# Compare Horizon vs AppFolio Property Manager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Horizon and AppFolio Property Manager based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/29052-92228/HORIZON-vs-AppFolio-Property-Manager

---

# Horizon vs AppFolio Property Manager Features and Cost Comparison

Last updated May 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HorizonAppFolio Property Manager2/4 selected

[Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.8 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

[## Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.8 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

DB

FK

MA

Based on [105 reviews](#user-reviews)

Positive

102

Neutral

2

Negative

1

[## AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [1,890 reviews](#user-reviews)

Positive

1,703

Neutral

108

Negative

79

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Home Inspection Software

Best performer

23 / 32

Only Horizon

-   Customizable Fields
-   Dispatch Management
-   Freehand Sketch

22 / 32

Only AppFolio Property Manager

-   Audit Management
-   Electronic Signature
-   Video Support

User satisfaction

User satisfaction

4.8

User reviews[105](https://www.capterra.com/p/29052/HORIZON/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

User satisfaction

4.5

User reviews[1,890](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Home Inspections, Residential Inspections, Commercial Property and Building Inspections.

Best for

Property managers, real estate investors, community associations, student housing operators, commercial property managers, and affordable housing providers.

## User reviews

Pros & cons

DB

David B.

Home Inspector

> "The owner(s) of the company often do live webinars to help train you better how to use and implement the software to improve your workflow and build..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046341)

WD

Winfred D.

Inspector

> "The downside is unable to edit with the program on you devices have to wait until I get back home and connect with my laptop, and also add function..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5045742)

FK

Faiz K.

Home inspector, Owner

> "Apart of the features that horizon provide, it’s an amazing marketing tool for my business, most of my clients end the report discussion by admiring..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4554623)

JO

John O.

Home Inspector

> "It usually lead to waste of time for me editing my photos and increase the time for me to turn out my report."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046765)

MA

Matt A.

Home Inspector

> "I will continue to use them regardless of the price because I like paying for quality as do my clients for quality inspections and reports."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5030333)

DB

David B.

Home Inspector

> "For example, when I add my own comments, or my own defect, sometimes it comes out weird in the report."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046341)

JO

John O.

Home Inspector

> "The generated reports from horizon are neat and not too busy as I have seen with other reporting tool."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046765)

RE

Russ E.

Home inspector

> "The expense and issues for the past 18 months, still waiting for new software launch."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5044728)

RE

Russ E.

Home inspector

> "Great tool for remote data collection and report production."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5044728)

DB

David B.

Home Inspector

> "I don't like some of the imbedded coding."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046341)

CB

Chad B.

Owner, Inspector

> "Horizon realizes more than any other software that time is precious, whether yours or your clients and is laser focused on saving it."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5045730)

FK

Faiz K.

Home inspector, Owner

> "Some specific conditions are not listed, and some of the implications are exaggerated, although it can be edited, but sometimes it consumes time."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4554623)

AR

Andrew R.

Inspector/Owner

> "It truly makes me want to go inspect a house, so that I can implement all the features I have customized or just added to make the inspections and..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4323223)

JS

Joseph S.

Home Inspector

> "There are occasionally some minor glitches with the app that require me to restart the app or my phone."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___3744778)

AO

Ana O.

Home Inspector

> "From clients and realtors point of view, the reports layout allow them to easily navigate throughout the reports for proper comprehension."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4329681)

WY

Warren Y.

Home and property inspector

> "I’m a little stuck trying to think about something I don’t like…."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4323547)

DB

Dan B.

Owner

> "The realtors love the Action Item list that gets generated along with the report as this makes their job easier when they are developing their "ask"..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___4842991)

MC

Mel C.

General Manager

> "There are competitors in this market, but dollar for dollar, there is no better software to use for home inspections. And, their customer support..."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___2424265)

AS

Allan S.

Home Inspector

> "What i like the most is the way it fills in my writing that I have already written before."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___5046136)

BT

Brad T.

Owner

> "Photo arrangements is not flexible in the PDF format."

[See full review](https://www.capterra.com/p/29052/HORIZON/#Capterra___2423483)

[View Reviews](https://www.capterra.com/p/29052/HORIZON/reviews/)

MR

Myles R.

Clerk

> "My overall experience with apfolio property manager would be a great one this app has made it easy for me and the other tenants to access..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7153606)

KL

Kate L.

