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Companies in the Embellished Product Industry. This includes apparel decorators (screen print and embroidery), promotional product distributors, award and recognition companies and digital printers.
Manufacturers and distributors.
I have personally recommended two shops to this software- both converted and are super happy with the system. If you aren't using Shopworks you are going to be behind larger more professional shops.
Horrid, Horrible, Terrible, Damaging To Business, Least Intuitive Software On The Planet.
The system is very robust. Support is very helpful and their online documentation is good.
It has an obvious lack for the financial side of the business and it very clearly lets you know there are no integrations with Quickbooks, unfortunately.
I have nothing but great experiences with OnSite and even the Customer Service is great and very responsive, and they have great trainings to help you learn.
Such as missing scrolling options (before, it was hidden, you had to hover over the edge and it shows) but sometimes now even that doesn't work.
The software has great design, purchasing, and production capabilities. Proof Stuff is a great integration.
But hey, that's about the only even mildly negative thing I can think of.
Engage the workers on their true needs in regards to fit form and function prior to making any investment. I highly recommend Syspro due to the flexibility and ease of learning the software.
You have to click, a lot and some of the menus are confusing. There were no links to other records, you had to manually open the right module and start over again to find related records.
The support is great and they are always enhancing the product. Our CRR is awesome and very helpful.
We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either.
Its good for procurement and just regular accounting. Doing a journal is simple and easy and the company can have different level of approval for each journals.
As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets.
We have been using Syspro software for approximately 12 years and have been very satisfied. Software and database upgrades have been excellent.
Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though.
OnSite
SYSPRO
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