# Compare DonorPerfect vs CharityTracker 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CharityTracker and DonorPerfect based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/2698-132388/DonorPerfect-Fundraising-Software-vs-CharityTracker

---

# CharityTracker vs DonorPerfect Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CharityTrackerDonorPerfect2/4 selected

[CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

[## CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

CL

Based on [1,059 reviews](#user-reviews)

Positive

986

Neutral

64

Negative

9

[## DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$119.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.3

Customer Service

4.8

Reviews Sentiment

Based on [1,382 reviews](#user-reviews)

Positive

1,299

Neutral

61

Negative

22

## Summary

* * *

Key features rated by users

Features selected based on 4,319 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Credit Card Processing

NA

For Nonprofits

4.8

Electronic Payments

NA

Accounting

NA

Member Database

4.8

84%Fit

High performer

Feature ratings

Credit Card Processing

4.5

For Nonprofits

4.6

Electronic Payments

4.6

Accounting

4.5

Member Database

4.5

User satisfaction

User satisfaction

4.5

User reviews[1,059](https://www.capterra.com/p/132388/CharityTracker/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.5

User satisfaction

4.5

User reviews[1,382](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Price starts from

$119Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Nonprofits of all sizes who want to eliminate spreadsheets: Human services & social services, social workers, faith-based ministries & churches, schools, government, shelters, food pantries & more.

Best for

Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals.

## User reviews

Pros & cons

CL

Cathy L.

Program Director

> "This insight allows us to see clear connections between the care provided and each client’s progress toward self-reliance. When setting goals, we..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609)

GH

Greg H.

Worship and Outreach Pastor

> "I’m thinking of having generic ROIs printed for the individuals to complete on the spot and adding to CT later. If I fail to enter information on..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777)

SG

Sherri G.

Executive Director

> "We love using Charity Tracker—it streamlines distributions, simplifies case management, and enables us to post needs or surplus items to share..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811911)

AC

Amy C.

Support Services Manager

> "It is very hard to keep files organized as there is no place for open/closed files and we have had to get creative to make it function properly..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429)

KA

Katrinna A.

President

> "The ability to integrate it with our new Equip for Life Program to be able to add new clients with their information on a simple platform that can..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6810031)

MT

Melissa T.

Director of Operations

> "There are some custom fields we have created and I cannot get those fields to pull with details on any reports."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811121)

CL

Cathy L.

Program Director

> "It’s a daily privilege to represent a tool that plays such a vital role in the collective success of our community’s helping programs. Because..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609)

TH

Tynisha H.

program manager

> "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449)

CL

Cathy L.

Program Director

> "What I appreciate most about CharityTracker is how it has helped our county’s agencies move beyond simple resource distribution to achieving..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609)

TH

Tynisha H.

program manager

> "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449)

SK

Shelley K.

Program Administrator

> "The database simplifies reporting, and its expandability opens up exciting possibilities for features we haven’t even begun to use yet."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801371)

AC

Amy C.

Support Services Manager

> "I would not consider Charity Tracker to be a true case management software as there is no was to view only "open" or "closed" files."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429)

KS

Karla S.

Evangelization Assistant

> "This is a very efficient way to be able to serve our church and allow us to serve many, not just the same people all the time."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801423)

JS

Jodi S.

Communications and Program Administration

> "At times, the system can be slow to load, which can interrupt workflow during busy periods."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801421)

SA

Susan A.

Family Case Coordinator

> "I like that we can upload documents as it allows us to keep pretty much paper free."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801388)

LN

Lukis N.

CEO

> "Again, I cannot rate their products or customers service highly enough."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778)

CM

Camille M.

Skills Coach

> "overall, i enjoy the program and think it is very useful especially with the self customizing options, but would suggest for larger companies to..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462)

JF

Jordan F.

Pantry Mananger

> "I think that its very hard for me personally to make changes to specific items."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802428)

CE

Cathy E.

AVP of Community Impact

> "The ease of use for all levels of technology knowledge, customer support is excellent, reporting is superior and the value for the cost is amazing!"

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7099335)

Panashe B.

IT Specialist

> "Charity Tracker may lack advanced reporting features, and its user interface could benefit from some enhancements, making it less user-friendly..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6004180)

ACO

Ana Catalina O.

Community Trainer and Data Specialist

> "I would love to see your product roadmap because I am trying to grow out network of agencies and it is helpful when talking to them and getting..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802391)

WKH

William K H.

Lead Data Entry

> "I find the reports awkward to modify and customize."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801537)

LN

Lukis N.

CEO

> "They go above and beyond to assist your team in delivering exactly what you need without trying to oversell you unnecessary software additions."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778)

CG

Cade G.

Director of Operations

> "Charity Tracker was hard for my volunteers to learn at first."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801481)

LL

Laura L.

