---
title: "Compare DonorPerfect vs DonorSnap 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare DonorPerfect and DonorSnap based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/2698-97513/DonorPerfect-Fundraising-Software-vs-DonorSnap"
page_type: "comparison"
language: "en"
---

# DonorPerfect vs DonorSnap Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DonorPerfectDonorSnap2/4 selected

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

[## DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$119.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.3

Customer Service

4.8

Reviews Sentiment

Based on [1,481 reviews](#user-reviews)

Positive

1,395

Neutral

63

Negative

23

[## DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.8

Functionality

4.3

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

BJ

HP

Based on [414 reviews](#user-reviews)

Positive

389

Neutral

19

Negative

6

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,960 reviews from donation management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

90%Fit

Feature ratings

Donation Tracking

4.7

Online Giving

4.4

Credit Card Processing

4.5

For Nonprofits

4.6

Donor Management

4.6

85%Fit

Not enough reviews

Feature ratings

Donation Tracking

4.9

Online Giving

4.6

Credit Card Processing

5.0

For Nonprofits

4.8

Donor Management

4.8

User satisfaction

User satisfaction

4.5

User reviews[1,481](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.5

Customer support

4.8

User satisfaction

4.6

User reviews[414](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$119Other, Per Month

-   Free version
-   Free trial

Price starts from

$50Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals.

Best for

DonorSnap is great for nonprofits who want an easy-to-use system at an affordable price point. DonorSnap is ready to use out of the box but can be easily customized for nonprofits with unique needs.

## User reviews

Pros & cons

LD

Lisa D.

Development Director

> "The difference DonorPerfect has made is remarkable in terms of tracking donors, identifying which relationships need more attention, and understanding each..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165424)

CH

Cassidy H.

Bookkeeper

> "I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

TH

Tamyka H.

Workplace and People Operations Manager

> "It helps streamline donor tracking, maintain clean records, and produce reports that are useful for identifying trends and supporting engagement efforts."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7144474)

SM

Samantha M.

Administrative Assistant

> "Some parts of DonorPerfect can feel a bit less intuitive, especially when navigating more advanced features or customizing certain settings."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165481)

KK

Kevin K.

Development Director

> "Integrated fundraising system: DonorPerfect is the central hub of your nonprofit’s integrated fundraising system, providing a single donor database for..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047)

AP

Angie P.

Director of Development

> "Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

VR

Verified Reviewer

Development Coordinator

> "It provides a centralized place to manage donor information, gift processing, acknowledgments, campaigns, and reporting, which has improved organization and..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177586)

LD

Lisa D.

Development Director

> "I am still learning the ins and outs of DonorPerfect's reports, and sometimes pulling the information I need isn't as intuitive as I would hope or takes much..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7165424)

KK

Kevin K.

Development Director

> "The platform allows for real-time updates, organization-wide collaboration, and the ability to customize workflows to fit specific needs."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047)

KG

Kristin G.

Finance Manager

> "We are unable to create household records/relationships in order to view giving & communications both at the household and individual level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7106624)

JH

Jeremy H.

Development Director

> "It offers a solid balance of functionality and flexibility, allowing us to track gifts, manage pledges, and run reports without feeling overly complex or..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540)

JH

Jeremy H.

Development Director

> "The reporting functionality can be confusing and unintuitive, especially when trying to build more customized or nuanced reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540)

EL

Emily L.

Chief Development Officer

> "sensitive content hidden\] handled migration with so much patience and steadiness, which mattered deeply because donor history and institutional knowledge are..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7157581)

LW

Lynn W.

Finance and Business Office Manager

> "The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation,..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7000052)

RS

Rebekah S.

Executive Director

> "It helps to create mailing lists for e-blasts, as well as physical newsletters for future fundraising campaigns as well."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

AB

Arielle B.

Developpment and Communications Director

> "Constant Contact doesn't have an inclusion/exclusion format for its send groups, which is a pain."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7133056)

KK

Kevin K.

