail-Case-Management-System-vs-MyCase" page_type: "comparison" language: "en" publication_date: "2026-10-19" --- # Prevail Case Management System vs 8am MyCase Features and Cost Comparison Last updated October 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Prevail Case Management System8am MyCase2/4 selected [Prevail Case Management System](https://www.capterra.com/p/2606/Prevail-Case-Management-System/)[4.6 (83)](https://www.capterra.com/p/2606/Prevail-Case-Management-System/reviews/) [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) [## Prevail Case Management System](https://www.capterra.com/p/2606/Prevail-Case-Management-System/)[4.6 (83)](https://www.capterra.com/p/2606/Prevail-Case-Management-System/reviews/) Starting Price $49.95/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment KM CM CM Based on [83 reviews](#user-reviews) Positive 78 Neutral 3 Negative 2 [## 8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting Price $50.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [807 reviews](#user-reviews) Positive 744 Neutral 35 Negative 28 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Clio 4.7 (1,751) * * * Starting Price $49.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Centerbase 4.4 (61) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Tabs3 4.6 (197) * * * Starting Price $89.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Lexicon 0 * * * Starting Price $63.00 Per User,Per Month Free Trial Free Version * * * User rating 0% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 4,162 reviews from legal case management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Client Management 4.3 Document Management 4.3 Billing & Invoicing 4.0 Case Notes 4.8 Case Management \-- 86%Fit High performer Feature ratings Client Management 4.6 Document Management 4.2 Billing & Invoicing 4.5 Case Notes 4.6 Case Management 4.6 User satisfaction User satisfaction 4.6 User reviews[83](https://www.capterra.com/p/2606/Prevail-Case-Management-System/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.6 User reviews[807](https://www.capterra.com/p/115613/MyCase/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $49.95Per User, Per Month - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for Attorneys Non-Attorney Representatives Personal Injury Firms Social Security Firms Workers' Comp Firms VA Disability Firms Best for 8am MyCase is a legal practice management solution built for attorneys and legal professional at small to mid-sized law firms in the US and Canada. ## User reviews Pros & cons KM Kristine M. Paralegal > "It helped me organize the files for my cases and it was easy to access." [See full review](https://www.capterra.com/p/2606/Prevail-Case-Management-System/#Capterra___6467599) LG Laura G. Paralegal > "Calendar entries in the history page no longer show any time/date details about the actual appointment, and it no longer automatically attaches certain rolodexes to your files based on their zip code anymore. If I have multiple minimized..." [See full review](https://www.capterra.com/p/2606/Prevail-Case-Management-System/#Capterra___4799466) CM Cindy M. legal secretary > "Tech service is helpful & the the director of client relations is always kind and helpful." [See full review](https://www.capterra.com/p/2606/Prevail-Case-Management-System/#Capterra___6048111) AK Alise K. sole practitioner > "I used to hate having to cut and paste my emails." [See full review](https://www.capterra.com/p/2606/Prevail-Case-Management-System/#Capterra___2763788) [View Reviews](https://www.capterra.com/p/2606/Prevail-Case-Management-System/reviews/) WL Whitney L. Principal Attorney > "What I appreciate most about MyCase is how seamlessly it brings everything together in one place. As my practice grew from solo to a team environment, the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7136116) PV Priyansh V. Senior Accountant > "MyCase is the limited flexibility in reporting and customization, along with inefficiencies in bulk data entry such as time uploads." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688) WR Wanda R. Estate Litigation Paralegal > "The billing features have also helped me better document the amount of work that goes into legal support services. As paralegals know, clients often only see..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799) AD Alexandra D. Paralegal > "The only con I have found is that if there are folders in the documents tab we cannot just have it list all the documents without the folder for a quick view..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7038660) WR Wanda R. Estate Litigation Paralegal > "No case management software is perfect, but MyCase has consistently helped me work more efficiently, stay on top of deadlines, and provide better service to..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799) JW Jay W. Freelance Paralegal > "As an entrepreneur restarting my business after a job layoff, funds are not easily accessible for me increase to an upper level." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170020) CA Comfort A. HR Manager > "It centralizes client communication, document handling, case tracking, and invoicing in one platform." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025) JR Jim R. Of Counsel > "It seems that the platform has to be rebooted every time I need to pull up file documents, etc." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7181675) MN Murray N. Attorney > "It helps me manage every aspect of my case management from billing, staying in touch with clients, and scheduling." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042743) KV Kinda V. Managing Attorney > "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership and timing." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909) LS Louis S. Legal Assistant > "Ease of use; Easy to train; Comprehensive features; No downtimes of note; Easy track time, bill, track retainer, send invoices; Good document sharing..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170866) CA Comfort A. HR Manager > "What I liked least about MyCase is the lack of flexibility in sending bulk messages to a specific group of clients within a case." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025) RE Rachel E. Legal Assistant and Bookkeeper > "Support has also been consistently reliable; when questions come up, their team is usually quick to respond and resolve issues, which makes the platform feel..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) NS Niccole S. Paralegal > "I don't enjoy having to reconcile Affirm payments manually, as the option is offered through a specific invoice. If someone applies for the loan, it should..