Executive Director

> "Also love that we can have as many users on it as we need since we have a lot of volunteers that help with different aspects."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6815619)

GH

Greg H.

Worship and Outreach Pastor

> "The ROI (Release of Information) is unhandy. "

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777)

EO

Emilee O.

Care Manager

> "It's easy to find out what then needs are in our area and it's very easy to post what my patients needs for other entities to help me find..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6808685)

MD

Mapillar D.

Founder/CEO

> "I don't like the the fact that I have to wait until the next day or run a report to be able to see up to date total assistance."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3059930)

CA

Catherine A.

Program Manager

> "It has been helpful and the savings of space and resources from not having to print and store all the files is wonderful."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801398)

KC

Kimberly C.

volunteer

> "Not sure how the company could fix this but it is an issue."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4218172)

MS

Miranda S.

Data Analyst

> "Also, we like the referral process within CharityTracker and are looking forward to seeing the impact made in our community as a result."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6806170)

ED

Eva D.

Benevolence Coordinator

> "Some applications do not apply to us - may not ever use some of those features."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3053404)

PS

Pat S.

Manager, Community Outreach

> "Bulletin feature made mass communication simple. "

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7026523)

VR

Verified Reviewer

Analyst

> "Customer support is not good."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4650149)

CM

Camille M.

Skills Coach

> "I like that we can clearly run reports on exactly what area we are attempting to monitor."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462)

DH

Dwana H.

Secretary

> "Well, a lot of the employees who didn't work in the office and couldn't use a computer very well had a problem with going from a new case to..."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2354791)

JF

Jason F.

Executive Director

> "This is the first case management program we have used for our non-profit and it fits everything we need."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801390)

DA

Duane A.

Secretary

> "There isn't a community posting board."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2781083)

PS

Pat S.

Manager, Community Outreach

> "Reporting functions customizable, very useful."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7026523)

KH

Koya H.

Social Services Manager

> "Customer service sometimes is hard to get a hold of as well."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2793187)

PM

Paula M.

President, Board of Directors

> "The initial introduction to Charity Tracker was accurate, the training was thorough, and the daily use of the database is easy"

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6805018)

VR

Verified Reviewer

Owner

> "It seems a little outdated, and I wish it were more user friendly."

[See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2326436)

[View Reviews](https://www.capterra.com/p/132388/CharityTracker/reviews/)

CD

Christina D.

Director of Mission Advancement

> "The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

CH

Cassidy H.

Bookkeeper

> "I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

MK

Maggie K.

Donor Relations and Development Coordinator

> "My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7035193)

AP

Angie P.

Director of Development

> "Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

RS

Rebekah S.

Executive Director

> "It helps to create mailing lists for e-blasts, as well as physical newsletters for future fundraising campaigns as well."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

KG

Kristin G.

Finance Manager

> "We are unable to create household records/relationships in order to view giving & communications both at the household and individual level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624)

AP

Angie P.

Director of Development

> "Overall, for an organization of our size and staff, we are happy with the integrations and ease of DonorPerfect, both for our internal use and for our Donor Facing Web forms..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

LW

Lynn W.

Finance and Business Office Manager

> "The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation, because one screen..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7000052)

EC

Ellie C.

Advocacy Specialist

> "I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our use of this system..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111581)

RO

Robert O.

Director of Growth and Development

> "When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to correct manually."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840544)

ML

Mikayla L.

Donor Records Coordinator

> "I appreciate DP as a donor management resource and have been very benefitted by its chat support! Whenever I am struggling with navigating the software or running reports, a..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7033004)

CH

Cassidy H.

Bookkeeper

> "When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

GB

Gregg B.

Manager, Fund Development

> "It is a powerful and comprehensive platform allowing for the careful management of data and the appropriate processing of financial transactions."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7101584)

KN

Kenny N.

Chaplain

> "years as an end- user for a Not-for-profit jail and and prison ministry. While the system was used by several locations it was very difficult to get data specific to my local..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034761)

OS

Olivia S.

Development Officer

> "The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882112)

LA

Laurene A.

Director of Development

> "The donor duplicate function needs to be refined, It doesn't always catch the duplicates and we end up with several records for the same donor."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6842787)

JB

Jes B.

Outreach and Engagement Specialist

> "The ease of inputting donor data, the reports that allow you to pull just about any information you need, the ease of receipting donors, and the integration with other software..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6786278)

RB

Ramona B.

Development Database Coordinator

> "The only drawback is that sometimes DP support line is closed due to (I assume) lunchbreaks or something, and that is of course the time I needed to speak to someone."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198)

RK

Robin K.

Advancement Manager

> "DonorPerfect is a user friendly platform that provides our non-profit with all the tools we need to maintain good data, run important reports for our board and others to show..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129)

MM

Moriah M.

Executive Assistant

> "I struggle with finding donors, spouse details, flags, households, etc. and wish they were set up differently."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7054556)

RK

Robin K.

Advancement Manager

> "They are strategic about aligning themselves with 3rd party products (Donor Search, Constant Contact etc) and make sure that those providers integrate seamlessly with the..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129)

AE

Ashley E.

Administrative Coordinator

> "We use one for volunteer tracking, but it's a bit clunky having to transfer data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7020131)

AS

Amy S.

Office Administrator

> "I like the ability to gather all the information for a donor in one easy place, the ability to customize fields that need to be added, the icons for major donors, etc, that it..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6767246)

SS

Stephanie S.

Director of Development

> "The dashboard is customizable which is nice but it's unhelpful in so many ways that I'd rather have one of the better dashboards on the market."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416)

CM

Corrie M.

Development Manager

> "The DonorPerfect support team is everything a new user could dream of having behind them to help maximize the system's amazing range of tools. Whether you shoot a question to..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6765932)

BM

Beth M.

Intake Specialist

> "I have had some difficulties in working with the filters to have only the information I want on the reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098786)

EL

Eric L.

Executive Director

> "The new form builder helps to make donor-friendly donation forms - can't wait until the new forms are available for events, too!"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875251)

EM

Emily M.

Director of Communications

> "The blog for common issues never has the information we need for problems, so we always have to use the customer support."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780)

MD

Marty D.

Tech

> "Donor Perfect tracks all fundraising options with great flexibility. And uses many aspects of the data is the basis for responding so segmentation is easy and Powerful."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6773912)

MS

Maggie S.

Development and Marketing Coordinator

> "We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846072)

MN

Mai N.

Development Manager

> "It is not as sophisticated as other CRMs in terms of it's structure and reporting functionality, but with excellent customer support and taking the time to learn the system, it..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7018118)

JS

Jacqueline S.

Administration Coordinator

> "It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6778392)

CM

Corrie M.

Development Manager

> "Truly, I feel more confident about our capacity to attract, cultivate, and retain donors with this system, especially because of the tremendous real-time support and..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6765932)

KP

Kelly P.

Database manager and Accounts receivable

> "Recently, the chat option for customer service has been a little slower than in the past."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678)

Melissa M.

Development and Marketing Assistant

> "The ability to track donors and manage contacts, gifts, pledge, etc. is exceptional. Whenever something can't be figured out, their customer service is great too."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6871002)

NP

Nancy P.

Assistant Director Mission Advancement

> "Some of the standard reports don't work with our data - we have some complex gift coding due to the nature of our data which makes some reports unusable."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367025)

MW

Mounisa W.

Administrative Assistant

> "I can't wait to see what awaits us when we switch to accepting payments through DonorPerfect and how this will assist us with our next big event."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637)

JR

Jena R.

Annual Giving Manager

> "Pulling reports and setting up filters can feel a bit complex, especially when trying to extract very specific data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6805040)

MS

Marian S.

Treasurer

> "We can accept donations on our website with our donors using a credit card. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7113437)

CD

Christina D.

Director of Mission Advancement

> "The reporting tool, is old and clunky, like a version of a year 2000 MS database."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

FS

Florencia S.

Director

> "Something else that I like is that they update your contacts automatically to checkoff moves, deaths, etc."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7045276)

CH

Cassidy H.

Bookkeeper

> "Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites?"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

MW

Mounisa W.

Administrative Assistant

> "The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637)

MLS

Mary Louise S.

Assistant Controller

> "Unfortunately only at a consolidated gift level by GL not by donor level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7107090)

RB

Ramona B.

Development Database Coordinator

> "Our firm uses it for mostly thank you letters and reports. If I need to contact customer support they are always friendly, patient, and knowledgeable."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198)

SH

Samantha H.

Director of Operations

> "I wanted my dashboard to automatically pull a report of the mot recent 10 donations, and it was a hassle to get it added."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6670031)

LL

Lorin L.

CEO

> "We at our nonprofit knew we had to find a way to facilitate and organize our donors’ contributions as well as set up a way to thank them for their donations, do our accounting..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367440)

VR

Verified Reviewer

Executive Director

> "Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy)."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882219)

CB

Carmenza B.

Fundraising Manger

> "Overall, it's been a helpful tool for managing donations and donor communication. Once you get used to the system, it streamlines many fundraising tasks and saves time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6836334)

TW

Teresa W.

Senior Development Associate

> "Certain processes are tedious and non-intuitive, such as setting up filters for specific reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6878751)

KP

Kelly P.

Database manager and Accounts receivable

> "I was in a position with limited in-person training and was able to teach myself many features through the online web training videos."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678)

BC

Briana C.

