# Compare Cvent Event Management vs SmartRec 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cvent Event Management and SmartRec based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/26318-198905/Cvent-Event-Management-vs-SmartRec --- # Cvent Event Management vs SmartRec Features and Cost Comparison Last updated July 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cvent Event ManagementSmartRec2/4 selected [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) [## Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment Based on [990 reviews](#user-reviews) Positive 911 Neutral 54 Negative 25 [## SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting Price CA$99.00/month Value-for-Money 4.1 Functionality 3.9 Ease of Use 4.1 Customer Service 4.6 Reviews Sentiment TB Based on [147 reviews](#user-reviews) Positive 126 Neutral 16 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 5,148 reviews from registration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Online Registration 4.6 Registration Management 4.6 Electronic Payments 4.8 Payment Processing 4.3 Event Ticketing 4.7 70%Fit Missing features Feature ratings Online Registration 4.1 Registration Management 4.3 Electronic Payments 4.8 Payment Processing 4.1 Event Ticketing NA User satisfaction User satisfaction 4.5 User reviews[990](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.5 User satisfaction 4.3 User reviews[147](https://www.capterra.com/p/198905/SmartRec/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 4.1 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from CA$99Flat Rate, Per Month - Free version - Free trial Best for Best for Cvent has experience in helping organizations of all shapes and sizes to better plan, manage, market, and analyze their in-person and virtual meetings and events. Best for Government agencies (parks and rec), non-profits (YMCAs, JCCs), small businesses (camp, swim schools, afterschool and class activities). ## User reviews Pros & cons NK Nikita K. Associate- Business System Admin > "End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7096683) VR Verified Reviewer Events Manager - Corporate Events > "It's complex to understand for new users and constant change in feature/ UI without proper communication to users makes it..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7102045) Maxwell P. General Manager > "The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7059274) Maxwell P. General Manager > "The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7059274) JF Jenn F. Director of Professional Development > "The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6545878) LF Lysha F. Event Manager > "This makes it difficult when onboarding new members of my team as it takes many months of continuous practice and real life..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6830973) VN Vivian N. Website Coordinator > "I like that Cvent Event Management has an amazing customer support service and that they provide all the tools I need for..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6532828) JC Julia C. Senior Programs and Events Coordinator > "Sometimes links do not work and I need to add and delete sessions from people and if they are not in the same registration..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6531582) JY Jason Y. Cvent Administrator > "Our attendees love the onsite experience and the registration process for online and in person events is easy." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7097053) KN Kae N. Marketing Associate > "Not being able to login into multiple devices using one account gets tiresome when I am working offsite and my computer at..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6553599) MK Marjorie K. Founder > "It saved time, made the attendee experience smoother, and gave us clear insights into event performance." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6884514) CG Cam G. Specialist > "There are often times technical issues that arise with the software due to coding, tags, etc that make it difficult to change..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6618393) AK Avash K. RA > "Regarding feature, I like the attendee management feature and the ability to export event reports." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6535481) Damla E. Senior Manager events and partnerships > "At times, the platform felt a bit clunky and took a while to navigate between sections." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7028740) JY Jason Y. Cvent Administrator > "Cvent has great customer support and we have not experienced any bugs or issues in the 10+ years we used the platform." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7097053) NG Nicole G. SMMS Operator > "I think that there is too much emphasis on the "look" of things, rather than the functionality of things." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7006456) NG Nicole G. SMMS Operator > "I think its great that they have so many new integrations now which gives lots of options for different groups / users." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7006456) VR Verified Reviewer Front Desk > "There are no instructions or examples on how to accurately and properly fill out certain documents and forms, such as a..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6004852) JF Jenn F. Director of Professional Development > "Cvent Event Management offers a comprehensive solution that streamlines the entire event planning process." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6545878) VR Verified Reviewer Sr. Comms Director > "The email section is very difficult to use and can get easily confused with which audience you are sending to." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6831086) VR Verified Reviewer Service Desk Manager > "The complete solution for managing registrations and information for events in our organization" [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6795961) VR Verified Reviewer Service Desk Manager > "The cost really can be too high, and at times makes you wonder how it got to that point" [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6795961) CB Chere B. Director of Global Events > "This functionality allows me to create amazing reports for my stakeholders." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6830986) LM Liz M. Director of Marketing and Events > "We recently encountered a significant issue with Cvent. Despite upgrading our services, we were inaccurately charged for..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6119000) MT Michelle T. CSL > "I can accomplish everything I need, from sourcing, budgets, to attendee registration/experience." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6542130) VR Verified Reviewer Sr. Comms Director > "User interface is not intuitive." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6831086) VR Verified Reviewer Field Marketing Specialist > "This platform makes it super easy to create landing pages for our events." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6867371) ES Elizabeth S. Events Coordinator > "lack of customization, a lot of templates look very cookie cutter." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6213671) Damla E. Senior Manager events and partnerships > "The platform felt intuitive and saved me a lot of time, especially with communication and updates." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7028740) SM Sierra M. Event Registration Coordinator > "Cvent community is never up to date. If we have questions, we have to message our cvent contact." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6285687) SL Sara L. Event Planner > "Event creation and logistics all in one spot - and being able to create an easy space to information share." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6830831) AG Alyssa G. Customer Experience Coordinator > "The registration site building is not super customizable." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6289123) JN Janet N. Administration > "I’ve used it to manage notifications, RSVPs, and all logistical details with ease." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6536157) SP Sarah P. Event Tech > "I feel like the training videos do not cover everything. " [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6051529) Damla E. Senior Manager events and partnerships > "I also appreciated how smooth the attendee experience was; it made the whole event feel more organised and professional..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7028740) AT Abigail T. Marketing Specialist > "Entire outages in the middle of us lauching webinars that leave us unable to access the software at all some days. When..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4171129) MC Maddie C. Event Coordinator > "There is so much opportunity and tools to ensure the best possible outcome for not only the attendees, but also the staff..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6830949) LaKisha M. Corporate Relations & Event Coordinator > "Some of the features are clunky and hard to navigate." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4938627) DA Daniel A. Administrative Support > "It is thorough and detailed allowing for compatibility and customizability to suit your needs." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6606235) LC Lucy C. Associate Event Technology Manager > "The support documents miss out important information" [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6024717) JulieMichelle D. Program Manager > "Reporting is an excellent feature that allows real-time reporting on almost anything you can think of (there are tons of..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4941700) ST Stephanie T. AM > "The one thing I will say is probably when an attendee cancels, we cannot switch them back to no response and send a fresh..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4434111) HR Haley R. Member Engagement > "Onsite ticketing was also a breeze!" [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7107714) Jennifer G. Manager - Creative Services > "In the beginning it was a little tricky setting up events." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6256694) VR Verified Reviewer Account Manager > "Software's online event registration form is easy to use and it adds meeting to outlook calender at ease, user interface is..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6482620) NH Nicole H. Event Technology and Registration Manager > "Our internal team has a hard time understanding reports." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6363768) BJ Billie J. Meeting Associate > "Cvent Event Management works with you from the start to the end of your event, allowing you to have a good working picture of..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6042875) AF Alyse F. Treasurer > "Onboarding often did not even know what was purchased. " [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6304378) JH Julia H. Association Coordinator > "Cvent has streamlined our processes, allowing a small staff to concentrate on other activities related to our conferences and..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6232000) DB Diana B. Director, Conferences & Events > "We also are unable to change the event site template without paying for a new event build." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4442790) KC Kate C. Program Coordinator > "Cvent Event management is great in terms of having everything you need for a successful event in one area." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6829882) VR Verified Reviewer Web Site Content Manager > "The diversity of Cvent's options can sometimes be a downfall, as there are some features my organization doesn't utilize." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4540078) VR Verified Reviewer Field Marketing Specialist > "It is a total game-changer for event planning!" [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6867371) KW Kaytie W. Conference and Event Business Executive > "I always have trouble logging in, and so do my close colleagues." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6241796) CB Chere B. Director of Global Events > "I've been able to push my event strategy forward and grow my events with this platform." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6830986) DC Dana C. Sr Account Associate > "The only thing that I am still struggling with is some of the classic features that are no longer available in the FLEX..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___3726999) LM Liz M. Director of Marketing and Events > "The suite is enriched with extensive training resources, facilitating seamless deployment of event websites and meeting..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6119000) VR Verified Reviewer Sales & Marketing Operations Analyst > "Attendees were confused how to navigate to their scheduled live session when they signed up for multiple courses." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4328089) EC Emily C. Event Planner > "In addition, the customer sthat come to our conferences appreciate that their information is safe." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7035462) AZ April Z. Registration Manager > "My experience is mostly positive, but the product is expensive and I feel like we are Nickle and dimed to death when trying..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4793721) Samantha H. Digital Content Manager > "Keeping each feature internal made my job easier in the long run." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___7073753) AC Ashley C. Events and Travel Services Supervisor > "I dislike the fact that you have to input the information individually for each registration type and that invite lists don’t..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___3108991) PR Parul R. Event Technology Coordinator > "Suitable for events of all sizes, from small meetings to large conferences." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6467729) AMN Anne Marilyn N. Freelance > "They don't have an immediate customer service via the phone." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___3643684) JN Janet N. Administration > "Overall, Cvent has been an invaluable tool for streamlining the entire event management process." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6536157) CC Christie C. Digital Events Manager > "Event management wouldn't be possible with this tool. " [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4848019) KN Kae N. Marketing Associate > "I love using the customer support live chat anytime I run into an issue." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6553599) CR Coy R. Senior Creative Designer > "Customer service can be difficult to get a hold of" [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___3707876) VR Verified Reviewer Cvent Coordinator > "The event app provides conference info, attendee schedules, networking opportunities and interactive features." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6280559) AT Abigail T. Marketing Specialist > "The overall stability of the software has been a pain point for us, especially as of late." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4171129) DH Debra H. Meeting Coordinator > "I also love that if there is something you want to learn how to do or if you need to troubleshoot customer support is..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6830915) MP Meghan P. Travel and Event Coordinator > "Entering data into Cvent can me difficult if the data is does not match Cvent formulas." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___3463094) PR Parul R. Event Technology Coordinator > "Good integration capabilities, it seamlessly connects with other software and platforms." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6467729) HM Heather M. CEO > "Not user friendly when it comes to materials for a scientific conference." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4472392) VR Verified Reviewer Field Marketing Specialist > "The on arrival feature is a total lifesaver." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6867371) SP Shannon P. Event Coordinator > "It is not very intuitive for less-experienced users" [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___4343279) JV Jetender V. Project Manager > "Rich API's for automated data integration ." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6765251) CEB Claire E B. Remote Event Assistant > "Some of the website editing limitations are quite frustrating when a client wants something extremely specific." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___3467872) KW Kaytie W. Conference and Event Business Executive > "As a proactive conference sales executive I am always eager to use any platforms that generate new leads, Cvent certainly..." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___6241796) Tyler M. EXPERIENTIAL DESIGN PRODUCER > "I dislike the shift in focus and functionality of the new Flex event builder." [See full review](https://www.capterra.com/p/26318/Cvent-Event-Management/#Capterra___2988162) [View Reviews](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) TB Tanya B. Operations Manager > "I like that once registered we are able to do the attendance based off of the registration. " [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732) LC Laura C. Office Manager > "It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6773625) EH Eric H. Parks and Recreation Supervisor > "I do enjoy the way things are set up for our staff to use, and I like the contracts feature." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986) AK Amanda K. Director of Operations > "Running a child care center with multiple government funding - I am unsure with the subscriptions and our clients running into..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426) TB Tanya B. Operations Manager > "I also like that is shows how many spots are available when registering. " [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732) AK Amanda K. Director of Operations > "I find it difficult and complicated on the administrative side for subcriptions and when clients find loopholes in the system..