# Compare RAPID vs Platinum system 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RAPID and Platinum system based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/27888-95936/RAPID-vs-Platinum-system

---

# RAPID vs Platinum system Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RAPIDPlatinum system2/4 selected

[RAPID](https://www.capterra.com/p/27888/RAPID/)[4.4 (149)](https://www.capterra.com/p/27888/RAPID/reviews/)

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[4.5 (177)](https://www.capterra.com/p/95936/Platinum-system/reviews/)

[## RAPID](https://www.capterra.com/p/27888/RAPID/)[4.4 (149)](https://www.capterra.com/p/27888/RAPID/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

RT

RT

NA

Based on [149 reviews](#user-reviews)

Positive

131

Neutral

8

Negative

10

[## Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[4.5 (177)](https://www.capterra.com/p/95936/Platinum-system/reviews/)

Starting Price

$65.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

JB

MS

BW

Based on [177 reviews](#user-reviews)

Positive

161

Neutral

13

Negative

3

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Tebra

3.9 (1,356)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

74%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Herfert Software

4.8 (52)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

98%

of reviewers  
rated it above 4 stars

* * *

### SimplePractice

4.6 (2,819)

* * *

Starting Price

$49.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

### EZBIS

4.6 (159)

* * *

Starting Price

$225.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 2,647 reviews from chiropractic software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

5.0

SOAP notes

5.0

For Chiropractors

5.0

Patient Records Management

5.0

Appointment Management

4.5

80%Fit

Feature ratings

HIPAA Compliant

5.0

SOAP notes

4.3

For Chiropractors

5.0

Patient Records Management

3.6

Appointment Management

4.5

User satisfaction

User satisfaction

4.4

User reviews[149](https://www.capterra.com/p/27888/RAPID/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.5

User reviews[177](https://www.capterra.com/p/95936/Platinum-system/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

$199Per Month

-   Free version
-   Free trial

Price starts from

$65Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Chiropractic Practices

Best for

Chiropractors looking to grow their practice

## User reviews

Pros & cons

RT

Robert T.

Chiropractor

> "SENSITIVE CONTENT\] is our billing specialist and she makes it so easy and it allows me more free time."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___3248141)

TM

Teresa M.

Office Manager

> "We due struggle with the billing aspects but that is due more to lack of training than the program itself."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2950526)

RT

Robert T.

Chiropractor

> "I like the fact that the software is always updated and always customizable. "

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___3248141)

PK

Paula K.

Owner/manager

> "Misspelled word in the patient kiosk that has not been corrected after notification, patient statements..."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2707612)

NA

Norman A.

Clinic Director/Owner

> "The lists that can be produced for this purpose makes it easy."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2960803)

SC

Steven C.

owner

> "custom letters are not intuitive and time consuming"

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2979495)

DH

Dawnelle H.

ofc manager

> "I enjoy working with \[SENSITIVE CONTENT\] regarding issues with our software. "

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___3225708)

KK

Kristian K.

Chiropractor

> "The only drawback that I have experienced is the inability to change the schedule time increments without..."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2365227)

TN

Todd N.

Chiropractic Physician & Chiropractic Sports Medicine Specialist

> "You can easily make customizations and changes to the program in real-time. "

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2721630)

GJ

Gharett J.

Owner

> "The billing software is garbage. "

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2955206)

DL

Dawnette L.

Office manager

> "The EHR is great and when we have to send records to other offices or audits everyone is impressed by our..."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2403919)

VG

Vicki G.

CCPA

> "The print out of the receipt is a little hard to understand for a lot of our patients."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2760911)

TM

Teresa M.

Office Manager

> "Makes training employees easy and with low frustration."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2950526)

EB

Emily B.

chiropractor

> "It can be a bit tedious and some things like issuing credits are overly complicated"

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2262189)

AN

Ashley N.

CHiropractor

> "being able to pull forward from any previous note rather then just the last is extremely helpful with that..."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2289335)

JS

Judy S.

Office Manager

> "The prior software was really outdated so there was a lot of changes all at once ."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2321307)

RT

Robert T.

Chiropractor

> "Implementing the software and the training is as easy as you will ever get. "

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___3248141)

TN

Todd N.

Chiropractic Physician & Chiropractic Sports Medicine Specialist

> "I do not use their billing services so I cannot speak to that."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2721630)

DW

David W.

Owner

> "I highly recommend ACOM and the support team to anyone who is looking for a precise and accurate..."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2473866)

JH

JOSEPH H.

Owner

> "My staff and I dread calling support and not getting \[SENSITIVE CONTENT HIDDEN\]"

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2755256)

TR

Tracy R.

owner/administrator

> "She has taught us so many valuable tools and has saved us so many times when we were frustrated and..."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2757519)

AP

Adele P.

Office Manager

> "The cost."

[See full review](https://www.capterra.com/p/27888/RAPID/#SoftwareAdvice___2761044)

[View Reviews](https://www.capterra.com/p/27888/RAPID/reviews/)

JB

John B.

Big Wig

> "There is a lot of neat features like developing "cases" for patients so you can keep track of # of visits, dollar amounts allotted to each visit, make x-ray images static on their chart for quick access. And you can make reminders that will pop-up an alert when..."

