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Solo Chiropractic practices and clinics, who want to optimize profit, reduce tedious tasking, improve patient retention, and increase operational efficiencies. Now available with AIScribe!
Chiropractic Practices
It can be customized to your liking to fit your practice and integrates with so many programs to seamlessly create a reliable file.
Patients are unable to fill out paperwork with their phone or ipad or any non computer/ laptop devices. We lost quite some patients who ran out of patience due to the intake forms.
The thing that I like most about Genesis is that it is extremely user friendly. It has great videos that teach you virtually every aspect of the system.
There is simply too much to know and the training is poor. The initial start up training is woefully inadequate leaving you to learn everything on your own.
The support representatives are helpful and friendly. The integrated merchants are great too.
This is the worst EMR I've had the displeasure of ever being exposed to.
We have had GREAT support, GREAT training, whenever we need help Genesis is right there to help us immediately.
Sometimes it is hard to keep track of and fix errors in patient accounts, I wish there was a way to see what user scheduled or cancelled an appointment.
I recommend using ACOM as your software provider. They do all the updates and customer service is great and helpful.
Being unable to accurately describe this in the note can undermine the author's credibility.
The blend of point and click speed, useful for many daily encounter notes, with the ability to go to straight dictation for more complex and individual notes is wonderful.
Currently, the statement does not show the full amount of monies collect from the patient and it is confusing...we have had a lot of mad patients, to say the least.
It is very easy to use, and if we ever have problems, technical support is just a phone call away. We are a completely paperless practice, thanks to the help of this wonderful company.
No leaving a message and waiting for someone to return your call.
Having integrated software is a great benefit of this product. The EHR is great and when we have to send records to other offices or audits everyone is impressed by our notes.
That a patient cannot have 3 different types of accounts within their main acct. Insurance, Auto accident and Cash accts.
Shanna: Hi, my name is Shanna, I am a chiropractic assistant, we are a small town chiropractic office, and as of right now, Genesis, we give it a five out of five rating. Before Genesis, we had the ChiroTouch cloud system. The reason why we switched was the lack of assistance we got with needing help with our help tickets, billing didn't seem to go through smoothly ever, and our patients didn't like the messaging system. We chose Genesis because they offer a self-service system or a full-service system. We chose to go with the full-service system because now we get a whole team that helps with our billing and it makes everyday flow go a lot better. Our patients really appreciate having an updated balance, and it makes online check-in a lot easier. We are also able to use an app, and patients love the forms that they get online before they come in. Getting started with Genesis was really easy. They make sure to do a lot of check-in calls, they also set up a lot of meetings to make sure everything is going smoothly, and they're available anytime we need anything. For anybody looking into Genesis for their own practice, we would definitely recommend it. Like I said, we were really intrigued with the full-service system for our billing, especially if you're a small office and one person just isn't enough anymore. And the fact that we can be on any device anywhere, setting a patient up at a baseball game or at the mall has been really convenient, being able to grow our practice anywhere we are.
Genesis Chiropractic Software
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