# Compare Vanillasoft vs Meritto 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vanillasoft and Meritto based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/27609-250169/VanillaSoft-vs-Comprehensive-Admission-Suite

---

# Vanillasoft vs Meritto Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VanillasoftMeritto2/4 selected

[Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.6 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/)

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.6 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

[## Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.6 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

QS

Based on [233 reviews](#user-reviews)

Positive

218

Neutral

9

Negative

6

[## Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.6 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [616 reviews](#user-reviews)

Positive

568

Neutral

35

Negative

13

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.5

Lead Management

4.4

Sales Pipeline Management

NA

Activity Dashboard

5.0

81%Fit

High performer

Feature ratings

Data Security

4.4

Contact Management

4.5

Lead Management

4.6

Sales Pipeline Management

4.8

Activity Dashboard

4.5

User satisfaction

User satisfaction

4.6

User reviews[233](https://www.capterra.com/p/27609/VanillaSoft/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.6

User reviews[616](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Fast-moving revenue teams. Organizations with SDRs and BDRs or organizations that generate leads. Fundraising organizations with engagement centers and DXOs.

Best for

From higher education institutions and K-12 schools to EdTech platforms, online degree programmes, study abroad consultants, coaching centres, and vocational training institutes, Meritto caters all.

## User reviews

Pros & cons

QS

Qudsia S.

Assistant Director of Development

> "I particularly appreciate the reporting and analytics features, which allow me to track key metrics like dials per hour,..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7113471)

GH

Gabby H.

Captain

> "The phones and they're ability to call and it go through is a mess 9 times out of 10. If you email someone with another..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6882041)

MC

Molly C.

Business Development

> "It would be even more effective if there was a CRM built in and a way to upload multiple phone numbers and email addresses..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6838283)

KK

Kristian K.

Sales employee

> "What I least like about vanilla soft is the fact I can’t auto call and I have to click every time."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7061548)

TG

Theresa G.

Assistant Director of Annual Giving

> "The system supports both auto-dialing and manual dialing, allowing for versatility depending on the situation."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7064866)

SS

Stephen S.

Owner

> "VanillaSoft’s automations and call routing boost efficiency, but the clunky email builder hinders email design."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6884143)

QS

Qudsia S.

Assistant Director of Development

> "It has been a dependable tool for managing our call center operations and helping our team stay organized and productive..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7113471)

DV

Dennis V.

Career Agent

> "My least favorite thing about Vanillasoft would be having to wait 15 seconds before going onto the next number, whenever I..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6831051)

QS

Qudsia S.

Assistant Director of Development

> "The scripting tools are also very helpful for training student callers and ensuring consistent messaging across the team."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7113471)

SF

Shauna F.

independent contractor

> "lack of tech support on Sundays (and after hours) - if you get locked out of your account, you just have to wait until they..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6851770)

TG

Theresa G.

Assistant Director of Annual Giving

> "What stands out most is how streamlined it makes tracking interactions—the process feels seamless and natural for both the..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7064866)

KK

Karan K.

Health Broker

> "While Vanillasoft has helpful tools, I struggled with slow responsiveness and limited customization in key features"

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7013621)

QS

Qudsia S.

Assistant Director of Development

> "As someone who manages a university phonathon, VanillaSoft has been incredibly effective for running a high-volume calling..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7113471)

FV

Franchesca V.

Independent Licensed Agent

> "It takes a lot of time training and watching and re-watching videos, and since it was rolled out pretty close to AEP/OE, I..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034286)

AM

Alexis M.

Licensed insurance agent

> "I’ve been able to reach a lot of potential clients, the system is very user friendly and the customer support has been quick,..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7051093)

CP

Casey P.

Career Agent

> "The tracking isn't always correct, and the amount of time on the phone calls are never correct."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7027495)

AO

Andrew O.

Sales Manager

> "VanillaSoft offers solid value, especially for sales teams that need a structured cadence tool for lead management and..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6879199)

GH

Gabby H.

Captain

> "I should have to copy every email before I send it, in fear that the whole system is going to crash out the second I hit send."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6882041)

TG

Theresa G.

