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Child and family social service agencies that provide any of the following services: foster care, community programs, behavioral health, and residential placement.
I like that it is easy to use and pretty user friendly. I like that there are not as many options for personalization as Prevail 6.
It's very difficult to find a flaw in this product.
The software is very user friendly and has a lot of important features useful to a legal file. Love the Reports and drafting new templates in the Document Designer is a great tool as well.
This causes a reduction in the speed of searches and can also result in errors if you select a duplicate contact that is old and outdated.
What makes this program even better is the knowledge of Prevail's staff. They have outstanding customer service skills.
If these are added I missed it. I find Process Builder to be overly complicated and cumbersome to use.
Prevail is very user friendly and the Customer Support is by far the best I have ever worked with. Highly recommend this product and staff.
Everything is so manual, there is no automation to the system.
Your agency's happiness is very important to them and they will go out of their way to ensure you are utilizing the system with maximum efficiency.
I think my only complaint about Kaleidacare is it is sometimes difficult to extract data.
Having worked in the social service for over 15 years, I have used several software programs. I have been very impressed with KaleidaCare's product and the amazing customer service that we receive.
There is delay and spinning when trying to complete documentation.
ExtendedReach is easy to navigate, logical, and user friendly. What I like most about this software is that the support and training provided is excellent.
It’s sometimes difficult to know where information gets pulled from.
I like the user friendliness, & the program layout and ease to navigate. Being able to use from anywhere is a great asset as well.
Some of the custom forms do not work as efficiently as the standard forms.
Prioritize real-user-identified key features according to your needs to find your best fit.
Prevail Case Management System
Top FeaturesextendedReach
Prevail Case Management System
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extendedReach
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