Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Inside and remote sales teams. Organizations with SDRs and BDRs or organizations that generate leads. Fundraising organizations with engagement centers and DXOs.
Salesloft was built for the entire revenue organization. SDRs, AEs, Full-Cycle reps, AMs, CS reps, and their managers all have access to features to optimize the complete customer journey.
My increase in productivity is amazing. The sssoft phone is the best & customer service is off the charts.
If there was one dislike it would be the slowness (at times) which was probably linked to updates that needed to be installed.
It's a super easy system to navigate and I love that it is web based, so that I am able to use this marketing tool from anywhere. I also love that I am able to toggle from previous updates.
The Autodialer takes too long and sometimes calls numbers by mistake.
Ease of use and end-user accessibility. Fantastic CRM and has great customization for our personal needs at our University.
No option for calls to be done and received only when someone picks up/VM.
Improved productivity of our callers and better data capture. It's cost effective, and Support is terrific.
Some reports are hard to customize. Need more detail on lead source.
Overall I had a great experience, easy to track previous touches with a contact, great dialer, and pretty good with cadences. It even keeps track of the metrics for each cadence.
More bugs than a low budget apartment in a bad neighborhood. Dialer is bad and slow calls frequently do not log- Salesforce integration is bad.
SalesLoft is a very powerful way to reach out to a large amount of contacts in a scalable fashion. The tool itself is pretty simple to use and intuitive - nothing too fancy, which is a good thing.
This software can be hard to use due to lagging and many technical issues. Sometimes it will un-sync its self from my email, run slow, not load, etc.
The software is incredible when it comes to organization. It helps to keep all my records in order and allows me to effectively navigate the most important and pressing records that need attention.
We are so unhappy with their behavior we are switching to Outreach even though Salesloft refuses to release our company from the contract.
What I mostly love about Salesloft is that is really easy to use, and that it helps me target and follow up with more customers giving automated emails a personalized approach.
Also, it's hard to get answers from customer service.
Nichol S.: Hi, my name's Nichol, and I'm an appointment setter and I give VanillaSoft five-star review because it is the easiest CRM I've ever used. For more reviews like this, please click below. The business problems that I've been able to solve using VanillaSoft is it's just so easy to use. It's easy to upload our leads so we can effectively market the appointments and schedule them for our salespeople. It's very easy to use. You can correct the title or the person's name. You can change the address, email address. You can email the prospects. You could schedule the appointments within the CRM. It's very, very easy to use. I love it. The only problem that I ever had with VanillaSoft is when we linked it with a cellphone and I couldn't get the cellphone to stop dialing.
Wolf: Hey, my name is Wolf. I'm a mid-market account executive. I give SalesLoft a four out of five. For more videos like this, click on the link below. So, we primarily use SalesLoft just as an engagement tool, so something is basic as just as a dialer to call other customers or prospects, and then as far as more advanced functionality, using it for cadences, for email campaigns and just providing us with a more efficient flow for calling these cadences. One of my favorite things about SalesLoft, which I didn't know about initially was just the integrated dialer within Salesforce. So, even though I think a lot of people use SalesLoft within its own window, that little dialer has a ton of functionality. So, it got to the point where I was pretty much using that dialer for shooting out emails, just interacting with customers without having to toggle between Salesforce and SalesLoft. So, that was personally my favorite part about it. The only thing that was a little bit... I wasn't involved from an implementation site, so it could have just been user error, but I did notice that sometimes some of the mapping from Salesforce to SalesLoft and vice versa kind of created some random information within certain fields, but that was the only thing that I recall not loving.
Prioritize real-user-identified key features according to your needs to find your best fit.
VanillaSoft
SalesLoft
Top FeaturesVanillaSoft
--
SalesLoft
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: