--- title: "Compare Qualifacts Credible vs Sessions Health 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Qualifacts Credible and Sessions Health based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/267146-10002269/Credible-vs-Sessions-Health" page_type: "comparison" language: "en" --- # Qualifacts Credible vs Sessions Health Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Qualifacts CredibleSessions Health2/4 selected [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[3.9 (72)](https://www.capterra.com/p/267146/Credible/reviews/) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.9 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) [## Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[3.9 (72)](https://www.capterra.com/p/267146/Credible/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 4 Customer Service 3.5 Reviews Sentiment MB TC MB Based on [72 reviews](#user-reviews) Positive 56 Neutral 10 Negative 6 [## Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.9 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) Starting Price $39.00/month Value-for-Money 4.9 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment MM Based on [128 reviews](#user-reviews) Positive 126 Neutral 2 Negative 0 ## Not a match? 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Best for Mental health practices of every size - solo practitioners, group practices, and billers - including psychotherapists, counselors, psychologists, and social workers. ## User reviews Pros & cons MB Michael B. Director of Clinical Services > "The system post go-live allowed for easy trouble shooting, advanced customization, data exporting, state reporting..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6582077) EA Evan A. IT Director > "The introduction of enhanced user interfaces and new features seems to correlate with a rise in bugs and system..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6585091) TC Traivius C. Data Analyst > "I also appreciate the high level of customizability that Credible offers, along with its seamless integration with a..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580569) MF Melissa F. Clinical Supervisor > "The system seems to go down a lot and often cannot keep up with how quick I click, for example approving notes has..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580904) MB Michael B. Director of Clinical Services > "This system allows for increased ease of use, most is not all data can be searched for or exported into reports, the..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6582077) EA Evan A. IT Director > "The increased system latency experienced over the past year, which has caused organizational downtime and adversely..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6585091) JB Jennifer B. MIS Project Manager > "I like being able to configure and customize my programs, user roles, forms, reports, etc." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580934) AT Aleea T. Data Analyst > "The fact that I feel like I do not have anyone to reach out and talk to when I run into a hiccup either within..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6584956) BW Beverly W. Risk Manager > "We have had good experiences with troubleshooting when issues have occurred, and resolution to ticket entries is..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594420) AT Aleea T. Data Analyst > "Sometimes I just have a question or need advice and I feel like it has to be a 'good' reason since we only have so..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6584956) JT Jentry T. Quality Assurance Billing Specialist > "Being able to interact with different agencies and collaborate on their processes." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594378) TW Tracy W. Sr EHR System admin > "Client portal is about as expensive as the EHR system and is still underdevelopment so not fully functional" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586569) TC Traivius C. Data Analyst > "I also appreciate the training sessions and continuous learning opportunities that Credible provides." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580569) KM Kevin M. Executive Director > "In the past, there have been issues with timeliness in responding to problems or issues. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586343) WS William S. Software Manager EMR > "very configurable and can be used for more than an EMR." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580574) TF Teresa F. CCO > "There are always complaints about task tickets and no resolution to them." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6587491) EA Evan A. IT Director > "The intuitive layout makes navigating the system straightforward and efficient." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6585091) JW Jennifer W. Behavioral Health Administrator > "Credible Plan - the date fields are confusing." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594245) LA Lara A. Office Manager-Billing > "You can maneuver through easily, it's pretty self-explanatory. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6589986) TF Teresa F. CCO > "Updates seem to always cause issues in other areas." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6587491) TW Tracy W. Sr EHR System admin > "very stable platform generally has good helpdesk , customizable" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586569) BW Beverly W. Risk Manager > "This causes a lot of frustration among clinical staff." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594420) TC Traivius C. Data Analyst > "The interface is straightforward and well-organized, making it easy to navigate." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580569) WS William S. Software Manager EMR > "Now that the tech is outsourced there are many issues." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580574) AG Amanda G. Office Manager > "The exceptional customer support ensures we’re always maximizing its potential." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594368) LA Lara A. Office Manager-Billing > "I sometimes have problems finding clients. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6589986) AB Anne B. EHR Technical Trainer > "Credible has been the most intuitive system I've ever used in my 20+ years in the behavioral health field." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594242) RH Ray H. Director of Support Operations > "Some employees report system outages and lose the notes they are writing, but this is usually due to leaving the EHR..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845601) BS Bryan S. HD Mgr > "Credible give a wide array of options that allowed us to build out our EMR to fit our needs" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6480163) TS Tana S. Prescriber > "Credible takes much more time to use than other systems I have used, and so productivity is significantly decreased." [See full review](https://www.capterra.com/p/267146/Credible/#SoftwareAdvice___5037998) TH Tanya H. CIO > "Client scheduling, service entry, support documentation, claim processing and reporting is all simple and effective,..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) TH Tanya H. CIO > "The Credible Plan (TX Plan or Service Plan) is difficult to train team members on its functionality and has an..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) TH Tanya H. CIO > "Credible is a robust cloud-based EHR system that is one of the few keeping current and compliant with State-provider..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) WC William C. Compliance Manager/CIO > "We least like that Credible does not have integration with our financial software and we would like to see more form..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845125) TH Tanya H. CIO > "With the most recent shift to telehealth, Credible was able to help providers quickly adapt to impove productivity,..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) DD Diane D. Vice President > "When upgrades are made the functionality of some areas are effected and end up not working." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3904287) AG Amanda G. Office Manager > "User-friendly interface and robust features" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594368) MS Micheal S. IT Manager/Billing Supervisor > "the interface is a little dated, needs to be updated to some newer technology. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) CD Chris D. CIO > "Incapable support team." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6815561) JA Jo A. A/R Billing Specialist > "Not the best billing system I've worked on, but not the worst. Takes a lot of training to solve issues. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845181) JW Jennifer W. Behavioral Health Administrator > "Customer service is improving." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594245) ST Sondra T. Executive Vice President > "Glitches and bugs that have been brought to the attention of Qualifacts remain unresolved. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3862782) MF Melissa F. Clinical Supervisor > "It is easy to use and navigate. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580904) JS Janice S. Asst CEP > "When It's time for the weekly upgrade, it is very frustrating that it causes something to mess up else where. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___4177875) JL Jaime L. Data Analyst > "Decent overall." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580552) AM April M. Director of Quality Improvement > "The package continues to get more expensive and some of the special features are add on costs." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3877522) KM Kevin M. Executive Director > "The program is very user friendly and easy to learn." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586343) MP Marsha P. Deuty Director > "We have tickets going back 6 months that have not been resolved nor have we got a status update." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845406) RH Ray H. Director of Support Operations > "This software lets our therapists and behavioral health techs get everything they need completed under one roof with..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845601) MZ Merrilu Z. Manager > "There are times when the system is having issues and it is hard to reach someone to let them know." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845081) TH Tanya H. CIO > "At the same time, Credible is able to provide flexibility and customization in the system's configurations. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) CA Cristy A. Director of Learning and Outreach > "The Credible Care app is lacking several features that the website has." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861910) ME Michael E. Executive Administrator > "The reporting functions are excellent and will help us be transformational in service delivery and decision making..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3867231) SR Shauna R. CEO > "Information does not populate easily from one document to another. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3879276) TS Tana S. Prescriber > "It is much quicker to enter a paper order." [See full review](https://www.capterra.com/p/267146/Credible/#SoftwareAdvice___5037998) DD Diane D. Vice President > "Tired of hearing this is a known problem when we bring an issue to their attention - they should let us know to avoid..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3904287) MS Micheal S. IT Manager/Billing Supervisor > "the experience with Credible has been positive for the majority of the time, with all software you can and do see..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) BM Bernadine M. Clinician > "Deleting incorrect information tend to be tedious." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3906393) SR Shauna R. CEO > "We have been using Credible for 5 years and has been an overall good basic product to support clinical documentation..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3879276) VP Vince P. Project Development Manager > "reporting is complicated unless you are set up correctly from the onset." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___4039316) VP Vince P. Project Development Manager > "It is an adaptable program that can meet you company's specific needs." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___4039316) MS Michelle S. Business Systems Coordinator > "It is a bit antiquated." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3903845) EK Ernest K. Quality Assurance Director > "Credible facilitates an end user training as part of the final stages of going live." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3915789) EH Elizabeth H. Operations Assistant > "I found it harder to actually create new reports." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3445652) MS Micheal S. IT Manager/Billing Supervisor > "for most users the interface is simple , a little dated but works well. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) MA Michelle A. LADC > "Difficult to navigate, difficult to use, difficult to train new employees, difficult to learn, etc." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___2814056) MC Michael C. Executive Director > "basic report writing, easier search abilities" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3904447) MS Micheal S. IT Manager/Billing Supervisor > "the interface is a little dated, needs to be updated to some newer technology. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) VM Victoria M. VP > "Easy to navigate, ability to customize forms, intuitive for end-user" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3851054) WC William C. Compliance Manager/CIO > "We least like that Credible does not have integration with our financial software and we would like to see more form..