# Compare Blackbaud eTapestry vs Sumac 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Blackbaud eTapestry and Sumac based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/29170-144095/eTapestry-vs-Sumac

---

# Blackbaud eTapestry vs Sumac Features and Cost Comparison

Last updated May 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Blackbaud eTapestrySumac2/4 selected

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)[3.8 (208)](https://www.capterra.com/p/29170/eTapestry/reviews/)

[Sumac](https://www.capterra.com/p/144095/Sumac/)[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

[## Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)[3.8 (208)](https://www.capterra.com/p/29170/eTapestry/reviews/)

Starting Price

$99.00/month

Value-for-Money

3.5

Functionality

3.7

Ease of Use

3.4

Customer Service

3.9

Reviews Sentiment

Based on [208 reviews](#user-reviews)

Positive

148

Neutral

31

Negative

29

[## Sumac](https://www.capterra.com/p/144095/Sumac/)[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.3

Functionality

4

Ease of Use

4.2

Customer Service

4.7

Reviews Sentiment

RM

RM

Based on [132 reviews](#user-reviews)

Positive

119

Neutral

9

Negative

4

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,543 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Credit Card Processing

\--

For Nonprofits

3.5

Electronic Payments

4.0

Accounting

NA

Member Database

\--

64%Fit

Missing features

Not enough reviews

Feature ratings

Credit Card Processing

\--

For Nonprofits

4.7

Electronic Payments

5.0

Accounting

NA

Member Database

4.6

User satisfaction

User satisfaction

3.8

User reviews[208](https://www.capterra.com/p/29170/eTapestry/reviews/)

Ease of use

3.4

Functionality

3.7

Value for money

3.5

Customer support

3.9

User satisfaction

4.4

User reviews[132](https://www.capterra.com/p/144095/Sumac/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.3

Customer support

4.7

Price starts from

Price starts from

$99Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$109Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Blackbaud eTapestry has been designed and improved over the past 20 years to meet the needs of nonprofits with limited time, budget, and personnel so they can raise more money in less time.

Best for

Social Services, Education, Child & Family Services, Child Welfare, Victim Services, Health Services, Shelters, Community Services

## User reviews

Pros & cons

MH

Marcia H.

executive assistant

> "Once trained, it was pretty easy to document new donors in the system"

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___5043225)

MC

Margie C.

Executive Director

> "They kept raising the prices for different services."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___6685801)

KK

Kevin K.

Marketing & Communications Manager

> "The software had a lot going for it because it had all the bells and whistles that you want, including..."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___3135671)

VR

Verified Reviewer

Director of Operations

> "I find the donor facing event platforms very dated and confusing."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___3489828)

KK

Kevin K.

Marketing & Communications Manager

> "The plus side about it was that you could easily put someone into the system and instantly send them a thank..."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___3135671)

ER

Ernest R.

President

> "Not as easy to use as other packages. "

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___3764890)

KK

Kevin K.

Marketing & Communications Manager

> "We liked the software for a while but the more our business grew, the more eTapestry because a pain as the..."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___3135671)

Riley N.

Executive Director

> "I find this platform user-unfriendly, and it regularly is buggy and slow."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___3488182)

KT

Karen T.

Partner in Mission

> "This is all done with ease and offers flexibility."

[See full review](https://www.capterra.com/p/29170/eTapestry/#SoftwareAdvice___3525298)

Riley N.

Executive Director

> "Considering we pay them literally thousands of dollars every year to use it, I expect a better product."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___3488182)

CJ

Caroline J.

Executive Director

> "This software is great for a newly forming non-profit that is looking for a cost effective way to manage..."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2625796)

MS

Mandy S.

Executive of Operations

> "I know that the queries can do so much more - but they are the hardest to manipulate to get the information..."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2446660)

Brittany B.

Assistant director of annual giving and stewardship manager

> "I like that all of our data is stored in this software and that it is easy to quickly access for my whole..."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2813061)

SA

Sabal A.

Data & Impact Associate

> "Don't expect to get much out of eTap other than a headache"

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___3294746)

RV

Rose V.

Grant Writer

> "I really like eTapestry for donor giving and cultivation."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2473624)

MS

Mandy S.

Executive of Operations

> "There needs to be more user categories. And as we expand to other cities - I don't feel like eTapestry grows..."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2446660)

Narelle C.

Finance Manager

> "The software delivered what we needed it to and was sufficient for our requirements."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2277489)

KH

Kerrie H.

Executive Director

> "Couldn't create an email or newsletter within it at the time we used it."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2706821)

MS

Mandy S.

Executive of Operations

> "Having one tool for all of those categories is very helpful."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2446660)

LC

Linda C.

Executive Director

> "Even as a nonprofit with limited funds, I chose to use another product just because I couldn't get eTapestry..."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2264739)

MS

Mandy S.

Executive of Operations

> "The support team at eTapestry is very helpful and having live chat is great."

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2446660)

KH

Kerrie H.

Executive Director

> "It was hard to learn. "

[See full review](https://www.capterra.com/p/29170/eTapestry/#Capterra___2706821)

[View Reviews](https://www.capterra.com/p/29170/eTapestry/reviews/)

RM

Rodrigo M.

Pograms Manager

> "From a data management perspective, Sumac provides everything we need at our fingertips, including court letters, referral..."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7034862)

BL

Brie L.

Client Services

> "Some fields are not customizable"

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___6586318)

RM

Rodrigo M.

Pograms Manager

> "Sumac’s data management features simplify organizing and accessing all critical information while maintaining the highest..."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7034862)

Uyen Pham - A.

Executive Director

> "I don't like that I have to store the receipts locally."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___6403586)

AB

Andrea B.

Residential Coordinator

> "It is very comprehensive and detailed, with many options to customize to our liking."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7092623)

NS

Nancy S.

Finance Administrator

> "Before the last price increase they would have dropped our package to a 2000 donor capacity but being small with few..."

[See full review](https://www.capterra.com/p/144095/Sumac/#SoftwareAdvice___4763407)

MJ

Maryam J.

Youth Outreach Worker

> "I really liked how organized the system is—tracking intakes, case notes, and service outcomes is simple and efficient."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7031922)

NS

Nancy S.

Finance Administrator

> "There were no improvements to the program with these price increases."

[See full review](https://www.capterra.com/p/144095/Sumac/#SoftwareAdvice___4763407)

RM

Rodrigo M.

Pograms Manager

> "Sumac has become an essential tool for our organization’s service delivery, compliance, and data security."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7034862)

NS

Nancy S.

Finance Administrator

> "After 2 price increases I am very unhappy with the product and would not recommend it."

[See full review](https://www.capterra.com/p/144095/Sumac/#SoftwareAdvice___4763407)

MA

Maryam A.

YOW

> "The database structure makes it easy to track donors, clients, and volunteers all in one place."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7037726)

BS

Brian S.

Administrator

> "It is sometimes difficult to load the software onto Mac computers."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___2547171)

[View Reviews](https://www.capterra.com/p/144095/Sumac/reviews/)

## User interface

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

3.80 (208)

4.38 (132)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

Blackbaud eTapestry

39/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/29170/eTapestry/#features)

Sumac

Top features

42/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/144095/Sumac/#features)

### Recognition

No recognitions have been awarded to Blackbaud eTapestry

No recognitions have been awarded to Sumac

### Deployment & support

Blackbaud eTapestry

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sumac

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Blackbaud eTapestry

-   By Blackbaud
-   Located in United States
-   Founded in 1981

Sumac

-   By Societ
-   Located in Canada
-   Founded in 2004

## Popular Comparisons

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