ExceedFurther vs ClearView CRM: Which is a better fit?

ExceedFurther/Arreva has terrific professional, responsive, and customer-centric client and technical support.

Some of the settings can be confusing and the method of saving settings for each session type can be also confusing.

Simple and to the point. I love that your customer service really assists with the "hows" very grateful for the personal help.

We have been a bit frustrated with the "event function" - does not meet a few of our specialized needs.

The ease in learning to use it was amazing. The reporting functions are great as is the details you can provide to segment your donors.

Another con is the inability to have comp codes in the event ticketing portion of the system. I know this is something they are currently developing so this item will become a pro shortly.

Sabrina S

Operations Manager

Arreva is a great and user-friendly platform for donor management. The current features are adequate for nonprofits and certainly are an improvement over other, more expensive platforms.

Tina T

Director of Special Events & Community Relations

It can be difficult to pull some of the reports and I sometimes think there is too much information included that we have to extract from.

Mishelle M

Director of Development

The search and entry features are easy to use. I like the ability to search by donation amount and donor name Integrated emails is also a great feature.

Unlike other systems I've used over the years, both server and cloud-based presented so many challenges that using them was anywhere from uncomfortable to dreadful.

I like the dashboards and the reports I do know how to run are very useful. We use it in coordination with our national office and our staff member there helps us make better use of the program.

To me when I watched the webinar or tutorial a few months ago it seemed confusing and more difficult.

Overall quality is good and so it's ease of use and functionality. We were always very happy with Pledgemaker and PMOL retains many of the self-hosted features we were accustomed too.

Still have some trouble generating some reports.

I love the folks at Softrek Support, they're always quick to respond and wonderfully helpful. Customer Support is good.

I'm disappointed, of course with the cost since our annual bill for moving from self-hosted to PMOL will eventually jump by ten times. The report function is pitiful.