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826139) HT Hillary T. Paralegal > "I enjoy MyCase's tasks, deadlines, and signature features for staying organized and efficient." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169115) Joseph O. Attorney-at-Law > "I was given an initial discount to sign up, but that disappeared after my first year, even though I was told it would continue. While this may not be..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7056137) RN Richard N. Partner > "It has allowed me to operate and grow my law firm while ensuring a relatively painless experience for my clients through Mycase payments and the client..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7028931) AP Angel P. Receptionist > "Sometimes the system ran a bit slow when handling multiple cases or large files, which could interrupt workflow." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977) EP Elisa P. Attorney > "It is a full case management program that makes sense economically for a solo practitioner, organizes my time and billing and easily creates invoices, and I..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090) SM Sarah M. OFFICE MANAGER > "I think the most easily remedied "issue" is that you cannot mark text messages as "unopened", so users have opened texts meant for other staff members, and..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829589) WR Wanda R. Estate Litigation Paralegal > "For legal professionals managing a high-volume caseload, MyCase is a tool I use every single day and would absolutely recommend." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799) LH Lydia H. Attorney at Law > "Not able to send emails and text to clients with progress on case or attached to workflows" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690) RE Rachel E. Legal Assistant and Bookkeeper > "The layout, design, and overall visual structure make it easy to move through cases, messages, billing, and documents." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) OR Olga R. Billing Specialist > "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously managed in..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443) KV Kinda V. Managing Attorney > "However, there were a few areas that could be improved, like task notifications and document template functions, to make the process even more efficient." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909) SS Sandeep S. Principal > "One thing I don't like is that you get charged up front for a full year for any new person that you had and its non-refundable. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7125938) EP Elisa P. Attorney > "I also like the tracking feature of the types of cases I am opening so I can easily see how many active cases I have, and in what practice areas." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090) MC MARYJANE C. lawyer and partner > "I cannot link my outlook to it because it does not work with godaddy which is the platform i have my email through." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6825655) JR Jim R. Of Counsel > "I like the AI feature, although I have limited comparisons since my other AI exposure has been very narrow in scope." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7181675) SM Stephanie M. Legal Assistant > "Also, the system can be slow to load files, and the search function isn’t always accurate or responsive." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774) SB Sylvia B. Paralegal > "This is also helpful as we are able to see if the client has reviewed the invoice." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582) DR Dion R. Attorney and Owner > "Also, there seems to be a bug in deleting payment requests." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7119507) PV Priyansh V. Senior Accountant > "My overall experience with 8AM MyCase has been efficient and positive, with strong case management and streamlined workflows." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688) BR Brad R. Office Manager > "Phone numbers are displayed as a long string (i.e., 12345678901 instead of 1-234-567-8901, which is incredibly difficult to read given the miniscule size of..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) JC James C. Managing Partner > "MyCase has powerful features for intake as well, such as online intake forms and document automation. If you're not using MyCase you need to ask yourself..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147) KM Kimberly M. Partner - Attorney > "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the client,..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170) VS Valerie S. Senior Legal Assistant > "The quick action tabs makes 8am MyCase even more accessible." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7139662) VR Verified Reviewer Partner > "The integration cannot be done automatically, and it cannot be done by exporting/importing contacts and matters, because Docketwise exports names as "Full..." [See full review](https://www.capterra.com/p/115613/MyCase/#GetApp___6111539) CM Consuelo M. Paralegal and Legal Assistant > "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls through the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782) MP Mary P. Legal Assistant > "That can be time consuming when we have a client on the phone or in office." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293) AP Angel P. Receptionist > "The platform made it easy to track cases, communicate with clients, and stay on top of deadlines all in one place." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977) AG Amy G. Attorney > "You can't edit today's calendar events directly from the dashboard. If you have a timer running in the app, it doesn't show in the online version until the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6019822) CS Christina S. Owner > "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our clients." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794) MW Maria W. Attorney and Owner > "there are some issues with the immigration integration." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7123777) AP Angel P. Receptionist > "It made case management, client communication, and task tracking much easier and more efficient." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977) TM Thomas M. Office Manager > "I've been using MyCase for several years and have yet to find a situation where I am unable to address any of the firm's needs." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6851207) CW Carlia W. Attorney, Owner > "MyCase helps me manage my law firm every day." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386) KR Kimberly R. Attorney > "I wish there was a better way to link emails." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7128063) MC Martina C. Founding Member Attorney > "Overall, it supports a more organized, transparent, and responsive approach to managing legal matters and client relationships." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117288) PK Paul K. Attorney > "For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. Why..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6070939) KM Kathy M. Executive Assistant > "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various sub-titles." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167) BR Brad R. Office Manager > "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) SB Sylvia B. Partner > "The ability to communicate in real time, upload and download documents, it's all great. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030936) LH Lisa H. Support Staff > "Also, the billing part is a little confusing." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034813) CW Carlia W. Attorney, Owner > "I can't imagine using any other case management software for my law firm - it has been great and everything that I need." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386) JC James C. Managing Partner > "If there's anything to complain about, it's that MyCase is too comprehensive for one person to fully master. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147) RW Ron W. Attorney > "I love the billing and payment features of 8am MyCase." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169213) GT Glen T. Owner Principal > "There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6113003) RE Rachel E. Legal Assistant and Bookkeeper > "Overall a good experience, makes day-to-day workflow and case management significantly easier." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) KM Kevin M. Attorney > "My former time and billing software was cumbersome to use with difficlt links." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6844353) SB Sylvia B. Paralegal > "It is very easy to upload documents to the portal for staff and our clients. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582) BR Brad R. Office Manager > "Tech support tends to get overwhelmed causing extremely lengthy delays via phone or chat, and inquiries regarding what seems like should be obvious features..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) LM Lucero M. Senior Paralegal > "MyCase is very good at notifying us of scheduled updates, which makes planning around them effortless." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117455) MS Melody S. Managing Attorney > "Also did not like how high the processing fees were for credit cards" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780) PH Peter H. Lawyer and CEO > "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so well." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088) KS Kyle S. Lawyer > "Otherwise, I am not able to apply workflows to lead. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303) JF Jennsy F. Paralegal > "It easy to track billing hours and generate clear invoices to clients to provide transparency." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030452) LP Lauren P. Paralegal > "Also - I have had some issues with getting the text messaging capability working." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6852052) MP Mary P. Legal Assistant > "We enjoy the feature on the calendar that sends reminders." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293) RR Rob R. Managing Partner > "Apparently the issue is with our email system." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7043043) MM Marlene M. Attorney > "I started using Mycase early in my solo career, it has been very helpful and intuitive." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7142386) AD Ashley D. Attorney > "It didn’t have as many features and integrations as I would have liked." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6741682) GL Gregory L. Attorney > "A great investment to keep on top of casae activity,keep clients informed, perform time tracking, billing, etc." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6661577) ET Elizabeth T. Attorney Owner > "The invoices function is a bit awkward still and I wish I could color code and or tag calls in the Call Log" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6174975) KF Katie F. Law partner > "Our communication about cases and ability to see overall workflow improved." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7033840) AF Anton F. Attorney > "The reporting features are very limited and basic things like creating a custom shareable report appear impossible." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625) RH Ruben H. Office Manager > "The document management is amazing, keeps the work down especially for law firm management. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042581) AF Anton F. Attorney > "For example, the dashboard doesn't have a call button, but has a sticky note feature that our firm almost never uses." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625) MC MacKenzie C. Paralegal and Admistrative Assistant > "I like the features that are included and the organization of all of the different tabs." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031337) GS GERSON S. PARALEGAL > "Also, client filtering while searching for them, sometimes it shows other people first that doesn't match much the name on the input." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6018164) LS Louis S. Legal Assistant > "Ease of use; Easy to train; Comprehensive features; No downtimes of note; Easy track time, bill, track retainer, send invoices; Good document sharing..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170866) PV Priyansh V. Senior Accountant > "MyCase is the limited flexibility in reporting and customization, along with inefficiencies in bulk data entry such as time uploads." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688) RE Rachel E. Legal Assistant and Bookkeeper > "The layout, design, and overall visual structure make it easy to move through cases, messages, billing, and documents." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) KV Kinda V. Managing Attorney > "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership and timing." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909) CM Consuelo M. Paralegal and Legal Assistant > "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls through the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782) KM Kimberly M. Partner - Attorney > "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the client,..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170) KM Kathy M. Executive Assistant > "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various sub-titles." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167) CS Cass S. Attorney > "I think this is a bit clunky and unprofessional. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6828880) PH Peter H. Lawyer and CEO > "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so well." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088) OR Olga R. Billing Specialist > "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously managed in..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443) HR Haley R. Office Manager > "It allows us to have all of our office functions in one place and integrates very well with several of the apps that we use." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6018073) MW Maria W. Attorney and Owner > "there are some issues with the immigration integration." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7123777) TY Tyler Y. firm admin > "I like it's ease of use and how it integrates with many of the products we use" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6809665) TS Tara S. Attorney > "Sometimes they seem a bit slower than other programs to add new options or integrations." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6412259) CM Consuelo M. Paralegal and Legal Assistant > "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls through the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782) CW CYNTHIA W. PARALEGAL > "Integrations are not seamless re LawPay or Desktop MyCase. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6023641) CS Christina S. Owner > "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our clients." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794) RR Rebecca R. Client Care Specialist > "Change is always difficult." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7035842) KM Kathy M. Executive Assistant > "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various sub-titles." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167) AG Amanda G. Legal Assistant > "MyCase is not user friendly." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6463926) Jennifer C. Attorney > "The basic functions are intuitive and a new user can navigate the program without much instruction. As a user becomes more advanced, MyCase offers training..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6025118) LJ Lea J. Accountant > "Whoever designed this module should be ashamed of themselves. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4625250) RE Rachel E. Legal Assistant and Bookkeeper > "Support has also been consistently reliable; when questions come up, their team is usually quick to respond and resolve issues, which makes the platform feel..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222) JT Jaosn T. Managing Partner > "The initial setup of MyCase was somewhat cumbersome. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___3689486) CH Candice H. Paralegal > "Customer support has also been spectacular and very prompt." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169106) BR Brad R. Office Manager > "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) RH Ruben H. Office Manager > "Easy to use, customer support is very helpful and knowledgeable when you get stuck and need the extra support. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042581) BR Brad R. Office Manager > "Tech support tends to get overwhelmed causing extremely lengthy delays via phone or chat, and inquiries regarding what seems like should be obvious features..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) AD Amy D. Managing Attorney > "Great with employees who work remotely with tasking and notekeeping." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6835631) KS Kate S. No thanks > "Terrible customer service and scam billing practices." [See full review](https://www.capterra.com/p/115613/MyCase/#SoftwareAdvice___6751719) [View Reviews](https://www.capterra.com/p/115613/MyCase/reviews/) ## User interface [Prevail Case Management System](https://www.capterra.com/p/2606/Prevail-Case-Management-System/) 4.63 (83) [8am MyCase](https://www.capterra.com/p/115613/MyCase/) 4.64 (807) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 2-Way Messaging 207 Important Access Controls/Permissions 150 Important Accounting 120 Important Prevail Case Management System 26/50 - 2-Way Messaging - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Automatic Backup - Billable Items Tracking - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Integration - Calendar Management - Calendar/Reminder System - Case Management - Case Notes - Client Management - Client Portal - Cloud - Communication Management - Compliance Management - Conflict Management - Contact Database - Contract/License Management - Court Records Search - Credit Card Processing - Cross-system Integration - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Data Visualization - Deadline Management - Decision Making - Docket Management - Document Automation - Document Management - Document Storage - Document Templates - Electronic Payments - Electronic Signature - Email Management - Expense Tracking - Financial Management - For Legal Professionals [See all features](https://www.capterra.com/p/2606/Prevail-Case-Management-System/#features) 8am MyCase Top features 45/50 - 2-Way Messaging - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Automatic Backup - Billable Items Tracking - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Integration - Calendar Management - Calendar/Reminder System - Case Management - Case Notes - Client Management - Client Portal - Cloud - Communication Management - Compliance Management - Conflict Management - Contact Database - Contract/License Management - Court Records Search - Credit Card Processing - Cross-system Integration - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Data Visualization - Deadline Management - Decision Making - Docket Management - Document Automation - Document Management - Document Storage - Document Templates - Electronic Payments - Electronic Signature - Email Management - Expense Tracking - Financial Management - For Legal Professionals [See all features](https://www.capterra.com/p/115613/MyCase/#features) ### Recognition No recognitions have been awarded to Prevail Case Management System 8am MyCase is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Prevail Case Management System Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos 8am MyCase Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Prevail Case Management System - By Practice Technology - Located in United States - Founded in 1993 8am MyCase - By 8am - Located in United States - Founded in ## 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