# Compare TM3 vs ClinicSense 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TM3 and ClinicSense based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/27328-178722/TM2-vs-ClinicSense

---

# TM3 vs ClinicSense Features and Cost Comparison

Last updated April 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TM3ClinicSense2/4 selected

[TM3](https://www.capterra.com/p/27328/TM2/)[4.1 (87)](https://www.capterra.com/p/27328/TM2/reviews/)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

[## TM3](https://www.capterra.com/p/27328/TM2/)[4.1 (87)](https://www.capterra.com/p/27328/TM2/reviews/)

Starting Price

$50.00/month

Value-for-Money

3.8

Functionality

4

Ease of Use

3.8

Customer Service

4.1

Reviews Sentiment

CW

Based on [87 reviews](#user-reviews)

Positive

71

Neutral

10

Negative

6

[## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [653 reviews](#user-reviews)

Positive

644

Neutral

6

Negative

3

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What’s your intended use case?

## Summary

* * *

Features in Physical Therapy Software

Best performer

30 / 34

Only TM3

-   Activity Tracking
-   Claims Management
-   Exercise Library

27 / 34

Only ClinicSense

-   Calendar Sync
-   HIPAA Compliant

User satisfaction

User satisfaction

4.1

User reviews[87](https://www.capterra.com/p/27328/TM2/reviews/)

Ease of use

3.8

Functionality

4.0

Value for money

3.8

Customer support

4.1

User satisfaction

4.8

User reviews[653](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$50Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Practice management software for sole practitioners, clinics, and fitness studios

Best for

ClinicSense is the all-in-one practice management platform wellness practitioners love. Massage therapists, osteopaths, physical therapists, acupuncturists & more — finally, one place for everything.

## User reviews

Pros & cons

CW

Colm W.

Chartered Physiotherapist

> "It has pushed us to move outside our comfort zone in a positive way into the digital and technology features with..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2984462)

BP

Ben P.

Massage Therapist

> "Support desk is useless"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___6437472)

LB

Lynley B.

Practice Manager

> "This is enabling our business expansion to progress smoothly and has allowed us to adapt to the challenges of..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956334)

BP

Ben P.

Massage Therapist

> "Awkward when working, awful support when not"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___6437472)

PW

Patricia W.

Manager CEO Understand Babies

> "TM3 has helped me solve the problem of spending valuable clinical time taking payments following by hours in the..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956317)

BR

Becki R.

Practice Manager

> "We were told we had to move from TM2 (their previous system) to TM3 at the end of 2021 - we are STILL waiting for..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___3672555)

CW

Colm W.

Chartered Physiotherapist

> "Appointment scheduling has been made alot more accessible for both the practitioners on the move and our clients..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2984462)

DH

Dell H.

Physiotherapist

> "The system crashes regularly. When updates occur or support sometimes need to do something with the system if it..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2957243)

MM

Maura M.

Marketer

> "It’s also helped us to reduce the admin load through the automated forms and client portal."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978987)

SB

Sonja B.

Director

> "So for example the specific data that is used for KPI reports was only superficial explained as how the software..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978883)

GN

Gillian N.

Senior Physiotherapist

> "More productive as can work while my kids are at sport etc but it needs to be adapted to using with smaller screens..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2984041)

SC

Sarah C.

Accounts Receivable and Insurance Manager

> "The lock accounts isn't good as you can still back date payments after the system is locked so that defeats the..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978867)

JB

Jack B.

Sports therapist

> "Tm3 allows quick diary booking, manageable invoicing"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956299)

JC

Jennifer C.

Physio director

> "Happy to use IM but tel should be re-installed as response times can be slow and then messages are cut off if we..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958113)

LB

Lisa B.

Owner

> "I like being able to send forms from within patient notes."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978901)

Rick L.

Director

> "One bank holiday the servers crashed and the system was unavailable until they reopened on Tue to reboot the..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958195)

NB

Nika B.

Physiotherapist

> "The ease of use, clean look, ability to integrate patient notes, appointments and feedback as well as reporting."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978910)

NG

Niamh G.

Physiotherapist

> "Note writing is absolutely unusable on mobile, which makes the software very little use to me as a clinician."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2981937)

SA

Steven A.

Podiatrist

> "Very straightforward and picked up how to use the features I need incredibly quickly and when I did stunble over..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956316)

EB

Ellie B.

Physiotherapist

> "Sometimes a little confusing with completing appointments and being able to delete them - the delete button is not..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2979182)

SB

Sara B.

Sports Massage Therapist

> "Patient clinical notes have been essential in our multi location clinic even thought they are clunky."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956332)

BS

Brien S.