Assistant Director of Annual Giving

> "Overall, this system significantly enhances my communication efforts, making my interactions efficient and effective."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7064866)

AM

Ahmed M.

Agent

> "Also, sometimes it’s hard to stop drips or adjust them on the fly, which can lead to extra charges or confusion."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7045503)

TJ

Teayaka J.

Agency Owner

> "I love being able to view each lead easily by uploading a CSV and comment on it."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7089783)

CF

Chrissy F.

Fundraising Specialist

> "Sometimes things work as they're supposed to, sometimes the emails fail to send or the phones stop working and then I'm stuck..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7004712)

CF

Chrissy F.

Fundraising Specialist

> "It organizes leads well by different types of groups so similar groups can be grouped together under one filter."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7004712)

SQ

Serena Q.

Health Advisor

> "I dislike that we have to wait 15 seconds before we can disposition a lead and dial a new lead."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6814116)

AO

Andrew O.

Sales Manager

> "VanillaSoft provides a reliable level of security with role-based permissions and data encryption."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6879199)

SW

Sydney W.

Insurance Agent

> "That Accounting takes their time to get back to you on Payment errors that slow down my business!!!!"

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7000543)

KK

Kristian K.

Sales employee

> "Vanilla soft has been good since I started using it making it easy to see my leads and text me constantly"

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7061548)

GH

Gabby H.

Captain

> "It's very much not a user friendly platform in a lot of ways including the fact that literally everything HAS to be resulted..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6882041)

CC

Caroline C.

Caller

> "What I like most about Vanillasoft is its features. When I am using the interface, I can see and use everything clearly."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7026151)

AB

Anthony B.

sales agent

> "the color tags are very small and not the whole bar so it's barely noticeable to be effective"

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6853925)

VC

Valery C.

Digital Philanthropy Caller

> "It was quickly resolved and they were also able to find my account and pin point what needed to be done in a short amount of..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7026210)

SB

Sam B.

Director of Operations

> "data management and access, its almost impossible to pull ANY data outside of a week ago without the dashboard freezing or..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6804870)

AD

Anna D.

Head of Annual Giving

> "VanillaSoft allows us to increase the ROI of our campaigns and takes away a lot of manual tasks."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6810518)

GB

Gabrielle B.

Advisors

> "Sometimes there are technical issues or delays that keeps me from getting the leads in a timely manner."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7007860)

JM

Joey M.

CEO

> "The way it manages our leads and constant follow up is great and callbacks is also very good for managing"

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7003938)

RK

Raechel K.

Trainer

> "can't click on all of the corporate contacts from the lead"

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6885851)

RL

Richard L.

Licensed Agent

> "Integration of many features and gerneal convenience were very good."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7086106)

SH

Sharon H.

Broker

> "Zero customer support is offered."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7082872)

KT

Kathia T.

It Tech

> "Once configured, it really boosts productivity and lead conversion rates."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7032190)

SF

Shauna F.

independent contractor

> "CRM - difficult to use - have to jump back and forth to go down the list while making one off calls. "

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6851770)

KT

Kathia T.

It Tech

> "The workflow automation saves a lot of time, and the interface is straightforward once you get used to it."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7032190)

KK

Kristian K.

Sales employee

> "Also it is alittle hard to use on my phone"

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7061548)

DF

Dylan F.

Agent

> "I like that it has an internal calendar and that I can keeps notes"

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6832496)

AD

Anna D.

Head of Annual Giving

> "As a UK-based institution, it is frustrating that the calling function is set up for North American locations."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6810518)

KH

Kevin H.

Founder

> "The interface and management aspects are great and love the cadences."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7057181)

MR

Marcus R.

CFO

> "Screens would stop loading, wouldn't load all sections."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034959)

JD

Jessica D.

Supervisor

> "Overall, I enjoy using VanillaSoft and the setup of the software makes it easy to find mechanisms needed for the project i'm..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6831673)

MR

Marcus R.

CFO

> "It at times hindered our employees."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034959)

Elma T.

