--- title: "Compare Vanillasoft vs Pipedrive 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Vanillasoft and Pipedrive based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/27609-132666/VanillaSoft-vs-Pipedrive" page_type: "comparison" language: "en" --- # Vanillasoft vs Pipedrive Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VanillasoftPipedrive2/4 selected [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.6 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) [## Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.6 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment QS Based on [233 reviews](#user-reviews) Positive 218 Neutral 9 Negative 6 [## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [3,062 reviews](#user-reviews) Positive 2,859 Neutral 139 Negative 64 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### monday CRM 4.7 (466) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (1,005) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Data Security NA Contact Management 4.5 Activity Dashboard 5.0 Contact Database NA Data Import/Export 4.4 80%Fit High performer Feature ratings Data Security 4.4 Contact Management 4.4 Activity Dashboard 4.3 Contact Database 4.4 Data Import/Export 4.5 User satisfaction User satisfaction 4.6 User reviews[233](https://www.capterra.com/p/27609/VanillaSoft/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.5 User reviews[3,062](https://www.capterra.com/p/132666/Pipedrive/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.4 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $19Per User, Per Month - Free version - Free trial Best for Best for Fast-moving revenue teams. Organizations with SDRs and BDRs or organizations that generate leads. Fundraising organizations with engagement centers and DXOs. Best for Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## User reviews Pros & cons QS Qudsia S. Assistant Director of Development > "I particularly appreciate the reporting and analytics features, which allow me to track key metrics like dials per hour,..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7113471) KK Karan K. Health Broker > "While Vanillasoft has helpful tools, I struggled with slow responsiveness and limited customization in key features" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7013621) QS Qudsia S. Assistant Director of Development > "It has been a dependable tool for managing our call center operations and helping our team stay organized and productive..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7113471) FV Franchesca V. Independent Licensed Agent > "It takes a lot of time training and watching and re-watching videos, and since it was rolled out pretty close to AEP/OE, I..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034286) QS Qudsia S. Assistant Director of Development > "The scripting tools are also very helpful for training student callers and ensuring consistent messaging across the team." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7113471) CP Casey P. Career Agent > "The tracking isn't always correct, and the amount of time on the phone calls are never correct." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7027495) QS Qudsia S. Assistant Director of Development > "As someone who manages a university phonathon, VanillaSoft has been incredibly effective for running a high-volume calling..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7113471) AM Ahmed M. Agent > "Also, sometimes it’s hard to stop drips or adjust them on the fly, which can lead to extra charges or confusion." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7045503) MC Molly C. Business Development > "It would be even more effective if there was a CRM built in and a way to upload multiple phone numbers and email addresses..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6838283) GH Gabby H. Captain > "The phones and they're ability to call and it go through is a mess 9 times out of 10. If you email someone with another..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6882041) TG Theresa G. Assistant Director of Annual Giving > "The system supports both auto-dialing and manual dialing, allowing for versatility depending on the situation." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7064866) SB Sam B. Director of Operations > "data management and access, its almost impossible to pull ANY data outside of a week ago without the dashboard freezing or..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6804870) TG Theresa G. Assistant Director of Annual Giving > "What stands out most is how streamlined it makes tracking interactions—the process feels seamless and natural for both the..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7064866) KK Kristian K. Sales employee > "What I least like about vanilla soft is the fact I can’t auto call and I have to click every time." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7061548) AM Alexis M. Licensed insurance agent > "I’ve been able to reach a lot of potential clients, the system is very user friendly and the customer support has been..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7051093) SS Stephen S. Owner > "VanillaSoft’s automations and call routing boost efficiency, but the clunky email builder hinders email design." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6884143) AO Andrew O. Sales Manager > "VanillaSoft offers solid value, especially for sales teams that need a structured cadence tool for lead management and..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6879199) DV Dennis V. Career Agent > "My least favorite thing about Vanillasoft would be having to wait 15 seconds before going onto the next number, whenever I..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6831051) CC Caroline C. Caller > "What I like most about Vanillasoft is its features. When I am using the interface, I can see and use everything clearly." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7026151) SF Shauna F. independent contractor > "lack of tech support on Sundays (and after hours) - if you get locked out of your account, you just have to wait until..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6851770) TG Theresa G. Assistant Director of Annual Giving > "Overall, this system significantly enhances my communication efforts, making my interactions efficient and effective." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7064866) GH Gabby H. Captain > "I should have to copy every email before I send it, in fear that the whole system is going to crash out the second I hit..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6882041) VC Valery C. Digital Philanthropy Caller > "It was quickly resolved and they were also able to find my account and pin point what needed to be done in a short amount..