# Compare Rent Manager vs Hostaway 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hostaway and Rent Manager based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway

---

# Hostaway vs Rent Manager Features and Cost Comparison

Last updated May 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HostawayRent Manager2/4 selected

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.6 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,539 reviews](#user-reviews)

Positive

1,469

Neutral

24

Negative

46

[## Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.6 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

KC

jl

Based on [617 reviews](#user-reviews)

Positive

577

Neutral

21

Negative

19

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## Summary

* * *

Key features rated by users

Features selected based on 5,073 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Missing features

Feature ratings

Reservations Management

4.8

Rent Tracking

NA

Channel Management

4.6

Online Payments

4.5

Communication Management

4.6

83%Fit

High performer

Feature ratings

Reservations Management

4.7

Rent Tracking

4.8

Channel Management

4.0

Online Payments

4.6

Communication Management

4.8

User satisfaction

User satisfaction

4.8

User reviews[1,539](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[617](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

Best for

Rent Manager is a solution for companies that manage a multitude of multifamily, single-family, short-term-stay, and commercial properties who own/manage anywhere from 100-50,000+ units.

## User reviews

Pros & cons

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

AD

Anu D.

Owner

> "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

VR

Verified Reviewer

Manager

> "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

SC

Sergio C.

Airbnb Property Management

> "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

Miranda N.

Property Manager

> "Advanced settings that help me get more bookings and generate more revenue. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

MT

Merve T.

customer relations specialist

> "We were very pleased with the ability to download and edit the occupancy rate lists."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

GD

Gabrielle D.

Director

> "The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6341395)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

GMD

Gian Mario D.

CEO

> "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

AB

Alex B.

Property manager

> "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

Doris S.

Operations Manager

> "The calendar synchronization is reliable and handles our inventory flawlessly across all channels."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

Jason D.

CEO

> "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

PS

Philip S.

Partner

> "sensitive content hidden\] not only walked me through the essentials but also highlighted features I never would have discovered on my own — and they’ve already proven..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

EH

Eric H.

Chief Experience Officer

> "Our bank debit card would not accept Finland- over seas transactions. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213)

BR

Ben R.

Director of Operarions

> "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

PS

Philip S.

Partner

> "Another drawback is the email design tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

RD

Romeo D.

PM

> "It simplifies every part of the process — from messaging and reservations to pricing and automation."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998)

LH

Leanne H.

Director

> "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569)

KN

Kevin N.

Owner

> "Nice to have a single tool for booking across multiple channels and easy to navigate the user interface."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

VR

Verified Reviewer

owner

> "If the agents are busy and you leave a call back number I have not gotten ever a call back."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

KC

Kathy C.

Community Manager

> "It allows me to see all reports in one place and allows me to mass text and email my residents easily at one time."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7085625)

CS

Cindy S.

Community Manager

> "It is hard to get proper scripting to write letters and create templates, and then make them available to save directly in the guest profile if you have more..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6857565)

JL

Jenny L.

Property Manager

> "What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7132305)

JD

Jae D.

Operations Analyst

> "I feel like the desktop version is very lackluster and has too many issues that just get entered into opened tickets and never really fixed."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7132291)

VR

Verified Reviewer

Quality Assurance Executive

> "It is a very capable system for managing tenants, properties, accounting, and reporting in one place, especially for larger or more complex portfolios."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7086997)

TB

Trevor B.

Assistant Property Manager

> "There are a million options to refine a search by, but some of the more basic things are not defined/searchable."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7117139)

MD

Matus D.

Adinistrator

> "Its double-entry accounting system and the ability to create 'User Defined Fields' mean the software adapts to your business, not the other way around. While..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7136138)

AR

Amanda R.

Staff Accountant

> "Since I work with the accounting side of the software, the fact of not having the bank accounts linked to Rent Manager to do daily reconciliations, monitor..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6673748)

SE

Sheila E.

