# Compare Rent Manager vs PayHOA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PayHOA and Rent Manager based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/2732-146693/Rent-Manager-vs-PayHOA

---

# PayHOA vs Rent Manager Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PayHOARent Manager2/4 selected

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (583)](https://www.capterra.com/p/146693/PayHOA/reviews/)

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.6 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

[## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (583)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

CC

Based on [583 reviews](#user-reviews)

Positive

555

Neutral

20

Negative

8

[## Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.6 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

KC

jl

Based on [617 reviews](#user-reviews)

Positive

577

Neutral

21

Negative

19

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## Summary

* * *

Features in HOA Software

41 / 43

Best performer

43 / 43

Only Rent Manager

-   AI Copilot
-   Generative AI

User satisfaction

User satisfaction

4.7

User reviews[583](https://www.capterra.com/p/146693/PayHOA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

4.6

User reviews[617](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$54Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike.

Best for

Rent Manager is a solution for companies that manage a multitude of multifamily, single-family, short-term-stay, and commercial properties who own/manage anywhere from 100-50,000+ units.

## User reviews

Pros & cons

CC

Caryn C.

President, Board of Directors

> "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551)

AC

Alex C.

Manager

> "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

KB

Kevin B.

President

> "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929)

MM

Mitchell M.

Asset Manager

> "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082)

GC

Ginger C.

Board Secretary

> "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373)

EG

Ebrahim G.

Treasurer

> "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

EG

Ebrahim G.

Treasurer

> "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

SS

Stacy S.

Resident

> "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

CK

Catherine K.

Retired

> "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680)

RH

RaeAnne H.

Community Association Manager HOA Management

> "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

AB

Anisa B.

HOA Board Secretary

> "It integrates all our needs in one place, from payments to communications and records."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375)

DM

Dennis M.

Treasurer

> "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949)

SH

Stuart H.

Treasurer

> "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

HB

Hilary B.

Association Director

> "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

GG

Greg G.

Retired

> "We currently have no transactions flowing from our bank for the last two weeks and still have no eta."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

ST

Steve T.

Treasurer

> "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643)

VC

Vincent C.

President

> "Its hard to manage accounting... balance does not true up the way cash accounting would expect..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249)

AH

Andrea H.

HOA Board President

> "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455)

SC

Sandra C.

CFO

> "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

MC

Mark C.

President

> "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842)

KM

Katie M.

Community Manager

> "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212)

JB

Jordan B.

Cost Analyst

> "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

JB

Jordan B.

Cost Analyst

> "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

WR

Wayne R.

Treasurer

> "Not having 30-60-90 notices sent out to owners with late charges attached."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324)

AC

Alex C.

Manager

> "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AA

Annemarie A.

Secretary

> "Some of the billing/invoice procedures cause us some issues."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725)

AC

Alex C.

Manager

> "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "While PayHOA offers strong overall value, there are still some system bugs that can create frustration."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

VL

Vencent L.

CEO

> "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

EG

Ebrahim G.

Treasurer

> "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

VL

Vencent L.

CEO

> "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have yet..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

GB

Gene B.

President

> "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006)

AC

Alex C.

Manager

> "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

PQ

Paula Q.

Secretary

> "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626)

VR

Verified Reviewer

HOA Board

> "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855)

GI

Gary I.

Treasurer

> "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412)

MP

Michael P.

President

> "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

EG

Ebrahim G.

Treasurer

> "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

JM

Jaci M.

Board of Directors, Secretary

> "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656)

GG

Gary G.

President of HOA

> "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129)

KC

Kendra C.

Treasurer

> "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855)

WP

William P.

Retired

> "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167)

AH

Alex H.

HOA President

> "I’ve enjoyed PayHOAs platform and having the ability to manage my condo building."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7129959)

TS

Tiffany S.

President

> "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263)

DM

Daniel M.

