# Compare Horizon vs Commusoft 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Horizon and Commusoft based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/29052-149651/HORIZON-vs-Commusoft

---

# Horizon vs Commusoft Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HorizonCommusoft2/4 selected

[Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.8 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

[## Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.8 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

DB

DB

Based on [105 reviews](#user-reviews)

Positive

102

Neutral

2

Negative

1

[## Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

HG

Based on [209 reviews](#user-reviews)

Positive

203

Neutral

4

Negative

2

## Summary

* * *

Features in Home Inspection Software

23 / 32

Only Horizon

-   Comment Library
-   Freehand Sketch

Best performer

29 / 32

Only Commusoft

-   Audit Management
-   Drag & Drop
-   Electronic Signature

User satisfaction

User satisfaction

4.8

User reviews[105](https://www.capterra.com/p/29052/HORIZON/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/149651/Commusoft/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$100Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Home Inspections, Residential Inspections, Commercial Property and Building Inspections.

Best for

Commusoft is built for commercial and industrial HVAC, generator, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations.

## User reviews

Pros & cons

DB

Dan B.

Owner

> "The realtors love the Action Item list that gets generated along with the report as this makes their job easier when they are developing their "ask"..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4842991)

WD

Winfred D.

Inspector

> "The downside is unable to edit with the program on you devices have to wait until I get back home and connect with my laptop, and also add function..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5045742)

DB

David B.

Home Inspector

> "The owner(s) of the company often do live webinars to help train you better how to use and implement the software to improve your workflow and build..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046341)

JO

John O.

Home Inspector

> "It usually lead to waste of time for me editing my photos and increase the time for me to turn out my report."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046765)

FK

Faiz K.

Home inspector, Owner

> "Apart of the features that horizon provide, it’s an amazing marketing tool for my business, most of my clients end the report discussion by admiring..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4554623)

DB

David B.

Home Inspector

> "For example, when I add my own comments, or my own defect, sometimes it comes out weird in the report."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046341)

MA

Matt A.

Home Inspector

> "I will continue to use them regardless of the price because I like paying for quality as do my clients for quality inspections and reports."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5030333)

RE

Russ E.

Home inspector

> "The expense and issues for the past 18 months, still waiting for new software launch."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5044728)

JO

John O.

Home Inspector

> "The generated reports from horizon are neat and not too busy as I have seen with other reporting tool."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046765)

DB

David B.

Home Inspector

> "I don't like some of the imbedded coding."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046341)

RE

Russ E.

Home inspector

> "Great tool for remote data collection and report production."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5044728)

FK

Faiz K.

Home inspector, Owner

> "Some specific conditions are not listed, and some of the implications are exaggerated, although it can be edited, but sometimes it consumes time."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4554623)

CB

Chad B.

Owner, Inspector

> "Horizon realizes more than any other software that time is precious, whether yours or your clients and is laser focused on saving it."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5045730)

JS

Joseph S.

Home Inspector

> "There are occasionally some minor glitches with the app that require me to restart the app or my phone."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___3744778)

AR

Andrew R.

Inspector/Owner

> "It truly makes me want to go inspect a house, so that I can implement all the features I have customized or just added to make the inspections and..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4323223)

WY

Warren Y.

Home and property inspector

> "I’m a little stuck trying to think about something I don’t like…."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4323547)

AO

Ana O.

Home Inspector

> "From clients and realtors point of view, the reports layout allow them to easily navigate throughout the reports for proper comprehension."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4329681)

MC

Mel C.

General Manager

> "There are competitors in this market, but dollar for dollar, there is no better software to use for home inspections. And, their customer support and..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___2424265)

DB

Dan B.

Owner

> "I've been using horizon for 10 years now and even when there have been some tech glitches, its always been easy to get a hold of someone you can..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4842991)

BT

Brad T.

Owner

> "Photo arrangements is not flexible in the PDF format."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___2423483)

JW

Joshua W.

President

> "Very positive, good tool, and someone actually answers the phone when you call their office - amazing!"

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___6294621)

RN

Roger N.

Home Inspector

> "The search library isn't as extensive or easy to articulate as described."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___2256230)

[View Reviews](https://www.capterra.com/p/29052/HORIZON/reviews/)

HG

Haroon G.

Gas engineer

> "Intuitive interface and powerful scheduling tools made daily operations seamless."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7059693)

NI

Numan I.

Managing Director

> "that you cannot mass delete old data from system in bulk or for a time period caused storage issues"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6369934)

RN

Rebecca N.

Operations manager

> "Engineers find the mobile app straightforward, and the office team love how everything is linked in one..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7016769)

JW

Justin W.

Associate Director of Operations

> "The maps function is a bit laggy when seeing where the engineers are."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6312924)

KH

Kyle H.

Operational Manager

> "Commusoft is an easy to use, CRM software to help manage day to day diaries for our engineers and estate..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6378026)

KB

Kristofor B.