Operations Manager

> "Doc storage & e-sign is 100%! When a new prospect calls or walks in, you are able to quickly enter key vitals, gives the leasing agent the opportunity to..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7048434)

LC

Laura C.

Accounting Manager

> "Lacking in the AP/AR areas for credits - can't spread to all properties, usually a credit is only applied to 1 property and for something that applies to ALL..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6644074)

YF

Yisroel F.

CEO

> "Rent Manager software is the best software for a property management company, you have everything in 1 place, you need to have another software"

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7051631)

ES

Elizabeth S.

General Manager

> "In trying to convert from RM12 to RM Express there are not any tutorials specifically to guide me through the differences."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7133096)

MB

Mark B.

Regional Manager

> "As a regional manager of multiple manufactured home communities across the Midwest it is the perfect tool to track all aspects of the manufactured home..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7098741)

JY

Jolene Y.

Accounting Manager

> "Also, some of the reports we used with the desktop version are not an option in Rent Manager Express."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7132905)

JA

Joslin A.

Customer Service Supervisor

> "Rent Manager is a very useful tool to help us track, compose emails, send bulk emails, track payments, review prospects' applications, etc."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7015144)

KE

Kim E.

Office Manager and Accountant

> "Sometimes I have connection issues and error messages that cause some down time and frustration."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7068493)

TB

Tyler B.

Operator

> "My favorite part about Rent Manager is that they are able to offer customized solutions to my company's complex problems."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7075715)

TB

Trevor B.

Assistant Property Manager

> "The inability to define stricter parameters when it comes to filtering."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7117139)

MB

Mark B.

Regional Manager

> "I have been using Rent Manager for 11 years and the product keeps improving and simplifying the daily demands of overseeing multiple communities spread out..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7098741)

SE

Sheila E.

Operations Manager

> "The softphone set up was tedious even after getting ALL THE PERMISSIONS set correctly on my user profile. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7048434)

SE

Sheila E.

Operations Manager

> "The beauty part is that if a team member falls short of a close - or leaves the company - the remaining members are able to pick up right where the first..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7048434)

DM

Demetria M.

Property Manger

> "Rare, but it does happen. When the lag happens, it does take longer to send an email."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7142835)

JI

John I.

Controller

> "She was able to help find a report I was looking for, tailor it to my business' needs, and even followed up to make sure all was still working."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7106332)

JY

Jane Y.

Founder

> "The help pages spell out the obvious facts about the screen in question, but don't actually answer questions about how the functionality works nor how it..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6867983)

JH

Jason H.

Partner

> "I really like how easy it is for customer support to log into our system and walk me through any changes that need to be made. If there a question that is..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7102178)

KC

Kimberlee C.

Supervisor

> "Adding maintenance costs with an upcharge proved to be one of the hardest things to do."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7075432)

CG

Chris G.

Property Manager

> "However, the interface can feel outdated and occasionally clunky, especially for new users or mobile access. While there are areas for improvement, Rent..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7022610)

SC

Stephanie C.

Property Manager

> "Some of the "help" explanations are vague or there is not enough info to get to the solution."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7094101)

JL

Jenny L.

Property Manager

> "Whether you need financial summaries, occupancy data, or performance insights, the reporting tools are clear, accurate, and easy to generate."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7132305)

DA

Dana A.

Controller and Office Manager

> "I understand the web version is a work in progress, but the jumping back and forth between the two version during my business day gets quite irritating at..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6831669)

VR

Verified Reviewer

Quality Assurance Executive

> "Once set up properly, it offers strong functionality and long-term value, but the learning curve and less modern interface can slow things down initially."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7086997)

AB

Anna B.

CFO

> "Only thing that does not work as far as I am concerned is that we can only have 2 tenants show on our monthly statements."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6848624)

BR

Benjamin R.

Service Manager

> "The service issues, history/notes, and the ability to quickly write/send template letters to tenants are all great features that I use and enjoy daily."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6349508)

RS

Rodney S.

