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No matter your industry, Cvent has experience in helping organizations of all shapes and sizes to better plan, manage, market, and analyze their in-person and virtual meetings and events.
A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.
I liked that the registration site was pretty intuitive to build and it integrated seamlessly with the CrowdCompass app. The customer support is amazing too.
I and some of my colleagues had problems concerned with the formatting of reporting feature. We were not able to upload all data in the format which we wanted to report in.
The customer service is amazing and they are easy to contact. Any issues you come across and their team will walk you through it step by step until you reach a resolution.
Getting the events inside the app can be confusing. It can also freeze and cause some problems if there is limited time.
So far my overall experience with Cvent has been great. I submit many proposals throughout the week and this is a great tool to help keep track of them.
I don't know if the issue was software-based, or due to admin error, however. I think part of the problem is that the system can be complicated in setting up, and needs expertise to fully leverage.
And they are constantly improving all aspects. The customer success team is always accessible and so helpful.
Poor customer service and questionable sales techniques.
Easy to assign projects to the staff with an easy followup of the progress. The customer service is incredibly supportive and very responsive to us.
This was a pain and eventually I stopped attempting to work around the lack of features I needed.
Super happy with the (relative) ease of use and love the templates etc. Easy to transition from e.g. Excel to Monday.
I don't like the "info boxes" feature because I feel it's limited. Textareas are tight and there is very limited text formatting, and the fact all boxes are collapsed by default.
A great software that enables us to be happy individuals in business life. Easy to use, flexible and functional, a product with excellent service.
Some of the metrics or field that i need to be on the report is missing and no possible way to include it to the report as the customization of the report is not flexible enough.
I pretty much like this platform because this platform could really help me organize our projects. It is really easy for me to track the progress of every project I am working on.
The layout is confusing and hard to follow the chain of events in each task.
Soo T.: Hi everyone. My name is Soo. I work for the Texas Propane and Gas Association. I'm the Managing Director for the Propane Services Corporation, and I would give Cvent Management a five. We chose to go with Cvent Management as we found it was the most comprehensive system. We did look at other systems like Splash, but we found that we didn't like the fact that we couldn't control our own images. There were certain aspects that they had to control. We had to go through them. So we really appreciated the fact that Cvent allowed us to customize the things that we needed to right then and there as opposed to going through another source and another source. We chose to use Cvent ultimately because of all the different facets. We liked the fact that you can manage your own merchant account. We liked the fact that you can have a website. The speaker function and the exhibitor resource panel was something that was really intriguing to us. We like the aspects that you can do passkey, as well as just organizing everything in one comprehensive cloud-based software. So for us, that was the biggest straw behind using Cvent. In the beginning, getting set up with Cvent was a little confusing. We weren't that tech friendly, but we found that Cvent support is phenomenal. It was really great and reassuring to know that we could give them a call at any hour of the time period, and they would help us out from A to B all the way to the very end and ensured that our event was launched successfully. There were no problems, and we found that, that's really one of the highest values of using Cvent. I would recommend using Cvent for any other company that is trying to get rid of different assets or aspects like Qualtrics. Cvent has a built-in survey system within it, reporting feature. For us at the state entity, we find that having Cvent really works well for our stakeholders, our director development, they really like to look at the big bird's eye view. So I would recommend if there's anyone who is stuck between different softwares that you consider using Cvent, because we have found that it makes our events significantly better and people engage and they really love the different aspects that our new websites have to offer.
Amber: My name is Amber. I'm an IT project manager for a healthcare company. The company size is about 5,000. Also, the product for Monday, I would rate it a five. So I was using Asana prior to monday.com and the reason why that wasn't really working, lack of features. So that product didn't allow a lot of implementations as monday.com allows. Meaning when I'm working with a team, I'm able to just go ahead and put in all of their resources. So the resource management was really great. If there were any files, like large files, it was easier to share out with the team using monday.com so everyone could have access to it. Asana, unfortunately, it just allowed me to track task, but working with a larger sized team and a bigger company, monday.com was perfect for that. I chose monday.com basically for my team and my team's size. So I was able to allow my team to get acquainted with the monday.com product. A lot of them were used to using Asana. A lot of them were used to me tagging them in their task, but I showed them that that tool for monday.com allowed me to go a deeper depth with them and dive into really what their assigned tasks were individually for the team. So they were able to keep track of that. Also, I was managing about four plus projects at the same time, so it was a lot easier for me to go ahead and create different tasks per project for team members. So I worked with the digital team, I worked with creative, I worked with the real estate team. So all of that was just easier to keep separate and just allow those teams to really go in and own their task and own their individual projects that they were doing. When getting set up with monday.com, it really didn't take very long because as a project manager, I am trained to use a lot of different resources and tools. I liked the layout of it a lot better, again, than a lot of the other project management tools that I've used in the past, like Asana and Jira. monday.com just had a very simple design and layout, so it was very easy for me to go ahead if I needed to add anything into projects. Like again, the file sizes were very large for our teams, because they were very large projects. So getting set up took about, I'd say a couple of weeks, but first off the first week was training the team members on using that tool. So they were really happy with the training that we provided for them for that week-long training. Then the second week was just going ahead and doing the trial run with the team to see how again, the team liked the product. They did find it a lot easier to work with again, because when you're managing four different projects and there's about 12 people per team, they like the simplicity of being able to own their task and be able to go in and make their own edits and share their files, sizes, however large, throughout the team. So it took about a couple of weeks, but the team definitely was appreciative of me implementing that tool. So the advice I would give to anyone interested in trying out monday.com, first off the pricing, depends again on what you're looking for. The product is great, so I recommend doing the trial run with your team. I know a lot of people from different companies might have smaller companies, and they're used to using that product like Asana. Our company was much smaller and we really didn't have the funds to try to venture out and try a bunch of different products, but monday.com was recommended to us, so we decided to give that a trial run. Based on the pricing, we were able to afford it. So if you're interested in using that product, do your research, find out what you're looking for specifically. You might not need as many resources as a larger company does, but it is nice to have that benefit for your team members so that they're able to just complete their task on time, keeping track of their own individual projects. They can own that. So yes, just definitely go ahead and do your research. It depends on what company, again, you are. I was healthcare, so for us, our healthcare team was a much larger size, and that product just fit with our team.
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