Physiotherapist

> "Emails never answered."

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___4179087)

RR

Roxana R.

Receptionist

> "improves overall activity and helps us keep all records in the same place."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956431)

KA

Konstantinos A.

owner

> "Access of patient files info and adding info can be tedious at times. "

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978895)

NK

Nagina K.

Head Podiatrist

> "There's a huge amount of flexibility and scalability here - so much so that we've based our business around it's..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956349)

EB

Emily B.

Osteopath

> "Sometimes doesn’t send reminder emails/forms which creates major issues."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978894)

JT

Joanne T.

Foot health Professional

> "Love the fact that we can see each other diaries and make appointments for each other. "

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956324)

BS

Brien S.

Physiotherapist

> "No way to call."

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___4179087)

Nicki C.

Operations & Marketing Director

> "Day to day tasks of TM3 have been an easy switch and the diary management so much more straight forward than what..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956326)

Rick L.

Director

> "We have also had issues with there being no support 'out of hours' such as weekends and bank holidays."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958195)

GV

Garett V.

Physiotherapist

> "Scheduling and cancellation tracking have been great benefits"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956307)

LB

Lynley B.

Practice Manager

> "When additions / suggestions are made, there doesnt seem to be any progress often and not follow up procedure other..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956334)

Nicki C.

Operations & Marketing Director

> "We look forward to exporting more data outcomes and using these for the industry as a whole."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956326)

GV

Garett V.

Physiotherapist

> "Patient record keeping / SOAP notes do not offer anything over and above the competitors"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956307)

RF

Ruben F.

Manager

> "The clinical records being perfect for Physiotherapy"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956382)

SB

Sonja B.

Director

> "The interface is not intuitive or engaging making administration even more of a chore."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978883)

NG

Niamh G.

Physiotherapist

> "Appointment scheduling is ok, note writing generally works somewhat"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2981937)

BS

Brien S.

Physiotherapist

> "Frustrated is an understatement"

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___4179087)

NK

Nagina K.

Head Podiatrist

> "TM3 is as easy to use as any MS product but has a pleasing depth that rewards you for looking further."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956349)

GN

Gillian N.

Senior Physiotherapist

> "It is painful having to go back at the end of the day through each patient to see who needs completing."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2984041)

SB

Sara B.

Sports Massage Therapist

> "Never having used any other patient management software it’s hard to compare however I can say the step up from TM2..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956332)

NG

Niamh G.

Physiotherapist

> "Appointment scheduling is difficult on desktop and very difficult on mobile"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2981937)

GV

Garett V.

Physiotherapist

> "Easy online access ensures working from home flexibility."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956307)

JH

Jamie H.

Physiotherapy

> "Sometimes it crashes which makes it difficult to see your diary"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978880)

SB

Sara B.

Sports Massage Therapist

> "Once learnt how to use it, where everything is and what it does the system is very functional."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956332)

VR

Verified Reviewer

Manager

> "System to download data does not work."

[See full review](https://www.capterra.com/p/27328/TM2/#GetApp___3027176)

HW

Hannah W.

Managing Director & Principal Osteopath

> "It’s reliable and we are never left without the software now that it is cloud-based."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978839)

SG

Shrenik G.

manager

> "however, I have not gotten a response from them until 3 months when I stopped my direct debit."

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___3504426)

LB

Lynley B.

Practice Manager

> "There is plenty of help available and plenty of tutorials for things you are unsure of."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956334)

SG

Shrenik G.

manager

> "Not able to communicate with TM3 Team."

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___3504426)

SW

Scott W.

Sports Therapist

> "The software has so much potential and keeps everything in one place."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956297)

DK

Dave K.

Managing Director

> "The work to set up the system - very time consuming- more guidance is required"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978840)

SC

Sarah C.

Accounts Receivable and Insurance Manager

> "Customer Service is amazing, any issues gets solved in a timely manor."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978867)

JC

Jennifer C.

Physio director

> "Have recommended and its been taken up by 3 other users recently and was told I would get a discount but that has..."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958113)

JP

Jack P.

Physiotherapist

> "Pretty good, few issues with crashes and inefficiency but overall better than others"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2957121)

SG

Shrenik G.

manager

> "Not getting some response until 3 month from TM3"

[See full review](https://www.capterra.com/p/27328/TM2/#SoftwareAdvice___3504426)

DH

Dell H.

Physiotherapist

> "Reminders and free use of email is great. "

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2957243)

ST

Stephen T.

Lead Physio Dorset

> "Often slow to use when multiple practitioners selected."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2958133)

SB

Sara B.