Owner

> "Now I am using Rent Manager to manage a single office building that I own, and I could not do it efficiently without using this software. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6342313)

KC

Kaila C.

Property Administrator

> "Good when utilized by all staff/tenants, RM Support is Great BUT all add-ons cost additional, difficult scripting & system gaps lacks functionality unless..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6861148)

TG

Tessa G.

Office Assistant

> "Too many bugs, several recurring issues that support has stated are just not fixable but that to me sounds like it is just a lot of work for them to do and..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#SoftwareAdvice___6874640)

AA

Audry A.

Administrator

> "I also appreciate how smoothly it integrates with third‑party tools and how powerful the reporting features are."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7110247)

CG

Chris G.

Property Manager

> "Mobile functionality is limited compared to the desktop version, which affects on-the-go usability."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7022610)

DD

Daniel D.

Manager

> "Rent Manager offers many options to tweak and customize the software to meet our individual needs and processes."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6841972)

LM

Lisa M.

Management

> "Sometimes it can take a while until I get through to a customer support member and I can be on hold for a longer time."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6847875)

AR

Amanda R.

Staff Accountant

> "I have experience with other Accounting systems like QuickBooks and CINC but my experience with Rent has been extremely pleasant and enriching because allows..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6673748)

VR

Verified Reviewer

Quality Assurance Executive

> "The main drawback of Rent Manager is its steep learning curve."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7086997)

AS

Adamary S.

Leasing Manager

> "Rent Manager helps streamline my work, improve efficiency, and stay on top of daily property tasks and reports."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7006695)

RB

Regina B.

owner

> "I can not issue a security deposit refund electronically thru the program. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6822261)

RR

Rachel R.

Leasing Agent

> "We love all their features, and the "hyperlink-like" interface that allows you to jump around within different parts of the program."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7011882)

DA

Dana A.

Controller and Office Manager

> "My biggest hang up with Rent Manager is I can not work exclusively in one version of the software."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6831669)

TD

Tracey D.

Regional Manager and System Administrator

> "It's more robust than most other software I've used for this industry, and they have a lot of useful integrations. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7090837)

CG

Chris G.

Property Manager

> "New users often struggle to find features quickly, and some tasks require too many clicks."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7022610)

CG

Chris G.

Property Manager

> "The customizable reports and dashboards provide clear insights into financials and operations."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7022610)

BC

Brayden C.

Property Manager

> "It is also very clear that certain features are underdeveloped."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7074243)

JM

Jeff M.

Partner COO

> "The onboarding and installation was a bigger time commitment than we anticipated, but it was well worth it, and Rent Manager's support team stuck with us..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7093349)

RD

Roberta D.

Accountant

> "I have issues with the ? mark getting to the page I need for finding my own support answers. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6842683)

LD

Laura D.

Accounts Payable Coordinator

> "The customer support most of the times can fix or help with any requirement a user may have."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7088959)

JR

Jovon R.

Property Manager

> "It is not self guided it will allow you to make mistakes."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7082884)

MM

Morgan M.

Operations Manager

> "I like how I create filter titles for each of my managers I have."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7061496)

AP

Amy P.

Asset Manager

> "There are a lot of features that I was not aware of; shortcuts, system preferences that I didn't know that I could make my own."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6367325)

KE

Kimberly E.

Accountant and office manager

> "They just added AI features for writing letters and it has been such a time saver."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7070838)

BC

Brayden C.

Property Manager

> "I find myself running into a variety of bugs repeatedly."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7074243)

BC

BECKY C.

VP OF ACCOUNTING

> "sensitive content hidden\] was very helpful today in going over the different options for how to use the Estimates, Purchase Orders, and Inventory Items. "

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6854724)

CM

Carole M.

office manager

> "The only thing I can think of is that if I'm working remotely, I can't access it from an iPad, it must be a laptop."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6651201)

AA

Audry A.

Administrator

> "The search tools, workflows, and automation options save a tremendous amount of time."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7110247)

MM

Morgan M.