HOA President

> "Great communication platform and covers all key operational processes for us. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443)

JA

Jeanine A.

HOA board president

> "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546)

VR

Verified Reviewer

HOA BOD President

> "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

TO

Terry O.

Director

> "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684)

AA

Anthony A.

Treasurer

> "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921)

AC

Alex C.

Manager

> "There have been issues with exporting financial statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EB

Eric B.

HOA president

> "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207)

BB

Brooke B.

Architect

> "Bank information system is difficult to add if you don’t have online access to your account."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200)

MP

Mark P.

Treasurer

> "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

JS

Julie S.

Administer

> "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802)

CR

Catherine R.

Member

> "It's Good for receiving email blasts from the community management board"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

CR

Catherine R.

Member

> "Probably my biggest problem is unsolicited emails"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

RH

Ryan H.

Treasurer

> "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333)

EM

Emily M.

Homeowner Support and Accounting

> "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248)

LH

Lisa H.

HOA treasurer

> "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505)

KW

Kenneth W.

President

> "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788)

Bill V.

Treasurer

> "It's a complete solution that allows us to easily manage all of the administration of our HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332)

MP

Mark P.

Treasurer

> "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

LG

Linda G.

Treasurer

> "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575)

GA

Guy A.

President

> "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791)

GG

Greg G.

Retired

> "Overall I love the features of the software and the fact I can access it from anywhere and from any device."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

ES

Ethan S.

Owner

> "We had to drive to our property managers office to make monthly payments before, what a nightmare."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788)

AS

AC S.

president

> "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201)

RK

Rob K.

Hydrogeologist

> "Sometimes it's a little bit difficult to find."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7136274)

SS

Stacy S.

Resident

> "The AI aspect for support has been a great asset as well for us on weekends."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

IR

Iulia R.

Vice President

> "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269)

VR

Verified Reviewer

HOA BOD President

> "The PayHOA team are very responsive and dedicated to resolving any programming issues or mis-connections. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

JD

Joanne D.

Treasurer

> "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061)

JM

James M.

Controller

> "There are many features we like too - texting, email, surveys, tags, violations, and pictures. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717829)

Jamie B.

HOA Board

> "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774)

PW

Patti W.

Treasurer

> "The maintenence process is very efficient and we are able to address the needed fixes or address the issues that are owner responsibility. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6504698)

CB

Carrie B.

HOA President

> "We have a few issues with duplicates that we log vs. import from our bank."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866)

ML

Madison L.

President

> "Pay HOA has made our lives easier in communicating, our finances uploading documents and providing documentation for every day needs!"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717594)

HB

Hilary B.

Association Director

> "Parts of the platform are changed and updated without notifying customers, which negatively affects the user experience."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

[View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/)

KC

Kathy C.

Community Manager

> "It allows me to see all reports in one place and allows me to mass text and email my residents easily at one time."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7085625)

CS

Cindy S.

Community Manager

> "It is hard to get proper scripting to write letters and create templates, and then make them available to save directly in the guest profile if you have more..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6857565)

JL

Jenny L.

Property Manager

> "What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7132305)

JD

Jae D.

Operations Analyst

> "I feel like the desktop version is very lackluster and has too many issues that just get entered into opened tickets and never really fixed."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7132291)

VR

Verified Reviewer

Quality Assurance Executive

> "It is a very capable system for managing tenants, properties, accounting, and reporting in one place, especially for larger or more complex portfolios."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7086997)

TB

Trevor B.

Assistant Property Manager

> "There are a million options to refine a search by, but some of the more basic things are not defined/searchable."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7117139)

MD

Matus D.

Adinistrator

> "Its double-entry accounting system and the ability to create 'User Defined Fields' mean the software adapts to your business, not the other way around. While..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7136138)

AR

Amanda R.

Staff Accountant

> "Since I work with the accounting side of the software, the fact of not having the bank accounts linked to Rent Manager to do daily reconciliations, monitor..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6673748)

SE

Sheila E.