Development Associate

> "Sometimes errors pop up when in the middle of gift processing or running reports, which should be worked on."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6830875)

JO

Joshua O.

Executive Assistant

> "DonorPerfect is a powerful, cost-effective donation management platform with robust reporting and integrated gift and pledge payment processing."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6396403)

Marion Z.

Director

> "Searching for a donor record is not always ideal as the system is not as intuitive as one might wish."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875308)

Jeannette C.

Database manager

> "Our first database with DP utilized their installed version, and they supported us throughout the entire setup process. When we migrated to the online version, they were there..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6777427)

AF

Alana F.

Development Mgr

> "Sometimes the reporting functions can be overly complex, or the canned reports not really all that useful. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004004)

RW

Robin W.

Director of Development

> "I have used DonorPerfect for years and it is one of my favorite platforms for leading and managing a fundraising team."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7100512)

LL

Laura L.

Gratitude Director

> "We have to use a separate donation platform because the donor perfect pages aren't pretty or user friendly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053)

RS

Rebekah S.

Executive Director

> "This has also been amazing for me to see who is engaged with us, and who I need to begin to work on better relationships with so that we can support them, and also gain future..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

MB

Marie B.

Administrative Associate

> "Honestly, I can't think of anything major! If I were to be picky, occasionally I'll do a search, and the search engine seems to miss a possible match."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6816460)

LH

Lea H.

Grants And Fundraising

> "With donor perfect, I can search up donors easily, recent gift amount, and compare months from previous years"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624)

VR

Verified Reviewer

Donor Development Director

> "When I contacted our representative for support, he was really not helpful and didn't lead me to the right place to get assistance."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7040710)

GK

Gabriel K.

Development Assistant

> "From email marketing to campaign management, it gives us the tools we need to communicate effectively with supporters and track results."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7011600)

JS

Joe S.

Director of IT

> "It wasn't horrible, but it did cause a little heartburn in the setup process."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034563)

SS

Sharon S.

Development Coordinator

> "The system guides you naturally from one task to the next, reducing the learning curve and helping you build confidence quickly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756)

AJ

Angie J.

Administrative Assistant

> "On a few occasions when I contacted customer support my issue wasn't resolved. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7117261)

LL

Laura L.

Gratitude Director

> "I have enjoyed being able to look up donors and have space to write notes about them as well as being able to label them into different categories."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053)

JG

Jan G.

Data Integrity Manager

> "This takes a considerable amount of time and has any number of places where an error might occur."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846011)

KG

Kristin G.

Finance Manager

> "Overall, my experience with DonorPerfect has been great, and it’s been a reliable tool for our day-to-day fundraising and donor engagement work."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624)

VR

Verified Reviewer

Director of Development

> "The only challenges I have, are in the variety of options in building reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085)

DC

Daisy C.

Volunteer and Donation Coordinator

> "I believe if you want to train your staff members in the realm of fundraising, Donor Perfect does train"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7051679)

VR

Verified Reviewer

Director of Development

> "Mostly that's a user problem, I forget a button or a field or add one I don't need."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085)

SS

Sharon S.

Development Coordinator

> "The layout is intuitive, and the menus are clearly labeled, which makes it easy to find the features you need without feeling overwhelmed."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756)

MB

Misty B.

Administrative Assistant

> "Sometimes I have trouble with creating formulas for my reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6764758)

MH

Michelle H.

Executive Director

> "Donor Perfect provides an all in one CRM that our organization can use from client records to creating forms for events and programs."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6588678)

LH

Lea H.

Grants And Fundraising

> "I don't find it very user friendly, and there's too many tabs to find what I need in a timely manner"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624)

EW

Elizabeth W.

Advancement Director

> "By using DonorPerfect, all of our system platforms are integrated in one place and records all donor interaction within the system."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6408288)

CM

Catherine M.

Volunteer Advisor

> "For a small organization, the long and onerous learning curve was among our biggest challenges."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7007383)

GC

Graham C.

Stewardship Coordinator

> "The system is intuitive and easy to navigate, and the live chat support is responsive and helpful. When more in depth assistance is needed, the one on one support has been..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7105344)

BF

Ben F.

Director of Development

> "I had some issues importing data with not ideal work arounds."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7005773)

[View Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

## User interface

4.53 (1,059)

4.55 (1,382)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CharityTracker

27/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/132388/CharityTracker/#features)

DonorPerfect

Top features

43/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#features)

### Recognition

No recognitions have been awarded to CharityTracker

No recognitions have been awarded to DonorPerfect

### Deployment & support

CharityTracker

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

DonorPerfect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CharityTracker

-   By Simon Solutions
-   Located in United States
-   Founded in 2006

DonorPerfect

-   By SofterWare
-   Located in United States
-   Founded in 1981

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