DrChrono vs Report Master: Which is a better fit?

The platform is able to be fully customized and everyone I have had the opportunity to work with has been prompt, polite and effective. I am very happy with my decision to use them as our EHR.

So I suffer through these issues, understanding that in 5 years of use, the problems have not improved-they've actually worsened.

It is easy to customize, easy to use, has the best ipad functionality, excellent customer support, fair pricing and is fast.

What upsets me is that there is no one to speak to in regards to support. I have lost alot of time because the website will not allow me to reset my password.

I love the ability to customize my own templates and create forms that will work for my practice. I enjoy the sleek design and ability to use the App for easy access in the field.

Poor onboarding process. Incompetent staff, unauthorised billing, security breach, non- existent customer service.

This still feels like a relatively young product with great potential. The price is very appealing.

As a medical director, I was unable to do the data searches required and task completions that were required. That’s not even speaking on the business end where the financial interface was poor.

Report Master is a great fit for small to large sized practices seeking to achieve Meaningful Use, improve quality of patient charting, and reduce time spent writing the reports.

There is no section for indexes. The plan section is out date, you can no longer just state decrease pain levels for a goal, you need to use the indexes to set goals.

Excellent program, nicest tech people out there, overall great experience. The support staff was fantastic in answering all questions and helping out with training and implementation.

There are multiple tabs in the report master which can make it confusing.

It save me tremendous amount of time and allow me to have clear concise SOAP notes. Also, it save me a great deal of time on Narrative reports by generating all the exam findings and history.

The paperwork that is provided that we need to have patients fill out is hard to follow. The print is small, there are :LOTS of boxes and it looks messy.

The Tech support is supreme and Chris is just wonderful and Pam is totally there behind the scene support and she is like the Lineman on the football team, and I am an NFL alumni.

Examples: pain frequency should go up by 5 not a range 0-25. The subjective part should compare present to past pain levels and frequencies, then have a percentage of improvement in the assessment.