[See full review](https://www.capterra.com/p/95936/Platinum-system/#Capterra___6489904)

MS

Molly S.

Chiropractic Assistant

> "It's not super efficient in the sense of being able to find certain functions (you have to know what the "hot keys" are). "

[See full review](https://www.capterra.com/p/95936/Platinum-system/#Capterra___6868835)

[View Reviews](https://www.capterra.com/p/95936/Platinum-system/reviews/)

## User interface

[RAPID](https://www.capterra.com/p/27888/RAPID/)

4.40 (149)

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

4.54 (177)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

RAPID

18/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   For Chiropractors
-   Forms Management
-   Generative AI
-   Healthcare Compliance
-   HIPAA Compliant
-   Inventory Management
-   Multi-Location
-   Outcome Assessment Tools
-   Patient Management
-   Patient Records Management
-   Recurring/Subscription Billing
-   Reporting & Statistics
-   Role-Based Permissions
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Task Scheduling
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/27888/RAPID/#features)

Platinum system

Top features

27/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   For Chiropractors
-   Forms Management
-   Generative AI
-   Healthcare Compliance
-   HIPAA Compliant
-   Inventory Management
-   Multi-Location
-   Outcome Assessment Tools
-   Patient Management
-   Patient Records Management
-   Recurring/Subscription Billing
-   Reporting & Statistics
-   Role-Based Permissions
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Task Scheduling
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/95936/Platinum-system/#features)

### Recognition

No recognitions have been awarded to RAPID

No recognitions have been awarded to Platinum system

### Deployment & support

RAPID

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Platinum system

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RAPID

-   By ACOM
-   Located in United States
-   Founded in 1983

Platinum system

-   By Platinum System
-   Located in United States
-   Founded in 1986

## Popular Comparisons

[RAPID](https://www.capterra.com/p/27888/RAPID/)[4.40 (149)](https://www.capterra.com/p/27888/RAPID/reviews/)

vs

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.04 (1,083)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

$199/month

Price

$159/month

4.3

Features

3.9

4.3

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/27888-48210/RAPID-vs-ChiroTouch)

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[4.54 (177)](https://www.capterra.com/p/95936/Platinum-system/reviews/)

vs

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.04 (1,083)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

$65/month

Price

$159/month

4.3

Features

3.9

4.2

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/48210-95936/ChiroTouch-vs-Platinum-system)

[RAPID](https://www.capterra.com/p/27888/RAPID/)[4.40 (149)](https://www.capterra.com/p/27888/RAPID/reviews/)

vs

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

$199/month

Price

$97/month

4.3

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/27888-128411/RAPID-vs-Genesis-Chiropractic-Software)

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[4.54 (177)](https://www.capterra.com/p/95936/Platinum-system/reviews/)

vs

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

$65/month

Price

$97/month

4.3

Features

4.4

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/95936-128411/Platinum-system-vs-Genesis-Chiropractic-Software)

[RAPID](https://www.capterra.com/p/27888/RAPID/)[4.40 (149)](https://www.capterra.com/p/27888/RAPID/reviews/)

vs

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)[4.80 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/)

$199/month

Price

$299/month

4.3

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/27888-218059/RAPID-vs-ChiroHD)

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[4.54 (177)](https://www.capterra.com/p/95936/Platinum-system/reviews/)

vs

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)[4.80 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/)

$65/month

Price

$299/month

4.3

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/95936-218059/Platinum-system-vs-ChiroHD)

[RAPID](https://www.capterra.com/p/27888/RAPID/)[4.40 (149)](https://www.capterra.com/p/27888/RAPID/reviews/)

vs

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

$199/month

Price

$129/month

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/27888-142407/RAPID-vs-ChiroFusion-Complete-Practice-Management)

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[4.54 (177)](https://www.capterra.com/p/95936/Platinum-system/reviews/)

vs

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

$65/month

Price

$129/month

4.3

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/95936-142407/Platinum-system-vs-ChiroFusion-Complete-Practice-Management)

[RAPID](https://www.capterra.com/p/27888/RAPID/)[4.40 (149)](https://www.capterra.com/p/27888/RAPID/reviews/)

vs

[CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)[4.92 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/)

$199/month

Price

$149/month

4.3

Features

4.9

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/27888-141960/RAPID-vs-ChiroSpring)

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[4.54 (177)](https://www.capterra.com/p/95936/Platinum-system/reviews/)

vs

[CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)[4.92 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/)

$65/month

Price

$149/month

4.3

Features

4.9

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/95936-141960/Platinum-system-vs-ChiroSpring)

[RAPID](https://www.capterra.com/p/27888/RAPID/)[4.40 (149)](https://www.capterra.com/p/27888/RAPID/reviews/)

vs

[zHealth](https://www.capterra.com/p/162807/zHealthEHR/)[4.59 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/)

$199/month

Price

$119/month

4.3

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/27888-162807/RAPID-vs-zHealthEHR)

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[4.54 (177)](https://www.capterra.com/p/95936/Platinum-system/reviews/)

vs

[zHealth](https://www.capterra.com/p/162807/zHealthEHR/)[4.59 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/)

$65/month

Price

$119/month

4.3

Features

4.5

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/95936-162807/Platinum-system-vs-zHealthEHR)