# Compare DonorPerfect vs Eleo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DonorPerfect and Eleo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/2698-157005/DonorPerfect-Fundraising-Software-vs-Eleo

---

# DonorPerfect vs Eleo Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DonorPerfectEleo2/4 selected

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.9 (171)](https://www.capterra.com/p/157005/Eleo/reviews/)

[## DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$119.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.3

Customer Service

4.8

Reviews Sentiment

Based on [1,382 reviews](#user-reviews)

Positive

1,299

Neutral

61

Negative

22

[## Eleo](https://www.capterra.com/p/157005/Eleo/)[4.9 (171)](https://www.capterra.com/p/157005/Eleo/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

ML

Based on [171 reviews](#user-reviews)

Positive

169

Neutral

2

Negative

0

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,609 reviews from donation management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

Feature ratings

Donation Tracking

4.7

Online Giving

4.4

Credit Card Processing

4.5

For Nonprofits

4.6

Payment Processing

4.4

84%Fit

Not enough reviews

Feature ratings

Donation Tracking

5.0

Online Giving

4.9

Credit Card Processing

5.0

For Nonprofits

4.8

Payment Processing

4.5

User satisfaction

User satisfaction

4.5

User reviews[1,382](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.5

Customer support

4.8

User satisfaction

4.9

User reviews[171](https://www.capterra.com/p/157005/Eleo/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

$119Other, Per Month

-   Free version
-   Free trial

Price starts from

$39Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals.

Best for

Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Award-winning live support and data migration included. Starts at $39 a month.

## User reviews

Pros & cons

CD

Christina D.

Director of Mission Advancement

> "The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

CH

Cassidy H.

Bookkeeper

> "I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

MK

Maggie K.

Donor Relations and Development Coordinator

> "My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7035193)

AP

Angie P.

Director of Development

> "Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

RS

Rebekah S.

Executive Director

> "It helps to create mailing lists for e-blasts, as well as physical newsletters for future fundraising campaigns as well."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

KG

Kristin G.

Finance Manager

> "We are unable to create household records/relationships in order to view giving & communications both at the household and individual level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624)

AP

Angie P.

Director of Development

> "Overall, for an organization of our size and staff, we are happy with the integrations and ease of DonorPerfect, both for our internal use and for our Donor Facing Web forms..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

LW

Lynn W.

Finance and Business Office Manager

> "The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation, because one screen..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7000052)

EC

Ellie C.

Advocacy Specialist

> "I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our use of this system..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111581)

RO

Robert O.

Director of Growth and Development

> "When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to correct manually."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840544)

ML

Mikayla L.

Donor Records Coordinator

> "I appreciate DP as a donor management resource and have been very benefitted by its chat support! Whenever I am struggling with navigating the software or running reports, a..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7033004)

CH

Cassidy H.

Bookkeeper

> "When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

GB

Gregg B.

Manager, Fund Development

> "It is a powerful and comprehensive platform allowing for the careful management of data and the appropriate processing of financial transactions."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7101584)

KN

Kenny N.

Chaplain

> "years as an end- user for a Not-for-profit jail and and prison ministry. While the system was used by several locations it was very difficult to get data specific to my local..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034761)

OS

Olivia S.

Development Officer

> "The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882112)

LA

Laurene A.

Director of Development

> "The donor duplicate function needs to be refined, It doesn't always catch the duplicates and we end up with several records for the same donor."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6842787)

JB

Jes B.

Outreach and Engagement Specialist

> "The ease of inputting donor data, the reports that allow you to pull just about any information you need, the ease of receipting donors, and the integration with other software..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6786278)

RB

Ramona B.

Development Database Coordinator

> "The only drawback is that sometimes DP support line is closed due to (I assume) lunchbreaks or something, and that is of course the time I needed to speak to someone."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198)

RK

Robin K.

Advancement Manager

> "DonorPerfect is a user friendly platform that provides our non-profit with all the tools we need to maintain good data, run important reports for our board and others to show..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129)

MM

Moriah M.

Executive Assistant

> "I struggle with finding donors, spouse details, flags, households, etc. and wish they were set up differently."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7054556)

RK

Robin K.

Advancement Manager

> "They are strategic about aligning themselves with 3rd party products (Donor Search, Constant Contact etc) and make sure that those providers integrate seamlessly with the..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129)

AE

Ashley E.

Administrative Coordinator

> "We use one for volunteer tracking, but it's a bit clunky having to transfer data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7020131)

AS

Amy S.

Office Administrator

> "I like the ability to gather all the information for a donor in one easy place, the ability to customize fields that need to be added, the icons for major donors, etc, that it..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6767246)

SS

Stephanie S.

Director of Development

> "The dashboard is customizable which is nice but it's unhelpful in so many ways that I'd rather have one of the better dashboards on the market."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416)

CM

Corrie M.

Development Manager

> "The DonorPerfect support team is everything a new user could dream of having behind them to help maximize the system's amazing range of tools. Whether you shoot a question to..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6765932)

BM

Beth M.

Intake Specialist

> "I have had some difficulties in working with the filters to have only the information I want on the reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098786)

EL

Eric L.

Executive Director

> "The new form builder helps to make donor-friendly donation forms - can't wait until the new forms are available for events, too!"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875251)

EM

Emily M.

Director of Communications

> "The blog for common issues never has the information we need for problems, so we always have to use the customer support."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780)

MD

Marty D.

Tech

> "Donor Perfect tracks all fundraising options with great flexibility. And uses many aspects of the data is the basis for responding so segmentation is easy and Powerful."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6773912)

MS

Maggie S.

Development and Marketing Coordinator

> "We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846072)

MN

Mai N.

Development Manager

> "It is not as sophisticated as other CRMs in terms of it's structure and reporting functionality, but with excellent customer support and taking the time to learn the system, it..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7018118)

JS

Jacqueline S.

Administration Coordinator

> "It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6778392)

CM

Corrie M.

Development Manager

> "Truly, I feel more confident about our capacity to attract, cultivate, and retain donors with this system, especially because of the tremendous real-time support and..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6765932)

KP

Kelly P.

Database manager and Accounts receivable

> "Recently, the chat option for customer service has been a little slower than in the past."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678)

Melissa M.

Development and Marketing Assistant

> "The ability to track donors and manage contacts, gifts, pledge, etc. is exceptional. Whenever something can't be figured out, their customer service is great too."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6871002)

NP

Nancy P.

Assistant Director Mission Advancement

> "Some of the standard reports don't work with our data - we have some complex gift coding due to the nature of our data which makes some reports unusable."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367025)

MW

Mounisa W.

Administrative Assistant

> "I can't wait to see what awaits us when we switch to accepting payments through DonorPerfect and how this will assist us with our next big event."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637)

JR

Jena R.

Annual Giving Manager

> "Pulling reports and setting up filters can feel a bit complex, especially when trying to extract very specific data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6805040)

MS

Marian S.

Treasurer

> "We can accept donations on our website with our donors using a credit card. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7113437)

CD

Christina D.

Director of Mission Advancement

> "The reporting tool, is old and clunky, like a version of a year 2000 MS database."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

FS

Florencia S.

Director

> "Something else that I like is that they update your contacts automatically to checkoff moves, deaths, etc."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7045276)

CH

Cassidy H.

Bookkeeper

> "Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites?"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

MW

Mounisa W.

Administrative Assistant

> "The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111637)

MLS

Mary Louise S.

Assistant Controller

> "Unfortunately only at a consolidated gift level by GL not by donor level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7107090)

RB

Ramona B.

Development Database Coordinator

> "Our firm uses it for mostly thank you letters and reports. If I need to contact customer support they are always friendly, patient, and knowledgeable."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7055198)

SH

Samantha H.

Director of Operations

> "I wanted my dashboard to automatically pull a report of the mot recent 10 donations, and it was a hassle to get it added."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6670031)

LL

Lorin L.

CEO

> "We at our nonprofit knew we had to find a way to facilitate and organize our donors’ contributions as well as set up a way to thank them for their donations, do our accounting..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6367440)

VR

Verified Reviewer

Executive Director

> "Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy)."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882219)

CB

Carmenza B.

Fundraising Manger

> "Overall, it's been a helpful tool for managing donations and donor communication. Once you get used to the system, it streamlines many fundraising tasks and saves time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6836334)

TW

Teresa W.

Senior Development Associate

> "Certain processes are tedious and non-intuitive, such as setting up filters for specific reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6878751)

KP

Kelly P.

Database manager and Accounts receivable

> "I was in a position with limited in-person training and was able to teach myself many features through the online web training videos."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678)

BC

Briana C.

Development Associate

> "Sometimes errors pop up when in the middle of gift processing or running reports, which should be worked on."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6830875)

JO

Joshua O.

Executive Assistant

> "DonorPerfect is a powerful, cost-effective donation management platform with robust reporting and integrated gift and pledge payment processing."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6396403)

Marion Z.

Director

> "Searching for a donor record is not always ideal as the system is not as intuitive as one might wish."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6875308)

Jeannette C.

Database manager

> "Our first database with DP utilized their installed version, and they supported us throughout the entire setup process. When we migrated to the online version, they were there..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6777427)

AF

Alana F.

Development Mgr

> "Sometimes the reporting functions can be overly complex, or the canned reports not really all that useful. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004004)

RW

Robin W.

Director of Development

> "I have used DonorPerfect for years and it is one of my favorite platforms for leading and managing a fundraising team."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7100512)

LL

Laura L.

