# Cvent Event Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cvent Event Management Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/compare/26318-233546/Cvent-Event-Management-vs-Hopin

---

# 

 Cvent Event Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cvent Event Management

## What is Cvent Event Management?

Cvent delivers an all-in-one event platform for any event, and every event. The platform helps businesses simplify the management of each stage of the event lifecycle while giving teams the data and insights needed to maximize the value. Whether in-person, virtual, or hybrid, managers will have a single platform with everything needed to find suppliers, engage attendees, maximize sponsor value, and capture important event data.

## What is Cvent Event Management used for?

[Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/)[Conference](https://www.capterra.com/conference-software/)

Overall rating

Based on 990 user reviews

Reviews sentiment

Positive

92%

Neutral

5%

Negative

3%

Pros & cons

Efficient attendee tracking tools

Comprehensive event management platform

High and complex pricing

Frequent technical difficulties

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Cvent Event Management alternatives

Highest Rated

[4.8 (2,421)](https://www.capterra.com/p/149712/Whova/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (54)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/26318/Cvent-Event-Management/alternatives/)

## Who uses Cvent Event Management?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Efficient attendee tracking tools

91% positive reviews out of 110

Most reviewers find attendee management simplifies registration, communication, and provides real-time data for large events.

Marjorie K

Founder, 2 - 10 employees.

"It saved time, made the attendee experience smoother, and gave us clear insights into event performance."

High and complex pricing

59% negative reviews out of 91

Some reviewers describe pricing as expensive, with add-on fees and cost structures challenging for smaller organizations.

Comprehensive event management platform

91% positive reviews out of 80

Most reviewers indicate conference and meeting management streamlines planning, supports events of all sizes, and saves time.

Julia H

Association Coordinator, 2 - 10 employees.

"Cvent has streamlined our processes, allowing a small staff to concentrate on other activities related to our conferences and providing a better experience for our attendees."

Frequent technical difficulties

78% negative reviews out of 82

Most reviewers report bugs and issues cause workflow disruptions, slow performance, and require tedious troubleshooting steps.

Cam G

Specialist, 1,001 - 5,000 employees.

"There are often times technical issues that arise with the software due to coding, tags, etc that make it difficult to change things occasionally."

Integrated mobile event experience

92% positive reviews out of 37

Most reviewers describe mobile app as intuitive, convenient, and essential for event engagement and attendee networking.

Payment and billing complications

52% negative reviews out of 62

Some reviewers indicate payment and billing processes are confusing, slow, and often involve unexpected charges or contract issues.

April Z

Registration Manager, 51 - 200 employees.

"My experience is mostly positive, but the product is expensive and I feel like we are Nickle and dimed to death when trying to add more services to our contract."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Registration Management

4.6 (176)

79.55% of 176 reviewers that rated this feature as important or highly important

Cvent Event Management offers robust tools to control the entire registration journey. Users think it is easy to customize, manage, and track registrations in real time, with helpful reporting and efficient processes for events of any size.

Attendee Management

4.6 (157)

74.52% of 157 reviewers that rated this feature as important or highly important

This aspect helps you track, update, and manage attendee information efficiently. Reviewers indicate it is easy to use, supports real-time updates, and allows for smooth check-in, communication, and data collection throughout the event.

Online Registration

4.6 (144)

79.17% of 144 reviewers that rated this feature as important or highly important

With this capability, you can customize registration flows for different event types and attendee groups. Reviewers appreciate its flexibility, ease of use, and quick setup, noting it streamlines data collection and is intuitive for both staff and attendees.

Reporting/Analytics

4.5 (86)

76.74% of 86 reviewers that rated this feature as important or highly important

It gives you detailed, customizable reports and analytics for events. Users think the reporting is comprehensive and valuable for tracking metrics, though some mention a learning curve with custom reports and occasional difficulty finding specific data fields.

Payment Processing

4.3 (82)

74.39% of 82 reviewers that rated this feature as important or highly important

You can process payments directly within the platform and integrate with payment gateways. Some reviewers find it easy to set up and convenient, while others mention challenges with payment options, discounts, and initial setup complexity.

Event Scheduling

4.4 (114)

60.53% of 114 reviewers that rated this feature as important or highly important

Plan an event's time and location

Cvent Event Management 151 features

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

This aspect helps you track, update, and manage attendee information efficiently. Reviewers indicate it is easy to use, supports real-time updates, and allows for smooth check-in, communication, and data collection throughout the event.

