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Practice management platform that enables medical institutions to improve operational processes with appointment scheduling, email reminders, billing, electronic claims submission and more.
Chiropractic Practices
Thank you, everyone at Eclipse, for all your help and understanding. Special thanks to our rep I really appreciate all the help you've given me.
We started with a competitors program and quickly found out that it was not working for us. We couldn't do nearly what we wanted to do and were limited in our possibilities.
Excellent in customer support services and they make it easy to remain a member. The customer support staff is always helpful, knowledgeable, patient and effective.
However, it fails to connect into session- and they say there is "nothing they can do for me" if they cannot connect remotely.
Excellent support and guidance w/ billing by my awesome trainer. I also like the affordability of this product.
It is time consuming, difficult to manage and frustrating to use. They don't even update the ICD 10 codes year to year.
He is the most friendly and supportive customer service representative and I would strongly recommend anyone with questions to contact him.
The Con was my own fear in using the software to it full capacity. This was overcome by simply making a phone call to customer support.
I recommend using ACOM as your software provider. They do all the updates and customer service is great and helpful.
Being unable to accurately describe this in the note can undermine the author's credibility.
The blend of point and click speed, useful for many daily encounter notes, with the ability to go to straight dictation for more complex and individual notes is wonderful.
Currently, the statement does not show the full amount of monies collect from the patient and it is confusing...we have had a lot of mad patients, to say the least.
It is very easy to use, and if we ever have problems, technical support is just a phone call away. We are a completely paperless practice, thanks to the help of this wonderful company.
No leaving a message and waiting for someone to return your call.
Having integrated software is a great benefit of this product. The EHR is great and when we have to send records to other offices or audits everyone is impressed by our notes.
That a patient cannot have 3 different types of accounts within their main acct. Insurance, Auto accident and Cash accts.
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