# Compare DonorPerfect vs CharityTracker 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CharityTracker and DonorPerfect based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/2698-132388/DonorPerfect-Fundraising-Software-vs-CharityTracker --- # CharityTracker vs DonorPerfect Features and Cost Comparison Last updated May 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CharityTrackerDonorPerfect2/4 selected [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) [## CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting Price $20.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [1,059 reviews](#user-reviews) Positive 986 Neutral 64 Negative 9 [## DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $119.00/month Value-for-Money 4.5 Functionality 4.3 Ease of Use 4.3 Customer Service 4.8 Reviews Sentiment Based on [1,415 reviews](#user-reviews) Positive 1,332 Neutral 61 Negative 22 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,492 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Credit Card Processing NA For Nonprofits 4.8 Electronic Payments NA Accounting NA Member Database 4.8 85%Fit High performer Feature ratings Credit Card Processing 4.5 For Nonprofits 4.6 Electronic Payments 4.6 Accounting 4.6 Member Database 4.5 User satisfaction User satisfaction 4.5 User reviews[1,059](https://www.capterra.com/p/132388/CharityTracker/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 User satisfaction 4.5 User reviews[1,415](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.5 Customer support 4.8 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from $119Other, Per Month - Free version - Free trial Best for Best for Nonprofits of all sizes who want to eliminate spreadsheets: Human services & social services, social workers, faith-based ministries & churches, schools, government, shelters, food pantries & more. Best for Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals. ## User reviews Pros & cons CL Cathy L. Program Director > "This insight allows us to see clear connections between the care provided and each client’s progress toward self-reliance. When setting goals, we..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) GH Greg H. Worship and Outreach Pastor > "I’m thinking of having generic ROIs printed for the individuals to complete on the spot and adding to CT later. If I fail to enter information on..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) CL Cathy L. Program Director > "It’s a daily privilege to represent a tool that plays such a vital role in the collective success of our community’s helping programs. Because..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) AC Amy C. Support Services Manager > "It is very hard to keep files organized as there is no place for open/closed files and we have had to get creative to make it function properly..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) CL Cathy L. Program Director > "What I appreciate most about CharityTracker is how it has helped our county’s agencies move beyond simple resource distribution to achieving..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) MT Melissa T. Director of Operations > "There are some custom fields we have created and I cannot get those fields to pull with details on any reports." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811121) SG Sherri G. Executive Director > "We love using Charity Tracker—it streamlines distributions, simplifies case management, and enables us to post needs or surplus items to share..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811911) LN Lukis N. CEO > "Again, I cannot rate their products or customers service highly enough." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) KA Katrinna A. President > "The ability to integrate it with our new Equip for Life Program to be able to add new clients with their information on a simple platform that..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6810031) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) CE Cathy E. AVP of Community Impact > "The ease of use for all levels of technology knowledge, customer support is excellent, reporting is superior and the value for the cost is..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7099335) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) LN Lukis N. CEO > "They go above and beyond to assist your team in delivering exactly what you need without trying to oversell you unnecessary software additions." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) AC Amy C. Support Services Manager > "I would not consider Charity Tracker to be a true case management software as there is no was to view only "open" or "closed" files." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) LL Laura L. Executive Director > "Also love that we can have as many users on it as we need since we have a lot of volunteers that help with different aspects." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6815619) JS Jodi S. Communications and Program Administration > "At times, the system can be slow to load, which can interrupt workflow during busy periods." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801421) SK Shelley K. Program Administrator > "The database simplifies reporting, and its expandability opens up exciting possibilities for features we haven’t even begun to use yet." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801371) Panashe B. IT Specialist > "Charity Tracker may lack advanced reporting features, and its user interface could benefit from some enhancements, making it less user-friendly..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6004180) KS Karla S. Evangelization Assistant > "This is a very efficient way to be able to serve our church and allow us to serve many, not just the same people all the time." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801423) GH Greg H. Worship and Outreach Pastor > "The ROI (Release of Information) is unhandy. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) SA Susan A. Family Case Coordinator > "I like that we can upload documents as it allows us to keep pretty much paper free." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801388) JF Jordan F. Pantry Mananger > "I think that its very hard for me personally to make changes to specific items." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802428) CM Camille M. Skills Coach > "overall, i enjoy the program and think it is very useful especially with the self customizing options, but would suggest for larger companies to..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) WKH William K H. Lead Data Entry > "I find the reports awkward to modify and customize." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801537) ACO Ana Catalina O. Community Trainer and Data Specialist > "I would love to see your product roadmap because I am trying to grow out network of agencies and it is helpful when talking to them and getting..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802391) CG Cade G. Director of Operations > "Charity Tracker was hard for my volunteers to learn at first." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801481) LN Lukis N. CEO > "I cannot rate their customer support highly enough!" [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) MD Mapillar D. Founder/CEO > "I don't like the the fact that I have to wait until the next day or run a report to be able to see up to date total assistance." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3059930) EO Emilee O. Care Manager > "It's easy to find out what then needs are in our area and it's very easy to post what my patients needs for other entities to help me find..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6808685) KC Kimberly C. volunteer > "Not sure how the company could fix this but it is an issue." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4218172) CA Catherine A. Program Manager > "It has been helpful and the savings of space and resources from not having to print and store all the files is wonderful." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801398) ED Eva D. Benevolence Coordinator > "Some applications do not apply to us - may not ever use some of those features." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3053404) MS Miranda S. Data Analyst > "Also, we like the referral process within CharityTracker and are looking forward to seeing the impact made in our community as a result." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6806170) VR Verified Reviewer Analyst > "Customer support is not good." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4650149) RF Rickie F. Intake Specialist > "Very easy platform for creating, recording and tracking vital information for clientele." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6308550) DH Dwana H. Secretary > "Well, a lot of the employees who didn't work in the office and couldn't use a computer very well had a problem with going from a new case to..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2354791) PS Pat S. Manager, Community Outreach > "Bulletin feature made mass communication simple. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7026523) VR Verified Reviewer Owner > "It seems a little outdated, and I wish it were more user friendly." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2326436) CM Camille M. Skills Coach > "I like that we can clearly run reports on exactly what area we are attempting to monitor." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) DA Duane A. Secretary > "There isn't a community posting board." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2781083) JF Jason F. Executive Director > "This is the first case management program we have used for our non-profit and it fits everything we need." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801390) KH Koya H. Social Services Manager > "Customer service sometimes is hard to get a hold of as well." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2793187) [View Reviews](https://www.capterra.com/p/132388/CharityTracker/reviews/) TH Tamyka H. Workplace and People Operations Manager > "It helps streamline donor tracking, maintain clean records, and produce reports that are useful for identifying trends and supporting engagement efforts." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7144474) CH Cassidy H. Bookkeeper > "I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) KK Kevin K. Development Director > "Integrated fundraising system: DonorPerfect is the central hub of your nonprofit’s integrated fundraising system, providing a single donor database for sorting, selecting,..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) AP Angie P. Director of Development > "Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322) CD Christina D. Director of Mission Advancement > "The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091) KG Kristin G. Finance Manager > "We are unable to create household records/relationships in order to view giving & communications both at the household and individual level." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624) KK Kevin K. Development Director > "The platform allows for real-time updates, organization-wide collaboration, and the ability to customize workflows to fit specific needs." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) LW Lynn W. Finance and Business Office Manager > "The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation, because one screen..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7000052) RS Rebekah S. Executive Director > "It helps to create mailing lists for e-blasts, as well as physical newsletters for future fundraising campaigns as well." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618) RO Robert O. Director of Growth and Development > "When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to correct..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840544) KK Kevin K. Development Director > "It offers a centralized database for all constituent information, ensuring staff and board members have access to the same up-to-date information." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) CH Cassidy H. Bookkeeper > "When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) CK Chava K. Vice President > "Its greatest strength is donor management, allowing detailed tracking of donor history, relationships, and giving." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7138655) LA Laurene A. Director of Development > "The donor duplicate function needs to be refined, It doesn't always catch the duplicates and we end up with several records for the same donor." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6842787) AP Angie P. Director of Development > "Overall, for an organization of our size and staff, we are happy with the integrations and ease of DonorPerfect, both for our internal use and for our Donor Facing Web forms..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322) RB Ramona B. Development Database Coordinator > "The only drawback is that sometimes DP support line is closed due to (I assume) lunchbreaks or something, and that is of course the time I needed to speak to someone." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198) EC Ellie C. Advocacy Specialist > "I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our use of this..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111581) MM Moriah M. Executive Assistant > "I struggle with finding donors, spouse details, flags, households, etc. and wish they were set up differently." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7054556) GB Gregg B. Manager, Fund Development > "It is a powerful and comprehensive platform allowing for the careful management of data and the appropriate processing of financial transactions." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7101584) AB Arielle B. Developpment and Communications Director > "Constant Contact doesn't have an inclusion/exclusion format for its send groups, which is a pain." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7133056) OS Olivia S. Development Officer > "The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882112) SS Stephanie S. Director of Development > "The dashboard is customizable which is nice but it's unhelpful in so many ways that I'd rather have one of the better dashboards on the market." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416) EL Eric L. Executive Director > "The new form builder helps to make donor-friendly donation forms - can't wait until the new forms are available for events, too!" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875251) BM Beth M. Intake Specialist > "I have had some difficulties in working with the filters to have only the information I want on the reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098786) MK Maggie K. Donor Relations and Development Coordinator > "My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7035193) EM Emily M. Director of Communications > "The blog for common issues never has the information we need for problems, so we always have to use the customer support." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780) MN Mai N. Development Manager > "It is not as sophisticated as other CRMs in terms of it's structure and reporting functionality, but with excellent customer support and taking the time to learn the system,..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7018118) MS Maggie S. Development and Marketing Coordinator > "We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846072) KM Kay M. Executive Director > "I also love the user friendliness and the knowledge center to help me take full advantage of all the system can do to help make our fundraising efforts more seamless." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7126591) KN Kenny N. Chaplain > "years as an end- user for a Not-for-profit jail and and prison ministry. While the system was used by several locations it was very difficult to get data specific to my..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034761) Melissa M. Development and Marketing Assistant > "The ability to track donors and manage contacts, gifts, pledge, etc. is exceptional. Whenever something can't be figured out, their customer service is great too." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6871002) NP Nancy P. Assistant Director Mission Advancement > "Some of the standard reports don't work with our data - we have some complex gift coding due to the nature of our data which makes some reports unusable." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367025) MW Mounisa W. Administrative Assistant > "I can't wait to see what awaits us when we switch to accepting payments through DonorPerfect and how this will assist us with our next big event." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637) SG Shannon G. Director of Devlopment > "For some events with multiple layers it is not a great user-experience for our donors" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7132926) ML Mikayla L. Donor Records Coordinator > "I appreciate DP as a donor management resource and have been very benefitted by its chat support! Whenever I am struggling with navigating the software or running reports, a..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7033004) CD Christina D. Director of Mission Advancement > "The reporting tool, is old and clunky, like a version of a year 2000 MS database." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091) MS Marian S. Treasurer > "We can accept donations on our website with our donors using a credit card. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7113437) CH Cassidy H. Bookkeeper > "Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites?" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) MW Mounisa W. Administrative Assistant > "The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637) MLS Mary Louise S. Assistant Controller > "Unfortunately only at a consolidated gift level by GL not by donor level." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7107090) RB Ramona B. Development Database Coordinator > "Our firm uses it for mostly thank you letters and reports. If I need to contact customer support they are always friendly, patient, and knowledgeable." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198) SH Samantha H. Director of Operations > "I wanted my dashboard to automatically pull a report of the mot recent 10 donations, and it was a hassle to get it added." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6670031) LL Lorin L. CEO > "We at our nonprofit knew we had to find a way to facilitate and organize our donors’ contributions as well as set up a way to thank them for their donations, do our..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367440) VR Verified Reviewer Executive Director > "Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy)." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882219) CB Carmenza B. Fundraising Manger > "Overall, it's been a helpful tool for managing donations and donor communication. Once you get used to the system, it streamlines many fundraising tasks and saves time." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6836334) AE Ashley E. Administrative Coordinator > "We use one for volunteer tracking, but it's a bit clunky having to transfer data." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7020131) JB Jes B. Outreach and Engagement Specialist > "The ease of inputting donor data, the reports that allow you to pull just about any information you need, the ease of receipting donors, and the integration with other..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6786278) TW Teresa W. Senior Development Associate > "Certain processes are tedious and non-intuitive, such as setting up filters for specific reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6878751) RK Robin K. Advancement Manager > "DonorPerfect is a user friendly platform that provides our non-profit with all the tools we need to maintain good data, run important reports for our board and others to show..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129) BC Briana C. Development Associate > "Sometimes errors pop up when in the middle of gift processing or running reports, which should be worked on." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6830875) KK Kevin K. Development Director > "It is particularly suited for organizations looking for a reliable and straightforward tool to manage donor interactions effectively." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) Marion Z. Director > "Searching for a donor record is not always ideal as the system is not as intuitive as one might wish." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875308) JO Joshua O. Executive Assistant > "DonorPerfect is a powerful, cost-effective donation management platform with robust reporting and integrated gift and pledge payment processing." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6396403) AF Alana F. Development Mgr > "Sometimes the reporting functions can be overly complex, or the canned reports not really all that useful. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004004) RW Robin W. Director of Development > "I have used DonorPerfect for years and it is one of my favorite platforms for leading and managing a fundraising team." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7100512) LL Laura L. Gratitude Director > "We have to use a separate donation platform because the donor perfect pages aren't pretty or user friendly." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053) RS Rebekah S. Executive Director > "This has also been amazing for me to see who is engaged with us, and who I need to begin to work on better relationships with so that we can support them, and also gain..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618) MB Marie B. Administrative Associate > "Honestly, I can't think of anything major! If I were to be picky, occasionally I'll do a search, and the search engine seems to miss a possible match." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6816460) RK Robin K. Advancement Manager > "They are strategic about aligning themselves with 3rd party products (Donor Search, Constant Contact etc) and make sure that those providers integrate seamlessly with the..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129) JS Jacqueline S. Administration Coordinator > "It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6778392) AS Amy S. Office Administrator > "I like the ability to gather all the information for a donor in one easy place, the ability to customize fields that need to be added, the icons for major donors, etc, that..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6767246) KP Kelly P. Database manager and Accounts receivable > "Recently, the chat option for customer service has been a little slower than in the past." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678) CM Corrie M. Development Manager > "The DonorPerfect support team is everything a new user could dream of having behind them to help maximize the system's amazing range of tools. Whether you shoot a question to..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6765932) AO Amy O. Development Associate > "I don't find the system particularly user friendly. But I also don't have experience with another CRM database for comparison." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7121616) EL Emily L. Director of Development > "Donor thank you letters are an almost seamless process, either in batches or in the gift screen." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7144396) AJ Angie J. Administrative Assistant > "On a few occasions when I contacted customer support my issue wasn't resolved. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7117261) LH Lea H. Grants And Fundraising > "With donor perfect, I can search up donors easily, recent gift amount, and compare months from previous years" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624) JR Jena R. Annual Giving Manager > "Pulling reports and setting up filters can feel a bit complex, especially when trying to extract very specific data." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6805040) GK Gabriel K. Development Assistant > "From email marketing to campaign management, it gives us the tools we need to communicate effectively with supporters and track results." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7011600) JG Jan G. Data Integrity Manager > "This takes a considerable amount of time and has any number of places where an error might occur." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846011) SS Sharon S. Development Coordinator > "The system guides you naturally from one task to the next, reducing the learning curve and helping you build confidence quickly." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756) VR Verified Reviewer Director of Development > "The only challenges I have, are in the variety of options in building reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085) LL Laura L. Gratitude Director > "I have enjoyed being able to look up donors and have space to write notes about them as well as being able to label them into different categories." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053) VR Verified Reviewer Director of Development > "Mostly that's a user problem, I forget a button or a field or add one I don't need." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085) KG Kristin G. Finance Manager > "Overall, my experience with DonorPerfect has been great, and it’s been a reliable tool for our day-to-day fundraising and donor engagement work." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624) LH Lea H. Grants And Fundraising > "I don't find it very user friendly, and there's too many tabs to find what I need in a timely manner" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624) DC Daisy C. Volunteer and Donation Coordinator > "I believe if you want to train your staff members in the realm of fundraising, Donor Perfect does train" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7051679) CM Catherine M. Volunteer Advisor > "For a small organization, the long and onerous learning curve was among our biggest challenges." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7007383) SS Sharon S. Development Coordinator > "The layout is intuitive, and the menus are clearly labeled, which makes it easy to find the features you need without feeling overwhelmed." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756) BF Ben F. Director of Development > "I had some issues importing data with not ideal work arounds." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7005773) [View Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) ## User interface 4.53 (1,059) 4.55 (1,415) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CharityTracker 27/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/132388/CharityTracker/#features) DonorPerfect Top features 44/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#features) ### Recognition No recognitions have been awarded to CharityTracker DonorPerfect is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support CharityTracker Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos DonorPerfect Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CharityTracker - By Simon Solutions - Located in United States - Founded in 2006 DonorPerfect - By SofterWare - Located in United States - Founded in 1981 ## Popular Comparisons [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $20/month Price $0 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132388-172048/CharityTracker-vs-Givebutter) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $119/month Price $0/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $20/month Price $0/month 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132388-156860/CharityTracker-vs-Donorbox) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $119/month Price $125/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/2698-131207/DonorPerfect-Fundraising-Software-vs-Bloomerang) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) $20/month Price CA$0 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132388-220131/CharityTracker-vs-Zeffy) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $119/month Price $50/month 4.3 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2698-97513/DonorPerfect-Fundraising-Software-vs-DonorSnap) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.1 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123342-132388/Bonterra-Case-Management-vs-CharityTracker) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $119/month Price $99/month 4.3 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-132388/Bonterra-Guided-Fundraising-vs-CharityTracker) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.54 (106)](https://www.capterra.com/p/154623/Funraise/reviews/) $119/month Price $0/year 4.3 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/2698-154623/DonorPerfect-Fundraising-Software-vs-Funraise) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.38 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) $20/month Price $109/month 4.4 Features 4.0 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132388-144095/CharityTracker-vs-Sumac) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $119/month Price Contact vendor for pricing 4.3 Features 4.1 4.3 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/2698-247647/DonorPerfect-Fundraising-Software-vs-Blackbaud-Raiser-s-Edge-NXT)