# Compare TM3 vs ClinicSense 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TM3 and ClinicSense based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/27328-178722/TM2-vs-ClinicSense

---

# TM3 vs ClinicSense Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TM3ClinicSense2/4 selected

[TM3](https://www.capterra.com/p/27328/TM2/)[4.1 (87)](https://www.capterra.com/p/27328/TM2/reviews/)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

[## TM3](https://www.capterra.com/p/27328/TM2/)[4.1 (87)](https://www.capterra.com/p/27328/TM2/reviews/)

Starting Price

$50.00/month

Value-for-Money

3.8

Functionality

4

Ease of Use

3.8

Customer Service

4.1

Reviews Sentiment

CW

Based on [87 reviews](#user-reviews)

Positive

71

Neutral

10

Negative

6

[## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [644 reviews](#user-reviews)

Positive

635

Neutral

6

Negative

3

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## Summary

* * *

Features in Physical Therapy Software

Best performer

30 / 34

Only TM3

-   Activity Tracking
-   Claims Management
-   Exercise Library

27 / 34

Only ClinicSense

-   Calendar Sync
-   HIPAA Compliant

User satisfaction

User satisfaction

4.1

User reviews[87](https://www.capterra.com/p/27328/TM2/reviews/)

Ease of use

3.8

Functionality

4.0

Value for money

3.8

Customer support

4.1

User satisfaction

4.8

User reviews[644](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$50Flat Rate, Per Month

-   Free version
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Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Practice management software for sole practitioners, clinics, and fitness studios

Best for

ClinicSense is used by massage therapists, physical therapists, occupational therapists, osteopaths, chiropractors, acupuncturists, holistic medicine practitioners, and medical spa owners.

## User reviews

Pros & cons

CW

Colm W.

Chartered Physiotherapist

> "It has pushed us to move outside our comfort zone in a positive way into the digital and technology features with..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2984462)

BP

Ben P.

Massage Therapist

> "Support desk is useless"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___6437472)

LB

Lynley B.

Practice Manager

> "This is enabling our business expansion to progress smoothly and has allowed us to adapt to the challenges of..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956334)

BP

Ben P.

Massage Therapist

> "Awkward when working, awful support when not"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___6437472)

PW

Patricia W.

Manager CEO Understand Babies

> "TM3 has helped me solve the problem of spending valuable clinical time taking payments following by hours in the..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956317)

BR

Becki R.

Practice Manager

> "We were told we had to move from TM2 (their previous system) to TM3 at the end of 2021 - we are STILL waiting for..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___3672555)

CW

Colm W.

Chartered Physiotherapist

> "Appointment scheduling has been made alot more accessible for both the practitioners on the move and our clients..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2984462)

DH

Dell H.

Physiotherapist

> "The system crashes regularly. When updates occur or support sometimes need to do something with the system if it..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2957243)

MM

Maura M.

Marketer

> "It’s also helped us to reduce the admin load through the automated forms and client portal."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978987)

SB

Sonja B.

Director

> "So for example the specific data that is used for KPI reports was only superficial explained as how the software..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978883)

GN

Gillian N.

Senior Physiotherapist

> "More productive as can work while my kids are at sport etc but it needs to be adapted to using with smaller screens..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2984041)

SG

Shrenik G.

manager

> "however, I have not gotten a response from them until 3 months when I stopped my direct debit."

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___3504426)

JB

Jack B.

Sports therapist

> "Tm3 allows quick diary booking, manageable invoicing"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956299)

SG

Shrenik G.

manager

> "Not able to communicate with TM3 Team."

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___3504426)

LB

Lisa B.

Owner

> "I like being able to send forms from within patient notes."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978901)

SC

Sarah C.

Accounts Receivable and Insurance Manager

> "The lock accounts isn't good as you can still back date payments after the system is locked so that defeats the..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978867)

NB

Nika B.

Physiotherapist

> "The ease of use, clean look, ability to integrate patient notes, appointments and feedback as well as reporting."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978910)

JC

Jennifer C.

Physio director

> "Happy to use IM but tel should be re-installed as response times can be slow and then messages are cut off if we..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958113)

SA

Steven A.

Podiatrist

> "Very straightforward and picked up how to use the features I need incredibly quickly and when I did stunble over..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956316)

SG

Shrenik G.

manager

> "Not getting some response until 3 month from TM3"

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___3504426)

SB

Sara B.

Sports Massage Therapist

> "Patient clinical notes have been essential in our multi location clinic even thought they are clunky."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956332)

Rick L.

