# Compare DonorPerfect vs GiveSmart 2026 | Capterra > Unsure of what to choose? Check Capterra to compare DonorPerfect and GiveSmart based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/2698-130794/DonorPerfect-Fundraising-Software-vs-GiveSmart --- # DonorPerfect vs GiveSmart Features and Cost Comparison Last updated July 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DonorPerfectGiveSmart2/4 selected [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/) [## DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $119.00/month Value-for-Money 4.5 Functionality 4.3 Ease of Use 4.3 Customer Service 4.8 Reviews Sentiment Based on [1,451 reviews](#user-reviews) Positive 1,367 Neutral 62 Negative 22 [## GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/) Starting Price $3000.00/year Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [211 reviews](#user-reviews) Positive 194 Neutral 10 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,615 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Credit Card Processing 4.5 For Nonprofits 4.6 Electronic Payments 4.6 Member Database 4.5 Accounting 4.6 \--%Fit Missing features Feature ratings Credit Card Processing 4.5 For Nonprofits NA Electronic Payments 4.4 Member Database NA Accounting NA User satisfaction User satisfaction 4.5 User reviews[1,451](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.5 Customer support 4.8 User satisfaction 4.5 User reviews[211](https://www.capterra.com/p/130794/GiveSmart/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 4.5 Price starts from Price starts from $119Other, Per Month - Free version - Free trial Price starts from $3000Per Year - Free version - Free trial Best for Best for Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals. Best for Nonprofits, Schools, Universities, Hospitals, 501(c)3 ## User reviews Pros & cons LD Lisa D. Development Director > "The difference DonorPerfect has made is remarkable in terms of tracking donors, identifying which relationships need more attention, and understanding each donor's experience..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165424) CH Cassidy H. Bookkeeper > "I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) TH Tamyka H. Workplace and People Operations Manager > "It helps streamline donor tracking, maintain clean records, and produce reports that are useful for identifying trends and supporting engagement efforts." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7144474) KG Kristin G. Finance Manager > "We are unable to create household records/relationships in order to view giving & communications both at the household and individual level." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624) KK Kevin K. Development Director > "Integrated fundraising system: DonorPerfect is the central hub of your nonprofit’s integrated fundraising system, providing a single donor database for sorting, selecting, and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) LW Lynn W. Finance and Business Office Manager > "The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation, because one screen..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7000052) VR Verified Reviewer Development Coordinator > "It provides a centralized place to manage donor information, gift processing, acknowledgments, campaigns, and reporting, which has improved organization and efficiency." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177586) SM Samantha M. Administrative Assistant > "Some parts of DonorPerfect can feel a bit less intuitive, especially when navigating more advanced features or customizing certain settings." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165481) CD Christina D. Director of Mission Advancement > "The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091) CH Cassidy H. Bookkeeper > "When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) KK Kevin K. Development Director > "The platform allows for real-time updates, organization-wide collaboration, and the ability to customize workflows to fit specific needs." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) AP Angie P. Director of Development > "Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322) JH Jeremy H. Development Director > "It offers a solid balance of functionality and flexibility, allowing us to track gifts, manage pledges, and run reports without feeling overly complex or cumbersome." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) LD Lisa D. Development Director > "I am still learning the ins and outs of DonorPerfect's reports, and sometimes pulling the information I need isn't as intuitive as I would hope or takes much longer than I would..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165424) EL Emily L. Chief Development Officer > "sensitive content hidden\] handled migration with so much patience and steadiness, which mattered deeply because donor history and institutional knowledge are incredibly..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7157581) JH Jeremy H. Development Director > "The reporting functionality can be confusing and unintuitive, especially when trying to build more customized or nuanced reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) RS Rebekah S. Executive Director > "It helps to create mailing lists for e-blasts, as well as physical newsletters for future fundraising campaigns as well." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618) AB Arielle B. Developpment and Communications Director > "Constant Contact doesn't have an inclusion/exclusion format for its send groups, which is a pain." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7133056) KK Kevin K. Development Director > "It offers a centralized database for all constituent information, ensuring staff and board members have access to the same up-to-date information." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) PD Peggy D. Development Director > "There is a lot to learn about the system because it does so many things. When pulling reports it is not always easy to understand what to request to get the data you want and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153625) SS Sarah S. Development Manager > "I also value being able to have multiple users logged in at a time, this creates seamless communication with our team when we are in different stores or locations." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7162130) JA Judy A. Director of Communications > "Every so often an email address does not automatically sync with Constant Contact and no one can fiture out why" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492) CK Chava K. Vice President > "Its greatest strength is donor management, allowing detailed tracking of donor history, relationships, and giving." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7138655) RO Robert O. Director of Growth and Development > "When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to correct manually." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840544) LS Lourdes S. Administrative Assistant > "We have a major fundraising event every year and the Events Manager module provides us with a powerful tool to manage the event." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153244) BM Beth M. Intake Specialist > "I have had some difficulties in working with the filters to have only the information I want on the reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098786) EL Emily L. Chief Development Officer > "DonorPerfect came into our world during a major growth and transition phase for HANWASH, and honestly, it has felt much more like a partner than just a software platform. As we..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7157581) JA Judy A. Director of Communications > "I was trained by a former employee who did not have good donor perfect skills, I have learned more and more about included features that we can use that are very hellpful" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492) EC Ellie C. Advocacy Specialist > "I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our use of this system..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111581) MM Melissa M. Development and Marketing Assistant > "Most of my issues lie with inconsistent data entry and not the platform." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161565) JH Jeremy H. Development Director > "Combined with solid customer support and ongoing improvements, DonorPerfect has proven to be a trustworthy and effective solution that helps us stay focused on building..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) EM Emily M. Director of Communications > "The blog for common issues never has the information we need for problems, so we always have to use the customer support." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780) GB Gregg B. Manager, Fund Development > "It is a powerful and comprehensive platform allowing for the careful management of data and the appropriate processing of financial transactions." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7101584) KN Kenny N. Chaplain > "years as an end- user for a Not-for-profit jail and and prison ministry. While the system was used by several locations it was very difficult to get data specific to my local..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034761) NC Nancy C. Development Manager > "The platform is intuitive, reliable, and has made it much easier to organize donor information, track contributions, and manage campaigns efficiently." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315) SG Shannon G. Director of Devlopment > "For some events with multiple layers it is not a great user-experience for our donors" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7132926) OS Olivia S. Development Officer > "The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882112) LA Laurene A. Director of Development > "The donor duplicate function needs to be refined, It doesn't always catch the duplicates and we end up with several records for the same donor." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6842787) LD Lori D. Communications and Donor Relations Manager > "Additionally, our credit card processing system is integrated with DonorPerfect, helping to streamline card processing." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7169254) CD Christina D. Director of Mission Advancement > "The reporting tool, is old and clunky, like a version of a year 2000 MS database." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091) EL Eric L. Executive Director > "The new form builder helps to make donor-friendly donation forms - can't wait until the new forms are available for events, too!" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875251) CH Cassidy H. Bookkeeper > "Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites?" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) MK Maggie K. Donor Relations and Development Coordinator > "My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7035193) MM Moriah M. Executive Assistant > "I struggle with finding donors, spouse details, flags, households, etc. and wish they were set up differently." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7054556) AH Abby H. Donor Relations Specialist > "Overall, I would say minus some things here and there that have been "glitchy" or not helpful (i.e. reporting, deposit sections that I use on a weekly basis) this platform gives..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161602) MLS Mary Louise S. Assistant Controller > "Unfortunately only at a consolidated gift level by GL not by donor level." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7107090) MN Mai N. Development Manager > "It is not as sophisticated as other CRMs in terms of it's structure and reporting functionality, but with excellent customer support and taking the time to learn the system, it..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7018118) SH Samantha H. Director of Operations > "I wanted my dashboard to automatically pull a report of the mot recent 10 donations, and it was a hassle to get it added." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6670031) DF Debbie F. Financial Secretary > "My favorite feature for quick entry of donations is the 3-letter search of multiple words. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153373) VR Verified Reviewer Executive Director > "Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy)." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882219) SE Sara E. Walk and Chapter Manager > "It keeps everything organized in one place—donations, contact history, and reporting—so I always have a clear picture of our fundraising progress." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7172772) AE Ashley E. Administrative Coordinator > "We use one for volunteer tracking, but it's a bit clunky having to transfer data." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7020131) KM Kay M. Executive Director > "I also love the user friendliness and the knowledge center to help me take full advantage of all the system can do to help make our fundraising efforts more seamless." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7126591) TW Teresa W. Senior Development Associate > "Certain processes are tedious and non-intuitive, such as setting up filters for specific reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6878751) AP Angie P. Director of Development > "Overall, for an organization of our size and staff, we are happy with the integrations and ease of DonorPerfect, both for our internal use and for our Donor Facing Web forms and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322) SS Stephanie S. Director of Development > "The dashboard is customizable which is nice but it's unhelpful in so many ways that I'd rather have one of the better dashboards on the market." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416) AH Abby H. Donor Relations Specialist > "I have found it most helpful to use donor perfect to organize and schedule donor contacts whether email or mailing them a hand written note." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161602) Susan S. Administrator > "Finally, the icon labels for a donor are not helpful." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177701) MW Mounisa W. Administrative Assistant > "I can't wait to see what awaits us when we switch to accepting payments through DonorPerfect and how this will assist us with our next big event." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637) Marion Z. Director > "Searching for a donor record is not always ideal as the system is not as intuitive as one might wish." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875308) Lauren K. Sr. Specialist, Workforce Development and Foundation Programs > "There is a clear application of all the concepts I am using, with an easy to understand interface, reporting structures, and bulk data management options." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177758) AF Alana F. Development Mgr > "Sometimes the reporting functions can be overly complex, or the canned reports not really all that useful. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004004) NC Nancy C. Development Manager > "Overall, DonorPerfect has helped streamline our fundraising operations, improve donor engagement, and save valuable administrative time." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315) LL Laura L. Gratitude Director > "We have to use a separate donation platform because the donor perfect pages aren't pretty or user friendly." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053) ML Mikayla L. Donor Records Coordinator > "I appreciate DP as a donor management resource and have been very benefitted by its chat support! Whenever I am struggling with navigating the software or running reports, a..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7033004) PD Peggy D. Development Director > "I find the reporting can sometimes feel clunky." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153625) MS Marian S. Treasurer > "We can accept donations on our website with our donors using a credit card. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7113437) MS Maggie S. Development and Marketing Coordinator > "We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846072) Lauren K. Sr. Specialist, Workforce Development and Foundation Programs > "I have been working with the software for about a year, and it has both helped me learn my role and the industry at the same time as providing practical application of best..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177758) JS Jacqueline S. Administration Coordinator > "It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6778392) NC Nancy C. Development Manager > "What I liked most about DonorPerfect was how much it simplified and streamlined our fundraising and donor management processes." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315) KP Kelly P. Database manager and Accounts receivable > "Recently, the chat option for customer service has been a little slower than in the past." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678) MW Mounisa W. Administrative Assistant > "The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637) AO Amy O. Development Associate > "I don't find the system particularly user friendly. But I also don't have experience with another CRM database for comparison." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7121616) RB Ramona B. Development Database Coordinator > "I do the thank yous, reports and some development letters for our organization. When I have a question or need help with a report Donor Perfect customer support is very..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7166252) AJ Angie J. Administrative Assistant > "On a few occasions when I contacted customer support my issue wasn't resolved. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7117261) JB Jes B. Outreach and Engagement Specialist > "The ease of inputting donor data, the reports that allow you to pull just about any information you need, the ease of receipting donors, and the integration with other software..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6786278) JR Jena R. Annual Giving Manager > "Pulling reports and setting up filters can feel a bit complex, especially when trying to extract very specific data." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6805040) RK Robin K. Advancement Manager > "DonorPerfect is a user friendly platform that provides our non-profit with all the tools we need to maintain good data, run important reports for our board and others to show..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129) VR Verified Reviewer Director of Development > "The only challenges I have, are in the variety of options in building reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085) [View Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) KS Ken S. grant writer > "I liked GiveSmart CRM for the ease of entering and tracking gifts, providing gift receipt letters to donors, and creating..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157018) Patricia A. Director of Development > "Reader, it was not. And the seating management often comes with an error that doesn't allow that feature to work for hours..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7143892) KS Ken S. grant writer > "GiveSmart is a good CRM, and I believe it would have been a good product for online fundraising if we had been willing to..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157018) KS Ken S. grant writer > "This was based on challenges within our organization and my lack of experience with online fundraising." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157018) JB Jose B. Director of Operations > "What used to take a team of people and a lot of effort is now a one man job and frees up the rest of the team for more..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7154937) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) MB Maggie B. Senior Advancement Manager > "We like having the historical data for all of our events in one place with one software." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157209) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "The platform has caused us stress, delays, and unnecessary obstacles at every stage." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) VL Vicki L. VP DESK > "We did all of this by hand before using GiveSmart and it is more than worth the price for the reasons above and the..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157203) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) MP Meredith P. Social Media and Email Marketing > "The UI looks clean and modern and is reasonably easy to use for people coming to donate, bid on auction items or buy..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7158812) Patricia A. Director of Development > "Their reporting is also not very intuitive." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7143892) CS Christina S. Grants and Special Events Director > "I like how I can see attendee details and know what they purchased." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157104) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) VL Vicki L. VP DESK > "We only use the software for our online auction and it has been a tremendous asset. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157203) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "Even worse, when we reached out for help, support was minimal to nonexistent." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "At a time when reliability is crucial, this was incredibly disappointing." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) TH Tina H. Manager of Special Events and Donor Services > "It has a good platform that can be adjusted - per individual event" [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7156995) KP Katrina P. consultant > "The ticketing feature is not as user friendly as the auction feature and unfortunately information can't be transferred..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3885822) JB Jose B. Director of Operations > "Year after year we're breaking records and our main event is more professional than ever." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7154937) AC Amy C. Director of Special Events > "Some things were not very intuitive and took a lot of trial and error to figure out." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073) MB Maggie B. Senior Advancement Manager > "The report functions are intuitive and helpful." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157209) KW Kierstin W. Donor Relations and Events Director > "I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) TH Tina H. Manager of Special Events and Donor Services > "Always great and good support tool for raising most money possible - have been using for almost 8 years through the years" [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7156995) KW Kierstin W. Donor Relations and Events Director > "My experience with customer support was poor." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) CS Christina S. Grants and Special Events Director > "GiveSmart Events is very easy to use and change things around as needed." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157104) KW Kierstin W. Donor Relations and Events Director > "This was one of the worst technology purchases I have made with an organization." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) BB Bree B. Adv Ops Coordinator > "Overall, I have had a very positive experience with GiveSmart, particularly in a multi-school environment." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7124055) VR Verified Reviewer Director of Athletic Development > "Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784) MB Maggie B. Senior Advancement Manager > "GiveSmart is very intuitive to use and learn." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157209) VR Verified Reviewer Founder/Director > "The women who represented GiveSmart apologized for the mixup and admitted they had not done the event before and DID NOT..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821) JB Jose B. Director of Operations > "Everything is slick and intuitive." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7154937) VR Verified Reviewer Director of Athletic Development > "It's not intuitive and their customer service is worthless." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784) AC Amy C. Director of Special Events > "it had all the functionalities I was use to and the price was better. Once I got used to the back end, I was able to set..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073) VR Verified Reviewer Founder/Director > "The FUNDRAISING ASPECT NEVER TOOK PLACE." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821) MI Maria I. Executive and Office Assistant > "All the work we did on GiveSmart before the event made the day of way less stressful" [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6220872) VR Verified Reviewer Founder/Director > "We were let down at every turn when the company management could have made good on the experience we had." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821) KW Kierstin W. Donor Relations and Events Director > "I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) SH Shelley H. Director of Finance > "Not user friend for virtual events- great for bidding but does not allow streaming or actual event coverage. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705) AF Angi F. Director of Development > "They have superior customer service at GiveSmart." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306) KJ Kristin J. Director of Development > "You can not use HTML code - and most people have no idea how to do source code or where to find it and there seems to be a..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447025) AF Angi F. Director of Development > "We like the ease of use, features, and customer service." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306) MR Melissa R. Golf Classic Chair > "Do not like offering FREE ticket item to help gather information AND keep head count but then get charged a fee from Give..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2449715) JC James C. volunteer > "Thorough, meets all of our fundraising needs, including: online auctions, live auction, paddle raise, donations, pledges,..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446215) LB Linda B. Director of Special Events > "The option for customizing the home page is still not as easy to arrange as I would like it to be." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446172) MR Mindee R. CEO/Executive Director > "GiveSmart allows you to retain auction item and participant information from year to year, saving significant time on data..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458135) DO Debra O. Development Associate > "Seems to be missing some basic options for customizing." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2457566) ND Nathalie D. Special Events Manager > "I would like to see more proactive information from GiveSmart for event planning in our new virtual world - the..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206) KL Kirby L. Event Chair > "I also didn't find the help pages that useful which was where I was directed to everytime I asked for help." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792) JV Jeremy V. Development Manager > "Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465) MK Madison K. Marketing Volunteer > "The only issue I've had with the software is with a virtual auction." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2547090) AC Andrea C. Events Manager > "In particular this year, when we have switched to a virtual format for our fundraising events, we relied on GiveSmart to..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446158) ND Nathalie D. Special Events Manager > "Item title character limit is too short." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206) RT Rebekah T. Auction Chairperson > "Our organization used this platform for the first time last year, I was able to step into this position and review the..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2454247) KL Kirby L. Event Chair > "I needed guidance and tips and tricks for best practices but I don't feel like I really received that." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792) AS Amanda S. Sr Manager, Leadership Events > "I like how easy it is to upload and edit auction items and do small customizations to the page to display information and..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) SG Sharon G. executive director > "Overall the most frustrating thing was changing support person - not having a consistent reliable person when I started. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463744) DC Deann C. Auction Coordinator > "GiveSmart helped streamline our ticketing, check-in, bidding and payments." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2538368) MB Matt B. Associate Director of Resource Development > "The visual design is a bit bland." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962) MM Michelle M. Rotarian - Board member > "The process was streamlined and the support is exceptional." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2957379) AS Amanda S. Sr Manager, Leadership Events > "It is not very intuitive to sign in if you forgot your password." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) AK Amy K. Director of Alumni and Donor Services > "The reporting function is great, although I would like to have more capability to produce custom reports. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463972) SH Shelley H. Director of Finance > "Sad to think they are willing to lose a customer rather than even attempting to work with us. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705) AS Amanda S. Sr Manager, Leadership Events > "I like being able to livestream a youtube video with the presentation view." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) LW Lisa W. Chief Development Officer > "We paid for addtional support and do not feel it was necessary." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447829) LO Leslie O. Executive Director > "The GiveSmart platform was easy to get started and use as a landing page for our virtual fundraiser and for our golf..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458073) RK Rob K. Director of Development > "I think it's a little on the pricey side of things." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446194) [View Reviews](https://www.capterra.com/p/130794/GiveSmart/reviews/) ## User interface 4.55 (1,451) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) 4.47 (211) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features DonorPerfect Top features 44/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#features) GiveSmart 21/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/130794/GiveSmart/#features) ### Recognition DonorPerfect is recognized as a top-rated tool in 2 Capterra Shortlist reports GiveSmart is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support DonorPerfect Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GiveSmart Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DonorPerfect - By SofterWare - Located in United States - Founded in 1981 GiveSmart - By Momentive Software - Located in United States - Founded in 2017 ## Popular Comparisons [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $119/month Price $0/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.47 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $3000/year Price $0 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130794-172048/GiveSmart-vs-Givebutter) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $119/month Price $125/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/2698-131207/DonorPerfect-Fundraising-Software-vs-Bloomerang) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.47 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (485)](https://www.capterra.com/p/220131/Zeffy/reviews/) $3000/year Price CA$0 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130794-220131/GiveSmart-vs-Zeffy) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $119/month Price $50/month 4.3 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2698-97513/DonorPerfect-Fundraising-Software-vs-DonorSnap) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.47 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $3000/year Price $0/month 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130794-156860/GiveSmart-vs-Donorbox) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $119/month Price $99/month 4.3 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.47 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $3000/year Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-130794/Bonterra-Guided-Fundraising-vs-GiveSmart) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (118)](https://www.capterra.com/p/154623/Funraise/reviews/) $119/month Price $0/year 4.3 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2698-154623/DonorPerfect-Fundraising-Software-vs-Funraise) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.47 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.65 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) $3000/year Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130794-145329/GiveSmart-vs-Fundraising-Software) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) $119/month Price $160/month 4.3 Features 4.0 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.47 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $3000/year Price $125/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130794-131207/GiveSmart-vs-Bloomerang)