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VanillaSoft vs Outplay: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 4,818 reviews from Lead Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
CRM
NA
Contact Management
4.6
Lead Capture
4.3
Prospecting Tools
--
Lead Generation
NA
% Fit
Missing features
Not enough reviews
Feature ratings
CRM
NA
Contact Management
4.5
Lead Capture
4.3
Prospecting Tools
NA
Lead Generation
NA
User satisfaction
4.7
User reviews155
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.6
4.7
User reviews74
Ease of use
4.7
Functionality
4.6
Value for money
4.8
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Inside and remote sales teams. Organizations with SDRs and BDRs or organizations that generate leads. Fundraising organizations with engagement centers and DXOs.

Organizations that want to drive more revenue from their dedicated sales team.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-911293f1-0807-43f2-a999-08d9593657f5
Nichol S
Business Developement
5.0

Nichol S.: Hi, my name's Nichol, and I'm an appointment setter and I give VanillaSoft five-star review because it is the easiest CRM I've ever used. For more reviews like this, please click below. The business problems that I've been able to solve using VanillaSoft is it's just so easy to use. It's easy to upload our leads so we can effectively market the appointments and schedule them for our salespeople. It's very easy to use. You can correct the title or the person's name. You can change the address, email address. You can email the prospects. You could schedule the appointments within the CRM. It's very, very easy to use. I love it. The only problem that I ever had with VanillaSoft is when we linked it with a cellphone and I couldn't get the cellphone to stop dialing.

How Capterra sources reviews
View all video reviews
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User interface
27609 video thumbnail}
1 Video
No videos provided by vendor
27609
5 screenshots
201483
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

VanillaSoft

19/37
  • Alerts/Notifications
  • API
  • CRM
  • Customizable Fields
  • Document Storage
  • Drag & Drop
  • Email Tracking
  • Lead Generation
  • Lead Nurturing
  • Real-Time Data
  • Reminders
  • Sales Reports
  • Sales Trend Analysis
  • Social Media Integration
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Web Forms
  • Activity Dashboard
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Email Marketing
  • For Sales Teams/Organizations
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Qualification
  • Lead Segmentation
  • Monitoring
  • Opportunity Management
  • Pipeline Management
  • Prospecting Tools
  • Reporting/Analytics
  • Sales Forecasting
  • Source Tracking
  • Workflow Management
See All features
Hide Lead Management Software Features -

Outplay

19/37
Show Lead Management Software Features +

VanillaSoft

--

Outplay

--

VanillaSoft
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Outplay
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
VanillaSoft
  • By VanillaSoft
  • Located in United States
  • Founded in 2003
Outplay
  • By Outplay
  • Located in United States
  • Founded in 2019
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