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Blackbaud eTapestry vs Auctria: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 4,555 reviews from Fundraising users.
% Fit
Not enough reviews
Feature ratings
Credit Card Processing
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Electronic Payments
4.0
Payment Processing
3.7
Donor Management
4.0
Contribution Tracking
4.5
% Fit
Not enough reviews
Feature ratings
Credit Card Processing
4.5
Electronic Payments
4.6
Payment Processing
4.6
Donor Management
4.6
Contribution Tracking
4.6
User satisfaction
3.8
User reviews218
Ease of use
3.4
Functionality
3.7
Value for money
3.5
Customer support
3.9
4.8
User reviews522
Ease of use
4.5
Functionality
4.6
Value for money
4.8
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Blackbaud eTapestry has been designed and improved over the past 20 years to meet the needs of nonprofits with limited time, budget, and personnel so they can raise more money in less time.

AUCTRIA is designed for any group to auction fundraise with ONLINE, SILENT & LIVE, VIRTUAL, HYBRID event & auctions. Easy to use, powerful, affordable yet full featured.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-f798d631-83b4-43b0-3ea5-08d9f5964e3b
Sabal A
Data and Impact Associate
2.0

Pam W.: Hi, I'm Pam. I'm director of operations. And I give Donorbox a five out of five. Click below for more reviews. We're a pretty new organization. We spun off from a larger one back in 2019, where we used Salesforce. Salesforce worked fine in the situation that we were in at the time, and we planned to continue with it, but it just didn't work for our users and the size of organization we ended up being. We tried Raiser's Edge as well, and that was a little bit similar. And then, we looked at Donorbox, which ended up to be the perfect solution for us. I looked at different kind of options and someone recommended Donorbox to me. So, when I looked at it, it looked like it would be a possibility. And because there wasn't a big investment upfront, like with some of the bigger ones, I decided to go with it. We have been so impressed, and it fits who we are as an organization. It fits the kind of people that work with us so perfectly. I think one of the things that's been most exciting to us is we have a lot of volunteer workers who recruit donors to give to them personally to do volunteer work overseas in different relief and development sorts of organizations and different situations. Many of them have struggled over the years to have enough to live on when they've been volunteering, but not since we started with Donorbox. People can sit with a potential donor and just tell them to enter in what is a very easy URL that's linked to our account on their phone, and within 30 seconds, they've given them a donation. So, for the last year, every single volunteer that we've had work with us has been fully funded and supported mainly because Donorbox has made it so easy. Donorbox made it really easy to start. They were really clear on the coding and the plugins we needed to install it, particularly into our own website. So, they made that really simple. They made it very simple to just have a URL that was made easy to read and for people to remember. People don't even have to look up our URL now for the Donorbox donation page because it's so easy and simple to memorize. It was easy to train our people on. So it was just an incredibly user-friendly experience to get started with it. I really recommend Donorbox, particularly to small and mid-size type of organizations. And really a high point of them, not something you would necessarily know until you'd already been involved as a user, is I'll recommend them as the most helpful help desk and customer service people in the industry. They are incredibly kind to both our donors and to us as users. Any kind of troubleshooting we've needed to do, they have done so quickly and efficiently and with great kindness and understanding always, even to the people who are the least tech-savvy amongst us or amongst our donors. They've just made it so easy to work with them. That's one of the reasons I really recommend them.

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Cassidy J
Lead Designer
5.0

Speaker 1: Hello, my name is Cassidy. I am a board member and the co-chair of the New River Valley Home Builders Association Home Expo, and we use Auctria to run an auction for our charity every year, and I give Auctria five stars. Before we started using Auctria for our organization, we ran a pretty significant auction event, but we did all of it with paper, sort of the traditional way and adopted Auctria when we realized we could expand our auction success by offering online bidding and better access to sea items and more participants and just a broader reach for the whole items and organization. So we made that move a few years ago and it's been a great move for us. We looked at several different options before choosing Auctria and some of the main reasons we chose this particular program was the cost was great and worked for us as a nonprofit. We also have lots of features that were important to us, like being able to keep our donor information from year to year. So it's really easy for us to kick up the next event with Auctria because everything is stored and ready to go for the next auction. We're also able to keep all of our bidder information, which makes communication really easy. We can remind folks, "Hey, our next event's coming up, make sure your information is current and get ready to bid for our next auction." We love the interface during the auction. It gives us really great live updates and information and closing the auction is really easy. Our auction often happens over a very busy weekend, part of our big Home Expo event, and it's kind of a high stress moment when the auction ends and everybody wants to get their things and find out if they won. And closing the auction is super easy.It's kind of a one click, everybody's billed and we're ready to close and get things out the door to folks. So those have all been really, really important features for us. When we first set up Auctria, we used a lot of the tutorials that are offered through the site to kind of learn the ropes and get the hang of things. So there were some really great video tutorials that walked us through. One in particular that was really helpful was setting up our donor spreadsheet so that we could automatically import it into Auctria and have the auction pre-built out for us. So being able to use some of those resources out of the gate helped us get set up pretty quickly. But we've also had great customer service, so any questions we've had, we've just popped over a question through the website and gotten a response pretty easily and quickly as well. If you're considering using Auctria for your organization or event, I would jump on there and kind of play around and test it out a little bit. I've actually also used Auctria as a bidder for other organizations and I found that was a really great way to realize, hey, this is a really easy tool, really friendly to both the bidder and the organization doing the event through Auctria. And so if you can get on there and play around with the tools and test it out, watch those tutorial videos, those are really helpful. And then obviously if you've got the opportunity to be a bidder, I think it's really great to know that the other end, not just my end of creating the event, the other end is really user-friendly as well. And that makes your event a great success.

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User interface
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1 Video
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29170
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112910
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Blackbaud eTapestry

Top Features
41/46
  • Accounting Integration
  • ACH Payment Processing
  • Goal Setting/Tracking
  • Interaction Tracking
  • Website Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • Alumni Management
  • API
  • Auction Management
  • Campaign Analytics
  • Campaign Management
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • CRM
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donor Discovery
  • Donor Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Event Management
  • Event Scheduling
  • Forms Management
  • For Nonprofits
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Social Media Integration
  • Third-Party Integrations
  • Volunteer Management
See All features
Hide Fundraising Software Features -

Auctria

28/46
Show Fundraising Software Features +

Blackbaud eTapestry

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Auctria

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Blackbaud eTapestry
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Auctria
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Blackbaud eTapestry
  • By Blackbaud
  • Located in United States
  • Founded in 1981
Auctria
  • By Auctria
  • Located in Canada
  • Founded in 2011
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