Bookkeeper

> "Due to issues with the bank, the change was delayed in AppFolio & AF's response only made it worse."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7099362)

Mallory T.

Chef

> "It is great because everything you need can be integrated, rent payments, work orders, user profiles and more."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7154840)

VR

Verified Reviewer

President

> "Bill payments struggle to default to the correct bank account, and multiple accounts mess up the balance sheet's Cash section."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

SM

Sam M.

CEO

> "Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

MA

Mike A.

HOA Board Member Homeowner

> "They actually knew the business side of our HOA. Since AppFolio was implemented a by the management firm a few years ago, the staff has..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

MM

Marilyn M.

Property Manager

> "One of the best features was the ability to complete move out inspection and attach photos through the mobil app!"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

VR

Verified Reviewer

President

> "Customer support is awful, often taking weeks to reach a live person who escalates issues."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

KS

Kyle S.

Property Manager

> "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

MA

Mike A.

HOA Board Member Homeowner

> "It has really crushed the personal interaction that our HOA used to have with the management firm whom we pay to over see the HOA. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

SE

Sofia E.

Maintenance Supervisor

> "For me it was definitely a learning curve as I had no previous experience with a property management software, however, thanks to the help..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6515448)

AW

Ari W.

President

> "Everything...Zero support, horrible interface, useless AI. If you want to talk to a human it'll take you about a week (if they even call at..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6701429)

JH

Jasmine H.

Property Manager

> "New lease, lease renewals with the offers piece of cake super easy super simple."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7089502)

LM

Leah M.

Executive Editor

> "It's a simple website, but this has overly complicated things for no reason."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962)

LL

Leah L.

Renter

> "I also like how you have the ability to communicate with your land lord and submit maintenance requests through the app."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6598425)

AS

Alison S.

Office Manager

> "The company I worked for did not use the banking and accounting elements of the software to their full potential, due difficulties with the..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084)

NB

NiKiya B.

Property Management Coordinator

> "Easy to read landlord statements, able to accept electronic payments, and vendor management as well as processing work orders."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6506534)

MB

Mike B.

Manager

> "The accounting system is clunky and needs constant work arounds"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

Angela B.

Global Property Manager

> "For business utilize other softwares for accounting, AppFolio makes it so much easier."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

JA

Joseph A.

member

> "They raise prices every year"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7089836)

JC

Jordan C.

Property Manager

> "It gives us all the tools to provide a successful rental experience from lead to move out."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6775019)

AM

Arlene M.

Assistant Property Manager

> "I wish I had more customization options but a lot of the things that are lying they seem to eventually add."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6818005)

OC

Olivia C.

HR Associate

> "I liked that it was easy to submit rent payments and we could get it automatically deduct it from our bank accounts."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6582010)

KS

Kyle S.

Property Manager

> "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully functional, and..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

RT

Rob T.

owner

> "Every month I receive my statement from the AppFolio app, and I login to the software -- I find it easy to access a large amount of data..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

MB

Mike B.

Manager

> "so if you are working on a project don't expect to complete the task anytime soon."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

VR

Vicky R.

Office Manager

> "We are able to pay rent with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6486312)

MM

Marilyn M.

Property Manager

> "At the time I was using the program, there was no way to do property while messaging."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

AM

Alfiya M.

Software Engineer

> "The reports are useful for documentation purposes"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6456967)

SS

Scott S.

Operations Manager

> "AppFolio has also been difficult to work with on solutions that we expect with our management software."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6659267)

SV

Sharrell V.

Care Coordination Recruiting

> "the layout is bright and easy to use, and it makes it convenient to make payments and keep track of them."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6465576)

SM

Sam M.

CEO

> "This caused major disruptions in our operations and inconvenienced our tenants."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

AM

Angelique M.

Management

> "I really have no comment complaints it’s useful convenient way to communicate quicker and in a timely manner"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6784573)

PK

Pamela K.

Accountant

> "Appfolio has removed their customer support."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7000534)

Panashe B.

IT Specialist

> "AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

JV

John V.

Property Manager

> "I emailed and called numerous times with no responses."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

MK

Mike K.

CEO

> "AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of selling..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6004686)

JV

John V.

Property Manager

> "Customer service is not existent."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

TM

Tammy M.