Gratitude Director

> "We have to use a separate donation platform because the donor perfect pages aren't pretty or user friendly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053)

RS

Rebekah S.

Executive Director

> "This has also been amazing for me to see who is engaged with us, and who I need to begin to work on better relationships with so that we can support them, and also gain future..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

MB

Marie B.

Administrative Associate

> "Honestly, I can't think of anything major! If I were to be picky, occasionally I'll do a search, and the search engine seems to miss a possible match."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6816460)

LH

Lea H.

Grants And Fundraising

> "With donor perfect, I can search up donors easily, recent gift amount, and compare months from previous years"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624)

VR

Verified Reviewer

Donor Development Director

> "When I contacted our representative for support, he was really not helpful and didn't lead me to the right place to get assistance."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7040710)

GK

Gabriel K.

Development Assistant

> "From email marketing to campaign management, it gives us the tools we need to communicate effectively with supporters and track results."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7011600)

JS

Joe S.

Director of IT

> "It wasn't horrible, but it did cause a little heartburn in the setup process."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034563)

SS

Sharon S.

Development Coordinator

> "The system guides you naturally from one task to the next, reducing the learning curve and helping you build confidence quickly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756)

AJ

Angie J.

Administrative Assistant

> "On a few occasions when I contacted customer support my issue wasn't resolved. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7117261)

LL

Laura L.

Gratitude Director

> "I have enjoyed being able to look up donors and have space to write notes about them as well as being able to label them into different categories."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053)

JG

Jan G.

Data Integrity Manager

> "This takes a considerable amount of time and has any number of places where an error might occur."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846011)

KG

Kristin G.

Finance Manager

> "Overall, my experience with DonorPerfect has been great, and it’s been a reliable tool for our day-to-day fundraising and donor engagement work."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624)

VR

Verified Reviewer

Director of Development

> "The only challenges I have, are in the variety of options in building reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085)

DC

Daisy C.

Volunteer and Donation Coordinator

> "I believe if you want to train your staff members in the realm of fundraising, Donor Perfect does train"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7051679)

VR

Verified Reviewer

Director of Development

> "Mostly that's a user problem, I forget a button or a field or add one I don't need."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7004085)

SS

Sharon S.

Development Coordinator

> "The layout is intuitive, and the menus are clearly labeled, which makes it easy to find the features you need without feeling overwhelmed."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756)

MB

Misty B.

Administrative Assistant

> "Sometimes I have trouble with creating formulas for my reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6764758)

MH

Michelle H.

Executive Director

> "Donor Perfect provides an all in one CRM that our organization can use from client records to creating forms for events and programs."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6588678)

LH

Lea H.

Grants And Fundraising

> "I don't find it very user friendly, and there's too many tabs to find what I need in a timely manner"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624)

EW

Elizabeth W.

Advancement Director

> "By using DonorPerfect, all of our system platforms are integrated in one place and records all donor interaction within the system."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6408288)

CM

Catherine M.

Volunteer Advisor

> "For a small organization, the long and onerous learning curve was among our biggest challenges."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7007383)

GC

Graham C.

Stewardship Coordinator

> "The system is intuitive and easy to navigate, and the live chat support is responsive and helpful. When more in depth assistance is needed, the one on one support has been..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7105344)

BF

Ben F.

Director of Development

> "I had some issues importing data with not ideal work arounds."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7005773)

[View Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

ML

Melissa L.

Membership and Outreach Coordinator

> "I use other tools in conjunction like excel, and InDesign which is really easy to do by downloading csv's from Eleo."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

ML

Melissa L.

Membership and Outreach Coordinator

> "In the past I have had issues with forms not functioning during high traffic times like of #GivingTuesday and have chosen to use another..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

ML

Melissa L.

Membership and Outreach Coordinator

> "Eleo is hands down the best priced CRM and offers most of what the other CRMs offer at a quarter of the price."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

WS

Wayne S.

Foundation Development Leader

> "The system doesn't support our letterhead template. While I can write the letter, I need to adjust my process to create the final product."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6769919)

JH

June H.

Development and Grants Manager

> "Customer Service, Value for Money, Reporting, Easy of Use, Safe and Secure, and Organizes all Donor Information"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020960)

CT

Christine T.

Volunteer role as Board President

> "The largest issue is that it is severely slow - like dial up in 1999 processing speed."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6492087)

JW

Jason W.

Program Director

> "As someone who is new to donor management software, I have relied heavily on Eleo's internal support team (and the multitude of learning..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6285390)

SP

Suzanne P.

Business Manager

> "When manually entering new donations, it's a little cumbersome to have to search for the donor, open the donor record, then click on..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4950893)

Dr. Margaret Q.

Founder

> "Customer service is great, and live individuals answer the phone right away and resolve your issues."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7021814)

CT

Christine T.