Director

> "Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

DA

Dominic A.

Owner

> "Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405847)

DS

Dean S.

Operations and Development Manager

> "Also adjusting invoices and managing invoicing is not easy."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358083)

SO

Shannon O.

Engineer

> "The daily diary is very easy to follow and make changes to compaired to other apps"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6803209)

MH

Miriam H.

VP

> "You would NEVER get this level of service with other softwares."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

MH

Miriam H.

VP

> "The customization aspect of Commusoft is wonderful!"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

GS

Georgia S.

Director

> "My accounting software sometimes rejects CIS invoices with domestic reverse vat charge, that is our only..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5043653)

SB

Sam B.

Director

> "Commusoft has transformed my business and saved us countless hours of administration time."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6305476)

JP

Joseph P.

Director

> "They have a "computer says no" attitude to customer service."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940)

JD

John D.

Director

> "It is a fast system that our office staff and engineers find easy to use"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358373)

KB

Kristofor B.

Director

> "The trainers themselves don't even fully understand the system."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

JB

Jamie B.

Office Administrator

> "It means everything can be tracked very easily, which in turn means tracking KPIs is a breeze."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6055260)

KJ

Kelly J.

Head of maintenance

> "the only downside is that you have to buy extra data when you have run out"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424)

CC

Christopher C.

heating engineer

> "It takes the stress out of managing invoices, diary maintaince, job scheduling and is really easy to use."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6164555)

SB

Selena B.

Director

> "You cant amend service sheets from the office, I understand why but its very annoying when they have done..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

SP

Stacey P.

Locksmith

> "How practical it is to use, it makes things a lot easier."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

AS

Aaron S.

CEO

> "Sometimes feel support doesn't really answer the question you're asking."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128)

SP

Stacey P.

Locksmith

> "It's straightforward and easy to understand."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

SB

Selena B.

Director

> "Only minor annoyances.... Doesn't seem to work well on mac (home computer) not sure if this is my..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

ZH

Zac H.

Director

> "Ease of use by all users, able to plan works and invoices easily."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6140524)

TE

Thad E.

Office Manager

> "Some subfunctions on invoice creation are a tad fiddly"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3494767)

JM

Jaroth M.

Student

> "I really like the m way that the graphic interface it's ordered and the way that the buttons are in the..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3497043)

JB

Jonathan B.

Director

> "I could think of negative things to put in this this coloumn but there arent many flaws"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___4004983)

WA

Waleed A.

Office Manager

> "The ease of scheduling jobs for our engineers."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6191068)

VW

Vanessa W.

Director

> "Ability to change the headers is not straightforward, I cannot understand how you are not able to just..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2385611)

MS

Michael S.

Director

> "Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2847832)

CD

Charlotte D.

Shareholder

> "The system can lag which can make tasks longer."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2342707)

JW

James W.

Heating engineer

> "I have recommended commusoft to many people as it will help any size company, from a one-man band to a..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3812333)

MC

Marcus C.

Heating engineer

> "No help at all to find data on clients."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2394865)

[View Reviews](https://www.capterra.com/p/149651/Commusoft/reviews/)

## User interface

[Horizon](https://www.capterra.com/p/29052/HORIZON/)

4.77 (105)

4.74 (209)

### Features

Horizon

23/32

-   Activity Dashboard
-   Add & Edit Photos
-   AI Copilot
-   Alerts/Notifications
-   Audit Management
-   Comment Library
-   Commercial Inspections
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Management
-   Freehand Sketch
-   Generative AI
-   GPS
-   Mobile App
-   Offline Access
-   Payment Processing
-   Real-Time Data
-   Repair Estimates
-   Report Summary
-   Residential Inspections
-   Task Scheduling
-   Templates
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/29052/HORIZON/#features)

Commusoft

Top features

29/32

-   Activity Dashboard
-   Add & Edit Photos
-   AI Copilot
-   Alerts/Notifications
-   Audit Management
-   Comment Library
-   Commercial Inspections
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Management
-   Freehand Sketch
-   Generative AI
-   GPS
-   Mobile App
-   Offline Access
-   Payment Processing
-   Real-Time Data
-   Repair Estimates
-   Report Summary
-   Residential Inspections
-   Task Scheduling
-   Templates
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/149651/Commusoft/#features)

### Recognition

No recognitions have been awarded to Horizon

No recognitions have been awarded to Commusoft

### Deployment & support

Horizon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Commusoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Horizon

-   By Carson, Dunlop & Associates
-   Located in United States
-   Founded in 1978

Commusoft

-   By Commusoft
-   Located in United States
-   Founded in 2006

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/29052-92228/HORIZON-vs-AppFolio-Property-Manager)

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.74 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

vs

[Contractor+](https://www.capterra.com/p/213952/Contractor/)[4.75 (205)](https://www.capterra.com/p/213952/Contractor/reviews/)

$100/month

Price

$29/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149651-213952/Commusoft-vs-Contractor)