Property Manager

> "AppFolio allows me to access my tenants and their information with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171)

ML

Madison L.

Business Development Manager

> "It can be a pain to upload documents into work orders"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431)

VR

Verified Reviewer

Real Estate Agent

> "It's truly a great tool for property managers and landlords to stay on the same page and for landlords to stay in control of their..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306330)

RT

Rob T.

owner

> "Sometimes, I get too much information -- a property report for the month can be pages long, and while that is sometimes helpful, at other..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

AS

Alla S.

Director

> "AppFolio offers a wide range of tools and functionalities that cover every aspect of property management"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

JC

James C.

Director

> "could be difficult to get a response from their contact people"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

ZC

Zuilma C.

Property Manager

> "The time efficiency has been a huge plus as well"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6674669)

David B.

Owner

> "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team is very..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

JC

James C.

Director

> "easy to make payments directly from my bank account"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

RC

Royce C.

Software Reviewer

> "Didn't want to take partial payments"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6752470)

SS

Sean S.

Financial Controller

> "Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software is..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3784982)

CW

Celine W.

Marketing Assistant

> "We could not get access or get a hold of someone to give us access to edit the property websites."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491)

AS

Alla S.

Director

> "The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

BL

Barb L.

production manager

> "Accepting payments as they never could figure out the auto pay and also even making a payment was hard"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306223)

SP

Susan P.

Financial, Real Estate & Software Consultant

> "We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting, analyze..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4660728)

AA

Aria A.

Broker

> "They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on ever..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

MA

Mike A.

HOA Board Member Homeowner

> "It is easy to access from anywhere. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

JM

Jim M.

President

> "The lack of focus on single family managers and the poor customer service has become a problem."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6179720)

Angela B.

Global Property Manager

> "great response and the onboarding is super easy."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

AC

Ashley C.

Property Manager

> "There isn't customer support available you have to put in tickets and then you get answered days later."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___5027162)

RC

Roy C.

Director

> "Very straight forward menus and navigation."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6588971)

Panashe B.

IT Specialist

> "AppFolio's support can be inconsistent, occasionally causing delays in issue resolution."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

JB

John B.

supervisor

> "We have a gigantic client base, and AppFolio licenses us to manage their portfolio from upkeep directly down to accounting and security."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4635249)

David B.

Owner

> "They make cancelling very difficult -- Writing this review is the last bit of energy and time this company will take from us."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

BJ

Brandon J.

PMO

> "I love the ability to access information about my Lease agreement,Billing,Documents,Scheduling maintenance and getting information i might..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3838104)

EC

Elizabeth C.

Leasing Manager

> "To individually delete each tenant portal when a unit moves out and then opt them out of the tenant portal so they don't get future emails..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3747020)

JP

Julia P.

Maintenance Manager

> "It has many great features for accounting, maintenance, lease, etc. Makes it easy to track work orders and the continuous updates are great."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3677576)

PP

Paul P.

Analyst

> "Granted this could also be tied to the actual information being put in, but I find it difficult at times to find my important tax, receipt,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4581186)

CG

Christopher G.

Account Manager

> "Strong customer support"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6484710)

AA

Aria A.

Broker

> "I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

KS

Kandace S.

Property Management Bookkeeper

> "AppFolio makes almost everything easy and continues to improve"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6481645)

AB

Ashle B.

Assistant Association Manager

> "The violation field entry is my least favorite because it takes too long in the field to write up a violation and queue it for the next..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4841581)

LD

Leif D.

Broker

> "Wonderful customer support and help with any errors and questions, but it still took a long time to get used to all the information. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6150725)

RM

Rolanda M.

Consultant

> "The charging of using it is nuts. When you pay what you do now for rent"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6057734)

SL

Shawn L.

Accounting Manager

> "Ease of Use, Ability to Cut Checks, Ability to Use Anywhere With the Internet, No Need to Go to the Office Every Day, Owner's Statement,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4590167)

AM

Ave M.

pm

> "It is very sad that the company that started a decade or so ago with great customer service, has become like IRS where you never get a real..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3649678)

AD

Annette D.

Recovery Coach specialist

> "I like that I'm able to do everything from this App such as pay rent contact management and see payments that were made."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4218023)

AS

Alison S.

Office Manager

> "This made accounting/reconciliation difficult."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084)

ML

Madison L.

