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Arreva's ExceedFurther is the only all-in-one fundraising, donor relationship management, and auction software platform for nonprofits.
non-profit administrator at universities, colleges, research hospitals, research institutions, schools, divisions and departmental administrators, local, state, and federal agencies, transportation
ExceedFurther/Arreva has terrific professional, responsive, and customer-centric client and technical support.
Some of the settings can be confusing and the method of saving settings for each session type can be also confusing.
Simple and to the point. I love that your customer service really assists with the "hows" very grateful for the personal help.
We have been a bit frustrated with the "event function" - does not meet a few of our specialized needs.
The ease in learning to use it was amazing. The reporting functions are great as is the details you can provide to segment your donors.
Another con is the inability to have comp codes in the event ticketing portion of the system. I know this is something they are currently developing so this item will become a pro shortly.
Arreva is a great and user-friendly platform for donor management. The current features are adequate for nonprofits and certainly are an improvement over other, more expensive platforms.
It can be difficult to pull some of the reports and I sometimes think there is too much information included that we have to extract from.
I bought this mostly to keep track of grant applications in our small research centre and to keep track of budget virements in post award. It is good for both and I am happy with the purchase.
Sometimes when I go to "reconcile" an expense, I get an error message. Have to shut down the program and reload.
One of the best things about this program is to be able to run different types of reports which is very helpful when trying to project spending trends on grants in order to prepare the RPPR each year.
Does not seem to be able to make any changes on the back end of the product. No enhancements whatsoever.
The staff is very responsive to questions/problems. The program is consistent, reliable and can handle the large number of small grants I oversee (40-50/year).
The support team builds up relationships with customers over time and remembers your needs - very nice compared with the 'call centre' approach.
Prioritize real-user-identified key features according to your needs to find your best fit.
ExceedFurther
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