Sports Massage Therapist

> "Easy to use patient/practitioner diary and booking system."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956332)

SPM

Stephane Patrick M.

Podiatrist

> "Terrible."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2957234)

GV

Garett V.

Physiotherapist

> "Customer service is responsive to queries."

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2956307)

KB

Kiera B.

Practice Owner

> "Extremely poor"

[See full review](https://www.capterra.com/p/27328/TM2/#Capterra___2978844)

[View Reviews](https://www.capterra.com/p/27328/TM2/reviews/)

JS

Jessica S.

Board Certified and LIcensed Massage Therapist

> "As a Licensed Massage Therapist and business owner, ClinicSense gives me a space to do everything I need, from a seamless intake process, to thorough..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132)

SS

Salvatore S.

RMT

> "The periodic updating of the ClinicSense platform has restricted my schedule input to a few months at which days that are bimonthly and put in manually..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7128111)

CC

Carron C.

RMT

> "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my workload,..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619)

BB

Brittiany B.

Owner Operator

> "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t customize it..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

JV

Jesi V.

Owner, LMT

> "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732)

Jeremy R.

Owner

> "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

SV

Soni V.

REGISTERED MASSAGE THERAPIST

> "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910)

EK

Emily K.

Licensed massage therapist

> "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

EK

Emily K.

Licensed massage therapist

> "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

HD

Hail D.

receptionist

> "there are sometimes system glitches where I am not able to add payments nor book appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier. While..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

HD

Hail D.

receptionist

> "this can be stressful as im not sure if bookings, payments and patient information are being saved."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

DS

Derwil S.

Massage Therapist

> "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy it is..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067)

RP

Rebekkah P.

Owner

> "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382)

VS

Veronica S.

Massage Therapist

> "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment becomes..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390)

AL

Angela L.

Registered Massage Therapist

> "Some of the forms I build are not accessible or as easily printable as the pre-made forms."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146)

LS

Larry S.

Administration Manager

> "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful parameters..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

SB

Shannon B.

Owner operator

> "Older clients complain that they cannot navigate the calendar for the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

CF

Cynthia F.

Massage therapist

> "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed instructions..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "I often find myself needing to wait until I'm at a computer to do tasks that should be easy to handle on the go."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

PS

Patrick S.

RMT

> "I also like that customer support is very quick to reply to concerns, usually with a custom video demonstrating how exactly to navigate the system to..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7126522)

AK

Amarina K.

Owner and Licensed Massage Therapist

> "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "It is a fantastic platform that handles everything from online booking to detailed SOAP charting seamlessly."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

AW

Amber W.

Massage Therapist and Esthetician

> "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start the..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and creates..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

DW

Danie W.

Registered Massage Therapist

> "I am finding it difficult to find a way to change the way my invoices are printing."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955)

DA

Djoanna A.

Manual Osteopathy, RMT

> "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903)

PH

Priscilla H.

Naturopath and bodyworker

> "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

SR

Susan R.

Registered Massage Therapist

> "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167)

RC

Rob C.

Massage Therapist

> "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372)

TK

Takanori K.

Counsellor Psychotherapist

> "some of my clients conatacted me, saying "I have not received the receipt although I paid." "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

JG

James G.

Owner

> "I also like the credit card capture feature prior to booking to make payment of invoices easy. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

CB

Christine B.

owner

> "Inability to add pictures or cut and paste fliers into the email newsletter template."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695)

SM

Sharon M.

Massage Therapist

> "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358)

SC

Samantha C.

Registered Massage Therapist

> "Trying to print out receipts from app was difficult trying to find where to do it from."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587)

JG

Judith G.

Massage Therapist

> "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client management..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430)

CA

Chad A.

Applied Kinesiologist

> "Currently, the cursor for clicking on the web is misaligned."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important information."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

TP

Timothy P.

Owner operator

> "Whenever I have had a problem with the system (usually because of my own incompetence around anything tech - actually, it's not at all complicated)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046)

LS

Larry S.

Administration Manager

> "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

KC

Kala C.

Owner

> "The limitations of using the recommended processors though the software is unfortunate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180)

Jeremy R.

Owner

> "Covers all the features required by software to take my mobile massage business to the next level."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

KD

Kat D.

Owner and Therapist

> "Some clients do not want to give out an email address so they are not able to use the online booking."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645)

JB

Jane B.

Licensed Massage Therapy

> "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far as..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209)

SB

Shannon B.

Owner operator

> "My older clients still have trouble navigating the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

JS

Jessica S.