Business Development Manager

> "It is pretty straightforward and easy to use as a vendor."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431)

PS

Patricia S.

Bookkeeper

> "There are some accounting entries that the system seems to override in areas, thus transactions are not entered properly. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3801758)

MJW

Mary Jane W.

Office Assistant

> "AppFolio is reliable, user-friendly."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6427246)

CH

Carrie H.

Director of Operations

> "Separately, Appfolio's customer support is lacking."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4955299)

[View Reviews](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

## User interface

[Horizon](https://www.capterra.com/p/29052/HORIZON/)

4.77 (105)

4.51 (1,890)

### Features

Horizon

Top features

23/32

-   Activity Dashboard
-   Add & Edit Photos
-   AI Copilot
-   Alerts/Notifications
-   Audit Management
-   Comment Library
-   Commercial Inspections
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Management
-   Freehand Sketch
-   Generative AI
-   GPS
-   Mobile App
-   Offline Access
-   Payment Processing
-   Real-Time Data
-   Repair Estimates
-   Report Summary
-   Residential Inspections
-   Task Scheduling
-   Templates
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/29052/HORIZON/#features)

AppFolio Property Manager

22/32

-   Activity Dashboard
-   Add & Edit Photos
-   AI Copilot
-   Alerts/Notifications
-   Audit Management
-   Comment Library
-   Commercial Inspections
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Management
-   Freehand Sketch
-   Generative AI
-   GPS
-   Mobile App
-   Offline Access
-   Payment Processing
-   Real-Time Data
-   Repair Estimates
-   Report Summary
-   Residential Inspections
-   Task Scheduling
-   Templates
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#features)

### Recognition

Horizon

Best Value Home InspectionSoftware (2023) 

AppFolio Property Manager is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Horizon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AppFolio Property Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Horizon

-   By Carson, Dunlop & Associates
-   Located in United States
-   Founded in 1978

AppFolio Property Manager

-   By AppFolio
-   Located in United States
-   Founded in 2006

## Popular Comparisons

[Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.77 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

vs

[Spectora](https://www.capterra.com/p/157144/Spectora/)[4.88 (931)](https://www.capterra.com/p/157144/Spectora/reviews/)

$79/month

Price

$109/month

4.7

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/29052-157144/HORIZON-vs-Spectora)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Contact vendor for pricing

Price

$62/month

4.3

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/47428-92228/Buildium-Property-Management-Software-vs-AppFolio-Property-Manager)

[Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.77 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

vs

[Inspection Support Network](https://www.capterra.com/p/144012/Inspection-Support-Network/)[4.71 (328)](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/)

$79/month

Price

$3.75/month

4.7

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/29052-144012/HORIZON-vs-Inspection-Support-Network)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Contact vendor for pricing

Price

$69/month

4.3

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/92228-211768/AppFolio-Property-Manager-vs-DoorLoop)

[Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.77 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

vs

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[4.50 (134)](https://www.capterra.com/p/70519/Home-Inspector-Pro/reviews/)

$79/month

Price

$74/month

4.7

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/29052-70519/HORIZON-vs-Home-Inspector-Pro)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/92228-135182/AppFolio-Property-Manager-vs-ResMan)

[Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.77 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

vs

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)[4.64 (501)](https://www.capterra.com/p/29014/HomeGauge/reviews/)

$79/month

Price

$89/month

4.7

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/29014-29052/HomeGauge-vs-HORIZON)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (629)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-92228/Rent-Manager-vs-AppFolio-Property-Manager)

[Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.77 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

vs

[EZ Home Inspection Software](https://www.capterra.com/p/94788/EZ-Home-Inspection-Software/)[4.50 (145)](https://www.capterra.com/p/94788/EZ-Home-Inspection-Software/reviews/)

$79/month

Price

$99/year

4.7

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/29052-94788/HORIZON-vs-EZ-Home-Inspection-Software)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (521)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.3

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/92228-166893/AppFolio-Property-Manager-vs-Innago)

[Horizon](https://www.capterra.com/p/29052/HORIZON/)[4.77 (105)](https://www.capterra.com/p/29052/HORIZON/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$79/month

Price

$29/month

4.7

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/29052-153140/HORIZON-vs-Connecteam)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-92228/Entrata-vs-AppFolio-Property-Manager)