Development Director

> "It offers a centralized database for all constituent information, ensuring staff and board members have access to the same up-to-date information."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047)

PD

Peggy D.

Development Director

> "There is a lot to learn about the system because it does so many things. When pulling reports it is not always easy to understand what to request to get the..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153625)

SS

Sarah S.

Development Manager

> "I also value being able to have multiple users logged in at a time, this creates seamless communication with our team when we are in different stores or..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7162130)

JA

Judy A.

Director of Communications

> "Every so often an email address does not automatically sync with Constant Contact and no one can fiture out why"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492)

CK

Chava K.

Vice President

> "Its greatest strength is donor management, allowing detailed tracking of donor history, relationships, and giving."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7138655)

RO

Robert O.

Director of Growth and Development

> "When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840544)

LS

Lourdes S.

Administrative Assistant

> "We have a major fundraising event every year and the Events Manager module provides us with a powerful tool to manage the event."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153244)

JA

Judy A.

Director of Communications

> "I was trained by a former employee who did not have good donor perfect skills, I have learned more and more about included features that we can use that are..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492)

EL

Emily L.

Chief Development Officer

> "DonorPerfect came into our world during a major growth and transition phase for HANWASH, and honestly, it has felt much more like a partner than just a..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7157581)

VR

Verified Reviewer

Development Manager

> "You can't get different columns from certain pages into the same report."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7187037)

JH

Jeremy H.

Development Director

> "Combined with solid customer support and ongoing improvements, DonorPerfect has proven to be a trustworthy and effective solution that helps us stay focused on..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540)

MM

Melissa M.

Development and Marketing Assistant

> "Most of my issues lie with inconsistent data entry and not the platform."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161565)

NC

Nancy C.

Development Manager

> "The platform is intuitive, reliable, and has made it much easier to organize donor information, track contributions, and manage campaigns efficiently."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315)

CH

Cassidy H.

Bookkeeper

> "When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

LD

Lori D.

Communications and Donor Relations Manager

> "Additionally, our credit card processing system is integrated with DonorPerfect, helping to streamline card processing."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7169254)

KN

Kenny N.

Chaplain

> "years as an end- user for a Not-for-profit jail and and prison ministry. While the system was used by several locations it was very difficult to get data..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7034761)

CD

Christina D.

Director of Mission Advancement

> "The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

SG

Shannon G.

Director of Devlopment

> "For some events with multiple layers it is not a great user-experience for our donors"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7132926)

MK

Maggie K.

Donor Relations and Development Coordinator

> "My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7035193)

LA

Laurene A.

Director of Development

> "The donor duplicate function needs to be refined, It doesn't always catch the duplicates and we end up with several records for the same donor."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6842787)

AH

Abby H.

Donor Relations Specialist

> "Overall, I would say minus some things here and there that have been "glitchy" or not helpful (i.e. reporting, deposit sections that I use on a weekly basis)..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161602)

MM

Moriah M.

Executive Assistant

> "I struggle with finding donors, spouse details, flags, households, etc. and wish they were set up differently."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7054556)

AH

Andi H.

Development Director

> "It makes tracking fundraising campaigns easy, and integrates seamlessly with Constant Contact to communicate with members a breeze."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7188261)

SH

Samantha H.

Director of Operations

> "I wanted my dashboard to automatically pull a report of the mot recent 10 donations, and it was a hassle to get it added."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6670031)

MN

Mai N.

Development Manager

> "It is not as sophisticated as other CRMs in terms of it's structure and reporting functionality, but with excellent customer support and taking the time to..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7018118)

AE

Ashley E.

Administrative Coordinator

> "We use one for volunteer tracking, but it's a bit clunky having to transfer data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7020131)

DF

Debbie F.

Financial Secretary

> "My favorite feature for quick entry of donations is the 3-letter search of multiple words. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153373)

SS

Stephanie S.

Director of Development

> "The dashboard is customizable which is nice but it's unhelpful in so many ways that I'd rather have one of the better dashboards on the market."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416)

SE

Sara E.

Walk and Chapter Manager

> "It keeps everything organized in one place—donations, contact history, and reporting—so I always have a clear picture of our fundraising progress."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7172772)

Susan S.

Administrator

> "Finally, the icon labels for a donor are not helpful."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177701)

KM

Kay M.

Executive Director

> "I also love the user friendliness and the knowledge center to help me take full advantage of all the system can do to help make our fundraising efforts more..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7126591)

BS

Beth S.

VP

> "At the beginning we had some issues with transferring data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7187220)

AP

Angie P.

Director of Development

> "Overall, for an organization of our size and staff, we are happy with the integrations and ease of DonorPerfect, both for our internal use and for our Donor..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048322)

LL

Laura L.

Gratitude Director

> "We have to use a separate donation platform because the donor perfect pages aren't pretty or user friendly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7015053)

AH

Abby H.

Donor Relations Specialist

> "I have found it most helpful to use donor perfect to organize and schedule donor contacts whether email or mailing them a hand written note."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7161602)

PD

Peggy D.

Development Director

> "I find the reporting can sometimes feel clunky."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153625)

EC

Ellie C.

Advocacy Specialist

> "I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111581)

BM

Beth M.

Intake Specialist

> "I have had some difficulties in working with the filters to have only the information I want on the reports."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098786)

Lauren K.

Sr. Specialist, Workforce Development and Foundation Programs

> "There is a clear application of all the concepts I am using, with an easy to understand interface, reporting structures, and bulk data management options."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177758)

EM

Emily M.

Director of Communications

> "The blog for common issues never has the information we need for problems, so we always have to use the customer support."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780)

NC

Nancy C.

Development Manager

> "Overall, DonorPerfect has helped streamline our fundraising operations, improve donor engagement, and save valuable administrative time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315)

MS

Maggie S.

Development and Marketing Coordinator

> "We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6846072)

ML

Mikayla L.

Donor Records Coordinator

> "I appreciate DP as a donor management resource and have been very benefitted by its chat support! Whenever I am struggling with navigating the software or..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7033004)

JS

Jacqueline S.

Administration Coordinator

> "It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6778392)

MS

Marian S.

Treasurer

> "We can accept donations on our website with our donors using a credit card. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7113437)

KP

Kelly P.

Database manager and Accounts receivable

> "Recently, the chat option for customer service has been a little slower than in the past."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7043678)

Lauren K.

Sr. Specialist, Workforce Development and Foundation Programs

> "I have been working with the software for about a year, and it has both helped me learn my role and the industry at the same time as providing practical..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7177758)

AO

Amy O.

Development Associate

> "I don't find the system particularly user friendly. But I also don't have experience with another CRM database for comparison."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7121616)

NC

Nancy C.

Development Manager

> "What I liked most about DonorPerfect was how much it simplified and streamlined our fundraising and donor management processes."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153315)

AJ

Angie J.

Administrative Assistant

> "On a few occasions when I contacted customer support my issue wasn't resolved. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7117261)

GB

Gregg B.

Manager, Fund Development

> "It is a powerful and comprehensive platform allowing for the careful management of data and the appropriate processing of financial transactions."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7101584)

JR

Jena R.

Annual Giving Manager

> "Pulling reports and setting up filters can feel a bit complex, especially when trying to extract very specific data."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6805040)

RB

Ramona B.

Development Database Coordinator

> "I do the thank yous, reports and some development letters for our organization. When I have a question or need help with a report Donor Perfect customer..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7166252)

CD

Christina D.

Director of Mission Advancement

> "The reporting tool, is old and clunky, like a version of a year 2000 MS database."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111091)

OS

Olivia S.

Development Officer

> "The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882112)

CH

Cassidy H.

Bookkeeper

> "Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites?"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7110873)

JB

Jes B.

Outreach and Engagement Specialist

> "The ease of inputting donor data, the reports that allow you to pull just about any information you need, the ease of receipting donors, and the integration..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6786278)

LD

Lori D.