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7026210) CF Chrissy F. Fundraising Specialist > "Sometimes things work as they're supposed to, sometimes the emails fail to send or the phones stop working and then I'm..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7004712) TJ Teayaka J. Agency Owner > "I love being able to view each lead easily by uploading a CSV and comment on it." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7089783) SQ Serena Q. Health Advisor > "I dislike that we have to wait 15 seconds before we can disposition a lead and dial a new lead." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6814116) AD Anna D. Head of Annual Giving > "VanillaSoft allows us to increase the ROI of our campaigns and takes away a lot of manual tasks." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6810518) SW Sydney W. Insurance Agent > "That Accounting takes their time to get back to you on Payment errors that slow down my business!!!!" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7000543) KT Kathia T. It Tech > "Once configured, it really boosts productivity and lead conversion rates." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7032190) GH Gabby H. Captain > "It's very much not a user friendly platform in a lot of ways including the fact that literally everything HAS to be..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6882041) KT Kathia T. It Tech > "The workflow automation saves a lot of time, and the interface is straightforward once you get used to it." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7032190) AD Anna D. Head of Annual Giving > "As a UK-based institution, it is frustrating that the calling function is set up for North American locations." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6810518) CF Chrissy F. Fundraising Specialist > "It organizes leads well by different types of groups so similar groups can be grouped together under one filter." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7004712) AB Anthony B. sales agent > "the color tags are very small and not the whole bar so it's barely noticeable to be effective" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6853925) AO Andrew O. Sales Manager > "VanillaSoft provides a reliable level of security with role-based permissions and data encryption." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6879199) MR Marcus R. CFO > "Screens would stop loading, wouldn't load all sections." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034959) KK Kristian K. Sales employee > "Vanilla soft has been good since I started using it making it easy to see my leads and text me constantly" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7061548) GB Gabrielle B. Advisors > "Sometimes there are technical issues or delays that keeps me from getting the leads in a timely manner." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7007860) AM Ahmed M. Agent > "I liked how simple it was to keep track of leads, callbacks, and follow-ups without getting overwhelmed." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7045503) MR Marcus R. CFO > "It at times hindered our employees." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034959) PM Philippe M. Broker > "The interface is clean and easy to navigate, and the automation features save a ton of time." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7040466) RK Raechel K. Trainer > "can't click on all of the corporate contacts from the lead" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6885851) SB Sam B. Director of Operations > "we use vanilla soft, for now, as a main tool to help our clients and our employees succeed." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6804870) SH Sharon H. Broker > "Zero customer support is offered." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7082872) JM Joey M. CEO > "The way it manages our leads and constant follow up is great and callbacks is also very good for managing" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7003938) SF Shauna F. independent contractor > "CRM - difficult to use - have to jump back and forth to go down the list while making one off calls. " [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6851770) RL Richard L. Licensed Agent > "Integration of many features and gerneal convenience were very good." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7086106) KK Kristian K. Sales employee > "Also it is alittle hard to use on my phone" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7061548) KJ Kayla J. Call Center Director > "Provides many useful features, adaptable to the needs of our call center." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6812015) DF Dylan F. Agent > "Then I cannot get back on the dialer until the next day" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6832496) SF Shaun F. Executive Account Manager > "I believe Vanilla Soft’s service is invaluable—truly a game changer for our team!" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7040588) CB Chelsey B. Appointment Setter > "Some support staff weren't able to help." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6848862) DF Dylan F. Agent > "I like that it has an internal calendar and that I can keeps notes" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6832496) GH Gabby H. Captain > "NOW YOU CAN'T EMAIL EITHER OF THEM without getting Vanilla Soft involved." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6882041) KH Kevin H. Founder > "The interface and management aspects are great and love the cadences." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7057181) DF Dylan F. Agent > "Decent and easy to use overall , but the dialer issue is really holding up my job." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6832496) JD Jessica D. Supervisor > "Overall, I enjoy using VanillaSoft and the setup of the software makes it easy to find mechanisms needed for the project..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6831673) FV Franchesca V. Independent Licensed Agent > "It is pretty complicated to use. " [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034286) Elma T. Office Manager > "I also appreciate the availability of both online and phone support—it’s reassuring to know help is accessible when needed." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6874254) CF Chrissy F. Fundraising Specialist > "There are a lot of features that are very basic." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7004712) Elma T. Office Manager > "With the right amount of training, guidance, and hands-on practice, I believe navigating the back end will become much..