Operations Manager

> "Doc storage & e-sign is 100%! When a new prospect calls or walks in, you are able to quickly enter key vitals, gives the leasing agent the opportunity to..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7048434)

LC

Laura C.

Accounting Manager

> "Lacking in the AP/AR areas for credits - can't spread to all properties, usually a credit is only applied to 1 property and for something that applies to ALL..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6644074)

YF

Yisroel F.

CEO

> "Rent Manager software is the best software for a property management company, you have everything in 1 place, you need to have another software"

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7051631)

ES

Elizabeth S.

General Manager

> "In trying to convert from RM12 to RM Express there are not any tutorials specifically to guide me through the differences."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7133096)

MB

Mark B.

Regional Manager

> "As a regional manager of multiple manufactured home communities across the Midwest it is the perfect tool to track all aspects of the manufactured home..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7098741)

JY

Jolene Y.

Accounting Manager

> "Also, some of the reports we used with the desktop version are not an option in Rent Manager Express."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7132905)

JA

Joslin A.

Customer Service Supervisor

> "Rent Manager is a very useful tool to help us track, compose emails, send bulk emails, track payments, review prospects' applications, etc."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7015144)

KE

Kim E.

Office Manager and Accountant

> "Sometimes I have connection issues and error messages that cause some down time and frustration."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7068493)

TB

Tyler B.

Operator

> "My favorite part about Rent Manager is that they are able to offer customized solutions to my company's complex problems."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7075715)

TB

Trevor B.

Assistant Property Manager

> "The inability to define stricter parameters when it comes to filtering."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7117139)

MB

Mark B.

Regional Manager

> "I have been using Rent Manager for 11 years and the product keeps improving and simplifying the daily demands of overseeing multiple communities spread out..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7098741)

SE

Sheila E.

Operations Manager

> "The softphone set up was tedious even after getting ALL THE PERMISSIONS set correctly on my user profile. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7048434)

SE

Sheila E.

Operations Manager

> "The beauty part is that if a team member falls short of a close - or leaves the company - the remaining members are able to pick up right where the first..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7048434)

DM

Demetria M.

Property Manger

> "Rare, but it does happen. When the lag happens, it does take longer to send an email."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7142835)

JI

John I.

Controller

> "She was able to help find a report I was looking for, tailor it to my business' needs, and even followed up to make sure all was still working."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7106332)

JY

Jane Y.

Founder

> "The help pages spell out the obvious facts about the screen in question, but don't actually answer questions about how the functionality works nor how it..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6867983)

JH

Jason H.

Partner

> "I really like how easy it is for customer support to log into our system and walk me through any changes that need to be made. If there a question that is..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7102178)

KC

Kimberlee C.

Supervisor

> "Adding maintenance costs with an upcharge proved to be one of the hardest things to do."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7075432)

CG

Chris G.

Property Manager

> "However, the interface can feel outdated and occasionally clunky, especially for new users or mobile access. While there are areas for improvement, Rent..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7022610)

SC

Stephanie C.

Property Manager

> "Some of the "help" explanations are vague or there is not enough info to get to the solution."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7094101)

JL

Jenny L.

Property Manager

> "Whether you need financial summaries, occupancy data, or performance insights, the reporting tools are clear, accurate, and easy to generate."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7132305)

DA

Dana A.

Controller and Office Manager

> "I understand the web version is a work in progress, but the jumping back and forth between the two version during my business day gets quite irritating at..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6831669)

VR

Verified Reviewer

Quality Assurance Executive

> "Once set up properly, it offers strong functionality and long-term value, but the learning curve and less modern interface can slow things down initially."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7086997)

AB

Anna B.

CFO

> "Only thing that does not work as far as I am concerned is that we can only have 2 tenants show on our monthly statements."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6848624)

BR

Benjamin R.

