# Compare DonorPerfect vs Keela 2026 | Capterra > Unsure of what to choose? Check Capterra to compare DonorPerfect and Keela based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela --- # DonorPerfect vs Keela Features and Cost Comparison Last updated July 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DonorPerfectKeela2/4 selected [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) [Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) [## DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $119.00/month Value-for-Money 4.5 Functionality 4.3 Ease of Use 4.3 Customer Service 4.8 Reviews Sentiment Based on [1,451 reviews](#user-reviews) Positive 1,367 Neutral 62 Negative 22 [## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) Starting Price $160.00/month Value-for-Money 4.4 Functionality 4 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [314 reviews](#user-reviews) Positive 286 Neutral 21 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,521 reviews from nonprofit crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Donation Tracking 4.7 Donor Management 4.6 For Nonprofits 4.6 Contact Management 4.4 Fundraising Management 4.4 80%Fit Feature ratings Donation Tracking 4.6 Donor Management 4.4 For Nonprofits 4.5 Contact Management 4.4 Fundraising Management 4.2 User satisfaction User satisfaction 4.5 User reviews[1,451](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.5 Customer support 4.8 User satisfaction 4.3 User reviews[314](https://www.capterra.com/p/154358/Keela/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $119Other, Per Month - Free version - Free trial Price starts from $160Usage Based, Per Month - Free version - Free trial Best for Best for Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals. Best for Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more! ## User reviews Pros & cons LD Lisa D. Development Director > "The difference DonorPerfect has made is remarkable in terms of tracking donors, identifying which relationships need more attention, and understanding each donor's experience..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165424) CH Cassidy H. Bookkeeper > "I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) TH Tamyka H. Workplace and People Operations Manager > "It helps streamline donor tracking, maintain clean records, and produce reports that are useful for identifying trends and supporting engagement efforts." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7144474) KG Kristin G. Finance Manager > "We are unable to create household records/relationships in order to view giving & communications both at the household and individual level." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624) KK Kevin K. Development Director > "Integrated fundraising system: DonorPerfect is the central hub of your nonprofit’s integrated fundraising system, providing a single donor database for sorting, selecting, and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) LW Lynn W. Finance and Business Office Manager > "The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation, because one screen..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7000052) VR Verified Reviewer Development Coordinator > "It provides a centralized place to manage donor information, gift processing, acknowledgments, campaigns, and reporting, which has improved organization and efficiency." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177586) SM Samantha M. Administrative Assistant > "Some parts of DonorPerfect can feel a bit less intuitive, especially when navigating more advanced features or customizing certain settings." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165481) CD Christina D. Director of Mission Advancement > "The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091) CH Cassidy H. Bookkeeper > "When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) KK Kevin K. Development Director > "The platform allows for real-time updates, organization-wide collaboration, and the ability to customize workflows to fit specific needs." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) AP Angie P. Director of Development > "Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322) JH Jeremy H. Development Director > "It offers a solid balance of functionality and flexibility, allowing us to track gifts, manage pledges, and run reports without feeling overly complex or cumbersome." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) LD Lisa D. Development Director > "I am still learning the ins and outs of DonorPerfect's reports, and sometimes pulling the information I need isn't as intuitive as I would hope or takes much longer than I would..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165424) EL Emily L. Chief Development Officer > "sensitive content hidden\] handled migration with so much patience and steadiness, which mattered deeply because donor history and institutional knowledge are incredibly..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7157581) JH Jeremy H. Development Director > "The reporting functionality can be confusing and unintuitive, especially when trying to build more customized or nuanced reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) RS Rebekah S. Executive Director > "It helps to create mailing lists for e-blasts, as well as physical newsletters for future fundraising campaigns as well." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618) AB Arielle B. Developpment and Communications Director > "Constant Contact doesn't have an inclusion/exclusion format for its send groups, which is a pain." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7133056) KK Kevin K. Development Director > "It offers a centralized database for all constituent information, ensuring staff and board members have access to the same up-to-date information." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047) PD Peggy D. Development Director > "There is a lot to learn about the system because it does so many things. When pulling reports it is not always easy to understand what to request to get the data you want and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153625) SS Sarah S. Development Manager > "I also value being able to have multiple users logged in at a time, this creates seamless communication with our team when we are in different stores or locations." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7162130) JA Judy A. Director of Communications > "Every so often an email address does not automatically sync with Constant Contact and no one can fiture out why" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492) CK Chava K. Vice President > "Its greatest strength is donor management, allowing detailed tracking of donor history, relationships, and giving." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7138655) RO Robert O. Director of Growth and Development > "When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to correct manually." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840544) LS Lourdes S. Administrative Assistant > "We have a major fundraising event every year and the Events Manager module provides us with a powerful tool to manage the event." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153244) BM Beth M. Intake Specialist > "I have had some difficulties in working with the filters to have only the information I want on the reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098786) EL Emily L. Chief Development Officer > "DonorPerfect came into our world during a major growth and transition phase for HANWASH, and honestly, it has felt much more like a partner than just a software platform. As we..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7157581) JA Judy A. Director of Communications > "I was trained by a former employee who did not have good donor perfect skills, I have learned more and more about included features that we can use that are very hellpful" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492) EC Ellie C. Advocacy Specialist > "I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our use of this system..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111581) MM Melissa M. Development and Marketing Assistant > "Most of my issues lie with inconsistent data entry and not the platform." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161565) JH Jeremy H. Development Director > "Combined with solid customer support and ongoing improvements, DonorPerfect has proven to be a trustworthy and effective solution that helps us stay focused on building..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540) EM Emily M. Director of Communications > "The blog for common issues never has the information we need for problems, so we always have to use the customer support." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780) GB Gregg B. Manager, Fund Development > "It is a powerful and comprehensive platform allowing for the careful management of data and the appropriate processing of financial transactions." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7101584) KN Kenny N. Chaplain > "years as an end- user for a Not-for-profit jail and and prison ministry. While the system was used by several locations it was very difficult to get data specific to my local..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034761) NC Nancy C. Development Manager > "The platform is intuitive, reliable, and has made it much easier to organize donor information, track contributions, and manage campaigns efficiently." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315) SG Shannon G. Director of Devlopment > "For some events with multiple layers it is not a great user-experience for our donors" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7132926) OS Olivia S. Development Officer > "The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882112) LA Laurene A. Director of Development > "The donor duplicate function needs to be refined, It doesn't always catch the duplicates and we end up with several records for the same donor." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6842787) LD Lori D. Communications and Donor Relations Manager > "Additionally, our credit card processing system is integrated with DonorPerfect, helping to streamline card processing." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7169254) CD Christina D. Director of Mission Advancement > "The reporting tool, is old and clunky, like a version of a year 2000 MS database." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091) EL Eric L. Executive Director > "The new form builder helps to make donor-friendly donation forms - can't wait until the new forms are available for events, too!" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875251) CH Cassidy H. Bookkeeper > "Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites?" [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873) MK Maggie K. Donor Relations and Development Coordinator > "My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7035193) MM Moriah M. Executive Assistant > "I struggle with finding donors, spouse details, flags, households, etc. and wish they were set up differently." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7054556) AH Abby H. Donor Relations Specialist > "Overall, I would say minus some things here and there that have been "glitchy" or not helpful (i.e. reporting, deposit sections that I use on a weekly basis) this platform gives..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161602) MLS Mary Louise S. Assistant Controller > "Unfortunately only at a consolidated gift level by GL not by donor level." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7107090) MN Mai N. Development Manager > "It is not as sophisticated as other CRMs in terms of it's structure and reporting functionality, but with excellent customer support and taking the time to learn the system, it..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7018118) SH Samantha H. Director of Operations > "I wanted my dashboard to automatically pull a report of the mot recent 10 donations, and it was a hassle to get it added." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6670031) DF Debbie F. Financial Secretary > "My favorite feature for quick entry of donations is the 3-letter search of multiple words. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153373) VR Verified Reviewer Executive Director > "Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy)." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882219) SE Sara E. Walk and Chapter Manager > "It keeps everything organized in one place—donations, contact history, and reporting—so I always have a clear picture of our fundraising progress." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7172772) AE Ashley E. Administrative Coordinator > "We use one for volunteer tracking, but it's a bit clunky having to transfer data." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7020131) KM Kay M. Executive Director > "I also love the user friendliness and the knowledge center to help me take full advantage of all the system can do to help make our fundraising efforts more seamless." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7126591) TW Teresa W. Senior Development Associate > "Certain processes are tedious and non-intuitive, such as setting up filters for specific reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6878751) AP Angie P. Director of Development > "Overall, for an organization of our size and staff, we are happy with the integrations and ease of DonorPerfect, both for our internal use and for our Donor Facing Web forms and..