# Compare DonorPerfect vs GiveSmart 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DonorPerfect and GiveSmart based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/2698-130794/DonorPerfect-Fundraising-Software-vs-GiveSmart

---

# DonorPerfect vs GiveSmart Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DonorPerfectGiveSmart2/4 selected

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/)

[## DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$119.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.3

Customer Service

4.8

Reviews Sentiment

Based on [1,382 reviews](#user-reviews)

Positive

1,299

Neutral

61

Negative

22

[## GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/)

Starting Price

$3000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

ST

Based on [203 reviews](#user-reviews)

Positive

188

Neutral

9

Negative

6

## Summary

* * *

Key features rated by users

Features selected based on 5,220 reviews from fundraising software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Credit Card Processing

4.5

Payment Processing

4.4

Electronic Payments

4.6

Donor Management

4.6

Contribution Tracking

4.6

75%Fit

Not enough reviews

Feature ratings

Credit Card Processing

4.0

Payment Processing

4.0

Electronic Payments

3.3

Donor Management

4.0

Contribution Tracking

4.5

User satisfaction

User satisfaction

4.5

User reviews[1,382](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.5

Customer support

4.8

User satisfaction

4.5

User reviews[203](https://www.capterra.com/p/130794/GiveSmart/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

$119Other, Per Month

-   Free version
-   Free trial

Price starts from

$3000Per Year

-   Free version
-   Free trial

Best for

Best for

Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals.

Best for

Nonprofits, Schools, Universities, Hospitals, 501(c)3

## User reviews

Pros & cons

CD

Christina D.

Director of Mission Advancement

> "The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

CH

Cassidy H.

Bookkeeper

> "I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

MK

Maggie K.

Donor Relations and Development Coordinator

> "My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7035193)

AP

Angie P.

Director of Development

> "Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

RS

Rebekah S.

Executive Director

> "It helps to create mailing lists for e-blasts, as well as physical newsletters for future fundraising campaigns as well."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

KG

Kristin G.

Finance Manager

> "We are unable to create household records/relationships in order to view giving & communications both at the household and individual level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624)

AP

Angie P.

Director of Development

> "Overall, for an organization of our size and staff, we are happy with the integrations and ease of DonorPerfect, both for our internal use and for our Donor Facing Web forms..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

LW

Lynn W.

Finance and Business Office Manager

> "The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation, because one screen..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7000052)

EC

Ellie C.

Advocacy Specialist

> "I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our use of this system..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111581)

RO

Robert O.

Director of Growth and Development

> "When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to correct manually."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840544)

ML

Mikayla L.

Donor Records Coordinator

> "I appreciate DP as a donor management resource and have been very benefitted by its chat support! Whenever I am struggling with navigating the software or running reports, a..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7033004)

CH

Cassidy H.

Bookkeeper

> "When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

GB

Gregg B.

Manager, Fund Development

> "It is a powerful and comprehensive platform allowing for the careful management of data and the appropriate processing of financial transactions."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7101584)

KN

Kenny N.

Chaplain

> "years as an end- user for a Not-for-profit jail and and prison ministry. While the system was used by several locations it was very difficult to get data specific to my local..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034761)

OS

Olivia S.

Development Officer

> "The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882112)

LA

Laurene A.

Director of Development

> "The donor duplicate function needs to be refined, It doesn't always catch the duplicates and we end up with several records for the same donor."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6842787)

JB

Jes B.

Outreach and Engagement Specialist

> "The ease of inputting donor data, the reports that allow you to pull just about any information you need, the ease of receipting donors, and the integration with other software..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6786278)

RB

Ramona B.

Development Database Coordinator

> "The only drawback is that sometimes DP support line is closed due to (I assume) lunchbreaks or something, and that is of course the time I needed to speak to someone."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198)

RK

Robin K.

Advancement Manager

> "DonorPerfect is a user friendly platform that provides our non-profit with all the tools we need to maintain good data, run important reports for our board and others to show..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129)

MM

Moriah M.

Executive Assistant

> "I struggle with finding donors, spouse details, flags, households, etc. and wish they were set up differently."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7054556)

RK

Robin K.