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426) VA Vanessa A. Senior Director of Finance and Operations > "We have just started using it but so far we are pleased aside from a few tweaks/enhancements that would make our work arounds..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463968) SW Susan W. Registration > "The scholarship application process is quite cumbersome, especially when students register before being awarded." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) SW Susan W. Registration > "Setting up programs is fast and straightforward, with everything conveniently located in one spot." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) AT Astrid T. Marketing Support > "The only downside we've encountered is that tickets cannot be refunded directly, only credited back." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266) SW Susan W. Registration > "It’s such a big help for organizations managing both programs at the same time." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) MK Mark K. CSR > "Sometimes it's hard for our business to understand how it works/" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6477429) AT Astrid T. Marketing Support > "We've received positive feedback from customers about how simple and seamless the booking process is." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266) KS Kellie S. Financial Director > "The "store" where we house our pro-shop is not well equipped and has not had updates in years." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4543505) MZ Matt Z. Camp Manager > "The simplicity of the program and being able to make it easy for my camp directors" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463690) SH Stacy H. Managing Director > "It took us almost two years to navigate the existing financial reports to find the ones that actually showed us the information..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144851) SM Stacey M. Senior Program Manager > "Our families were able to figure out registration with relative ease." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6798767) IW Ian W. Co-Founder > "There were many small things required to set up, albeit many issues were due to errors made on our side." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4455733) AA Aiden A. Software Engineer > "The recommendation system is also extremely useful." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6635949) DD Dean D. Cashier > "E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3162062) AT Astrid T. Marketing Support > "They provided excellent guidance and support at every step of the way." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266) SN Safiya N. Performing Artist > "The price concerned me just because our business is on the small-ish side." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4408815) ET Erika T. Program Manager > "We went from an antiquated software with no way for the end user to register online, the online registration platform has been..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4550834) MU Megan U. Program Supervisor > "Sometimes changes don't save and the gateway times out when making mass edits." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3161239) JP Jr P. Director of County Parks & Recreation > "From our first conversation with a SmartRec sales representative to our daily interactions with the support staff, these..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122) BW Bailey W. Assistant Manager > "We have had lots of issues rolling out this software for widespread use at our facility, many of the issues are very minor but..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144516) SW Susan W. Registration > "Overall, I would rate this system at 3/5 stars." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) CM Chelsea M. Recreation Supervisor > "In the short term it has been very challenging to adapt some areas of our department to function within the limitations of this..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144576) EH Eric H. Parks and Recreation Supervisor > "The support has been good as well." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986) MA Meghan A. Artistic Associate and Operations Manager > "Trying to un enroll or provide discounts or refunds can be incredibly confusing." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3154926) AB Amy B. Director of Program Operations > "End user experience is easy and friendly." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463723) JS Jana S. Archery Range Manager > "It's a bit hard to understand how best to do a desired program. And I end up having to ask a lot of questions." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3146724) DC David C. President - administrator > "Good support team" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6464262) FM Frank M. PT Cashier > "Our clients seem to have a hard time navigating the system." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3176818) BL Brian L. Customer Service Rep > "Easy to use and follow." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463730) CS Casey S. Senior Administrative Assistant > "It makes it hard to write guides or standard operating procedures for software that is constantly changing." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2896191) RB Ryan B. Deputy Director > "The platform enables customers to perform most functions on their own, anywhere with an internet connection." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4610282) CH Cat H. Administrative coordinator > "Our community finds it difficult to navigate" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144541) JP Jr P. Director of County Parks & Recreation > "The greatest advantage of SmartRec is the customer service staff's availability and willingness to assist with any issues or..