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6874254) BA Bridget A. Health Insurance Agent > "Customer service wasn't the best and when it would glitch I wouldn't be able to find the root cause." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___3834202) Evangeline M. Business Development Representative > "Vanillasoft is easy to use, the dialer moves quickly, the calendar is set up well, and inputting data is simple." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6855706) CG Chris G. Health advisor > "I have the pictures and i am going to conitnue to make it my personal vendetta to let everyone know how I SPENT 1000S $ ON..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#SoftwareAdvice___3464887) KH Kevin H. Founder > "Easy to set-up and get going, but lots of depth to smooth the lead management process." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7057181) GH Gabby H. Captain > "It's very much not a user friendly platform in a lot of ways including the fact that literally everything HAS to be..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6882041) TG Theresa G. Assistant Director of Annual Giving > "I highly recommend it to others seeking to enhance their communication and data management processes." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7064866) FV Franchesca V. Independent Licensed Agent > "It is pretty complicated to use. " [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034286) KH Kevin H. Founder > "Reporting is excellent and much better than any other system I've used." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7057181) KK Karan K. Health Broker > "While Vanillasoft has helpful tools, I struggled with slow responsiveness and limited customization in key features" [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7013621) ES Elliot S. Owner > "Both platforms are reliable, easy to use, and essential to our daily operations." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7050283) SF Shauna F. independent contractor > "lack of tech support on Sundays (and after hours) - if you get locked out of your account, you just have to wait until..." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6851770) RL Richard L. Licensed Agent > "Support for issues was quick ad timely." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7086106) MR Marcus R. CFO > "Screens would stop loading, wouldn't load all sections." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034959) BH Brooke H. Licensed Insurance Agent and Consultant > "Vanilla soft/soft phone works well most of the time and is easy to use and easy to learn." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7041636) MR Marcus R. CFO > "It at times hindered our employees." [See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034959) [View Reviews](https://www.capterra.com/p/27609/VanillaSoft/reviews/) Brett B. Founder > "Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240) D Dovilė Š. Ecommerce Manager > "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) SG Sauve G. Sales Representative > "Pipedrive is super visual and simple .Satisfied with its customizable pipeline,easy on boarding,ability to set up automation and a..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7156569) D Dovilė Š. Ecommerce Manager > "Very disappointing customer experience regarding feature transparency and support." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) D Dovilė Š. Ecommerce Manager > "We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team inbox,..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) JA Josh A. Co-founder, VP of Marketing > "All the customization can make it difficult to decide how to best implement the services across the company." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697) RM Rick M. Account Manager > "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) Alexander K. CEO > "The Customer Success Manager called my response "frustration."" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) VR Verified Reviewer Head of Sales Operations > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking,..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) MS Marvin S. Product Development Lead > "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018) Jonathon B. Senor Content Manager > "It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7146497) AM Andrew M. Founder > "You need to pay for higher levels to even access it and when you do it's still terrible." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738) BC Bobby C. Shipping Coordinator > "I like that businesses can use the platform and schedule meetings easily with customers. " [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843) Alexander K. CEO > "Refund refused." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) SE Sitav E. Marketing Associate > "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization,..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) RM Rick M. Account Manager > "The workflow when going through activities isn't too efficient." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) VR Verified Reviewer Account Executive > "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719) KM Keith M. President > "pipedrive customer service is utter garbage, I have been locked out of my primary account for days." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495) KS Kavit S. Consultant > "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231) AG Alyson G. Head of Finance > "UI/UX is not as sophisticated as, for example, salesforce" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082) VR Verified Reviewer Head of Sales Operations > "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) KH Karl H. Member of the board > "Did not use it due to the pricing scheme that they have in use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) AS Amber S. Business Administrator > "I like that Pipedrive can be integrated with other applications as needed." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560) MH Mark H. Owner > "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) D Dovilė Š. Ecommerce Manager > "Easy to use interface, good deal pipeline visualization, and useful automation features for small sales teams." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) JW Jess W. Business development and marketing > "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507) SH Sabrina H. Sales Admin > "I like how it's easy to navigate through, and there are different categories to separate stages of a job." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443) PJ Priyanshu J. Manager > "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636) MD Maria D. Product Marketing Manager > "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973) DL Daniela L. Sales Manager > "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) PW Peter W. Onboarding Manager > "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088) KH Karl H. Member of the board > "I think their pricing packages are quite plain stupid." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) HA Hayley A. Manager > "The swim lane layout for deals is easy to track and gives great visibility." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7154931) DV Daniel V. Sales > "It requires some experience to create the process properly, is a bit difficult to create all the "funnels"" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939) Ava H. Staff Software Engineer > "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172) JM Japhet M. Creative Director > "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965) VR Verified Reviewer Marketing Director > "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) HO Hannah O. Marketing Manager > "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185) SR Spencer R. Account Manager > "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614) John S. Social Media Consultant > "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231) MM Mirjam M. Marketing and Communications Manager > "I like how the data on leads, deals, persons and organizations all are can be customized and linked together." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212) NM Nathan M. Marketing Manager > "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) Jim P. Fractional Consultant > "Perfect for mid to late(r) funnel client management." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528) DL Daniela L. Sales Manager > "On the downside, the mobile app isn’t as powerful as the desktop version." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) VR Verified Reviewer Marketing Director > "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) MS Michael S. Designer > "Your clients can get lost in the shuffle if you do not schedule a follow up for them." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907) SE Sitav E. Marketing Associate > "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) MH Mark H. Owner > "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) DL Daniela L. Sales Manager > "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another...." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) DL David L. CEO > "It’s confusing that you can’t put in contact information for companies." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661) MS Mohammed S. Owner > "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850) Jennifer H. Owner > "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562) MM Meelis M. IT support > "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147) Flor C. Software Developer > "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615) NN Nick N. Owner > "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205) BC Ben C. General Manager > "Email interface not great." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882) IE Irma E. Advisor > "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741) DS David S. VP > "It was tedious to use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964) MH Michelle H. Senior Project Manager > "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) NM Nathan M. Marketing Manager > "Support when they're having server issues, which is all too often." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) Brendan C. Business Development Rep > "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630) SS Sofia S. Product Manager Marketing Moda > "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037) EL Elliot L. General Manager > "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179) BK Bernardo K. CEO > "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544) MH Michelle H. Senior Project Manager > "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) LH Lucy H. Marketing Manager > "Sometimes a little basic in terms of reporting." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914) VR Verified Reviewer Managing Director > "It’s streamlined our sales process and improved efficiency." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080) VR Verified Reviewer IT and Digital Marketting Head > "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513) KH Kira H. Senior Operations Manager > "It keeps our business running so smoothly and ensures that we never miss anything for our clients." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965) VR Verified Reviewer Tagie Burton > "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358) AS Amber S. Business Administrator > "Overall, my team and I like using Pipedrive." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560) JF Jill F. Office manager > "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553) MB Michael B. Executive > "I like that there’s multiple ways to document details for a client." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6702381) JP Jen P. Sales > "Reports and set up can be confusing and difficult." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6264938) BH Brittany H. Marketing Assistant > "As a marketing enthusiast and collaborator, I reckon Pipedrive is tops for managing leads within my team. " [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6566510) SQ Sarah Q. Designer > "I find the interface busy and not too user friendly" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095) Brett B. Founder > "The platform is flexible, powerful, and incredibly user friendly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240) Maxime T. CEO > "difficult to get used to for new users also the fact of paying a lot of money to send grouped emails without the possibility to define..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3847472) NT Nathan T. President > "This helps me stay organized with different tasks and projects." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6734579) OP Oyaro P. Research assistant > "The cost is a little bit expensive compared to any other alternatives" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6234264) SB Samuel B. CTO > "Nice interface for business and prospects management" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6469800) SQ Sarah Q. Designer > "I find the interface busy and not too user friendly" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095) Aleksey D. Chief Business Development Officer > "Our CRM boasts an intuitive interface and seamless integration with Zapier." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4789661) ZB Zeynel B. Social Media Manager > "Additionally, there are some issues with the user interface that can be confusing at times." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4418712) EL Elliot L. General Manager > "Pipedrive's interface is user-friendly and easy to navigate." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179) MH Michele H. Accountant > "It was a bit clunky and could do with a more friendly interface." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4346228) AS Aimee S. Director > "No other tool really measures up to this, and even though there are other software that do the same thing - the interface on this wins..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3853677) D Dovilė Š. Ecommerce Manager > "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) VR Verified Reviewer Head of Sales Operations > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking,..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) JW Jess W. Business development and marketing > "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507) VR Verified Reviewer Head of Sales Operations > "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) John S. Social Media Consultant > "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231) AS Amber S. Business Administrator > "I like that Pipedrive can be integrated with other applications as needed." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560) BC Ben C. General Manager > "Email interface not great." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882) VR Verified Reviewer Marketing Director > "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) AG Alyson G. Head of Finance > "UI/UX is not as sophisticated as, for example, salesforce" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082) Brett B. Founder > "The platform is flexible, powerful, and incredibly user friendly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240) DS David S. VP > "It was tedious to use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964) VR Verified Reviewer General Manager of Manufacturing > "They offer some wonderful tutorials to aid with anything that may arise." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6515600) JF Josep F. Digital Strategy > "Is not easy to link with ERP or Billing Platform." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4462712) RM Rick M. Account Manager > "Easy to use; Once you learn the basics, and terminology, Pipedrive is very practical." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) MG Maud G. Digital Marketing & Communications Manager > "Hard to understand." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4140111) KH Karl H. Member of the board > "Easy to use and many possibilities, similarly the UX is good and many additions." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) D Dovilė Š. Ecommerce Manager > "Very disappointing customer experience regarding feature transparency and support." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) MB Michell B. auto sales > "Pipedrive lets our customers do there quote online with ease." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771) Alexander K. CEO > "The Customer Success Manager called my response "frustration."" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) HC Heather C. Social Media Director > "The guides and support team really helped me out every time i got stuck." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6852825) KM Keith M. President > "pipedrive customer service is utter garbage, I have been locked out of my primary account for days." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495) Jay W. Principal > "The support team via the chat service has been of great assistance." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6547542) MH Mark H. Owner > "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) [View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/) ## User interface [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/) 4.59 (233) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) 4.53 (3,062) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Vanillasoft 17/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/27609/VanillaSoft/#features) Pipedrive Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/132666/Pipedrive/#features) ### Recognition Vanillasoft is recognized as a top-rated tool in 1 Capterra Shortlist reports Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Vanillasoft Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Pipedrive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Vanillasoft - By VanillaSoft - Located in United States - Founded in 2003 Pipedrive - By Pipedrive - Located in United Kingdom - Founded in 2010 ## Popular Comparisons [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.4 Features 4.4 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/27609-61368/VanillaSoft-vs-Salesforce) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $19/month Price $25/month 4.3 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive) [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.4 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/27609-152373/VanillaSoft-vs-HubSpot-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $19/month Price $20/month 4.3 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM) [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.4 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/27609-155928/VanillaSoft-vs-Zoho-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $19/month Price $14/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Contact vendor for pricing Price $7/year 4.4 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/27609-204998/VanillaSoft-vs-Bigin-by-Zoho-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $19/month Price $7/year 4.3 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM) [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Contact vendor for pricing Price $50/month 4.4 Features 4.3 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/27609-157279/VanillaSoft-vs-Dynamics-365) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $19/month Price $250/month 4.3 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132666-210630/Pipedrive-vs-Kylas) [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Contact vendor for pricing Price $250/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/27609-210630/VanillaSoft-vs-Kylas) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $19/month Price $14.99/month 4.3 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)