Advancement Manager

> "They are strategic about aligning themselves with 3rd party products (Donor Search, Constant Contact etc) and make sure that those providers integrate seamlessly with the..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129)

AE

Ashley E.

Administrative Coordinator

> "We use one for volunteer tracking, but it's a bit clunky having to transfer data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7020131)

AS

Amy S.

Office Administrator

> "I like the ability to gather all the information for a donor in one easy place, the ability to customize fields that need to be added, the icons for major donors, etc, that it..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6767246)

SS

Stephanie S.

Director of Development

> "The dashboard is customizable which is nice but it's unhelpful in so many ways that I'd rather have one of the better dashboards on the market."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416)

CM

Corrie M.

Development Manager

> "The DonorPerfect support team is everything a new user could dream of having behind them to help maximize the system's amazing range of tools. Whether you shoot a question to..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6765932)

BM

Beth M.

Intake Specialist

> "I have had some difficulties in working with the filters to have only the information I want on the reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098786)

EL

Eric L.

Executive Director

> "The new form builder helps to make donor-friendly donation forms - can't wait until the new forms are available for events, too!"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875251)

EM

Emily M.

Director of Communications

> "The blog for common issues never has the information we need for problems, so we always have to use the customer support."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780)

MD

Marty D.

Tech

> "Donor Perfect tracks all fundraising options with great flexibility. And uses many aspects of the data is the basis for responding so segmentation is easy and Powerful."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6773912)

MS

Maggie S.

Development and Marketing Coordinator

> "We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846072)

MN

Mai N.

Development Manager

> "It is not as sophisticated as other CRMs in terms of it's structure and reporting functionality, but with excellent customer support and taking the time to learn the system, it..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7018118)

JS

Jacqueline S.

Administration Coordinator

> "It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6778392)

CM

Corrie M.

Development Manager

> "Truly, I feel more confident about our capacity to attract, cultivate, and retain donors with this system, especially because of the tremendous real-time support and..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6765932)

KP

Kelly P.

Database manager and Accounts receivable

> "Recently, the chat option for customer service has been a little slower than in the past."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678)

Melissa M.

Development and Marketing Assistant

> "The ability to track donors and manage contacts, gifts, pledge, etc. is exceptional. Whenever something can't be figured out, their customer service is great too."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6871002)

NP

Nancy P.

Assistant Director Mission Advancement

> "Some of the standard reports don't work with our data - we have some complex gift coding due to the nature of our data which makes some reports unusable."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367025)

MW

Mounisa W.

Administrative Assistant

> "I can't wait to see what awaits us when we switch to accepting payments through DonorPerfect and how this will assist us with our next big event."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637)

JR

Jena R.

Annual Giving Manager

> "Pulling reports and setting up filters can feel a bit complex, especially when trying to extract very specific data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6805040)

MS

Marian S.

Treasurer

> "We can accept donations on our website with our donors using a credit card. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7113437)

CD

Christina D.

Director of Mission Advancement

> "The reporting tool, is old and clunky, like a version of a year 2000 MS database."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

FS

Florencia S.

Director

> "Something else that I like is that they update your contacts automatically to checkoff moves, deaths, etc."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7045276)

CH

Cassidy H.

Bookkeeper

> "Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites?"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

MW

Mounisa W.

Administrative Assistant

> "The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637)

MLS

Mary Louise S.

Assistant Controller

> "Unfortunately only at a consolidated gift level by GL not by donor level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7107090)

RB

Ramona B.

Development Database Coordinator

> "Our firm uses it for mostly thank you letters and reports. If I need to contact customer support they are always friendly, patient, and knowledgeable."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198)

SH

Samantha H.

Director of Operations

> "I wanted my dashboard to automatically pull a report of the mot recent 10 donations, and it was a hassle to get it added."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6670031)

LL

Lorin L.

CEO

> "We at our nonprofit knew we had to find a way to facilitate and organize our donors’ contributions as well as set up a way to thank them for their donations, do our accounting..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367440)

VR

Verified Reviewer

Executive Director

> "Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy)."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882219)

CB

Carmenza B.

