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Club Sentry has served the member management facilities including health clubs, tennis clubs, private swimming pools and many other membership businesses for over 20 years.
Gyms and health clubs, studios, group fitness, single site & multi site facilities and franchises who want freedom from the front desk and to get more done with their day.
The best feature I like about the product is the willingness of Scott to make upgrades based on my needs. I like the check-in screen view you can see all info from one screen.
This program keeps losing transactions, freezing, charging invoice payments that are not authorized.
I think this is a great application and I would recommend it to anyone.
You get what you pay for. You can add all the contact information for every member.
Simplifies record keeping, keeps information up to date and accurate, and has great tracking features.
I would change the main check-in screen to exclude the list of members and their check-in numbers. We operate a busy 24hr facility and the check in desk is often not occupied by a staff member.
You can get reports on just about anything you need. It is very basic and the learning curve is really easy.
Amazing financial reports and member management. We have been using Gymmaster for almost a year and we love everything about this software and the company.
The system sometimes fails and over charges members.
Data collection is also fantastic. Staff are friendly and do their best to assist with any issues that arise.
Navigating through the backend in the very beginning was a little frustrating at first, as there are a lot of options, and some of the phrasing can be a little confusing until you get used to it.
Integrated billing is easy to use and works great - makes life easy. There are a ton of options in the settings that allow me to set everything up in a way that works best for my specific club.
Currently there’s no 2-way SMS which means when clients reply you have to find the reply in your email then take it back to a separate SMS platform.
We have been using gymmaster for about 6 years and it has been an excellent product, easy to use, easy to tailor to our circumstances, staff need very little training to use, reliable and updates.
I did struggle a bit with finding which reports would give me the information I was after.
Club Sentry
GymMaster
Top FeaturesClub Sentry
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GymMaster
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