List information about event guests

A list of registered participants

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Create, update, and manage bookings, itineraries, and reservations

Sub-room created within virtual meeting/class

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Online registration for classes

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Software that specializes in managing events such as conferences, conventions and trade shows

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create branded link campaigns or short links with one or multiple custom domains.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Track and collect membership dues

Participants can alert the host if they have a question when they are muted

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Show location of event's rooms and activities on a digital map

Plan marketing campaigns for events

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Designed for events that occur online

Games or game-like elements to track progress and reward accomplishments

Register a group/batch of attendees

Curating an intentional list of prospective guests as per relative interests to achieve specific goals.

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Obtain tickets via Kiosk upon arrival at event

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Ability to chat online in real time

Live stream to multiple devices simultaneously

Automate workflows and trigger campaigns based on customer actions

Manage the process of planning and scheduling meetings, including agenda creation

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Allow attendees to check in via their mobile devices

Allow multiple participants to present/co-host.

Utilize the same app for multiple events

Manage and support multiple languages

Discover and connect with speakers and attendees at an event

Create and update newsletter content to increase engagement

Ability of websites, web applications, or mobile applications to function without an active internet connection

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Allow users to schedule a webinar with registration and record the webinar automatically in the cloud.

Send personal messages to clients or attendees

Accept and process online payment transactions

With this capability, you can customize registration flows for different event types and attendee groups. Reviewers appreciate its flexibility, ease of use, and quick setup, noting it streamlines data collection and is intuitive for both staff and attendees.

In-person, onsite registration

You can process payments directly within the platform and integrate with payment gateways. Some reviewers find it easy to set up and convenient, while others mention challenges with payment options, discounts, and initial setup complexity.

Adjust communications based on previous interactions or personal preferences

Enable custom polls/voting to facilitate decision-making or increase engagement

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Send messages to selected individual(s) from the entire audience

Design, communicate, and distribute incentives to perform a specific action

Allow users to collaborate and ask questions regarding folders and/or documents within the system

Matrix barcode that stores information

Brief assessments used to measure knowledge and skills

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Record live video calls to play later

Oversee the process of issuing refunds

Cvent Event Management offers robust tools to control the entire registration journey. Users think it is easy to customize, manage, and track registrations in real time, with helpful reporting and efficient processes for events of any size.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

It gives you detailed, customizable reports and analytics for events. Users think the reporting is comprehensive and valuable for tracking metrics, though some mention a learning curve with custom reports and occasional difficulty finding specific data fields.

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Book and manage rooms at an event

Plan availability and assign specific time slots for tasks and resources

Digitally share screen view with others

For selection of seat at booking or check-in

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Reminders sent via SMS/text message

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Discover speakers and manage their details, booking and time.

List information about event speakers

Provide sponsors with dedicated digital space within event website

Raise funds via sponsors and grants

Allow customers/users to submit support queries and service requests

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Includes all operations and activities associated with a physical space or location that is used for hosting events

Record and playback video calls

Connect with meeting participants remotely over video

Allows users to view videos without downloading media files

Supports various video file formats

Virtual waiting area for attendees

Make a list and register visitors

Manage volunteer information and direct volunteer resources

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Software that specializes in weddings, public and private parties

Get Advice

We can help you find the software with the features you need.

Features

4.3 (922)

4.3

Based on 922 reviews

## Pricing

Value for money

4.1 (777)

### Starting price

Free trial  
available

Value for money

4.1 (777)

4.1

Based on 777 reviews

## Integrations

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Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (887)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (887)

4.5

Based on 887 reviews

## User reviews

Overall rating

4.5

Based on 990 reviews

Filter by rating

5(584)

4(327)

3(54)

2(12)

1(13)

Mentioned topic

Sorted by most recent

Mai M.

Managing Director

Hospitality

### "Cvent is your secret weapon"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

Overall, I am completely pleased with the entire platform. I have multiple programs with multiple clients and everyone can use the platform with ease. It gives me the added layer of confidence I need to manage multiple programs at once!.

Pros

Cvent remains a completely trusted brand that has updated features to aid my venue sourcing and complete event management. I find the platform to be completely user friendly and have no trouble navigating the software.

Cons

I have been a long time user of Cvent and it remains the gold standard. NO cons and has updated features making it even more helpful and relevant!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HR

Haley R.

Member Engagement

Education Management

### "Great onsite support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 5, 2026

Pros

The onsite support from Cvent staff at our conference was very helpful; they assisted with set up and ongoing support during the event. Onsite ticketing was also a breeze!

Cons

We experienced some difficulties with certain integrations and customizations with our management system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Events Manager - Corporate Events

Computer Software

### "Comprehensive Cvent Event Management Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 25, 2026

Pros

I have used multiple event management platforms but Cvent by far is the most advanced solution which provides comprehensive solution from event planning, website, registration, app to on-site execution support.

Cons

It's complex to understand for new users and constant change in feature/ UI without proper communication to users makes it difficult to keep up with software.