Communications and Donor Relations Manager

> "There really isn't a feature of DonorPerfect"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7169254)

RK

Robin K.

Advancement Manager

> "DonorPerfect is a user friendly platform that provides our non-profit with all the tools we need to maintain good data, run important reports for our board and..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6775129)

MLS

Mary Louise S.

Assistant Controller

> "Unfortunately only at a consolidated gift level by GL not by donor level."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7107090)

KK

Kevin K.

Development Director

> "It is particularly suited for organizations looking for a reliable and straightforward tool to manage donor interactions effectively."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047)

VR

Verified Reviewer

Executive Director

> "Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy)."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6882219)

RS

Rebekah S.

Executive Director

> "This has also been amazing for me to see who is engaged with us, and who I need to begin to work on better relationships with so that we can support them, and..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

RL

Renee L.

Operations and Administration Manager

> "It sometimes is a little frustrating when multiple people from the same organization cannot be logged in at the same time."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6672002)

SS

Sharon S.

Development Coordinator

> "The layout is intuitive, and the menus are clearly labeled, which makes it easy to find the features you need without feeling overwhelmed."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7111756)

EN

Erin N.

Grants Administrator

> "They are not at all intuitive, and I personally struggle to use them."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7164083)

JB

Jenna B.

Treasurer

> "Additionally, the platform itself is intuitive and straightforward to use, which makes day-to-day tasks much more efficient."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7175133)

LH

Lea H.

Grants And Fundraising

> "I don't find it very user friendly, and there's too many tabs to find what I need in a timely manner"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6829624)

TC

Tammy C.

Executive Director

> "I loved how easy it was to have them port in the information from our previous program. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7124067)

SS

Stephanie S.

Director of Development

> "Their interface is old."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7048416)

JB

Jenna B.

Treasurer

> "It’s simple to connect with a real person quickly, and the advice provided is always clear, practical, and easy to implement."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7175133)

SS

Steven S.

Director of Development

> "Reporting tool is a little tedious and not necessarily intuitive."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6840504)

JA

Judy A.

Director of Communications

> "It integrates well with Constant Contact."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7159492)

DG

Diana G.

Director of Operations

> "The integration with GiveCloud is frustrating."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6803451)

MH

Martha H.

Development Coordinator

> "I also like the integration with outside apps like Constant Contact"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7050139)

JG

Joe G.

Director of Domestic Operations

> "The Constant Contact integration is a little confusing and it would be nice if DPO Online Forms integrated fully with Google Analytics."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6101951)

BC

Bonnie C.

Director of Development

> "After toggling back and forth between BB's RE7 and NXT -- which is required to even use NXT -- it was such a pleasure having one integrated platform that truly..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6046868)

RK

Rota K.

Executive Director

> "The lack of ability to integrate with our accounting software easily."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6070800)

AR

Alex R.

Development Manager

> "I like how many apps it integrates with like Constant Contact."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6649650)

LS

Lana S.

Director of Development

> "Does not integrate with a lot of systems."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6128844)

AB

Allanah B.

Project Coordinator

> "They were able to help me right away, and they were very friendly."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7127348)

BS

Beth S.

VP for Finance

> "It's tough to come up with something I don't like about DonorPerfect."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7013551)

HN

Humay N.

Finance and Administration Coordinator

> "It is very easy to handle."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7153231)

SW

Sarah W.

Marketing and Communication Specialist

> "DP is not the most user friendly software."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6105779)

RL

Rebecca L.

Administrator

> "The platform is easy to use."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7120088)

EM

Emily M.

Director of Communications

> "The blog for common issues never has the information we need for problems, so we always have to use the customer support."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7098780)

KK

Kevin K.

Development Director

> "It seems easier to use than Blackbaud Raiser's Edge."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7123047)

RD

Roger D.

Development Officer

> "I'd prefer Raisers/Blackbaud When we need support, it seems to be a chore instead of a dedicated rep"

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7009590)

JH

Jeremy H.