Office Manager

> "I also appreciate the availability of both online and phone support—it’s reassuring to know help is accessible when needed."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6874254)

DF

Dylan F.

Agent

> "Then I cannot get back on the dialer until the next day"

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6832496)

Elma T.

Office Manager

> "With the right amount of training, guidance, and hands-on practice, I believe navigating the back end will become much easier..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6874254)

CB

Chelsey B.

Appointment Setter

> "Some support staff weren't able to help."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6848862)

Evangeline M.

Business Development Representative

> "Vanillasoft is easy to use, the dialer moves quickly, the calendar is set up well, and inputting data is simple."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6855706)

GH

Gabby H.

Captain

> "NOW YOU CAN'T EMAIL EITHER OF THEM without getting Vanilla Soft involved."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6882041)

KH

Kevin H.

Founder

> "Easy to set-up and get going, but lots of depth to smooth the lead management process."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7057181)

DF

Dylan F.

Agent

> "Decent and easy to use overall , but the dialer issue is really holding up my job."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___6832496)

TG

Theresa G.

Assistant Director of Annual Giving

> "I highly recommend it to others seeking to enhance their communication and data management processes."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7064866)

CF

Chrissy F.

Fundraising Specialist

> "There are a lot of features that are very basic."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7004712)

KH

Kevin H.

Founder

> "Reporting is excellent and much better than any other system I've used."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7057181)

FV

Franchesca V.

Independent Licensed Agent

> "It is pretty complicated to use. "

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7034286)

AM

Ahmed M.

Agent

> "I liked how simple it was to keep track of leads, callbacks, and follow-ups without getting overwhelmed."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7045503)

BA

Bridget A.

Health Insurance Agent

> "Customer service wasn't the best and when it would glitch I wouldn't be able to find the root cause."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___3834202)

ES

Elliot S.

Owner

> "Both platforms are reliable, easy to use, and essential to our daily operations."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#Capterra___7050283)

CG

Chris G.

Health advisor

> "I have the pictures and i am going to conitnue to make it my personal vendetta to let everyone know how I SPENT 1000S $ ON..."

[See full review](https://www.capterra.com/p/27609/VanillaSoft/#SoftwareAdvice___3464887)

[View Reviews](https://www.capterra.com/p/27609/VanillaSoft/reviews/)

RM

Rakshit M.

Marketing Executive

> "Meritto's forms are optimized for both desktop and mobile devices, allowing our employees and clients to access and complete forms anytime, anywhere."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6330737)

YK

Yashwant K.

Coordinator

> "lack of Mobile confirmationOne potential drawback with Meritto is that the platform can occasionally feel overwhelming due to the vast array of features and customization..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578785)

YC

Yuvraj C.

Technical Manager

> "Tracking leads and nurturing them through features like lead activity timelines, marketing automation, and analytics, which significantly streamline the admissions workflow."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6588150)

DMRSSR

Dr M R S Suryanarayana R.

Director Admissions

> "its look like a olden days meter auto concept ( no clear information what are all the services are available in meritto , when ever the client is raising the issue then they..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592201)

PS

Pallavi S.

Senior Associate

> "Meritto is a platform with strong customization and automation capabilities that streamline admissions and lead management. While it has a learning curve and can be..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580261)

AB

Adarsh B.

Suport

> "One aspect I liked least about Meritto was the occasional lack of customization options, which made it challenging to adapt the platform fully to specific organizational..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6641976)

PS

Pragya S.

Deputy officee

> "The ability to tailor application forms, workflows, and communication templates allows institutions to adapt the platform to their unique processes and requirements."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6317474)

VC

Vishal C.

Operation and Admission Manager

> "We are unable to know payment time in lead manager. And Many times it take time to update the payment on the application manager."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6334058)

DP

Daman P.

Education Counsellor

> "Meritto excels with its user-friendly interface, powerful analytics, seamless integrations, and top-notch support, making the admissions process highly efficient and..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6348347)

UD

Uday D.