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122) BA Becca A. Divisional Children and Youth Program Coordinator > "it was still a struggle to use, nothing was simple and I always felt like it was my first time using it." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2681904) [View Reviews](https://www.capterra.com/p/198905/SmartRec/reviews/) ## User interface 4.47 (990) 4.33 (147) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit AI Copilot 207 Important Alerts/Notifications 150 Important Attendee Tracking 120 Important Cvent Event Management Top features 29/32 - AI Copilot - Alerts/Notifications - Attendee Tracking - Badge Management - Barcode/Ticket Scanning - Calendar Management - Class Registration - Contact Management - CRM - Customizable Forms - Data Security - Discount Management - Electronic Payments - Email Marketing - Event Management - Event Registration - Event Ticketing - Forms Management - Generative AI - Group Registration - Marketing Automation - Mobile Access - Online Registration - Payment Processing - Refund Management - Registration Management - Self Check-In/Check-Out - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Visitor Registration - Website Management [See all features](https://www.capterra.com/p/26318/Cvent-Event-Management/#features) SmartRec 23/32 - AI Copilot - Alerts/Notifications - Attendee Tracking - Badge Management - Barcode/Ticket Scanning - Calendar Management - Class Registration - Contact Management - CRM - Customizable Forms - Data Security - Discount Management - Electronic Payments - Email Marketing - Event Management - Event Registration - Event Ticketing - Forms Management - Generative AI - Group Registration - Marketing Automation - Mobile Access - Online Registration - Payment Processing - Refund Management - Registration Management - Self Check-In/Check-Out - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Visitor Registration - Website Management [See all features](https://www.capterra.com/p/198905/SmartRec/#features) ### Recognition No recognitions have been awarded to Cvent Event Management No recognitions have been awarded to SmartRec ### Deployment & support Cvent Event Management Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SmartRec Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cvent Event Management - By Cvent - Located in United States - Founded in 1999 SmartRec - By Amilia - Located in Canada - Founded in 2004 ## Popular Comparisons [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.47 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) vs [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.60 (5,791)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/26318-114949/Cvent-Event-Management-vs-Eventbrite) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [TeamLinkt](https://www.capterra.com/p/187412/TeamLinkt/) [4.65 (126)](https://www.capterra.com/p/187412/TeamLinkt/reviews/) CA$99/month Price CA$0 3.9 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/187412-198905/TeamLinkt-vs-SmartRec) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.47 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) vs [Whova](https://www.capterra.com/p/149712/Whova/)[4.79 (2,473)](https://www.capterra.com/p/149712/Whova/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.7 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/26318-149712/Cvent-Event-Management-vs-Whova) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.53 (167)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/) CA$99/month Price $3445/year 3.9 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/127071-198905/Online-Registration-System-vs-SmartRec) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.47 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) vs [EventCreate](https://www.capterra.com/p/147664/EventCreate/)[4.90 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/26318-147664/Cvent-Event-Management-vs-EventCreate) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) CA$99/month Price $99/month 3.9 Features 4.2 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-198905/NeonCRM-vs-SmartRec) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.47 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) vs [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[4.73 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Contact vendor for pricing Price $7000one time 4.3 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/26318-144596/Cvent-Event-Management-vs-Accelevents) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [Jumbula](https://www.capterra.com/p/141309/Jumbula/)[4.52 (126)](https://www.capterra.com/p/141309/Jumbula/reviews/) CA$99/month Price $15/month 3.9 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/141309-198905/Jumbula-vs-SmartRec) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.47 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) vs [Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/) Contact vendor for pricing Price $17999/year 4.3 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/26318-135385/Cvent-Event-Management-vs-Bizzabo) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [Corsizio](https://www.capterra.com/p/148885/Corsizio/)[4.85 (226)](https://www.capterra.com/p/148885/Corsizio/reviews/) CA$99/month Price $0.15one time 3.9 Features 4.5 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/148885-198905/Corsizio-vs-SmartRec) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.47 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) vs [vFairs](https://www.capterra.com/p/149104/vFairs/)[4.78 (631)](https://www.capterra.com/p/149104/vFairs/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/26318-149104/Cvent-Event-Management-vs-vFairs) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [iClassPro](https://www.capterra.com/p/127097/iClassPro/)[4.51 (477)](https://www.capterra.com/p/127097/iClassPro/reviews/) CA$99/month Price $139/month 3.9 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/127097-198905/iClassPro-vs-SmartRec)