Development Director

> "Combined with solid customer support and ongoing improvements, DonorPerfect has proven to be a trustworthy and effective solution that helps us stay focused on..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7156540)

LD

Laura D.

Client Success Specialist

> "I have had to consult the customer support team several times for assistance."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___6774198)

RS

Rebekah S.

Executive Director

> "This has also been amazing for me to see who is engaged with us, and who I need to begin to work on better relationships with so that we can support them, and..."

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___7118618)

LG

Lisa G.

Assistant Board of Directors

> "Tech support is not longer available in the middle of the day. "

[See full review](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#Capterra___4169371)

[View Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

BJ

Bob J.

Treasurer and Technology Manager

> "The On-Line donations interface with our website works great and we have very few issues with on-line donations getting imported directly into the Donorsnap..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017)

EN

Ellen N.

Office Administrator

> "The app’s layout is inefficient: when working in Notes and Contacts simultaneously, I must close and save one to continue using the other."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7139218)

HP

Hillary P.

Administrator

> "DonorSnap is a comprehensive CRM that makes it easy for me to track donations, send thank you/tax letters and emails, interactions with donors and patrons-..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867)

BJ

Bob J.

Treasurer and Technology Manager

> "The mass email option works, but does not have as much flexibility as we would sometimes prefer when trying to import documents or format a mass email."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017)

TL

Teresa L.

Grant Manager

> "I have experience with two other cloud-based donor management systems from other organizations I work with and have found DonorSnap to be the most..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7012215)

CB

Christine B.

Office Manager

> "The only con is that reports can't have a customizable header that specifies exactly what the report contains --- it would be nice to see at a glance what..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008848)

MBM

Mary Beth M.

Development Director

> "The flexibility and customization are fantastic—I can add fields to most screens, which makes it much easier to capture and manage information in our..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549)

YS

Yvette S.

Executive Administrator

> "When printing donor list for mailing even those that are marked in their accounts as no mailing still come up and having to sort through all of those is..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551550)

CR

Carole R.

Donor Relations and Development Manager

> "I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095)

SS

Stephanie S.

Office Manager

> "I think it's a donation report does not have an option for a contact ipk, only a donation ipk."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853)

EB

Erin B.

Office Coordinator

> "The user-friendly adaptability features for customization make the database extremely useful for our organization."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317)

JB

Jeanette B.

Development Associate

> "I sometimes struggle with pulling the information I need from reports."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009624)

MS

Marlies S.

President

> "the reports are also great and easy to generate. As a non-for-profit cat rescue our donors are what keeps our organization going and DS makes it so easy to..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113)

SH

Shari H.

Development Coordinator

> "Support is not as frequent as I always need"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008808)

SL

Suzanne L.

Executive Director

> "They've added some peripheral systems such as AuctionSnap and EventSnap which complement the functionality."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347)

JB

Jan B.

Administrative Director

> "The only "con" in my experience is that I'm very part-time, and don't have as much time as I would like for the wonderful training they offer."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435)

GW

Gabriel W.

Programs and Digital Specialist

> "Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137872)

CM

Cindy M.

Director of Resource Development

> "I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745779)

CR

Carole R.

Donor Relations and Development Manager

> "I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095)

GH

Greg H.

President

> "email system is a bit cumbersome to use at times."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551426)

AG

Apryl G.

Office Supervisor

> "We use DonorSnap almost daily, so a good database is necessary for keeping our records."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137343)

KF

Keith F.

Treasurer

> "Some of the functionality is a little hard to get use to."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270)

GR

Grace R.

Director

> "We were up and running with this database very quickly - the onboarding time was much shorter than competitors, and both learning resources and support have..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412)

PY

Peter Y.

Board Member

> "It is also possible that I have not tried enough, or asked the correct questions."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957)

BR

Brigid R.

Executive Director

> "The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137367)

WK

Wendy K.

Director

> "It is also feels laborious to go through all the steps to send email acknowledgements in cases where I only have one or two at a time."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547454)

PY

Peter Y.