Fundraising Manger

> "Overall, it's been a helpful tool for managing donations and donor communication. Once you get used to the system, it streamlines many fundraising tasks and saves time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6836334)

TW

Teresa W.

Senior Development Associate

> "Certain processes are tedious and non-intuitive, such as setting up filters for specific reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6878751)

KP

Kelly P.

Database manager and Accounts receivable

> "I was in a position with limited in-person training and was able to teach myself many features through the online web training videos."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678)

BC

Briana C.

Development Associate

> "Sometimes errors pop up when in the middle of gift processing or running reports, which should be worked on."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6830875)

JO

Joshua O.

Executive Assistant

> "DonorPerfect is a powerful, cost-effective donation management platform with robust reporting and integrated gift and pledge payment processing."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6396403)

Marion Z.

Director

> "Searching for a donor record is not always ideal as the system is not as intuitive as one might wish."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875308)

Jeannette C.

Database manager

> "Our first database with DP utilized their installed version, and they supported us throughout the entire setup process. When we migrated to the online version, they were there..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6777427)

AF

Alana F.

Development Mgr

> "Sometimes the reporting functions can be overly complex, or the canned reports not really all that useful. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004004)

RW

Robin W.

Director of Development

> "I have used DonorPerfect for years and it is one of my favorite platforms for leading and managing a fundraising team."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7100512)

LL

Laura L.

Gratitude Director

> "We have to use a separate donation platform because the donor perfect pages aren't pretty or user friendly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053)

RS

Rebekah S.

Executive Director

> "This has also been amazing for me to see who is engaged with us, and who I need to begin to work on better relationships with so that we can support them, and also gain future..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

MB

Marie B.

Administrative Associate

> "Honestly, I can't think of anything major! If I were to be picky, occasionally I'll do a search, and the search engine seems to miss a possible match."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6816460)

LH

Lea H.

Grants And Fundraising

> "With donor perfect, I can search up donors easily, recent gift amount, and compare months from previous years"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624)

VR

Verified Reviewer

Donor Development Director

> "When I contacted our representative for support, he was really not helpful and didn't lead me to the right place to get assistance."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7040710)

GK

Gabriel K.

Development Assistant

> "From email marketing to campaign management, it gives us the tools we need to communicate effectively with supporters and track results."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7011600)

JS

Joe S.

Director of IT

> "It wasn't horrible, but it did cause a little heartburn in the setup process."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034563)

SS

Sharon S.

Development Coordinator

> "The system guides you naturally from one task to the next, reducing the learning curve and helping you build confidence quickly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756)

AJ

Angie J.

Administrative Assistant

> "On a few occasions when I contacted customer support my issue wasn't resolved. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7117261)

LL

Laura L.

Gratitude Director

> "I have enjoyed being able to look up donors and have space to write notes about them as well as being able to label them into different categories."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053)

JG

Jan G.

Data Integrity Manager

> "This takes a considerable amount of time and has any number of places where an error might occur."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846011)

KG

Kristin G.

Finance Manager

> "Overall, my experience with DonorPerfect has been great, and it’s been a reliable tool for our day-to-day fundraising and donor engagement work."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624)

VR

Verified Reviewer

Director of Development

> "The only challenges I have, are in the variety of options in building reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085)

DC

Daisy C.

Volunteer and Donation Coordinator

> "I believe if you want to train your staff members in the realm of fundraising, Donor Perfect does train"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7051679)

VR

Verified Reviewer

Director of Development

> "Mostly that's a user problem, I forget a button or a field or add one I don't need."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085)

SS

Sharon S.

Development Coordinator

> "The layout is intuitive, and the menus are clearly labeled, which makes it easy to find the features you need without feeling overwhelmed."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756)

MB

Misty B.

Administrative Assistant

> "Sometimes I have trouble with creating formulas for my reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6764758)

MH

Michelle H.

Executive Director

> "Donor Perfect provides an all in one CRM that our organization can use from client records to creating forms for events and programs."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6588678)

LH

Lea H.

Grants And Fundraising

> "I don't find it very user friendly, and there's too many tabs to find what I need in a timely manner"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624)

EW

Elizabeth W.

