# Compare Mandarin vs Surpass 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mandarin and Surpass based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/29128-10010536/Mandarin-vs-Surpass --- # Mandarin vs Surpass Features and Cost Comparison Last updated April 28th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MandarinSurpass2/4 selected [Mandarin](https://www.capterra.com/p/29128/Mandarin/)[4.7 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/) [Surpass](https://www.capterra.com/p/10010536/Surpass/)[4.8 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) [## Mandarin](https://www.capterra.com/p/29128/Mandarin/)[4.7 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/) Starting Price $500.00/year Value-for-Money 4.8 Functionality 4.2 Ease of Use 4.4 Customer Service 4.9 Reviews Sentiment AE AL Based on [60 reviews](#user-reviews) Positive 58 Neutral 0 Negative 2 [## Surpass](https://www.capterra.com/p/10010536/Surpass/)[4.8 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) Starting Price $55.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment MC MG Based on [128 reviews](#user-reviews) Positive 125 Neutral 2 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Library Automation Software 30 / 43 Best performer 38 / 43 Only Surpass - Access Controls/Permissions - Activity Dashboard - Barcode Recognition User satisfaction User satisfaction 4.7 User reviews[60](https://www.capterra.com/p/29128/Mandarin/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.8 Customer support 4.9 User satisfaction 4.8 User reviews[128](https://www.capterra.com/p/10010536/Surpass/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.8 Customer support 4.9 Price starts from Price starts from $500Other, Per Year - Free version - Free trial Price starts from $55Flat Rate, Per Month - Free version - Free trial Best for Best for School libraries and districts, colleges, smaller public libraries, and special libraries. Best for Schools, public libraries, churches, hospitals, museums, corporate libraries, colleges, resource centers ## User reviews Pros & cons AE Ana E. Librarian > "Great customer service, ease of use, sufficient customization" [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___5091498) DI Daniel I. Librarian > "The ladies weren’t happy with me but because of the effort it had taken to get our libraries where they needed to be..." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3427777) AL Ann L. Librarian > "After using them in an Ohio prison and know how strong the bid process for companies to land contracts with the state,..." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3314132) MC Marcia C. Part-time Librarian > "Our older system (Follett) was outdated and the cost to update it was too much. " [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3437783) LJ Laurie J. Librarian > "Mandarin is so easy to learn and use. And on those ocassions when I don't find the answer, their customer service..." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___4540837) CS Chad S. Librarian > "Financials do not integrate with SIS (FACTS/RenWeb)." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3402403) TB Teresa B. Teacher-Librarian > "The technical support team is very knowledgeable and quick to respond with questions or things that needs to be fixed." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3871243) LJ Laurie J. Librarian > "Still, nothing to report." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___4540837) MC Marcia C. Part-time Librarian > "Mandarin came in and integrated our database with their software so I had a working database again -- and could go..." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3437783) SW Sharon W. Elementary Librarian > "The reserving a book part doesn't seem to work well for me." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3442512) DI Daniel I. Librarian > "Mandarin allows you the freedom to run your library stress free and unbiased." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3427777) DI Daniel I. Librarian > "Worse than that, it had just been built and our average book age was 50+ years old." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3427777) MC Marcia C. Part-time Librarian > "The company is excellent and the support is by far the absolute BEST I've ever experienced. If I email support or..." [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3437783) MC Michal C. School Library Media Specialist > "Not intuitive-" [See full review](https://www.capterra.com/p/29128/Mandarin/#Capterra___3183658) [View Reviews](https://www.capterra.com/p/29128/Mandarin/reviews/) MC Mia C. Community Engagement Technician > "What I like most about Surpass is its strong library management capabilities, security features, and customization options. While there is a learning curve, the system is..." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___7075580) JG Judy G. Librarian > "I only have one complaint...You can't make 13 digit barcodes...or I can't figure out how..." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___7077939) MG Marjorie G. Library Volunteer > "Overall, the system has greatly improved the way I manage and present our library’s collection, making it both user-friendly for patrons and practical for administrators..." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___7000975) TP Ted P. Library Team lead > "Label printing is imperfect." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___6683867) DD Donna D. Volunteer librarian > "The web page is a nice addition for our patrons to search for titles within our listings and find out what is happening in our church library." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___6716719) Devendra Kumar S. Manager > "One of the main cons of Surpass software is the lack of customization options. While the software is designed to be intuitive and easy to use, users may find that they..." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___4515462) SE Sue E. librarian > "Our PK-8 private elementary school library used the non-cloud based Surpass system for 15-20 years. When we decided to move to a cloud based platform, we looked at two..." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___6517275) RC Rachelle C. Librarian > "The hardest part to Surpass for me, is updating all the new students at the beginning of the school year. " [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___4652252) BH Brandi H. Librarian > "I've been using Surpass for 4 years and can count any issues I've had on one hand and they were always resolved that day." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___7144394) JR Jill R. Teacher Librarian > "The chat feature does not work so if you put in a ticket, you have to log in again to see if your question has been answered." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___3311966) KH Kylie H. Media Specialist > "Our library catalog was easily uploaded into the Surplus system." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___7076354) EM Elizabeth M. Church librarian > "This is a real hardship for small church libraries that spent so much time and effort at comprehensive cataloging and now are told they can not export their own records! " [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___2961832) AD Annika D. Managing Librarian > "The customer service is excellent and is the primary reason I would recommend this software to others; I always know that help is just an email or a phone call away." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___7078397) JR Jill R. Teacher Librarian > "The follow-up by the Help Desk is pretty much non-existent." [See full review](https://www.capterra.com/p/10010536/Surpass/#Capterra___3311966) [View Reviews](https://www.capterra.com/p/10010536/Surpass/reviews/) ## User interface 4.65 (60) 4.83 (128) ### Features Mandarin 30/43 - Access Controls/Permissions - Acquisition Management - Activity Dashboard - AI Copilot - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Catalog Management - Church Libraries - Circulation Management - Content Library - Customizable Branding - Customizable Reports - Database Support - Data Import/Export - Data Storage Management - Digital Asset Management - Equipment Tracking - Fee Collection - Full Text Search - Generative AI - Historical Reporting - Inventory Management - Law Libraries - Online Catalog - OPAC - Patron Management - Periodicals Management - Private Libraries - Public Libraries - Records Management - Reporting & Statistics - Reservations Management - Reserve Shelf Management - Resource Management - School Libraries - Search/Filter - Self Check-In/Check-Out - Self Service Portal - Serials Management - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/29128/Mandarin/#features) Surpass Top features 38/43 - Access Controls/Permissions - Acquisition Management - Activity Dashboard - AI Copilot - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Catalog Management - Church Libraries - Circulation Management - Content Library - Customizable Branding - Customizable Reports - Database Support - Data Import/Export - Data Storage Management - Digital Asset Management - Equipment Tracking - Fee Collection - Full Text Search - Generative AI - Historical Reporting - Inventory Management - Law Libraries - Online Catalog - OPAC - Patron Management - Periodicals Management - Private Libraries - Public Libraries - Records Management - Reporting & Statistics - Reservations Management - Reserve Shelf Management - Resource Management - School Libraries - Search/Filter - Self Check-In/Check-Out - Self Service Portal - Serials Management - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/10010536/Surpass/#features) ### Recognition No recognitions have been awarded to Mandarin Surpass Best Value Library AutomationSoftware (2024)  Best Value Library AutomationSoftware (2023)  Best Value Library AutomationSoftware (2022)  ### Deployment & support Mandarin Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Surpass Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mandarin - By Mandarin Library Automation - Located in United States - Founded in 1986 Surpass - By Surpass Software - Located in United States - Founded in 1985 ## Popular Comparisons [Mandarin](https://www.capterra.com/p/29128/Mandarin/)[4.65 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/) vs [Simple Little Library System](https://www.capterra.com/p/189633/Simple-Little-Library-System/)[4.69 (29)](https://www.capterra.com/p/189633/Simple-Little-Library-System/reviews/) $500/year Price £37/month 4.2 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/29128-189633/Mandarin-vs-Simple-Little-Library-System) [Surpass](https://www.capterra.com/p/10010536/Surpass/)[4.83 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) vs [Simple Little Library System](https://www.capterra.com/p/189633/Simple-Little-Library-System/)[4.69 (29)](https://www.capterra.com/p/189633/Simple-Little-Library-System/reviews/) $55/month Price £37/month 4.7 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/189633-10010536/Simple-Little-Library-System-vs-Surpass) [Surpass](https://www.capterra.com/p/10010536/Surpass/)[4.83 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) vs [Follett Destiny Library Manager](https://www.capterra.com/p/8972/Destiny-Library-Manager/)[4.49 (35)](https://www.capterra.com/p/8972/Destiny-Library-Manager/reviews/) $55/month Price Contact vendor for pricing 4.7 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/8972-10010536/Destiny-Library-Manager-vs-Surpass) [Surpass](https://www.capterra.com/p/10010536/Surpass/)[4.83 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) vs [ResourceMate](https://www.capterra.com/p/40056/ResourceMate/)[4.47 (36)](https://www.capterra.com/p/40056/ResourceMate/reviews/) $55/month Price $495 4.7 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/40056-10010536/ResourceMate-vs-Surpass) [Surpass](https://www.capterra.com/p/10010536/Surpass/)[4.83 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) vs [Genesis G4](https://www.capterra.com/p/17406/Genesis-G4/)[4.86 (28)](https://www.capterra.com/p/17406/Genesis-G4/reviews/) $55/month Price $1295one time 4.7 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/17406-10010536/Genesis-G4-vs-Surpass) [Surpass](https://www.capterra.com/p/10010536/Surpass/)[4.83 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) vs [CodeAchi Library Management System](https://www.capterra.com/p/183633/CodeAchi-Library-Management-System/)[4.52 (31)](https://www.capterra.com/p/183633/CodeAchi-Library-Management-System/reviews/) $55/month Price $300one time 4.7 Features 4.5 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/183633-10010536/CodeAchi-Library-Management-System-vs-Surpass) [Surpass](https://www.capterra.com/p/10010536/Surpass/)[4.83 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) vs [Demco](https://www.capterra.com/p/128129/SignUp/)[4.44 (79)](https://www.capterra.com/p/128129/SignUp/reviews/) $55/month Price Contact vendor for pricing 4.7 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/128129-10010536/SignUp-vs-Surpass)