Senior Academic Counsellor

> "sometimes there are some pop-up issues while calling to the customers because of it I am distracted a lot & because of this there is a negative impact also on customers..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572786)

AK

Annamalaisamy K.

Associate manager

> "Easy scoring methodology, also able to download and track the status of the entries made, however Navigation is little tough, based on the user login access the page can land..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572615)

ND

Naman D.

Educational Counsellor

> "Meritto's extensive customization options can be daunting for new users, and occasional integration glitches occur."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6346491)

DDG

Dr. Darshneel G.

VICE PRESIDENT

> "The platform excels in simplifying and automating the admissions process, offering valuable tools like lead management, personalized communication, and insightful analytics."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6593906)

BS

Bikrant S.

Senior Associate

> "Sometimes it's very slow to respond. When searching a particular filter, the page gets stuck and takes a lot of time to load. If too many windows are open, the main page..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6584144)

PJ

Pallavi J.

Senior Business Development Associate

> "What I found most impressive was their ability to digitize and automate traditionally paper-heavy processes, such as application submissions and admissions management."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6346993)

TV

Thejaswini V.

Document Verification

> "One downside I found with MERITTO was the initial complexity in setting up advanced features and workflows, which required a learning curve for full utilization."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6352276)

VS

Vijayendran S.

Head in charge Indian Admissions

> "The platform has greatly improved the efficiency of our admissions process and has provided us with the tools needed to better manage and analyze our data. Despite the..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6405990)

MA

Md A.

HRBP

> "Since it is a cloud-based platform, any connectivity issues can affect access, which might be problematic in areas with unstable internet"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6636042)

SB

Sakshi B.

Sales Executive

> "This is my first time using Merritto from the past 7-8 months and it has helped me a lot like how to organise my work, how to increase my efficiency, how to keep a track on..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6367934)

NK

Niraj K.

Educational Consultant

> "The initial setup and customization can be somewhat complex and time-consuming, which might require significant effort and learning for new users."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6357972)

MA

Md A.

HRBP

> "The platform covers the entire student lifecycle, from lead generation to final admission, which many institutions find convenient for managing everything in one place."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6636042)

SMS

Shaik Muhammad S.

Engagement Manager

> "Same type of templates we cannot use for Raw DBs, Leads and Enrolled Students."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6585791)

PS

Pragya S.

Deputy officee

> "From lead capture to admissions management to CRM integration, Meritto offers a robust platform that addresses the diverse needs of colleges, universities, and other..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6317474)

RG

Rahul G.

Director

> "Your compoany charged us the full amount once charged didnt bother to support us for installation as well as inspite of several reminders didnt refunded our amount."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6340706)

VG

Varalakshmi G.

Document verification

> "Pros: I particularly liked Meritto's seamless automation of admissions processes, intuitive interface for data management, and robust analytics that enhance decision-making..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6346522)

NK

Niraj K.

Educational Consultant

> "Integration with other software systems occasionally faces challenges, leading to potential data synchronization issues."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6357972)

TV

Thejaswini V.

Document Verification

> "One of the standout features of MERITO is its intuitive interface that simplifies task management and promotes seamless collaboration among team members."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6352276)

WM

Waseem M.

Managing Director

> "Additionally, integrating it with external platforms like once trying to integrate the API with Pur website was a bit challenging."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587636)

BK

Babloo K.

Educational Consultant

> "Meritto's digital form management capabilities have eliminated the need for physical paperwork, significantly reducing the time and effort required to complete various..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6347860)

AP

Anuja P.

Admission Counsellor

> "No as such things to mentioned but sometimes all fields are not available in student profile and needs to work on programme list as per institutions"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6349115)

GG

Ganesh G.

Asst.Director - Admissions and PR

> "I really loved the Comprehensive CRM, its Automation, Customizable Workflows, the much needed analytics and Insights, well built Integration Capabilities & User-Friendly..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592245)

SB

Sakshi B.

Sales Executive

> "What sometimes I don't like is it lags a lot some times and the app crashed few times which creates problem."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6367934)

DK

Dipti K.

ivr support

> "It enhances efficiency, provides valuable insights, and improves the applicant experience, making it a cost-effective and scalable solution for educational institutions."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6644554)

VKG

Vishal Kumar G.

