--- title: "Compare DonorPerfect vs Neon CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Neon CRM and DonorPerfect based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM" page_type: "comparison" language: "en" --- # Neon CRM vs DonorPerfect Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMDonorPerfect2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [620 reviews](#user-reviews) Positive 554 Neutral 39 Negative 27 [## DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $119.00/month Value-for-Money 4.5 Functionality 4.3 Ease of Use 4.3 Customer Service 4.8 Reviews Sentiment Based on [1,481 reviews](#user-reviews) Positive 1,395 Neutral 63 Negative 23 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,584 reviews from nonprofit crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Feature ratings Donation Tracking 4.4 Donor Management 4.4 Contact Management 4.1 For Nonprofits 4.3 Fundraising Management 4.1 85%Fit High performer Feature ratings Donation Tracking 4.7 Donor Management 4.6 Contact Management 4.4 For Nonprofits 4.6 Fundraising Management 4.4 User satisfaction User satisfaction 4.3 User reviews[620](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.5 User reviews[1,481](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.5 Customer support 4.8 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from $119Other, Per Month - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying supporter data and automating outreach. Best for Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals. ## User reviews Pros & cons JM Jordan M. Marketing Manager > "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) JG JEN G. Development Manager > "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)" [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CJ Charlotte J. x > "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) EH Elizabeth H. Gift Administration Manager > "One other minor thing is not having an important field option for a query to get a correct data pull." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) Paul L. Founder and Director > "First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) JG JEN G. Development Manager > "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) KM Kate M. Director Resource Development > "The training was a little difficult because things changed right after we would train on them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) RK Rob K. CEO > "It doesn't work with my email (Google)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) RM Roberto M. Deputy Director > "Overall it has helped us to consolidate information about our donors and members which has been a great help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Paul L. Founder and Director > "Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) CJ Charlotte J. x > "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) RM Roberto M. Deputy Director > "I also appreciate the ease with which we are able to create and track memberships." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) NL Natalie L. Director of Communications and Events > "I loved that everything was in the same dashboard with no clicking in and out of things to make them work or talk to each other." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) CJ Charlotte J. x > "It's quite easy to use and intuitive, apart from certain reporting challenges and clunkiness when setting up automations and workflows." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JK Julia K. Development Manager > "I like most how easy it is to search for what I'm looking for, and use filters to see what I need to." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122711) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) JM Jordan M. Marketing Manager > "Definitely a positive experience with the company - I think they are doing a great thing making a CRM affordable for small nonprofits and they are very responsive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) BM Brooke M. Administration > "They have been helpful to answer any questions and even provide learning sessions for one on one help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7140298) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) GP Gabby P. Administrator and Program Coordinator > "I have learned a lot about what goes into keeping a nonprofit organized as well as keeping donors motivated/engaged, and I owe that to tinkering around with Neon and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6605685) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) EP Emily P. director > "also merging from other donation platforms and having to delete duplicates was time consuming." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) CW Caitlin W. Data Manager > "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) JP Joey P. Executive Director > "No real way to contact user support rather than email tickets via the automated online assistant." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273) JT Jared T. Executive Director > "Neon is user friendly and connects well with our other software platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3736806) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) LS Lauren S. Director of advancement > "Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2712169) TS Tiffany S. Fundraising and Communications Manager > "Not intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) MB Megan B. Chief Philanthropy Officer > "The account profiles are user friendly and intuitive. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___2422829) EP Emily P. director > "It has always been difficult to understand the functions, the system is not very intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) LS Lainie S. Treasurer > "It is not intuitive how to set things us and takes much longer than it should. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2782733) ER Ed R. Interim Executive Director > "Started out with NEON when it was first starting and they helped develop many necessary tools for the integration of our system to website." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2704220) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) CH Clarate H. Director of Operations and Community Relations > "The integration process between that and Neon was seamless." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2705299) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) SB Sarah B. Office Administrator > "It's integration with various other apps is seamless." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2777792) AL Amanda L. President > "Too expensive for what is included, horrible customer support, may take over a week to respond." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6151068) NL Natalie L. Director of Communications and Events > "Other platforms out there are far more simpler than what we were using." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) HP Hild P. Program Director > "The Neon CRM makes my life easier and saves so much time." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) BB Becky B. National Director of Development and Communications > "I don't like the barriers to customer service/tech support." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) LD Lisa D. Development Director > "The difference DonorPerfect has made is remarkable in terms of tracking donors, identifying which relationships need more attention, and understanding each..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165424) CH Cassidy H. Bookkeeper > "I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) TH Tamyka H. Workplace and People Operations Manager > "It helps streamline donor tracking, maintain clean records, and produce reports that are useful for identifying trends and supporting engagement efforts." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7144474) SM Samantha M. Administrative Assistant > "Some parts of DonorPerfect can feel a bit less intuitive, especially when navigating more advanced features or customizing certain settings." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165481) KK Kevin K. Development Director > "Integrated fundraising system: DonorPerfect is the central hub of your nonprofit’s integrated fundraising system, providing a single donor database for..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) AP Angie P. Director of Development > "Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322) VR Verified Reviewer Development Coordinator > "It provides a centralized place to manage donor information, gift processing, acknowledgments, campaigns, and reporting, which has improved organization and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177586) LD Lisa D. Development Director > "I am still learning the ins and outs of DonorPerfect's reports, and sometimes pulling the information I need isn't as intuitive as I would hope or takes much..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165424) KK Kevin K. Development Director > "The platform allows for real-time updates, organization-wide collaboration, and the ability to customize workflows to fit specific needs." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) KG Kristin G. Finance Manager > "We are unable to create household records/relationships in order to view giving & communications both at the household and individual level." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624) JH Jeremy H. Development Director > "It offers a solid balance of functionality and flexibility, allowing us to track gifts, manage pledges, and run reports without feeling overly complex or..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) JH Jeremy H. Development Director > "The reporting functionality can be confusing and unintuitive, especially when trying to build more customized or nuanced reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) EL Emily L. Chief Development Officer > "sensitive content hidden\] handled migration with so much patience and steadiness, which mattered deeply because donor history and institutional knowledge are..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7157581) LW Lynn W. Finance and Business Office Manager > "The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation,..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7000052) RS Rebekah S. Executive Director > "It helps to create mailing lists for e-blasts, as well as physical newsletters for future fundraising campaigns as well." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618) AB Arielle B. Developpment and Communications Director > "Constant Contact doesn't have an inclusion/exclusion format for its send groups, which is a pain." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7133056) KK Kevin K. Development Director > "It offers a centralized database for all constituent information, ensuring staff and board members have access to the same up-to-date information." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) PD Peggy D. Development Director > "There is a lot to learn about the system because it does so many things. When pulling reports it is not always easy to understand what to request to get the..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153625) SS Sarah S. Development Manager > "I also value being able to have multiple users logged in at a time, this creates seamless communication with our team when we are in different stores or..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7162130) JA Judy A. Director of Communications > "Every so often an email address does not automatically sync with Constant Contact and no one can fiture out why" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492) CK Chava K. Vice President > "Its greatest strength is donor management, allowing detailed tracking of donor history, relationships, and giving." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7138655) RO Robert O. Director of Growth and Development > "When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840544) LS Lourdes S. Administrative Assistant > "We have a major fundraising event every year and the Events Manager module provides us with a powerful tool to manage the event." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153244) JA Judy A. Director of Communications > "I was trained by a former employee who did not have good donor perfect skills, I have learned more and more about included features that we can use that are..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492) EL Emily L. Chief Development Officer > "DonorPerfect came into our world during a major growth and transition phase for HANWASH, and honestly, it has felt much more like a partner than just a..