Advancement Director

> "By using DonorPerfect, all of our system platforms are integrated in one place and records all donor interaction within the system."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6408288)

CM

Catherine M.

Volunteer Advisor

> "For a small organization, the long and onerous learning curve was among our biggest challenges."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7007383)

GC

Graham C.

Stewardship Coordinator

> "The system is intuitive and easy to navigate, and the live chat support is responsive and helpful. When more in depth assistance is needed, the one on one support has been..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7105344)

BF

Ben F.

Director of Development

> "I had some issues importing data with not ideal work arounds."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7005773)

[View Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

AC

Amy C.

Director of Special Events

> "it had all the functionalities I was use to and the price was better. Once I got used to the back end, I was able to set..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "The platform has caused us stress, delays, and unnecessary obstacles at every stage."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

MI

Maria I.

Executive and Office Assistant

> "All the work we did on GiveSmart before the event made the day of way less stressful"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6220872)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

KW

Kierstin W.

Donor Relations and Events Director

> "I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

AF

Angi F.

Director of Development

> "They have superior customer service at GiveSmart."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "Even worse, when we reached out for help, support was minimal to nonexistent."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

AF

Angi F.

Director of Development

> "We like the ease of use, features, and customer service."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "At a time when reliability is crucial, this was incredibly disappointing."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

JC

James C.

volunteer

> "Thorough, meets all of our fundraising needs, including: online auctions, live auction, paddle raise, donations, pledges,..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446215)

KP

Katrina P.

consultant

> "The ticketing feature is not as user friendly as the auction feature and unfortunately information can't be transferred..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3885822)

MR

Mindee R.

CEO/Executive Director

> "GiveSmart allows you to retain auction item and participant information from year to year, saving significant time on data..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458135)

AC

Amy C.

Director of Special Events

> "Some things were not very intuitive and took a lot of trial and error to figure out."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073)

ND

Nathalie D.

Special Events Manager

> "I would like to see more proactive information from GiveSmart for event planning in our new virtual world - the..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206)

VR

Verified Reviewer

Director of Athletic Development

> "Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784)

JV

Jeremy V.

Development Manager

> "Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465)

KW

Kierstin W.

Donor Relations and Events Director

> "I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

AC

Andrea C.

Events Manager

> "In particular this year, when we have switched to a virtual format for our fundraising events, we relied on GiveSmart to..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446158)

VR

Verified Reviewer

Director of Athletic Development

> "It's not intuitive and their customer service is worthless."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784)

MB

Maggie B.

Development Manager

> "We have used GiveSmart for several years for our Gala auctions and we have had wonderful experiences with the software."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133)

KW

Kierstin W.

Donor Relations and Events Director

> "My experience with customer support was poor."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

RT

Rebekah T.

Auction Chairperson

> "Our organization used this platform for the first time last year, I was able to step into this position and review the..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2454247)

KW

Kierstin W.

Donor Relations and Events Director

> "This was one of the worst technology purchases I have made with an organization."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

MB

Maggie B.

Development Manager

> "All of the reporting is very intuitive and the support staff is helpful is you have questions."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133)

VR

Verified Reviewer

Founder/Director

> "The women who represented GiveSmart apologized for the mixup and admitted they had not done the event before and DID NOT..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

AS

Amanda S.

Sr Manager, Leadership Events

> "I like how easy it is to upload and edit auction items and do small customizations to the page to display information and..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

VR

Verified Reviewer

Founder/Director

> "The FUNDRAISING ASPECT NEVER TOOK PLACE."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

DC

Deann C.

Auction Coordinator

> "GiveSmart helped streamline our ticketing, check-in, bidding and payments."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2538368)

VR

Verified Reviewer

Founder/Director

> "We were let down at every turn when the company management could have made good on the experience we had."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

MM

Michelle M.

Rotarian - Board member

> "The process was streamlined and the support is exceptional."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2957379)

SH

Shelley H.

Director of Finance

> "Not user friend for virtual events- great for bidding but does not allow streaming or actual event coverage. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705)

AK

Amy K.

