ExceedFurther vs CaseWorthy: Which is a better fit?

ExceedFurther/Arreva has terrific professional, responsive, and customer-centric client and technical support.

Some of the settings can be confusing and the method of saving settings for each session type can be also confusing.

Simple and to the point. I love that your customer service really assists with the "hows" very grateful for the personal help.

We have been a bit frustrated with the "event function" - does not meet a few of our specialized needs.

The ease in learning to use it was amazing. The reporting functions are great as is the details you can provide to segment your donors.

Another con is the inability to have comp codes in the event ticketing portion of the system. I know this is something they are currently developing so this item will become a pro shortly.

Sabrina S

Operations Manager

Arreva is a great and user-friendly platform for donor management. The current features are adequate for nonprofits and certainly are an improvement over other, more expensive platforms.

Tina T

Director of Special Events & Community Relations

It can be difficult to pull some of the reports and I sometimes think there is too much information included that we have to extract from.

However, once I was assigned a strong project manager and analyst, things moved pretty smoothly. There was excellent communication, quick response, and a willingness to work through any challenges.

The inability to upload csv files. Some of the forms are standard reports are hard coded with the inability to make changes.

The features are fantastic, and the ability to customize pretty much everything has been game-changing for our ability as an agency to track very specific items.

Since I don't always have all the required information I am unable to complete some forms. In addition, at one point in time I could not perform some functions for entry but the error was corrected.

The greatest advantages for us with regards to CaseWorthy is the ability to customize forms, workflows, and roles so that we can utilize the system exactly as we would like.

Additionally if there is a problem, CaseWorthy fixes it right away- often before the next month code release.

We are very pleased and consider our selection of CaseWorthy to be a very worthwhile investment which will gain tremendous efficiencies in our operation.

I recently had to write a function that would stop people from editing notes if the note was over 30 days old.