Board Certified and LIcensed Massage Therapist

> "I highly recommend it for secure and thorough scheduling, notes, billing, intakes, and client communications."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132)

WG

Will G.

Massage Therapist

> "Unable to display the full service name due to the fixed window size."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KC

Kelly C.

Massage Therapist

> "I love that it sends a weekly email to my clients about last minute times available for their treatments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435)

TH

Teara H.

Owner, Massage Therapist

> "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

BB

Brittiany B.

Owner Operator

> "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

AG

Aubrey G.

Massage Therapist

> "Sessions being cancelled when they're not supposed to have been canceled by the client."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633)

BB

Brittiany B.

Owner Operator

> "Overall I’m beyond satisfied with ClinicSense and will continue to promote the company to my fellow LMT’s as a viable option for in upgrade to their..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

WG

Will G.

Massage Therapist

> "Actual Booking System (Service Menu) design is one of the worst I've ever seen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KD

Keighli D.

Massage Therapist

> "My issues are responded to so quickly and if the issue is something about the software the team has advocated for change to happen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7105830)

WG

Will G.

Massage Therapist

> "Unable to change the size of the operating window."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

JG

James G.

Owner

> "With continuous improvements like wait lists, it continues to give me what I need for my practice."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

MF

Mia F.

Registered Massage Therapist

> "I do wish the app on the phone was better."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936)

Kimberly K.

LMBT, MSPT, OWNER

> "They actually answer you and provide solutions and videos to guide you through if needed."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079742)

LJ

Laudie J.

Licensed Massage Therapist

> "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for me."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It makes booking, scheduling, and payments SO easy, and my clients love how smooth everything feels."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

WG

Will G.

Massage Therapist

> "Hard for clients to navigate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

AW

Amber W.

Massage Therapist and Esthetician

> "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

LV

Lane V.

Owner

> "This is a service that should be fixed almost immediately."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795)

KW

Karine W.

Massage Therapist

> "It is also easy for my customers to make appointments online and communicate with me."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7095195)

RZ

ROBIN Z.

Massage therapist

> "So I believe it’s an error on their program"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079)

AR

Amanda R.

Massage Therapist

> "It has everything you need to run a smooth busy business. If you can’t find something the help line works great."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7049197)

KL

Kirsten L.

Licensed Massage Therapist

> "They feel a little outdated and would like to see some refinement so our marketing emails match the quality of our services."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4817554)

TP

Timothy P.

Owner operator

> "My clients too love this feature and are able immediately to see my availability and get an instant confirmation."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046)

LB

Lynann B.

RMT

> "not as many features as some popular programs like not being able to sign client files"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457)

AN

Ahrianna N.

Massage Therapist

> "I’ve been using ClinicSense since 2018 and it’s made my life as a business owner so much smoother, I recommend the platform to other massage therapists!"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7122696)

CM

Cathy M.

OMT

> "I don't find the app as easy to use as the desktop version"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444)

TK

Takanori K.

Counsellor Psychotherapist

> "I have contacted them several times, and their responses have been super quick every time. And the issues get solved quickly, too."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

LAB

Leigh-Anne B.

Registered Massage Therapist

> "Also, some features are not easily accessible when using the platform on a mobile device."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033)

JG

James G.

Owner

> "ClinicSense also has great marketing tools like Google Review email follow ups."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

Yusuf H.

Dr

> "Uploading images in marketing emails is distorted once uploaded."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4851526)

TK

Takanori K.

Counsellor Psychotherapist

> "appointment management/scheduling & appointment management/appointment scheduling: the system is easy and straightforward."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

SZ

Sara Z.

RMT

> "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged in..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734)

KC

Kelly C.

Massage Therapist

> "The customer support is amazing…it blows my mind that you get to deal with real live people."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435)

NP

Nadine P.

RMT

> "Made the switch from paper bookings a few years ago to help deal with reminders & rescheduling- at the time I owned a clinic & had 5 massage therapists..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4599795)

[View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/)

## User interface

[TM3](https://www.capterra.com/p/27328/TM2/)

4.09 (87)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

4.83 (653)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TM3

Top features

30/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/27328/TM2/#features)

ClinicSense

27/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/178722/ClinicSense/#features)

### Recognition

No recognitions have been awarded to TM3

ClinicSense is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Massage TherapySoftware (2026) 

Best Value Massage TherapySoftware (2025) 

### Deployment & support

TM3

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ClinicSense

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TM3

-   By Blue Zinc IT
-   Located in United Kingdom
-   Founded in 2003

ClinicSense

-   By ClinicSense
-   Located in Canada
-   Founded in 2013

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