Board Member

> "Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957)

BM

Bruce M.

Treasurer

> "The donation forms are clunky and difficult to use. If everything in the background is either not there, or not listed properly, it doesn't work."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4562524)

NR

Naama R.

Director of Operations

> "We have had the BEST experiences with customer service! If I need a specific report and am not sure how to go about it, within minutes I get a video..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744413)

MS

Marj S.

President

> "Some of the set up for online forms or reports can be a bit daunting."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546618)

MW

Meredith W.

Donor and Volunteer Engagement Manager

> "Great and speedy customer support, easy to use, lots of useful tutorials available, and the integration with QuickBooks is a plus."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137281)

MF

Matthew F.

Executive Director/ Single Pitch Rock Climbing Guide

> "The tech help is via email only, so you cannot get an immediate answer, but at the same time, this is how they keep their overhead low and pass the savings..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3212376)

MW

Melinda W.

Book keeping

> "The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second!"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972)

DL

Deb L.

Volunteer

> "I would be entering information and then need to see something all the way on the end of the right side but I couldn't just "get there." "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547725)

EB

Erin B.

Office Coordinator

> "The more I am in the system the more I learn about making it work for our organization and best practices."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317)

LP

Leslie P.

Library Director

> "Creating reports is a little tricky, but I suspect this is due to lack of practice."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546763)

MS

Marlies S.

President

> "years later she is thrilled we signed on because she is able to run many reports she needs for her purposes."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113)

RS

Roland S.

IT Support - Web Support

> "There are a few flags in the database (i.e. Bill Me) which are not exposed to be used in the DataMinerPlatinum for custom reports. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3804776)

AJ

Allison J.

Director of Philanthropy

> "If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008903)

JB

Jennifer B.

Administrative Assistant

> "Knowing how to create the exact report you need can be complicated at times. If you don't know a certain report exists, it can be time consuming and..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3320426)

KB

Katie B.

Executive Director

> "It also allows us to generate thank you letters for all donors."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009371)

AD

Alexis D.

Donor Relations Administrator

> "For example, if I wanted to print out a report for one person and how many in-kind donations they made in the last year, there is no way to do that."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3199190)

SS

Stephanie S.

Office Manager

> "Highly recommend. Because of the excellent customer service and customization of the crm overall we have been able to adapt Donor Snap to fit several..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853)

MF

Marlene F.

Foundation Administrator

> "I feel like integration would/could cause problems with certain things, like restricted donations, in-kind and automatic monthly donations."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3624836)

MBM

Mary Beth M.

Development Director

> "I’ve been using DonorSnap since starting my current position four years ago. While I’ve worked with many other CRMs, DonorSnap’s training and Help website..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549)

RB

Riley B.

Donor Relations Manager

> "Just the general look turns me off a bit but the cost and use keeps us here."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4592871)

DB

Debbie B.

Director of Advancement

> "It covers the basics and leaves room to grow and I look forward to using more of Donor Snap's capacity."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803)

TP

Tara P.

Executive Director

> "I don't like the providers they've used for things like donation buttons, etc. But again that isn't their true line of work, so not a big problem for me."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154)

KF

Keith F.

Treasurer

> "This gives us an easy way to track our donations using our own donation type names and accounting numbers."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270)

CF

Christine F.

Executive Director

> "Hard to understand how to set up queries. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547100)

MBM

Mary Beth M.

Development Director

> "The videos and support materials make onboarding new staff so much easier and greatly reduce the need for additional training."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549)

CA

Cory A.

Finance Manager

> "Also, we'd love use DS for ALL our contact management but it doesn't seem to work that way for us right now. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3384671)

DS

Donna S.

Executive Director

> "I find Donorsnap easy to use; it is a quick program that allows us to maintain all our records in one place, keeping track for Donor thank you letters and..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744451)

NS

Nancy S.

Director

> "There are many terms and options that I still do not fully understand unless one of them happens to cause me an issue and I need to call Support for help. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3385440)

HP

Hillary P.

