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VanillaSoft vs Kylas Sales CRM: Which is a better fit?

Updated on January 19th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 14,600 reviews from CRM users.
% Fit
Missing features
Not enough reviews
Feature ratings
Contact Management
4.6
Sales Pipeline Management
4.4
Lead Management
4.6
Reminders
NA
Customizable Fields
NA
% Fit
High performer
Feature ratings
Contact Management
4.8
Sales Pipeline Management
4.8
Lead Management
4.8
Reminders
4.8
Customizable Fields
4.7
User satisfaction
4.7
User reviews155
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.6
4.8
User reviews475
Ease of use
4.8
Functionality
4.7
Value for money
4.8
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Inside and remote sales teams. Organizations with SDRs and BDRs or organizations that generate leads. Fundraising organizations with engagement centers and DXOs.

Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-911293f1-0807-43f2-a999-08d9593657f5
Nichol S
Business Developement
5.0

Nichol S.: Hi, my name's Nichol, and I'm an appointment setter and I give VanillaSoft five-star review because it is the easiest CRM I've ever used. For more reviews like this, please click below. The business problems that I've been able to solve using VanillaSoft is it's just so easy to use. It's easy to upload our leads so we can effectively market the appointments and schedule them for our salespeople. It's very easy to use. You can correct the title or the person's name. You can change the address, email address. You can email the prospects. You could schedule the appointments within the CRM. It's very, very easy to use. I love it. The only problem that I ever had with VanillaSoft is when we linked it with a cellphone and I couldn't get the cellphone to stop dialing.

How Capterra sources reviews
View all video reviews
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User interface
27609 video thumbnail}
1 Video
No videos provided by vendor
27609
5 screenshots
210630
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

VanillaSoft

14/37
  • Alerts/Notifications
  • API
  • Customer Journey Mapping
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Forecasting
  • Lead Generation
  • Lead Scoring
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Reminders
  • Sales Reports
  • Segmentation
  • Task Management
  • Third-Party Integrations
  • Activity Dashboard
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Email Marketing
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Referral Tracking
  • Reporting/Analytics
  • Sales Pipeline Management
  • Territory Management
  • Workflow Management
See All features
Hide CRM Software Features -

Kylas Sales CRM

Top Features
32/37
Show CRM Software Features +

VanillaSoft

--

Kylas Sales CRM

  • Best Value CRM
    Software (2024)
  • Best Value CRM
    Software (2023)
VanillaSoft
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Kylas Sales CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
VanillaSoft
  • By VanillaSoft
  • Located in United States
  • Founded in 2003
Kylas Sales CRM
  • By Kylas
  • Located in India
  • Founded in 2020
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