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Club Sentry vs WildApricot: Which is a better fit?

Updated on January 5th, 2025
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Summary
Key features rated by users
Features selected based on 1,920 reviews from Club Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Membership Management
--
Payment Processing
--
Registration Management
NA
Billing & Invoicing
--
Mobile Access
NA
% Fit
Not enough reviews
Feature ratings
Membership Management
5.0
Payment Processing
3.8
Registration Management
4.1
Billing & Invoicing
5.0
Mobile Access
4.3
User satisfaction
4.1
User reviews11
Ease of use
4.1
Functionality
3.7
Value for money
4.0
Customer support
4.2
4.4
User reviews556
Ease of use
4.3
Functionality
4.2
Value for money
4.4
Customer support
4.4
Price starts from
One-time payment
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Club Sentry has served the member management facilities including health clubs, tennis clubs, private swimming pools and many other membership businesses for over 20 years.

WildApricot is an affordable cloud-based software for small associations, non-profits, state and local chapter organizations. Manage membership, website, events and more all in one place.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Caryn G
Communications Director
1.0

Caryn: Hello, my name's Caryn. I'm the Communications Director for the Off Campus Writers' Workshop. We're an organization of about 300 and 5,400 members, using Wild Apricot for our event management and membership management. My level of satisfaction, I'm afraid to say is a one. I am not a satisfied customer of Wild Apricot. Before adapting to Wild Apricot, and I believe it was 2015, our organization was on a manual system of personal emails, storing things in folders and Outlook, keeping lists of our email addresses in an Excel sheet. It was a totally manual system, and as we added more members and needed more functionality, it just was not working out for us at all. So at that point, we went to this all in one solution, Wild Apricot. In all honesty, we didn't vet a bunch of systems. I'm sorry that we didn't. We got a recommendation from somebody whose expertise we trusted said, this is a platform that you can get everything under one umbrella that'll solve your problems. And we went for it without doing a great deal of research, basically on recommendation. Getting started was tedious. It was a lot of work that very few people had to do in a short timeframe, so it was not a pleasant experience. As far as difficulty in grasping the functions, I don't think it was over our heads. It was just the amount of tedium involved in getting up and running. I would take a test run. They do offer the opportunity to test the product before you buy. I would pay very close attention to any recommendations that you could get of customers that use Wild Apricot, and I don't know that they would ever supply those names. And I would look at 4, 5, 6 other systems, compare them all. Because once you get on one of these systems, it's very difficult to get off. So you better be happy about the choice you've made from the get-go. And for that reason, I suggest that whoever's looking at it take the time to compare it to several different alternatives that all offer the same functionality, but may have updated their system a lot more readily than the Wild Apricot owners seem to be willing to.

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Club Sentry

16/50
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Attendance Management
  • Booking Management
  • Calendar Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Customer Accounts
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Email Management
  • Employee Management
  • Event Calendar
  • Facility Scheduling
  • Instructor Management
  • Member Accounts
  • Member Portal
  • Mobile Access
  • Online Booking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • SMS Messaging
  • Social Media Integration
  • Website Integration
  • Website Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Customer Database
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • Inventory Management
  • Marketing Automation
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Team Management
  • Third-Party Integrations
  • Visitor Management
See All features
Hide Club Management Software Features -

WildApricot

Top Features
32/50
Show Club Management Software Features +
Club Sentry
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WildApricot
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Club Sentry
  • By Club Sentry Software
  • Located in United States
  • Founded in 2002
WildApricot
  • By Personify
  • Located in United States
  • Founded in 1998
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