Director

> "One bank holiday the servers crashed and the system was unavailable until they reopened on Tue to reboot the..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958195)

RR

Roxana R.

Receptionist

> "improves overall activity and helps us keep all records in the same place."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956431)

NG

Niamh G.

Physiotherapist

> "Note writing is absolutely unusable on mobile, which makes the software very little use to me as a clinician."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2981937)

NK

Nagina K.

Head Podiatrist

> "There's a huge amount of flexibility and scalability here - so much so that we've based our business around it's..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956349)

EB

Ellie B.

Physiotherapist

> "Sometimes a little confusing with completing appointments and being able to delete them - the delete button is not..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2979182)

JT

Joanne T.

Foot health Professional

> "Love the fact that we can see each other diaries and make appointments for each other. "

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956324)

BS

Brien S.

Physiotherapist

> "Emails never answered."

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___4179087)

Nicki C.

Operations & Marketing Director

> "Day to day tasks of TM3 have been an easy switch and the diary management so much more straight forward than what..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956326)

KA

Konstantinos A.

owner

> "Access of patient files info and adding info can be tedious at times. "

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978895)

GV

Garett V.

Physiotherapist

> "Scheduling and cancellation tracking have been great benefits"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956307)

EB

Emily B.

Osteopath

> "Sometimes doesn’t send reminder emails/forms which creates major issues."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978894)

Nicki C.

Operations & Marketing Director

> "We look forward to exporting more data outcomes and using these for the industry as a whole."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956326)

BS

Brien S.

Physiotherapist

> "No way to call."

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___4179087)

RF

Ruben F.

Manager

> "The clinical records being perfect for Physiotherapy"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956382)

Rick L.

Director

> "We have also had issues with there being no support 'out of hours' such as weekends and bank holidays."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958195)

NG

Niamh G.

Physiotherapist

> "Appointment scheduling is ok, note writing generally works somewhat"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2981937)

LB

Lynley B.

Practice Manager

> "When additions / suggestions are made, there doesnt seem to be any progress often and not follow up procedure other..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956334)

NK

Nagina K.

Head Podiatrist

> "TM3 is as easy to use as any MS product but has a pleasing depth that rewards you for looking further."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956349)

GV

Garett V.

Physiotherapist

> "Patient record keeping / SOAP notes do not offer anything over and above the competitors"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956307)

SB

Sara B.

Sports Massage Therapist

> "Never having used any other patient management software it’s hard to compare however I can say the step up from TM2..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956332)

SB

Sonja B.

Director

> "The interface is not intuitive or engaging making administration even more of a chore."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978883)

GV

Garett V.

Physiotherapist

> "Easy online access ensures working from home flexibility."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956307)

BS

Brien S.

Physiotherapist

> "Frustrated is an understatement"

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___4179087)

SB

Sara B.

Sports Massage Therapist

> "Once learnt how to use it, where everything is and what it does the system is very functional."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956332)

GN

Gillian N.

Senior Physiotherapist

> "It is painful having to go back at the end of the day through each patient to see who needs completing."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2984041)

HW

Hannah W.

Managing Director & Principal Osteopath

> "It’s reliable and we are never left without the software now that it is cloud-based."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978839)

NG

Niamh G.

Physiotherapist

> "Appointment scheduling is difficult on desktop and very difficult on mobile"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2981937)

LB

Lynley B.

Practice Manager

> "There is plenty of help available and plenty of tutorials for things you are unsure of."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956334)

JH

Jamie H.

Physiotherapy

> "Sometimes it crashes which makes it difficult to see your diary"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978880)

SW

Scott W.

Sports Therapist

> "The software has so much potential and keeps everything in one place."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956297)

VR

Verified Reviewer

Manager

> "System to download data does not work."

[See full review](https://www.capterra.com/p/27328/TM2/#GetApp___3027176)

SC

Sarah C.

Accounts Receivable and Insurance Manager

> "Customer Service is amazing, any issues gets solved in a timely manor."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978867)

DK

Dave K.

Managing Director

> "The work to set up the system - very time consuming- more guidance is required"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978840)

JP

Jack P.

Physiotherapist

> "Pretty good, few issues with crashes and inefficiency but overall better than others"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2957121)

JC

Jennifer C.

Physio director

> "Have recommended and its been taken up by 3 other users recently and was told I would get a discount but that has..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958113)

DH

Dell H.