Service Manager

> "The service issues, history/notes, and the ability to quickly write/send template letters to tenants are all great features that I use and enjoy daily."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6349508)

RS

Rodney S.

Owner

> "Now I am using Rent Manager to manage a single office building that I own, and I could not do it efficiently without using this software. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6342313)

KC

Kaila C.

Property Administrator

> "Good when utilized by all staff/tenants, RM Support is Great BUT all add-ons cost additional, difficult scripting & system gaps lacks functionality unless..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6861148)

TG

Tessa G.

Office Assistant

> "Too many bugs, several recurring issues that support has stated are just not fixable but that to me sounds like it is just a lot of work for them to do and..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#SoftwareAdvice___6874640)

AA

Audry A.

Administrator

> "I also appreciate how smoothly it integrates with third‑party tools and how powerful the reporting features are."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7110247)

CG

Chris G.

Property Manager

> "Mobile functionality is limited compared to the desktop version, which affects on-the-go usability."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7022610)

DD

Daniel D.

Manager

> "Rent Manager offers many options to tweak and customize the software to meet our individual needs and processes."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6841972)

LM

Lisa M.

Management

> "Sometimes it can take a while until I get through to a customer support member and I can be on hold for a longer time."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6847875)

AR

Amanda R.

Staff Accountant

> "I have experience with other Accounting systems like QuickBooks and CINC but my experience with Rent has been extremely pleasant and enriching because allows..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6673748)

VR

Verified Reviewer

Quality Assurance Executive

> "The main drawback of Rent Manager is its steep learning curve."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7086997)

AS

Adamary S.

Leasing Manager

> "Rent Manager helps streamline my work, improve efficiency, and stay on top of daily property tasks and reports."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7006695)

RB

Regina B.

owner

> "I can not issue a security deposit refund electronically thru the program. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6822261)

RR

Rachel R.

Leasing Agent

> "We love all their features, and the "hyperlink-like" interface that allows you to jump around within different parts of the program."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7011882)

DA

Dana A.

Controller and Office Manager

> "My biggest hang up with Rent Manager is I can not work exclusively in one version of the software."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6831669)

TD

Tracey D.

Regional Manager and System Administrator

> "It's more robust than most other software I've used for this industry, and they have a lot of useful integrations. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7090837)

CG

Chris G.

Property Manager

> "New users often struggle to find features quickly, and some tasks require too many clicks."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7022610)

CG

Chris G.

Property Manager

> "The customizable reports and dashboards provide clear insights into financials and operations."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7022610)

BC

Brayden C.

Property Manager

> "It is also very clear that certain features are underdeveloped."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7074243)

JM

Jeff M.

Partner COO

> "The onboarding and installation was a bigger time commitment than we anticipated, but it was well worth it, and Rent Manager's support team stuck with us..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7093349)

RD

Roberta D.

Accountant

> "I have issues with the ? mark getting to the page I need for finding my own support answers. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6842683)

LD

Laura D.

Accounts Payable Coordinator

> "The customer support most of the times can fix or help with any requirement a user may have."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7088959)

JR

Jovon R.

Property Manager

> "It is not self guided it will allow you to make mistakes."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7082884)

MM

Morgan M.

Operations Manager

> "I like how I create filter titles for each of my managers I have."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7061496)

AP

Amy P.

Asset Manager

> "There are a lot of features that I was not aware of; shortcuts, system preferences that I didn't know that I could make my own."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6367325)

KE

Kimberly E.

Accountant and office manager

> "They just added AI features for writing letters and it has been such a time saver."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7070838)

BC

Brayden C.

Property Manager

> "I find myself running into a variety of bugs repeatedly."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7074243)

BC

BECKY C.

VP OF ACCOUNTING

> "sensitive content hidden\] was very helpful today in going over the different options for how to use the Estimates, Purchase Orders, and Inventory Items. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6854724)

CM

Carole M.

office manager

> "The only thing I can think of is that if I'm working remotely, I can't access it from an iPad, it must be a laptop."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6651201)

AA

Audry A.

