Alexandria vs EZPARTS: Which is a better fit?

The other thing I love about Alexandria is their willingness to take the suggestions from the user to improve the operations. I think it is a great program and I hope we always have it in my library.

I find that adding subject headings is a bit confusing. As often as not I end up duplicating terms and I never can figure out why.

I like that the features are user friendly and that there are constant updates from the company to ensure ease of use.

Somewhat disappointing when you compare it to the big companies.

The program is reliable and consistent. I love the organization of it and appreciate the willingness of the company to constantly be making improvements and updates.

We so much rely on internet connectivity to access the library solution. It is frustrating to both staff and patrons when internet is down, as access is not possible.

The thing I really appreciate about Alexandria, other than the fact that it is a great system, is their AMAZING tech support. When I've needed something, they've helped me every step of the way.

Program went offline often. Couldn’t circulate books or use online card catalog.

SENSITIVE CONTENT] is a great help and always available to help us, we really appreciate it.

The year make model look up is poor. Customers do not know their serial number so it makes it difficult to look up parts.

Our Parts Team relies on this solution for the day to day sales of aftermarket parts. We have had very good success with the entire solution.

Certain items are harder to find, I personally use a "cheat" sheet of most commonly searched items.

I like the ease of use and putting products on the website, how easy it is to manipulate them in EZparts and save us a lot of phone calls from our dealers and growers.

From there you can search all the systems related to that specific model to find the part(s) needed. Second, is that older models are often blocked from being viewed.

Easy to install, manage and use. The customer support is excellent.