Physiotherapist

> "Reminders and free use of email is great. "

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2957243)

ST

Stephen T.

Lead Physio Dorset

> "Often slow to use when multiple practitioners selected."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958133)

SB

Sara B.

Sports Massage Therapist

> "Easy to use patient/practitioner diary and booking system."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956332)

SPM

Stephane Patrick M.

Podiatrist

> "Terrible."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2957234)

GV

Garett V.

Physiotherapist

> "Customer service is responsive to queries."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956307)

KB

Kiera B.

Practice Owner

> "Extremely poor"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978844)

[View Reviews](https://www.capterra.com/p/27328/TM2/reviews/)

CC

Carron C.

RMT

> "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619)

BB

Brittiany B.

Owner Operator

> "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier...."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

Jeremy R.

Owner

> "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

DS

Derwil S.

Massage Therapist

> "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067)

EK

Emily K.

Licensed massage therapist

> "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

JV

Jesi V.

Owner, LMT

> "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732)

HD

Hail D.

receptionist

> "there are sometimes system glitches where I am not able to add payments nor book appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

SV

Soni V.

REGISTERED MASSAGE THERAPIST

> "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910)

RP

Rebekkah P.

Owner

> "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382)

LS

Larry S.

Administration Manager

> "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

AL

Angela L.

Registered Massage Therapist

> "Some of the forms I build are not accessible or as easily printable as the pre-made forms."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

SB

Shannon B.

Owner operator

> "Older clients complain that they cannot navigate the calendar for the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

EK

Emily K.

Licensed massage therapist

> "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

AW

Amber W.

Massage Therapist and Esthetician

> "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

HD

Hail D.

receptionist

> "this can be stressful as im not sure if bookings, payments and patient information are being saved."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

LS

Larry S.

Administration Manager

> "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

TH

Teara H.

Owner, Massage Therapist

> "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

VS

Veronica S.

Massage Therapist

> "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390)

SC

Samantha C.

Registered Massage Therapist

> "Trying to print out receipts from app was difficult trying to find where to do it from."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587)

JB

Jane B.

Licensed Massage Therapy

> "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209)

CA

Chad A.

Applied Kinesiologist

> "Currently, the cursor for clicking on the web is misaligned."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284)

CF

Cynthia F.

Massage therapist

> "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877)

KC

Kala C.

Owner

> "The limitations of using the recommended processors though the software is unfortunate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "It is a fantastic platform that handles everything from online booking to detailed SOAP charting seamlessly."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

SB

Shannon B.

Owner operator

> "My older clients still have trouble navigating the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

DA

Djoanna A.

Manual Osteopathy, RMT

> "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "I often find myself needing to wait until I'm at a computer to do tasks that should be easy to handle on the go."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

AK

Amarina K.

Owner and Licensed Massage Therapist

> "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031)

RC

Rob C.

Massage Therapist

> "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372)

DW

Danie W.

Registered Massage Therapist

> "I am finding it difficult to find a way to change the way my invoices are printing."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955)

JG

James G.

Owner

> "I also like the credit card capture feature prior to booking to make payment of invoices easy. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

LJ

Laudie J.

Licensed Massage Therapist

> "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035)

AW

Amber W.

Massage Therapist and Esthetician

> "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

PH

Priscilla H.

Naturopath and bodyworker

> "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557)

SM

Sharon M.

Massage Therapist

> "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358)

SR

Susan R.

Registered Massage Therapist

> "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167)

JG

Judith G.

Massage Therapist

> "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430)

TK

Takanori K.

Counsellor Psychotherapist

> "some of my clients conatacted me, saying "I have not received the receipt although I paid." "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

RT

Rishabh T.

Help Desk Manager

> "ClinicSense appears to excel in appointment management, offering features like online booking, automated reminders, and customizable scheduling."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6285216)

CB

Christine B.

owner

> "Inability to add pictures or cut and paste fliers into the email newsletter template."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695)

Jeremy R.

Owner

> "Covers all the features required by software to take my mobile massage business to the next level."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

TP

Timothy P.

Owner operator

> "Whenever I have had a problem with the system (usually because of my own incompetence around anything tech - actually, it's not at all complicated)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046)

CW

Carolyn W.

Registered Massage Therapist

> "i also love that I can pull reports and keep track of taxes separately, this is a great feature."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030978)

KD

Kat D.

Owner and Therapist

> "Some clients do not want to give out an email address so they are not able to use the online booking."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645)

JL

Jennifer L.