Manager

> "Institutions operating in areas with inconsistent internet connectivity may face challenges due to the platform's reliance on being online."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6590973)

VR

Verified Reviewer

Process associate

> "Meritto facilitates communication between admissions staff and applicants through features such as automated email notifications and online portals."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6640623)

AM

Abhishek M.

Manager Outreach and Communication

> "Also if you have data more than 1 year data , dashboard shows discrepencies in data, which is not good so you have to manually maintain an excel sheet if at all you choose to..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6289628)

SA

Sparsh A.

Admission Consultant

> "Meritto improves the applicant experience by offering a user-friendly interface, clear instructions, and convenient access to application status updates and communications."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6343625)

DP

Daman P.

Education Counsellor

> "Meritto's extensive customization can be overwhelming, and occasional integration issues arise."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6348347)

NK

Neha K.

Marketing Manager

> "The \*follow-up function\* stands out as a key feature, allowing users to monitor their progress over time, stay on track, and ensure goals are being met."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6593862)

AS

Anjali S.

Admission Counsellor

> "don't have many filters, like we can't filter leads by campaign names. "

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6340703)

AK

Arun K.

Senior officer at LPU

> "According to me meritto has succeeded in covering all the different tasks on one platform like leads generation, admission conversion and performance analysis of a person"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6573538)

JM

Jahnavi M.

Admission counsellor

> "Not getting verified leads yet, but not receiving notification for every new lead added"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6529785)

KT

Kaushambhi T.

Client Servicing Executive

> "Overall, Meritto (formerly NoPaperForms) provides a solid platform for managing and streamlining admissions and recruitment processes, especially in the education sector."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580759)

AP

Advitha P.

Councillong

> "Cannot delate invalid leads and axassble inly through official email if"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6324981)

Amit K.

Marketing Manager

> "It is useful and effient platform to manage leads and admissiona with user friendly interface."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___7080877)

RC

Rubina C.

Head of Admin

> "Some features may not fully align with specific needs despite customization."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6574019)

PV

Pavan V.

Marketing Associate

> "This ensures that users can quickly navigate the platform without extensive training, making it accessible for teams of all sizes and technical expertise."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592364)

VK

Vandana K.

student engagement

> "overall is calling and dialing is good, recording is available that also good but the notes and remarks part is not good"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580150)

WM

Waseem M.

Managing Director

> "Its simple interface comparing to other CRMs like lead square allow our counselors to easily integrate it to our day to day work-flow."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587636)

DMRSSR

Dr M R S Suryanarayana R.

Director Admissions

> "its mixed experience i can say that dissatisfaction more than the satisfaction ( mean to say that unable to use 100 % features of meritto- its just because not aware and not..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592201)

SS

Shailesh S.

Manager Sales

> "We can easily track the productivity, track the leads with their lead score, also previous lead stage and first lead stage feature is damn good."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6326645)

RA

Ritu A.

Marketing Executive

> "It sometimes create hassle when data is not shown properly."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587158)

SS

Satyendra S.

Head of department

> "Overall meritto provides comprehensive solution for the colleges to be able to attract maximum clients and convert them through Meritto customer life cycle."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578773)

VR

Verified Reviewer

Process associate

> "Some users find Meritto to be expensive, especially for smaller institutions or those with limited budgets."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6640623)

AM

Asha M.

Admin officer

> "I am Using meritto from last 12 months in my workplace, it is easy to use software with top of the line workflow management tool, also scheduling task in meritto is quite..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6308952)

HG

Hardik G.

Director Admissions

> "The cost of integration for each product is very high and varies from customer to customer"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6357576)

JA

Jobair A.

Marketing Manager

> "most advanced SaaS-based Enrolment Automation Platform, serving top academic institutions.t makes the enrollment process easy and efficient."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6366828)

PS

Pahulpreet S.

Career Counseling

> "The reminder feature and the on call add lead display feature doesn't work properly, also since last month I'm unable to make a call through CRM"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6018551)

JS

Jyoti S.

