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Rent Manager is a solution for companies that manage a multitude of multifamily, single-family, short-term-stay, and commercial properties who own/manage anywhere from 100-50,000+ units.
Community Association Management Companies
The ease of using it and the ability to get qualified help. Only once have I had a Rep. that was not that knowledgeable.
To date, we have lost 18 homes due to technical issues with our software (email, etc). This is a significant and irreparable loss.
I liked this product and would recommend it as it is user friendly and very comprehensive.
The upload and download feature does not work properly and is a waste of time. The apps associated with the software is not made well, and you really have very little mobile functionality.
Integrates web functionality, customization is abundant, support is amazing, interface and usability as as good as can be expected with this level of complexity.
For us, it was challenging to load all of our images. Perhaps, it was due to the types of images we had, as opposed to a problem on their end.
Rent Manager is a wonderful platform. It's really neat and organized and wen you have any question you can always call their amazing customer support team.
The drop down menus are narrow - so if you don't remember the property account number, you have to scroll down to "find" your account.
The ability to manipulate the actions to fit our processes, The importing process is quick and easy. The export is amazing as well.
We honestly regret the move and have lost clients as a result.
Things like Accounting Software, Board approval functionality, and process management. If used properly, Vantaca is great for historical purposes.
Certain processes are harder to manage in the software. Different communities have different rules for violations and the system does not allow us to set different violation models in the database.
The ease of the data base. I like to be able to have all the information for a client when I have them on the phone.
The system looks intimidating when you first start using it. Most users start to understand the more they use the system.
I feel it is very easy to run reports that we want by choosing the columns you want in the reports. The collection process is easy to use.
A bit hard to learn on the beginning, sometimes it slows down.
Jordan C.: My name is Jordan. I am a leasing and marketing manager of a company with less than 100 employees, and I give Rent Manager a five out of five. So we are a newer company, so we did have a few systems that we tried before Rent Manager, but nothing that really stuck. Since we have both multifamily and single family properties, Rent Manager was one of the only options that offered both capabilities for us, so we have used that very strongly since almost the inception of our company. Rent Manager has worked great for us to both manage single family properties as well as multifamily properties. We love the customization options that we have, and in addition, it has worked great for us. Being able to get started with Rent Manager has been great. In addition, you can really customize your own reports, which we have genuinely appreciated. Additionally, any questions that we have, we can work with that customer service team and they are very quick to answer and always willing to help. I think the biggest thing for us is that we genuinely have to work to customize those reports. So working with your team and working with Rent Manager's team to make sure that you can get the information needed.
Rent Manager
Top FeaturesVantaca
Vantaca
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