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322) SS Stephanie S. Director of Development > "The dashboard is customizable which is nice but it's unhelpful in so many ways that I'd rather have one of the better dashboards on the market." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416) AH Abby H. Donor Relations Specialist > "I have found it most helpful to use donor perfect to organize and schedule donor contacts whether email or mailing them a hand written note." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161602) Susan S. Administrator > "Finally, the icon labels for a donor are not helpful." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177701) MW Mounisa W. Administrative Assistant > "I can't wait to see what awaits us when we switch to accepting payments through DonorPerfect and how this will assist us with our next big event." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637) Marion Z. Director > "Searching for a donor record is not always ideal as the system is not as intuitive as one might wish." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875308) Lauren K. Sr. Specialist, Workforce Development and Foundation Programs > "There is a clear application of all the concepts I am using, with an easy to understand interface, reporting structures, and bulk data management options." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177758) AF Alana F. Development Mgr > "Sometimes the reporting functions can be overly complex, or the canned reports not really all that useful. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004004) NC Nancy C. Development Manager > "Overall, DonorPerfect has helped streamline our fundraising operations, improve donor engagement, and save valuable administrative time." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315) LL Laura L. Gratitude Director > "We have to use a separate donation platform because the donor perfect pages aren't pretty or user friendly." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053) ML Mikayla L. Donor Records Coordinator > "I appreciate DP as a donor management resource and have been very benefitted by its chat support! Whenever I am struggling with navigating the software or running reports, a..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7033004) PD Peggy D. Development Director > "I find the reporting can sometimes feel clunky." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153625) MS Marian S. Treasurer > "We can accept donations on our website with our donors using a credit card. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7113437) MS Maggie S. Development and Marketing Coordinator > "We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846072) Lauren K. Sr. Specialist, Workforce Development and Foundation Programs > "I have been working with the software for about a year, and it has both helped me learn my role and the industry at the same time as providing practical application of best..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177758) JS Jacqueline S. Administration Coordinator > "It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6778392) NC Nancy C. Development Manager > "What I liked most about DonorPerfect was how much it simplified and streamlined our fundraising and donor management processes." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315) KP Kelly P. Database manager and Accounts receivable > "Recently, the chat option for customer service has been a little slower than in the past." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678) MW Mounisa W. Administrative Assistant > "The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637) AO Amy O. Development Associate > "I don't find the system particularly user friendly. But I also don't have experience with another CRM database for comparison." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7121616) RB Ramona B. Development Database Coordinator > "I do the thank yous, reports and some development letters for our organization. When I have a question or need help with a report Donor Perfect customer support is very..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7166252) AJ Angie J. Administrative Assistant > "On a few occasions when I contacted customer support my issue wasn't resolved. " [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7117261) JB Jes B. Outreach and Engagement Specialist > "The ease of inputting donor data, the reports that allow you to pull just about any information you need, the ease of receipting donors, and the integration with other software..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6786278) JR Jena R. Annual Giving Manager > "Pulling reports and setting up filters can feel a bit complex, especially when trying to extract very specific data." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6805040) RK Robin K. Advancement Manager > "DonorPerfect is a user friendly platform that provides our non-profit with all the tools we need to maintain good data, run important reports for our board and others to show..." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129) VR Verified Reviewer Director of Development > "The only challenges I have, are in the variety of options in building reports." [See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085) [View Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) BG Brian G. CFO > "We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) CW Cody W. Marketing and Donor Relations Coordinator > "After spending thousands of dollars, including additional import fees, and investing over two months into the migration process,..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) BG Brian G. CFO > "Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) VR Verified Reviewer Project Manager > "Some parts of the platform can feel limited or clunky, especially when customizing reports or email templates." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143) NN Nancy N. Vice President of Program and Administration > "Some of my favorite features are how it tracks communication with each donor and the easy way to take donations over the phone." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165) CM Christine M. Accountant > "For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153282) CW Cody W. Marketing and Donor Relations Coordinator > "Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) WP Wendi P. Executive Director and Co-founder > "It has taken time for my staff to learn the ropes on this, and she is still struggling to make time for managing it to it's..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712) KW Kathryn W. Office Administrator and Support > "I really like the automation function, the ability to customize pretty much everything, and the way the data is logged and..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) JR Jacquie R. CEO > "Cost of automation options limiting, given we do not have additional funds to support this at the moment." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589) RM Rushna M. Donor Care Lead > "It has helped simplify many aspects of donor management and fundraising by centralizing key tools in one platform." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) CW Cody W. Marketing and Donor Relations Coordinator > "Unfortunately, the staff support and migration experience became the weakest part of the process." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) VR Verified Reviewer Project Manager > "It’s built specifically for nonprofits, so a lot of the features actually make sense for fundraising and donor management instead..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143) CW Cody W. Marketing and Donor Relations Coordinator > "What made the situation even worse was the lack of communication and accountability when these issues were raised." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) BG Brian G. CFO > "We like that there is some AI integrated with the software to help us identify areas where we can improve." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) MA Margaret A. Fund Development Co-ordinator > "Not all features are intuitive and updates to the system are not carefully communicated." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890) SB Sharon B. Data Base Administrator > "I also appreciate being able to issue real time tax receipts with each qualifying donation." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) KW Kathryn W. Office Administrator and Support > "Sometimes it just doesn't work properly and I have to get creative with how to filter." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) RM Rushna M. Donor Care Lead > "For a nonprofit like ours, looking for an all-in-one fundraising and donor management solution, Keela has been a reliable and..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) CW Cody W. Marketing and Donor Relations Coordinator > "Unfortunately, this process left us with very little confidence in the platform moving forward." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) SB Sharon B. Data Base Administrator > "Keela is user-friendly, even at the novice level and the resource videos have helped me on my journey as our organization's..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) TT Trevor T. Marketing > "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327) JR Jacquie R. CEO > "The integrations with our other programs are also extremely helpful and have made our workflows much smoother." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589) JB Julianne B. Office Administrator > "Their support staff takes a long time to resolve tickets." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153475) BH Blakeley H. Development Director > "I love the forms section and communications to keep everything in one database." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157019) PB Peter B. Marketing Manager > "No flexibility in email template customization -- can't export external templates" [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575) MP Mallory P. Financial Manager > "My experience using Keela for our donor management at our Non-Profit has been great and I think I’ve finally found one I plan to..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) RR Ronnie R. Marketing Communications Specialist > "Not being able to add stock/ quantities to revenue forms." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615) MP Mallory P. Financial Manager > "The reports that are available have been useful for making decisions and planning future donor campaigns." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) TD Tina D. Marketing & Funding Specialist > "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750) KS Katrina S. Communication Manager > "It's easy to create reports, send mass communications, develop forms, and track grants." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157811) Adrian H. CEO > "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650) SB Sharon B. Data Base Administrator > "Keela is very intuitive and seamless in their processes, and their knowledge I've learned in one area has been a building block..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) BB Brynn B. Fundraising Coordinator > "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587) WP Wendi P. Executive Director and Co-founder > "I like that multiple staff can have different access for different purposes." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712) MV Michael V. Fundraising Coordinator > "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551) EP Elsa P. General manager > "We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590) HB Hal B. Development Manager > "For example, we had some payment security issues before Keela implemented Captcha features." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756) KW Kathryn W. Office Administrator and Support > "she has been so helpful and has gone above and beyond to help us with any questions we have as we are navigation new parts of the..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) CM Cathy M. Secretary > "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045) MP Mallory P. Financial Manager > "It is made running email campaigns, simple, and easy to choose specific people to contact under specific circumstances." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) AB Amber B. Executive Director > "The only issue we have had is with the Peer to Peer Fundraising function." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833) JV Josh V. Executive Director > "The reporting and analysis tools are what convinced me to switch over." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153960) AI Andrew I. Program and Financial Officer > "Some of the features don't work well in Firefox which is surprising." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317) NN Nancy N. Vice President of Program and Administration > "Keela has been a great tool for managing communication with our donors." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165) KN Kayla N. Administrative Assistant > "Additionally, I have personally had issues with importing taking up to 6 hours with Keela." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778) BG Brian G. CFO > "Keela has a very user friendly interface and a robust set of donor management tools." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) MC Michelle C. Owner/Creative Director > "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374) RM Rushna M. Donor Care Lead > "The system continues to evolve, and it’s clear they value customer feedback and long-term improvement." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) VR Verified Reviewer Director of Development and Communications > "The access form a mobile app/iPhone is not super easy." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965) KE Kyle E. Co-ED > "Good donor management tool with great analytics about donors." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157248) AF Annastasia F. Managing Director > "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220) MA Margaret A. Fund Development Co-ordinator > "A CRM is essential to building better donor relations." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890) TY Tara Y. Office and Event Manager > "It is a big expense for us!" [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680) SS Sean S. IT and Grant Management > "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321) RC Ron C. CEO > "Keela would not return the money to us, so we contacted the CC company and disputed the charged. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542) RM Rushna M. Donor Care Lead > "Their integration with Raisely is the best thing they launched in the recent past." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) ND Nicole D. Co-Founder > "The user interface can sometimes be challenging." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884) EP Elsa P. General manager > "Keela is a great CRM option for mid-sized non-profits." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590) NW Niki W. accountant > "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685) JR James R. Executive Director > "The donation forms are pretty easy to set up and for donors to use." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154678) Mackenzie D. Watershed Education Lead > "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874) NL Natalie L. Executive Director > "Email campaigns are far more friendly to design with than our last product." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154825) DL Douglas L. President > "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second -..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119) KH Karl H. Executive Director > "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878) RD Rafael D. Marketing & Fundraising Manager > "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555) JG Jared G. Communication Coordinator > "We can do just about everything we need to across of non-profit needs." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154697) MH Michelle H. Bookkeeper/Fundraising Coordinator > "Also, the fact that it can only integrate with Eventbrite doesn't help us." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577) DS Doug S. Executive Director > "Overall our experence has been great. When we needed help, Keela customer support was there every time." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153271) MJ Martine J. Founder, Executive Director > "The e-blasts templates are lacking in design and appeal." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946) MG Mayra G. Director of Education and Donor Stewardship > "My overall experience has been an easy integration in learning the system. How everything works and flows." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160880) SB Susanna B. Stewardship Coordinator > "The spreadsheets for doing this are a bit confusing." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509) RM Rushna M. Donor Care Lead > "The team is responsive, genuinely listens to feedback and consistently works toward improving the platform." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) DL Douglas L. President > "The reporting module seemed sooooo basic." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119) TT Trevor T. Marketing > "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327) MB Maria B. Operations Manager > "not very easy to customize my options..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195) KW Kathryn W. Office Administrator and Support > "We are still getting used to parts of the system and are learning new things every day." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) DB Dan B. Asst. Property Director > "It is not very friendly to use with my phone. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557) [View Reviews](https://www.capterra.com/p/154358/Keela/reviews/) ## User interface 4.55 (1,451) 4.32 (314) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features DonorPerfect Top features 49/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#features) Keela 43/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/154358/Keela/#features) ### Recognition DonorPerfect is recognized as a top-rated tool in 2 Capterra Shortlist reports Keela is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support DonorPerfect Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Keela Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DonorPerfect - By SofterWare - Located in United States - Founded in 1981 Keela - By Aplos - Located in United States - Founded in 2009 ## Popular Comparisons [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $119/month Price $0/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $160/month Price $0 4.0 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/154358-172048/Keela-vs-Givebutter) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $119/month Price $125/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/2698-131207/DonorPerfect-Fundraising-Software-vs-Bloomerang) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $160/month Price $99/month 4.0 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-154358/NeonCRM-vs-Keela) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $119/month Price $50/month 4.3 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2698-97513/DonorPerfect-Fundraising-Software-vs-DonorSnap) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $160/month Price $125/month 4.0 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $119/month Price $99/month 4.3 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $160/month Price Contact vendor for pricing 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-154358/Bonterra-Guided-Fundraising-vs-Keela) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (118)](https://www.capterra.com/p/154623/Funraise/reviews/) $119/month Price $0/year 4.3 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2698-154623/DonorPerfect-Fundraising-Software-vs-Funraise) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $160/month Price $50/month 4.0 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela) [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $119/month Price Contact vendor for pricing 4.3 Features 4.1 4.3 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/2698-247647/DonorPerfect-Fundraising-Software-vs-Blackbaud-Raiser-s-Edge-NXT) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/) $160/month Price $167/month 4.0 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/154358-203848/Keela-vs-MonkeyPod)