Education Councellor

> "The wide range of field types and customization options allow us to capture all the information we require."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6330619)

SS

Satyendra S.

Head of department

> "Customer Service and Support is too slow to timely resolve the issues"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578773)

LS

Laxmi S.

IST

> "Onboarding and User Interface,,The platform is designed with a user-friendly interface, making it simple for both managers and learners to navigate."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6588160)

PP

Pranav P.

ASSISTANT PROFESSOR

> "LEAD IS NOT PROPERLY ORGANIZED, Relevant lead was not available"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6316154)

UD

Uday D.

Senior Academic Counsellor

> "it's convenient for the user there are many features like customizable filters in Meritto which help me a lot during my work //integration"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572786)

WC

Warren C.

DIRECTOR

> "Lacks some features for Study Abroad agents"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580147)

BG

BINDHU G.

Business Development Executive

> "Leads nurturing & engaging is very simple meritto apps gives over all information about a particular lead & it helps to user to deal smoothly with a lead"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6317348)

YM

Y M.

BDE

> "Invalid leads cant be deleted"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6325029)

NK

Neha K.

Marketing Manager

> "The platform’s \*paperless\* approach and strong \*data security\* make it both environmentally friendly and secure, which is a big plus in today's digital world."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6593862)

Swapnil S.

Mental health associate

> "While handling the long call, half of the details are filled. but, while on the call NPF logs out automatically, making it difficult to find the lead and update the..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___4926410)

SK

Sharvan K.

MARKETING

> "The platform is highly efficient and streamlines the entire enrollment process, saving time and effort for academic institutions."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6370491)

RS

Ramesh S.

Sen. Associate

> "Its Meritto speed I am concerned about sometimes it's goes as slow as possible"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6321829)

KT

Kaushambhi T.

Client Servicing Executive

> "This makes it a comprehensive tool that reduces the manual work typically involved in admissions, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580759)

AG

Aditi G.

Subject Matter Expert

> "Some users might perceive NPF Meritto as deficient in key features or tools necessary to meet their operational requirements, potentially limiting its utility in their..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6170084)

TS

Tejaswini S.

Manager

> "It has made complex processes simpler and more transparent, though a few tweaks in usability and cost accessibility could make it even better."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6597633)

AK

Avinash K.

Business Head

> "The license cost and setup cost was very high compared to other similar products."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6338795)

PK

Pawan K.

Senior Executive - Digital Business

> "Overall UI is very user friendly with seamless navigation through the portal along with easy to use filters and the reporting and analytics features provide clear insights..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6577480)

RA

Rohit A.

Online counselling

> "It lags and sticks sometimes need to improve this"

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6350805)

VS

Vijayendran S.

Head in charge Indian Admissions

> "The comprehensive features and benefits far outweigh the initial hurdles, making it a valuable investment for any institution looking to streamline their admissions..."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6405990)

KK

Konen K.

Admissions counsellor

> "application is a bit slow, needs improvement in this."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6444167)

VKG

Vishal Kumar G.

Manager

> "Advanced analytics and reporting capabilities help track performance and optimize campaigns."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6590973)

ER

Emmanuel R.

Assistant Manager

> "The mobile application isn't as user-friendly."

[See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6595029)

[View Reviews](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

## User interface

[Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)

4.59 (233)

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)

4.59 (616)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Vanillasoft

23/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/27609/VanillaSoft/#features)

Meritto

Top features

37/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#features)

### Recognition

Vanillasoft is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Meritto

### Deployment & support

Vanillasoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Meritto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vanillasoft

-   By VanillaSoft
-   Located in United States
-   Founded in 2003

Meritto

-   By Meritto
-   Located in India
-   Founded in

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4.5

[View full comparison](https://www.capterra.com/compare/133283-250169/Alma-vs-Comprehensive-Admission-Suite)

[Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.4

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/27609-178819/VanillaSoft-vs-EngageBay-Marketing)

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

vs

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130199-250169/LeadSquared-vs-Comprehensive-Admission-Suite)