Alexandria vs Wix: Which is a better fit?

The other thing I love about Alexandria is their willingness to take the suggestions from the user to improve the operations. I think it is a great program and I hope we always have it in my library.

I find that adding subject headings is a bit confusing. As often as not I end up duplicating terms and I never can figure out why.

I like that the features are user friendly and that there are constant updates from the company to ensure ease of use.

Somewhat disappointing when you compare it to the big companies.

The program is reliable and consistent. I love the organization of it and appreciate the willingness of the company to constantly be making improvements and updates.

We so much rely on internet connectivity to access the library solution. It is frustrating to both staff and patrons when internet is down, as access is not possible.

The thing I really appreciate about Alexandria, other than the fact that it is a great system, is their AMAZING tech support. When I've needed something, they've helped me every step of the way.

Program went offline often. Couldn’t circulate books or use online card catalog.

Vera V

Head of product

It was my first experience building a website and everything worked like a charm and left me really happy with the final result.

Ve had several malfunctions with it in the past. M scared to edit and delete old information on there just because it screwed up the booking button and clients couldn’t schedule.

M extremely happy with what is offered, the ability to pick it right up with an easy to use interface, and the customer service is also high quality as wel.

Jennifer J

Owner

There needs to be more -- and better - quality -- add-ons available. Those with terrible reviews make Wix look bad; more should be done to weed out the awful options.

Accessible to anyone who has a little interest and commitment. Enables the creation of very professional websites, with an excellent image bank and templates.

Krystle K

owner

It was often crashing on customers who would try to buy online. This resulted on many loss sales or issuing discounts to clients for their “inconvenience.

I most like the program's ease of use, cost-effectiveness and the varied and sophisticated designs that are available to those who work with it it.

Lauryn L

Founder

Absolutely awful customer service and support when things go wrong (which they do, daily).