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Non-profit professional and trade associations (micro-staff) and association management companies. (We only serve organizations based in the United States).
Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Our association's growth has been enhanced by our new website and association management software, thanks to the fine folks at TCS Software and WebSuite2 - you're the best.
Their new upgrade feature lets us know about their most recent tweaks - and we never have to dig into our savings to pay for the newest version or worry about becoming technologically out of date.
It almost makes me feel like a 'techy. An excellent product backed by an outstanding team.
This is, of course a pro for those associations. Unfortunately, the lack of permissions within the system forces associations to rely on TCS' staff to make any changes to web design.
If I get into something outside of my comfort zone, the TCS staff is very helpful and helps me resolve the issue quickly.
I have a small association management company and work alone.
We are an association management company with several clients and TCS Software has been a godsend for us as we modernize each client's websites and databases.
Attending a conference held by that organization, I stopped by a vendor table that was TCS Software (without making the connection).
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
WebSuite2
Mindbody
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