Alternatives considered

[Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)

[ON24](https://www.capterra.com/p/158766/ON24/)

[Swoogo](https://www.capterra.com/p/161291/Swoogo/)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing Cvent Event Management

It's a one stop solution which has numerous integrations available with marketing tools, plus it's web design capabilities are better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JY

Jason Y.

Cvent Administrator

Information Technology and Services

### "Event Management made easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2026

The event management experience is very positive. Our attendees love the onsite experience and the registration process for online and in person events is easy.

Pros

We like the usability of the product and the positive end user experience with cvent event management. Cvent has great customer support and we have not experienced any bugs or issues in the 10+ years we used the platform.

Cons

While there are no major negatives or drawbacks about the platform, sometimes reporting can be cumbersome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NK

Nikita K.

Associate- Business System Admin

Pharmaceuticals

### "Cvent - Great solution for modern event management!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 16, 2026

Overall, Cvent delivers end-to-end event management with strong governance and analytics, particularly suited for organizations running recurring, complex events. Value is maximized when teams invest in upfront templates, clear processes, and integration testing.

Pros

End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event customization & Cvent really is advanced to accommodate our needs. Reporting & analytics is something we rely on for our numbers & for planning strategies

Cons

Since its robust, it is complex & sometimes requires lot of investment of time to understand certain features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Samantha H.

Digital Content Manager

Information Technology and Services

### "Just okay, okay?"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

January 5, 2026

Overall, Cvent is Just Okay. I do feel like the sales reps (during your software search) sell you "a lot," only for many of those features not to have been past Beta testing or not to be available yet... so that's a bit misleading. We did struggle with features not working on 'Game Day' and not being able to get ahold of our support team member, but I do think that was likely due to the time zone differences.

Pros

While my company utilized this platform for our one big event, which we hold every year, I felt the all-in-one user interface was a significant aspect to include in the package. Keeping each feature internal made my job easier in the long run.

Cons

I do feel like Cvent could have improved their ease of use throughout the app, perhaps automating a few more steps, or even considering restrictions and required portions so that vendors using the Exhibitor Portal stayed honest within our tiered offerings. I do wish their customer support team were more readily available. Oftentimes, we would get set up with a team member, and they would either leave their role before our event or be out of range if we needed them in the moment. Not very reliable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Maxwell P.

General Manager

Hospitality

### "The Heavy Lifter That Makes Complex Events Look Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2025

Cvent is the gold standard for a reason. It transformed how we handle our major conferences. It gives me the confidence that nothing will slip through the cracks. Once you get past the initial training phase, it becomes an indispensable tool. It handles the chaos of event planning with structure and reliability that I have not found in other platforms. For anyone running large scale events, this is the engine you want running the show.

Pros

Cvent is a beast in the best way possible. I love the sheer depth of the platform. The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat. The OnArrival tool for check in is smooth and makes the first impression on attendees very professional. I also rely heavily on the reporting tools which give me granular data on everything from ticket sales to session attendance. It puts everything I need in one central hub so I do not have to juggle multiple spreadsheets.

Cons

Because it does so much, the learning curve is steep. It took me a while to really feel comfortable navigating the backend without second guessing myself. The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors. It is also a significant investment, so it might be overkill for smaller organizations just running simple meetups. Customer support is generally good but getting to the right person can sometimes take longer than I would prefer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Desmond H.

Project Manager

Education Management

### "Great Event Management Tool - Especially Conferences!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 2, 2025

Pros

Does a good job of informing attendees at a conference of where the location of different presentations are, easy to get information out to all attendees should there be alerts or changes, and easy to integrate the information

Cons

When we used it, some users reported that the information was incomplete or would frequently crash - these may be isolated or user based errors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Emily C.

Event Planner

Information Technology and Services

### "Highly Recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2025

Pros

The customer support that comes with this product is incredibly helpful! We get 24/7 support. In addition, the customer sthat come to our conferences appreciate that their information is safe.

Cons

In my personal experience, I found that there was a bit of a learning curve to using this product. However there are resources online to help with this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Charon S.

Sr. Manager, Accounting

Pharmaceuticals

### "Cheers to Cvent Event Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2025

I've been using Cvent Event Management for several years and it's been a great tool for our 2 annual meetings. It helps me stay organized and confident that our attendees will have a great experience on the website. Did I mention that the customer support team is second to none?

Pros

I really like ease of creating events and the customer support is outstanding! The Event Management is a great value for the money.

Cons

I'm not a fan of Valerie. I feel like it just takes me in circles and I end up contacting customer support anyhow.

Alternatives considered

[Eventee](https://www.capterra.com/p/184210/Eventee/)

Reasons for choosing Cvent Event Management

Cvent team was very professional and able to check all the boxes for our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

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