Operations Manager

> "As well as the prospect section is very disorganized."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7061496)

VR

Verified Reviewer

Quality Assurance Executive

> "Customer support is knowledgeable and helpful, and the system provides good long-term value for money once fully implemented."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7086997)

DG

Dianne G.

Staff Housing Manager

> "The issues we have when the Apply Now link is clicked creating automatic duplicate accounts - super frustrating!"

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6511653)

TB

Trevor B.

Assistant Property Manager

> "Overall - nothing but a positive experience, it's made both communication with prospects and tenants seamless. While its got its bumps, there is nothing that..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7117139)

SH

Shanna H.

Assistant Property Manager

> "I dont like allocating credits when people move out as it can be very confusing."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7023621)

KE

Kim E.

Office Manager and Accountant

> "I like that one system can do so much and hold so many pieces of documentation."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7068493)

AF

Azalea F.

Accounting Specialist

> "The import function of everyday items, like invoices can be slow."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6395180)

SJ

Sandra J.

Assistant Manager

> "The utility configuration component is helpful and allows for direct exporting of any document you create through rent manager."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6606433)

AR

AJ R.

Service Manager

> "The web-based version does not work at times, so I am forced to use the desktop version."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6623029)

DJ

Deborah J.

Property Manager

> "Customer support is awesome very knowledgeable, kind and team support where they take a minute and teach you giving you the knowledge going forward with the..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7041832)

JM

Jason M.

Owner

> "I don’t like the extra cost for using the API to get my own data."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6653982)

MSF

Muhammad Shahid F.

CEO

> "We cleaned up all of our spreadsheets and centralized our rental records in Rent Manager."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6812349)

TG

Tessa G.

Office Assistant

> "They also had no explanation on why this issue keeps happening which is concerning to me."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#SoftwareAdvice___6874640)

RR

Rachel R.

Leasing Agent

> "From Rent Manager University to the in-program F1 shortcut to get to the support page FOR THE PART OF THE PROGRAM YOU'RE WORKING IN - absolutely genius and..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7011882)

DP

Derek P.

Managing Broker

> "Their software is not at all compatible with strata management in British Columbia"

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#SoftwareAdvice___6732286)

JP

Joshua P.

Asset Manager

> "I've used a number of property management and accounting software platforms during my career in the commercial real estate industry - RentManager is by FAR..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6655526)

KR

Kim R.

Property Manager

> "I do not have any like least problems with Rent Manager."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___7092318)

JY

Jane Y.

Founder

> "Hopefully once all of our functionality is properly set up and actually working correctly, I believe this software has the potential to be incredibly helpful..."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6867983)

DS

Diana S.

Manager

> "Unable to assign 2 or more to a service request."

[See full review](https://www.capterra.com/p/2732/Rent-Manager/#Capterra___6333063)

[View Reviews](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

## User interface

4.77 (1,539)

4.63 (617)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Hostaway

36/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

Rent Manager

Top features

48/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/2732/Rent-Manager/#features)

### Recognition

Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports

Rent Manager is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rent Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

Rent Manager

-   By London Computer Systems
-   Located in United States
-   Founded in 1986

## Popular Comparisons

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway)

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/2732-135182/Rent-Manager-vs-ResMan)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Contact vendor for pricing

Price

$69/month

4.7

Features

4.7

4.6

Ease of Use

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[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

vs

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Contact vendor for pricing

Price

$62/month

4.5

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2732-47428/Rent-Manager-vs-Buildium-Property-Management-Software)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.7

Features

4.8

4.6

Ease of Use

4.8

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[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/2732-20372/Rent-Manager-vs-Entrata)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/)

Contact vendor for pricing

Price

$23/month

4.7

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty)

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.5

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/2732-166893/Rent-Manager-vs-Innago)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-152433/Entrata-vs-Hostaway)

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

vs

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Contact vendor for pricing

Price

$15/month

4.5

Features

4.1

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/2732-133029/Rent-Manager-vs-TenantCloud)