Director of Alumni and Donor Services

> "The reporting function is great, although I would like to have more capability to produce custom reports. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463972)

KJ

Kristin J.

Director of Development

> "You can not use HTML code - and most people have no idea how to do source code or where to find it and there seems to be a..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447025)

AS

Amanda S.

Sr Manager, Leadership Events

> "I like being able to livestream a youtube video with the presentation view."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

MR

Melissa R.

Golf Classic Chair

> "Do not like offering FREE ticket item to help gather information AND keep head count but then get charged a fee from Give..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2449715)

LO

Leslie O.

Executive Director

> "The GiveSmart platform was easy to get started and use as a landing page for our virtual fundraiser and for our golf..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458073)

LB

Linda B.

Director of Special Events

> "The option for customizing the home page is still not as easy to arrange as I would like it to be."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446172)

Jill M.

Donor Relations Coordinator

> "They are prompt and efficient, which helps you to complete the task at hand and move on the next thing on your lsit!"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447986)

DO

Debra O.

Development Associate

> "Seems to be missing some basic options for customizing."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2457566)

BS

Bettie S.

Tech Support

> "Easy input of our items & images, because of the Excel sheets provided."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2464097)

KL

Kirby L.

Event Chair

> "I also didn't find the help pages that useful which was where I was directed to everytime I asked for help."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

VR

Verified Reviewer

Development Coordinator

> "We moved to another platform because it was cheaper and gave us more control over our auction website."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2299014)

MK

Madison K.

Marketing Volunteer

> "The only issue I've had with the software is with a virtual auction."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2547090)

KL

Kirby L.

Event Chair

> "I like that you can use it for multiple fundraising campaigns."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

ND

Nathalie D.

Special Events Manager

> "Item title character limit is too short."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206)

JD

Joanna D.

Development Manager

> "Givesmart has helped us to run virtual events and campaigns more smoothly. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446135)

KL

Kirby L.

Event Chair

> "I needed guidance and tips and tricks for best practices but I don't feel like I really received that."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

KC

Kristin C.

Director of Development

> "There are great resources on their website from other organizations about how they used GiveSmart for their events."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458275)

SG

Sharon G.

executive director

> "Overall the most frustrating thing was changing support person - not having a consistent reliable person when I started. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463744)

JV

Jeremy V.

Development Manager

> "The event landing page is very customizable and looks very high quality."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465)

MB

Matt B.

Associate Director of Resource Development

> "The visual design is a bit bland."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962)

DS

Dave S.

Area Director

> "Ease of use, which leads to more efficient check-in at events and greater volume and amount of donations"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446742)

AS

Amanda S.

Sr Manager, Leadership Events

> "It is not very intuitive to sign in if you forgot your password."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

AS

Amanda S.

Sr Manager, Leadership Events

> "I appreciate their display, reporting and communication options."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

SH

Shelley H.

Director of Finance

> "Sad to think they are willing to lose a customer rather than even attempting to work with us. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705)

MB

Matt B.

Associate Director of Resource Development

> "It's very intuitive to use; not difficult to set up a new event; very thorough and reporting capabilities; easy to process..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962)

LW

Lisa W.

Chief Development Officer

> "We paid for addtional support and do not feel it was necessary."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447829)

AS

Amanda S.

Sr Manager, Leadership Events

> "The account managers are really fantastic and willing to help you through any questions or customizations you want to try."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

RK

Rob K.

Director of Development

> "I think it's a little on the pricey side of things."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446194)

[View Reviews](https://www.capterra.com/p/130794/GiveSmart/reviews/)

## User interface

4.55 (1,382)

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

4.49 (203)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

DonorPerfect

Top features

45/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#features)

GiveSmart

24/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/130794/GiveSmart/#features)

### Recognition

No recognitions have been awarded to DonorPerfect

No recognitions have been awarded to GiveSmart

### Deployment & support

DonorPerfect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GiveSmart

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DonorPerfect

-   By SofterWare
-   Located in United States
-   Founded in 1981

GiveSmart

-   By Momentive Software
-   Located in United States
-   Founded in 2017

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