Administrator

> "The search tools, workflows, and automation options save a tremendous amount of time."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7110247)

MM

Morgan M.

Operations Manager

> "As well as the prospect section is very disorganized."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7061496)

VR

Verified Reviewer

Quality Assurance Executive

> "Customer support is knowledgeable and helpful, and the system provides good long-term value for money once fully implemented."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7086997)

DG

Dianne G.

Staff Housing Manager

> "The issues we have when the Apply Now link is clicked creating automatic duplicate accounts - super frustrating!"

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6511653)

TB

Trevor B.

Assistant Property Manager

> "Overall - nothing but a positive experience, it's made both communication with prospects and tenants seamless. While its got its bumps, there is nothing that..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7117139)

SH

Shanna H.

Assistant Property Manager

> "I dont like allocating credits when people move out as it can be very confusing."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7023621)

KE

Kim E.

Office Manager and Accountant

> "I like that one system can do so much and hold so many pieces of documentation."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7068493)

AF

Azalea F.

Accounting Specialist

> "The import function of everyday items, like invoices can be slow."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6395180)

SJ

Sandra J.

Assistant Manager

> "The utility configuration component is helpful and allows for direct exporting of any document you create through rent manager."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6606433)

AR

AJ R.

Service Manager

> "The web-based version does not work at times, so I am forced to use the desktop version."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6623029)

DJ

Deborah J.

Property Manager

> "Customer support is awesome very knowledgeable, kind and team support where they take a minute and teach you giving you the knowledge going forward with the..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7041832)

JM

Jason M.

Owner

> "I don’t like the extra cost for using the API to get my own data."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6653982)

MSF

Muhammad Shahid F.

CEO

> "We cleaned up all of our spreadsheets and centralized our rental records in Rent Manager."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6812349)

TG

Tessa G.

Office Assistant

> "They also had no explanation on why this issue keeps happening which is concerning to me."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#SoftwareAdvice___6874640)

RR

Rachel R.

Leasing Agent

> "From Rent Manager University to the in-program F1 shortcut to get to the support page FOR THE PART OF THE PROGRAM YOU'RE WORKING IN - absolutely genius and..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7011882)

DP

Derek P.

Managing Broker

> "Their software is not at all compatible with strata management in British Columbia"

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#SoftwareAdvice___6732286)

JP

Joshua P.

Asset Manager

> "I've used a number of property management and accounting software platforms during my career in the commercial real estate industry - RentManager is by FAR..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6655526)

KR

Kim R.

Property Manager

> "I do not have any like least problems with Rent Manager."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7092318)

JY

Jane Y.

Founder

> "Hopefully once all of our functionality is properly set up and actually working correctly, I believe this software has the potential to be incredibly helpful..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6867983)

DS

Diana S.

Manager

> "Unable to assign 2 or more to a service request."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6333063)

[View Reviews](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

## User interface

4.66 (583)

4.63 (617)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

PayHOA

41/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146693/PayHOA/#features)

Rent Manager

Top features

43/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/2732/Rent-Manager/#features)

### Recognition

PayHOA is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value HOASoftware (2024) 

Rent Manager is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

PayHOA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rent Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PayHOA

-   By Pay HOA
-   Located in United States
-   Founded in 2008

Rent Manager

-   By London Computer Systems
-   Located in United States
-   Founded in 1986

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Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/47428-146693/Buildium-Property-Management-Software-vs-PayHOA)

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/2732-20372/Rent-Manager-vs-Entrata)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (583)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Condo Control](https://www.capterra.com/p/143800/Condo-Control/)[4.69 (242)](https://www.capterra.com/p/143800/Condo-Control/reviews/)

$54/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143800-146693/Condo-Control-vs-PayHOA)

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.5

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/2732-166893/Rent-Manager-vs-Innago)