Volunteer role as Board President

> "I have tried it on different computers and my phone and it is extremely slow on all three."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6492087)

KG

Kathy G.

Director of Operations

> "Customer service is amazing, the support in their online library is extensive, and ELEO does everything we need it to do at a price we..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6419376)

JW

Joan W.

Executive Director

> "Web forms do not allow embedded company logo or signature, these must be added with each thank you letter. "

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5008496)

ML

Melissa L.

Membership and Outreach Coordinator

> "I have always been very satisfied with the customer service, finding them both helpful, pleasant, and prompt."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

JW

Jason W.

Program Director

> "I have yet to encounter an issue I would label as a "con.""

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6285390)

ML

Melissa L.

Membership and Outreach Coordinator

> "The above and beyond customer service is extremely helpful and prompt."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

PK

Philip K.

Executive Director

> "Does not have a video feature for donor contact"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4777831)

LH

Libby H.

Board member and volunteer

> "Really helped our small non-profit “step up” from excel reports to a database environment."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6569757)

JW

Joan W.

Executive Director

> "The membership module has limited functionality."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5008496)

MB

Melisa B.

Operations Manager

> "Uploading documents is a breeze, love all the breakdowns of donations through the years!"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6827593)

MH

Maria H.

Donor Data coordinator

> "im not able to select certain features that I really need for special reports."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3539604)

GS

Georgia S.

Office Administrator

> "The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know the answer,..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6608358)

Wayne J.

Board member

> "Sometimes an exact match search doesn’t work, so you have to do a broader search and select the correct record to update."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3165270)

CR

Carla R.

Community Engagement Volunteer

> "We use Eleo's easy to create web forms for donating, contacting us, volunteer interest, and to subscribe to our newsletter. "

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4843347)

LJ

Lea J.

Executive Director

> "Our team has felt overwhelmed at times with all of the options that we don't understand."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3819933)

WS

Wayne S.

Foundation Development Leader

> "The Eleo team is always responsive and offers outstanding support whenever I need it."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6769919)

JS

Joan S.

Media specialist

> "The only problem with it is keeping up with, say, PayPal's upgrades changing menu locations."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2957532)

CR

Carla R.

Community Engagement Volunteer

> "We also find it very easy to generate reports on donors and gifts, which we use heavily for grant applications, budget planning, and..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4843347)

PH

Patricia H.

VP for Operations

> "It did not work so well when I tried to print the letter out on our letterhead."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3338007)

MK

Michael K.

CEO

> "Eleo has so much more to offer as we grow and expand the mission and we have only scratched the surface with over 10k donors in our..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5058749)

BH

Brooke H.

Executive Director

> "The software isn't as visually appealing as major donor management solutions and can occasionally be clunky, but nothing major."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2576978)

RL

Ronald L.

Accountant and Tax Preparer

> "Management was great to work with and the software was very friendly. Once you entered your contact, it was left up to you what you..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6294273)

JB

Jamie B.

Interim Executive Director

> "For example, embedded forms don't seem to work well with WIX."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2178155)

CR

Carla R.

Community Engagement Volunteer

> "Recently, we used Eleo's event module to plan and organize our annual fundraising gala, and it was the most successful ever!"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4843347)

KN

Kimberly N.

Administrator

> "I wish we would have switched long ago!"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3290979)

LM

Lana M.

Administrator

> "Reliable, available and easy to connect with - it is a huge help to know that my questions will always be answered with speed and..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6403105)

WB

Wendy B.

Administrative Coordinator

> "There has been only one instance where I found it difficult to organize a list."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2345109)

SP

Suzanne P.

Business Manager

> "It's very easy to use for all the basic features. As I got more familiar with it, I started using the advanced features such as adding..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4950893)

TH

Tom H.

Database Manager

> "I don't thing it's going to hurt productivity at all."

[See full review](https://www.capterra.com/p/157005/Eleo/#SoftwareAdvice___2297132)

[View Reviews](https://www.capterra.com/p/157005/Eleo/reviews/)

## User interface

4.55 (1,382)

4.87 (171)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

DonorPerfect

Top features

42/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting/Analytics
-   Summary Reports
-   Third-Party Integrations
-   Volunteer Management

[See all features](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#features)

Eleo

30/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting/Analytics
-   Summary Reports
-   Third-Party Integrations
-   Volunteer Management

[See all features](https://www.capterra.com/p/157005/Eleo/#features)

### Recognition

No recognitions have been awarded to DonorPerfect

No recognitions have been awarded to Eleo

### Deployment & support

DonorPerfect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Eleo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DonorPerfect

-   By SofterWare
-   Located in United States
-   Founded in 1981

Eleo

-   By Community Software Solutions
-   Located in United States
-   Founded in 1991

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[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (171)](https://www.capterra.com/p/157005/Eleo/reviews/)

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[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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Contact vendor for pricing

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