Administrator

> "I appreciate that we can have multiple team member profiles to be able to maintain this crm. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867)

SV

Susan V.

Foundation Director

> "I find that pulling mailing lists with certain restrictions can be a bit confusing. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205389)

JB

Jan B.

Administrative Director

> "I also would like to compliment the ready responsiveness of the team at the company. Although they and my organization are on opposite sides of the country,..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435)

AC

Annette C.

Executive Director

> "There are some features that I wish were better. When I am putting in a memorial donation and need to add a person's name..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3506022)

RT

Ronnie T.

CEO

> "DonorSnap gave our organization a way to reach out to current, past, and potential donors without wasting time, money, or effort on fruitless ventures."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6506629)

TP

Tara P.

Executive Director

> "I could not have afforded a traditional database when we started, but I would still need switch over to Blackbaud or any other CRM."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154)

DB

Debbie B.

Director of Advancement

> "I am a 40+year Fund Development professional using both Raiser's Edge (25 years) and Salesforce and I have to say I have been pleasantly surprised with..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803)

EC

Emma C.

Donor Relations & Program Coordinator

> "It can be hard if you need to train a new user very quickly, and can be frustrating as you're learning to use the software. Once you know, you know-- but..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3198362)

BD

Becca D.

Sr Director of Operations and Stewardship

> "I've worked with a few larger databases that have a lot of additional features/customizations (and are more expensive!) and I think DonorSearch works just..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551481)

WS

Wil S.

Executive Director

> "For an all-volunteer organization with most volunteers not being computer/software literate, it has been challenging at times."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3325225)

MW

Melinda W.

Book keeping

> "It is also so easy to create specific reports & donor gifts if they want a quick update."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972)

LG

Linda G.

Administrative Assistant

> "Mass email functionality is not as robust as I would like."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205122)

SL

Suzanne L.

Executive Director

> "Value for the money, rapid customer support and functionality."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347)

KJ

Karen J.

consultant

> "Also, when we use the responsive forms sometimes DonorSnap doesn't recognize the patron as already having a record in the system and duplicates have..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633788)

CH

Carrie H.

Operations Manager

> "I love the training they offer. And also the customer service is something I compare all other products to, I normally have an e-mail answer within 5 min."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551562)

AC

Angela C.

President

> "It's not possible to do a simple update for a select group of people. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436)

JB

Jan B.

Administrative Director

> "There have been many hands in our database, and when we switched to DonorSnap from a different application, it was wonderful how much easier it was to..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435)

CK

Cass K.

Executive Director

> "There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2652158)

GR

Grace R.

Director

> "Easy to learn, excellent online tech and training support, great reporting which leads to better customized and segmented appeals, easy form building, and..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412)

AC

Angela C.

President

> "The event planning portion is not what I need it to be."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436)

KA

Kara A.

Program Manager

> "Our organization's overall experience with DonorSnap has been extremely positive and we are very happy with how everything functions and how support assists..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744449)

DD

Dan D.

Retired

> "Having to integrate with only GoEmerchant is limiting."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3200618)

PY

Peter Y.

Board Member

> "I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957)

TP

Thomas P.

President

> "The mass email function is somewhat difficult to use."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3504535)

BG

Bryana G.

Office Manager and Executive Assistant

> "Best system to use for our non-profit organization."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137274)

CK

Cass K.

Executive Director

> "I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2652158)

EM

Eric M.

Development Director

> "I like the easy option of switching up your dashboard."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746130)

CM

Cindy M.

Director of Resource Development

> "I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745779)

Jill G.

Executive Director

> "I enjoy the customizable dashboard that DonorSnap provides."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4551450)

TS

Tom S.

President

> "Some features not intuitive........................"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3182325)

CF

Cheryl F.

Foundation Director

> "Easy to use, easy to learn, customizable for many gift-related functions."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546718)

GL

Giles L.

General Manager

> "Overall some features are not easily intuitive or work different than described."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2625528)

KM

Kimberly M.

Executive Assistant to the President

> "The layout is customizable and full of information right at your fingertips. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3204842)

DD

Dan D.

Retired

> "Having to integrate with only GoEmerchant is limiting."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3200618)

KK

Kerry K.

Chairman of the Board

> "Integration with Constant Contact has been easy too, and we are planning to integrate with QuickBooks in the near future."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4564610)

TP

Thom P.

Development Director

> "We have not integrated this with QB because we are very basic users of QB."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2641217)

JW

John W.

Executive Director

> "Affordable, easy to use, and integrate in daily use."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547092)

QJ

Qaanaaq J.

Office Manager

> "It is not easy to use. If the software was more user friendly that would be better."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2641466)

LL

Lisa L.

Community Engagement Coordinator

> "The easy integration with Quickbooks has also been a great timesaver. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3337233)

SH

Shari H.

Development Coordinator

> "Support is not as frequent as I always need"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008808)

TP

Thom P.

Development Director

> "I really appreciate the integration of eCommerce credit card processing with DS."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2641217)

NS

Nancy S.

Director

> "There are many terms and options that I still do not fully understand unless one of them happens to cause me an issue and I need to call Support for help. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3385440)

DB

Debbie B.

Director of Advancement

> "I have only been using it for 11 months as I am new to the organization but I have found it very simple and easy to use."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803)

KJ

Karen J.

consultant

> "Also, when we use the responsive forms sometimes DonorSnap doesn't recognize the patron as already having a record in the system and duplicates have..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633788)

LS

Lisa S.

Director of Development

> "The platform is robust and user friendly."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551273)

KB

Kelly B.

IT Office Manager

> "Also, the customer support simply wasn't available."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633463)

[View Reviews](https://www.capterra.com/p/97513/DonorSnap/reviews/)

## User interface

4.54 (1,481)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)

4.59 (414)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Acknowledgments & Communications

150

Important

Activity Dashboard

120

Important

DonorPerfect

Top features

40/50

-   Access Controls/Permissions
-   Acknowledgments & Communications
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customization
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Donor Profiles
-   E-Document Storage
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Event Tracking
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Generative AI
-   Gift Matching Management
-   Gift Tracking
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Moves Management
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Pledge Tracking
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting

[See all features](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/#features)

DonorSnap

39/50

-   Access Controls/Permissions
-   Acknowledgments & Communications
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customization
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Donor Profiles
-   E-Document Storage
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Event Tracking
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Generative AI
-   Gift Matching Management
-   Gift Tracking
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Moves Management
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Pledge Tracking
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting

[See all features](https://www.capterra.com/p/97513/DonorSnap/#features)

### Recognition

DonorPerfect is recognized as a top-rated tool in 3 Capterra Shortlist reports

DonorSnap is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Donation Management Software (2025) 

Best Value Donation Management Software (2023) 

Best Value Donation Management Software (2022) 

### Deployment & support

DonorPerfect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

DonorSnap

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DonorPerfect

-   By SofterWare
-   Located in United States
-   Founded in 1981

DonorSnap

-   By DonorSnap
-   Located in United States
-   Founded in 2007

## Popular Comparisons

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vs

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[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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4.3

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4.3

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[View full comparison](https://www.capterra.com/compare/2698-131207/DonorPerfect-Fundraising-Software-vs-Bloomerang)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

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[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$50/month

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4.3

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4.4

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[View full comparison](https://www.capterra.com/compare/97513-131207/DonorSnap-vs-Bloomerang)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$119/month

Price

$99/month

4.3

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4.2

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$50/month

Price

$99/month

4.3

Features

4.2

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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4.3

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4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/2698-154623/DonorPerfect-Fundraising-Software-vs-Funraise)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

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$50/month

Price

$45/month

4.3

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/97513-123954/DonorSnap-vs-Little-Green-Light)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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4.3

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4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

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[View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela)

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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Price

Contact vendor for pricing

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Features

4.1

4.3

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