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Designed for ISPs, the IoT platform helps administrators manage connected devices, automate the reconfiguration of CPEs, and standardize maintenance processes.
Telecommunications, Wireless and IoT, Audio-Visual Installers, Security and Alarm Integrators, Managed Print Providers, and Service Providers
Completely stable and user friendly platform. They are constantly improving the product in a good way.
Our experience was so bad that the high points of the software were overwhelmed by the poor support and complete lack of attention from their higher-ups.
Full-featured CRM & PSA which has good service ticketing, good workflow automation, good custoer and employee portals, good email analytics, and every other feature you could ask for.
Overall average experience due to the lack of versatiliy and add on use as a CRM system, the mobile app was rudimentary. We moved away from Tigerpaw after a few years.
Workflows are also a very powerful tool within this system that we use extensively to automate operations. It's easily the best and the most affordable platform we have used.
Much of what I read and see regarding negative feelings comes from a place beyond the control of Tigerpaw.
I am very grateful to have a team of people who work so hard for us every day. The team treats us like we matter, they care if we are happy and we are much more than a ticket number to them.
Expensive software and we wasted a lot of money.
Flashbox
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