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Rent Manager is a solution for companies that manage a multitude of multifamily, single-family, short-term-stay, and commercial properties who own/manage anywhere from 100-50,000+ units.
Industry leaders in conventional, student housing, multifamily property management and acquisitions. Software, solutions, and data for asset owners, property managers, and maintenance technicians.
The ease of using it and the ability to get qualified help. Only once have I had a Rep. that was not that knowledgeable.
To date, we have lost 18 homes due to technical issues with our software (email, etc). This is a significant and irreparable loss.
I liked this product and would recommend it as it is user friendly and very comprehensive.
The upload and download feature does not work properly and is a waste of time. The apps associated with the software is not made well, and you really have very little mobile functionality.
Integrates web functionality, customization is abundant, support is amazing, interface and usability as as good as can be expected with this level of complexity.
For us, it was challenging to load all of our images. Perhaps, it was due to the types of images we had, as opposed to a problem on their end.
Rent Manager is a wonderful platform. It's really neat and organized and wen you have any question you can always call their amazing customer support team.
The drop down menus are narrow - so if you don't remember the property account number, you have to scroll down to "find" your account.
Overall, very pleased with the functionality and the simplicity of documenting these important inspections.
No more returning to properties after lost or damaged inspection forms and photos.
Very good experience with the software and like that it has the ability to share and integrate.
I DREADED doing walk-throughs for my rental units.
I find the app very user friendly, and enjoy using it. I especially like that we can set up templates and use those over and over, as well as the ability to copy inspections.
The biggest con isn't related directly to the software itself but rather to the occasional issue with lack of cell signal coverage. When this happens the image we see on the screen is pixelated.
The app is very helpful, and so far I am loving the reporting system. I am sure there is a lot more I will do with the app, but for now just for basic house inspections its been great.
I can't really think of anything that I would necessarily say is a negative with the software so far.
Jordan C.: My name is Jordan. I am a leasing and marketing manager of a company with less than 100 employees, and I give Rent Manager a five out of five. So we are a newer company, so we did have a few systems that we tried before Rent Manager, but nothing that really stuck. Since we have both multifamily and single family properties, Rent Manager was one of the only options that offered both capabilities for us, so we have used that very strongly since almost the inception of our company. Rent Manager has worked great for us to both manage single family properties as well as multifamily properties. We love the customization options that we have, and in addition, it has worked great for us. Being able to get started with Rent Manager has been great. In addition, you can really customize your own reports, which we have genuinely appreciated. Additionally, any questions that we have, we can work with that customer service team and they are very quick to answer and always willing to help. I think the biggest thing for us is that we genuinely have to work to customize those reports. So working with your team and working with Rent Manager's team to make sure that you can get the information needed.
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