Chiropractic Physician

> "It’s straight forward, offers wonderful communication options such as newsletters and birthday emails, and the customer service I’ve received is top..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6796834)

MF

Mia F.

Registered Massage Therapist

> "I do wish the app on the phone was better."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936)

HS

Heather S.

MASSAGE THERAPIST

> "I appreciate how Clinicsense is always striving to improve the product by adding features such as the Waitlist feature."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7023519)

WG

Will G.

Massage Therapist

> "Unable to display the full service name due to the fixed window size."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KC

Kelly C.

Massage Therapist

> "I love that it sends a weekly email to my clients about last minute times available for their treatments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435)

LAB

Leigh-Anne B.

Registered Massage Therapist

> "Also, some features are not easily accessible when using the platform on a mobile device."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033)

TH

Teara H.

Owner, Massage Therapist

> "What I like most is that I have control over my appointments and if my current clients or future clients can book automatically or if I need to..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

RZ

ROBIN Z.

Massage therapist

> "So I believe it’s an error on their program"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079)

CF

Coral F.

Registered Massage Therapist

> "My clients and I both really appreciate the appointment reminders, especially the text message option."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032249)

AG

Aubrey G.

Massage Therapist

> "Sessions being cancelled when they're not supposed to have been canceled by the client."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633)

BB

Brittiany B.

Owner Operator

> "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

WG

Will G.

Massage Therapist

> "Actual Booking System (Service Menu) design is one of the worst I've ever seen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

BB

Brittiany B.

Owner Operator

> "Overall I’m beyond satisfied with ClinicSense and will continue to promote the company to my fellow LMT’s as a viable option for in upgrade to their..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

WG

Will G.

Massage Therapist

> "Unable to change the size of the operating window."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KD

Keighli D.

Massage Therapist

> "My issues are responded to so quickly and if the issue is something about the software the team has advocated for change to happen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7105830)

WG

Will G.

Massage Therapist

> "Hard for clients to navigate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

JG

James G.

Owner

> "With continuous improvements like wait lists, it continues to give me what I need for my practice."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

LV

Lane V.

Owner

> "This is a service that should be fixed almost immediately."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795)

LH

Lianne H.

Registered Massage Therapist

> "It helps a lot with accouting and bookkeeping to a certain degree."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021718)

KL

Kirsten L.

Licensed Massage Therapist

> "They feel a little outdated and would like to see some refinement so our marketing emails match the quality of our services."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4817554)

Kimberly K.

LMBT, MSPT, OWNER

> "They actually answer you and provide solutions and videos to guide you through if needed."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079742)

LB

Lynann B.

RMT

> "not as many features as some popular programs like not being able to sign client files"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It makes booking, scheduling, and payments SO easy, and my clients love how smooth everything feels."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

CM

Cathy M.

OMT

> "I don't find the app as easy to use as the desktop version"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444)

LAB

Leigh-Anne B.

Registered Massage Therapist

> "ClinicSense's Lite plan offers essential features for RMTs, including client management and online scheduling."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033)

DC

Dovie C.

Massage Therapist

> "I think the only con is that it took me a little bit of time to get used to, I wish that I could see more than just a week of my schedule at a time."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4787259)

TK

Tayler K.

LMT, CES

> "Helps me manage clients and grow my company"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7020377)

Yusuf H.

Dr

> "Uploading images in marketing emails is distorted once uploaded."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4851526)

KW

Karine W.

Massage Therapist

> "It is also easy for my customers to make appointments online and communicate with me."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7095195)

SZ

Sara Z.

RMT

> "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734)

AR

Amanda R.

Massage Therapist

> "It has everything you need to run a smooth busy business. If you can’t find something the help line works great."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7049197)

NP

Nadine P.

RMT

> "Made the switch from paper bookings a few years ago to help deal with reminders & rescheduling- at the time I owned a clinic & had 5 massage..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4599795)

[View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/)

## User interface

[TM3](https://www.capterra.com/p/27328/TM2/)

4.09 (87)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

4.84 (644)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TM3

Top features

30/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/27328/TM2/#features)

ClinicSense

27/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/178722/ClinicSense/#features)

### Recognition

No recognitions have been awarded to TM3

No recognitions have been awarded to ClinicSense

### Deployment & support

TM3

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ClinicSense

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TM3

-   By Blue Zinc IT
-   Located in United Kingdom
-   Founded in 2003

ClinicSense

-   By ClinicSense
-   Located in Canada
-   Founded in 2013

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