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845125) MC Michael C. Executive Director > "Credible has a robust RCM functionality. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3904636) AT Aleea T. Data Analyst > "The fact that I feel like I do not have anyone to reach out and talk to when I run into a hiccup either within..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6584956) MZ Merrilu Z. Manager > "We have had a lot of PRM change and it would be nice if they could meet with you in person once a year." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845081) JW Jennifer W. Behavioral Health Administrator > "Credible Plan - the date fields are confusing." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594245) AS Ashley S. Office Manager > "They respond so quickly, even if you mark the importance of it as 4." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3862531) TS Tana S. Prescriber > "Credible takes much more time to use than other systems I have used, and so productivity is significantly decreased." [See full review](https://www.capterra.com/p/267146/Credible/#SoftwareAdvice___5037998) KR Kim R. Mental Health Case Manager > "More setting that makes the job much easier when using daily." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845401) WC William C. Compliance Manager/CIO > "We least like that Credible does not have integration with our financial software and we would like to see more form..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845125) [View Reviews](https://www.capterra.com/p/267146/Credible/reviews/) MM Michael M. Owner, Psychotherapist > "Setting up auto-bill and invoicing definitely made my job much easier for any private pay clients, and clients are able to log..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7121414) HD Hazel D. Psychotherapist > "It's a bit pricey for their new A.I. assistance services as they charge about $40 per month per clinician." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149295) RMD Rafiah Malene D. Principal Therapist > "I like being able to copy my client's notes from the previous session with one click." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7143173) KR Kristel R. Owner and Mental Health Therapist > "I often get an error message on the sight and I wish that it saved your work more regularly as you type (if I get an error..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6606264) MB Mittal B. Technical Recruiter > "It provides essential features like scheduling, documentation, billing, and telehealth in one place, making it a solid choice..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6690890) KL Kristin L. Marriage and Family Therapist > "In the past, I used Therapy Notes and it was not as convenient, didn't have as many features, and the support staff did not try..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7054559) SG Sara G. Therapist > "I enjoy everything about the calendar, especially the various options available for each appointment, the ease of moving things..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6858506) CC Casey C. Mental health therapist > "They are missing what I think are basic features--read receipts for secure messages, a daily agenda email." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7045739) RW Randi W. Therapist > "I appreciate the ease at which clients can use the platform, secure messaging and document upload, templates which can be easily..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6739417) NW Nancy W. Therapist > "I've accidentally minimized the video during a session and there was no way for me to find It again to open it." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7008771) HH Hart H. Psychotherapist > "Having used several different platforms both in an agency setting and my own private practice setting, Sessions is my favorite..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149251) CW Christopher W. Executive Director > "The only cons I have really run into is when trying to adjust for a non-billed late cancelation or in trying to discern income..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6863324) HD Hazel D. Psychotherapist > "I like Sessions Health provides free EHR for clinicians with very small caseload." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149295) DK Danny K. LCSW > "The one area that seemed lacking was good customization options for custom forms." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6628307) JZ Jennifer Z. Practice Owner and Therapist > "Detailed instructions, prompt responses to requests for assistance and help customizing forms and billing issues were all vital..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6587334) DD Denise D. Licensed Psychologist > "Cannot submit worker’s compensation claims as not able to attach required narrative." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6820340) JW James W. Therapist > "The features I enjoy most are the integrated telehealth, the customizable templates, and online booking." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6530995) DG Diana G. Psychologist > "We outgrew the system after we had about 10 clinicians." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7067974) CL Cassie L. Owner and Therapist > "I use Sessions as my primary telehealth platform and I rarely have any issues." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7152747) TB Toby B. Owner > "Other platforms have implemented AI awhile ago and is disappointing not seeing this thus far" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7043721) RQ Rebecca Q. Everything > "I feel like Sessions is responsive when I have issues, they provide helpful updates and don't push upgrades that are not..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6677316) AP Amber P. Counselor > "Frequency of client reminders are the weakest point." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6712158) VR Verified Reviewer Owner > "Recently I started using the billing and payment features more and they have been simple and straightforward." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7180522) AO Andrea O. Social Worker > "The family/conjoint client setup has been challenging and not intuitive for me or clients." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6557447) CR Candice R. Professional Counselor > "I love the fact that I can use it for free until I reach the maximum number of clients." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7153293) CD Coty D. Owner > "There isn't a telehealth platform that can be used." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6737309) JT Jessica T. Licensed Clinical Social Worker > "I have seen some really amazing features come out thanks to them being so open and learning about our workflow for using this..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7145010) CD Ciel D. Owner and Therapist > "I dread that entire process and it seems some other EMRs have this better handled." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7060853) MM Michael M. Owner, Psychotherapist > "I am a solo practitioner, so I can't speak to how the various staff roles work, but when I considered expanding it seemed easy..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7121414) JL Julie L. LMFT > "They have a lot of features I don’t even user for treatment planning and insurance billing." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6312363) NW Nancy W. Therapist > "I love the online support for when I have questions, an admin from Sessions Health will respond to help troubleshoot." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7008771) JP Jennifer P. Licensed Professional Counselor > "Stripe is expensive and doesn’t always work incredibly well." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7000945) ER Erika R. Clinical Psychologist > "I also chose Sessions over other EHRs because their data privacy policies were much more transparent; this is crucial for legal..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6561568) SG Sara G. Therapist > "It's hard to say what I like least, only because it's hard to find something to dislike." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6858506) HH Hart H. Psychotherapist > "The very best part of it is that after having set up my forms etc., I really don't have to think about it." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149251) JF Jaclyn F. OWNER, CLINICIAN > "I've had Sessions for one year when I began my private practice, and there is truly nothing I do not like about it." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6553539) CR Candice R. Professional Counselor > "It would be nice to have assistance with taking notes/documentation to help save time." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7153293) VC Victoria C. Owner, Senior Therapist > "Like most therapy software that I have used, it is not as intuitive to set up a couples and family file." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6441409) HH Hart H. Psychotherapist > "It just works. And on the very rare occasion that I've needed assistance, the customer service is extremely responsive and..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7149251) Tim H. Founder/Clinician > "Lack of customization on the client portal page" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___4810859) EP Erin P. Owner Clinician > "I like that I can add my own assessments, but enjoy the ones that are already included with Sessions Health. " [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7023701) DK Danny K. LCSW > "The one area that seemed lacking was good customization options for custom forms." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6628307) TK Tara K. Licensed Associate Professional Counselor > "The interface is user friendly, updates and improvements are constantly being made, and the features are efficient and easy to..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7168239) AO Andrea O. Social Worker > "The family/conjoint client setup has been challenging and not intuitive for me or clients." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6557447) DG Diana G. Psychologist > "You can easily view the entire clinic's schedule in one place." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7067974) VC Victoria C. Owner, Senior Therapist > "Like most therapy software that I have used, it is not as intuitive to set up a couples and family file." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6441409) CC Casey C. Mental health therapist > "The platform is intuitive and easy to use, the telehealth has been reliable, and clients have said they like the portal better..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7045739) Tim H. Founder/Clinician > "Lack of customization on the client portal page" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___4810859) CY Cairn Y. Licensed Professional Counseling > "They also have so much helpful information on the website." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7119469) TB Toby B. Owner > "Other platforms have implemented AI awhile ago and is disappointing not seeing this thus far" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7043721) CR Candice R. Professional Counselor > "The platform is user friendly and the video quality is great!" [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7153293) CD Ciel D. Owner and Therapist > "I dread that entire process and it seems some other EMRs have this better handled." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7060853) CY Cairn Y. Licensed Professional Counseling > "Session has been highly customizable, and easy to use." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7119469) SG Sara G. Therapist > "It's hard to say what I like least, only because it's hard to find something to dislike." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6858506) KP Kara P. Licensed Professional Clinical Counselor > "It saves me time because I don't have to hunt for categories or tabs, I can go right to them. " [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___6710687) KL Kristin L. Marriage and Family Therapist > "In the past, I used Therapy Notes and it was not as convenient, didn't have as many features, and the support staff did not try..." [See full review](https://www.capterra.com/p/10002269/Sessions-Health/#Capterra___7054559) [View Reviews](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) ## User interface [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/) 3.92 (72) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/) 4.89 (128) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Qualifacts Credible Top features 32/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/267146/Credible/#features) Sessions Health 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/10002269/Sessions-Health/#features) ### Recognition Qualifacts Credible is recognized as a top-rated tool in 1 Capterra Shortlist reports Sessions Health is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Mental Health Software (2026)  Best Value Mental Health Software (2025)  Best Value Mental Health Software (2024)  Best Value Mental Health Software (2023)  ### Deployment & support Qualifacts Credible Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Sessions Health Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Qualifacts Credible - By Qualifacts - Located in United States - Founded in 2000 Sessions Health - By Sessions - Located in United States - Founded in ## Popular Comparisons [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[3.92 (72)](https://www.capterra.com/p/267146/Credible/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-267146/EHR-YOUR-WAY-vs-Credible) [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.89 (128)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $39/month Price Contact vendor for pricing 4.8 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-10002269/EHR-YOUR-WAY-vs-Sessions-Health) [Qualifacts 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