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7157581) VR Verified Reviewer Development Manager > "You can't get different columns from certain pages into the same report." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7187037) JH Jeremy H. Development Director > "Combined with solid customer support and ongoing improvements, DonorPerfect has proven to be a trustworthy and effective solution that helps us stay focused on..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) MM Melissa M. Development and Marketing Assistant > "Most of my issues lie with inconsistent data entry and not the platform." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161565) NC Nancy C. Development Manager > "The platform is intuitive, reliable, and has made it much easier to organize donor information, track contributions, and manage campaigns efficiently." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315) CH Cassidy H. Bookkeeper > "When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) LD Lori D. Communications and Donor Relations Manager > "Additionally, our credit card processing system is integrated with DonorPerfect, helping to streamline card processing." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7169254) KN Kenny N. Chaplain > "years as an end- user for a Not-for-profit jail and and prison ministry. While the system was used by several locations it was very difficult to get data..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034761) CD Christina D. Director of Mission Advancement > "The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091) SG Shannon G. Director of Devlopment > "For some events with multiple layers it is not a great user-experience for our donors" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7132926) MK Maggie K. Donor Relations and Development Coordinator > "My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7035193) LA Laurene A. Director of Development > "The donor duplicate function needs to be refined, It doesn't always catch the duplicates and we end up with several records for the same donor." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6842787) AH Abby H. Donor Relations Specialist > "Overall, I would say minus some things here and there that have been "glitchy" or not helpful (i.e. reporting, deposit sections that I use on a weekly basis)..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161602) MM Moriah M. Executive Assistant > "I struggle with finding donors, spouse details, flags, households, etc. and wish they were set up differently." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7054556) AH Andi H. Development Director > "It makes tracking fundraising campaigns easy, and integrates seamlessly with Constant Contact to communicate with members a breeze." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7188261) SH Samantha H. Director of Operations > "I wanted my dashboard to automatically pull a report of the mot recent 10 donations, and it was a hassle to get it added." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6670031) MN Mai N. Development Manager > "It is not as sophisticated as other CRMs in terms of it's structure and reporting functionality, but with excellent customer support and taking the time to..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7018118) AE Ashley E. Administrative Coordinator > "We use one for volunteer tracking, but it's a bit clunky having to transfer data." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7020131) DF Debbie F. Financial Secretary > "My favorite feature for quick entry of donations is the 3-letter search of multiple words. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153373) SS Stephanie S. Director of Development > "The dashboard is customizable which is nice but it's unhelpful in so many ways that I'd rather have one of the better dashboards on the market." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416) SE Sara E. Walk and Chapter Manager > "It keeps everything organized in one place—donations, contact history, and reporting—so I always have a clear picture of our fundraising progress." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7172772) Susan S. Administrator > "Finally, the icon labels for a donor are not helpful." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177701) KM Kay M. Executive Director > "I also love the user friendliness and the knowledge center to help me take full advantage of all the system can do to help make our fundraising efforts more..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7126591) BS Beth S. VP > "At the beginning we had some issues with transferring data." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7187220) AP Angie P. Director of Development > "Overall, for an organization of our size and staff, we are happy with the integrations and ease of DonorPerfect, both for our internal use and for our Donor..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322) LL Laura L. Gratitude Director > "We have to use a separate donation platform because the donor perfect pages aren't pretty or user friendly." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053) AH Abby H. Donor Relations Specialist > "I have found it most helpful to use donor perfect to organize and schedule donor contacts whether email or mailing them a hand written note." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161602) PD Peggy D. Development Director > "I find the reporting can sometimes feel clunky." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153625) EC Ellie C. Advocacy Specialist > "I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111581) BM Beth M. Intake Specialist > "I have had some difficulties in working with the filters to have only the information I want on the reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098786) Lauren K. Sr. Specialist, Workforce Development and Foundation Programs > "There is a clear application of all the concepts I am using, with an easy to understand interface, reporting structures, and bulk data management options." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177758) EM Emily M. Director of Communications > "The blog for common issues never has the information we need for problems, so we always have to use the customer support." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780) NC Nancy C. Development Manager > "Overall, DonorPerfect has helped streamline our fundraising operations, improve donor engagement, and save valuable administrative time." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315) MS Maggie S. Development and Marketing Coordinator > "We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846072) ML Mikayla L. Donor Records Coordinator > "I appreciate DP as a donor management resource and have been very benefitted by its chat support! Whenever I am struggling with navigating the software or..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7033004) JS Jacqueline S. Administration Coordinator > "It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6778392) MS Marian S. Treasurer > "We can accept donations on our website with our donors using a credit card. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7113437) KP Kelly P. Database manager and Accounts receivable > "Recently, the chat option for customer service has been a little slower than in the past." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678) Lauren K. Sr. Specialist, Workforce Development and Foundation Programs > "I have been working with the software for about a year, and it has both helped me learn my role and the industry at the same time as providing practical..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177758) AO Amy O. Development Associate > "I don't find the system particularly user friendly. But I also don't have experience with another CRM database for comparison." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7121616) NC Nancy C. Development Manager > "What I liked most about DonorPerfect was how much it simplified and streamlined our fundraising and donor management processes." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315) AJ Angie J. Administrative Assistant > "On a few occasions when I contacted customer support my issue wasn't resolved. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7117261) GB Gregg B. Manager, Fund Development > "It is a powerful and comprehensive platform allowing for the careful management of data and the appropriate processing of financial transactions." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7101584) JR Jena R. Annual Giving Manager > "Pulling reports and setting up filters can feel a bit complex, especially when trying to extract very specific data." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6805040) RB Ramona B. Development Database Coordinator > "I do the thank yous, reports and some development letters for our organization. When I have a question or need help with a report Donor Perfect customer..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7166252) CD Christina D. Director of Mission Advancement > "The reporting tool, is old and clunky, like a version of a year 2000 MS database." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091) OS Olivia S. Development Officer > "The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882112) CH Cassidy H. Bookkeeper > "Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites?" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) JB Jes B. Outreach and Engagement Specialist > "The ease of inputting donor data, the reports that allow you to pull just about any information you need, the ease of receipting donors, and the integration..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6786278) LD Lori D. Communications and Donor Relations Manager > "There really isn't a feature of DonorPerfect" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7169254) RK Robin K. Advancement Manager > "DonorPerfect is a user friendly platform that provides our non-profit with all the tools we need to maintain good data, run important reports for our board and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129) MLS Mary Louise S. Assistant Controller > "Unfortunately only at a consolidated gift level by GL not by donor level." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7107090) KK Kevin K. Development Director > "It is particularly suited for organizations looking for a reliable and straightforward tool to manage donor interactions effectively." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) VR Verified Reviewer Executive Director > "Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy)." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882219) RS Rebekah S. Executive Director > "This has also been amazing for me to see who is engaged with us, and who I need to begin to work on better relationships with so that we can support them, and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618) RL Renee L. Operations and Administration Manager > "It sometimes is a little frustrating when multiple people from the same organization cannot be logged in at the same time." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6672002) SS Sharon S. Development Coordinator > "The layout is intuitive, and the menus are clearly labeled, which makes it easy to find the features you need without feeling overwhelmed." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756) EN Erin N. Grants Administrator > "They are not at all intuitive, and I personally struggle to use them." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7164083) JB Jenna B. Treasurer > "Additionally, the platform itself is intuitive and straightforward to use, which makes day-to-day tasks much more efficient." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7175133) LH Lea H. Grants And Fundraising > "I don't find it very user friendly, and there's too many tabs to find what I need in a timely manner" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624) TC Tammy C. Executive Director > "I loved how easy it was to have them port in the information from our previous program. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7124067) SS Stephanie S. Director of Development > "Their interface is old." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416) JB Jenna B. Treasurer > "It’s simple to connect with a real person quickly, and the advice provided is always clear, practical, and easy to implement." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7175133) SS Steven S. Director of Development > "Reporting tool is a little tedious and not necessarily intuitive." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840504) JA Judy A. Director of Communications > "It integrates well with Constant Contact." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492) DG Diana G. Director of Operations > "The integration with GiveCloud is frustrating." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6803451) MH Martha H. Development Coordinator > "I also like the integration with outside apps like Constant Contact" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7050139) JG Joe G. Director of Domestic Operations > "The Constant Contact integration is a little confusing and it would be nice if DPO Online Forms integrated fully with Google Analytics." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6101951) BC Bonnie C. Director of Development > "After toggling back and forth between BB's RE7 and NXT -- which is required to even use NXT -- it was such a pleasure having one integrated platform that truly..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6046868) RK Rota K. Executive Director > "The lack of ability to integrate with our accounting software easily." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6070800) AR Alex R. Development Manager > "I like how many apps it integrates with like Constant Contact." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6649650) LS Lana S. Director of Development > "Does not integrate with a lot of systems." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6128844) AB Allanah B. Project Coordinator > "They were able to help me right away, and they were very friendly." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7127348) BS Beth S. VP for Finance > "It's tough to come up with something I don't like about DonorPerfect." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7013551) HN Humay N. Finance and Administration Coordinator > "It is very easy to handle." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153231) SW Sarah W. Marketing and Communication Specialist > "DP is not the most user friendly software." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6105779) RL Rebecca L. Administrator > "The platform is easy to use." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7120088) EM Emily M. Director of Communications > "The blog for common issues never has the information we need for problems, so we always have to use the customer support." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780) KK Kevin K. Development Director > "It seems easier to use than Blackbaud Raiser's Edge." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) RD Roger D. Development Officer > "I'd prefer Raisers/Blackbaud When we need support, it seems to be a chore instead of a dedicated rep" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7009590) JH Jeremy H. Development Director > "Combined with solid customer support and ongoing improvements, DonorPerfect has proven to be a trustworthy and effective solution that helps us stay focused on..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) LD Laura D. Client Success Specialist > "I have had to consult the customer support team several times for assistance." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6774198) RS Rebekah S. Executive Director > "This has also been amazing for me to see who is engaged with us, and who I need to begin to work on better relationships with so that we can support them, and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618) LG Lisa G. Assistant Board of Directors > "Tech support is not longer available in the middle of the day. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___4169371) [View Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) ## User interface 4.33 (620) 4.54 (1,481) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Neon CRM Top features 40/50 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Automated Reports - Autonomous Task Execution - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Constituent Profiles - Contact Database - Contact Management - Credit Card Processing - CRM - Cross-system Integration - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Entry - Data Import/Export - Document Storage - Donation Tracking - Donor Communications - Donor Management - Donor Prospecting - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Lead Management - Marketing ROI Analytics - Membership Management - Mobile Access [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) DonorPerfect 39/50 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Automated Reports - Autonomous Task Execution - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Constituent Profiles - Contact Database - Contact Management - Credit Card Processing - CRM - Cross-system Integration - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Entry - Data Import/Export - Document Storage - Donation Tracking - Donor Communications - Donor Management - Donor Prospecting - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Lead Management - Marketing ROI Analytics - Membership Management - Mobile Access [See all features](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#features) ### Recognition Neon CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports DonorPerfect is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos DonorPerfect Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 DonorPerfect - By SofterWare - Located in United States - Founded in 1981 ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/) $119/month Price $0/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $119/month Price $125/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/2698-131207/DonorPerfect-Fundraising-Software-vs-Bloomerang) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $119/month Price $50/month 4.3 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2698-97513/DonorPerfect-Fundraising-Software-vs-DonorSnap) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (122)](https://www.capterra.com/p/154623/Funraise/reviews/) $119/month Price $0/year 4.3 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2698-154623/DonorPerfect-Fundraising-Software-vs-Funraise) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) $119/month Price $160/month 4.3 Features 4.0 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.49 (198)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/102088-134209/NeonCRM-vs-Glue-Up) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $119/month Price Contact vendor for pricing 4.3 Features 4.1 4.3 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/2698-247647/DonorPerfect-Fundraising-Software-vs-Blackbaud-Raiser-s-Edge-NXT)