# Compare PCS TMS vs Elite EXTRA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PCS TMS and Elite EXTRA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/29249-131389/Express-vs-Elite-EXTRA

---

# PCS TMS vs Elite EXTRA Features and Cost Comparison

Last updated May 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PCS TMSElite EXTRA2/4 selected

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.7 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

[## PCS TMS](https://www.capterra.com/p/29249/Express/)[4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

AP

av

Based on [242 reviews](#user-reviews)

Positive

200

Neutral

27

Negative

15

[## Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.7 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$24.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

WA

HS

Based on [364 reviews](#user-reviews)

Positive

354

Neutral

8

Negative

2

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,645 reviews from transportation dispatch software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Feature ratings

Billing & Invoicing

4.1

Dispatch Management

4.2

Mobile Access

3.7

Delivery Tracking

3.9

GPS

3.5

75%Fit

Missing features

Feature ratings

Billing & Invoicing

NA

Dispatch Management

4.7

Mobile Access

4.5

Delivery Tracking

4.7

GPS

4.4

User satisfaction

User satisfaction

4.2

User reviews[242](https://www.capterra.com/p/29249/Express/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.0

Customer support

4.2

User satisfaction

4.7

User reviews[364](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$24Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for shippers, carriers, asset-based brokerages, full truckload, intermodal, LTL, private fleet and commercial carriers, and asset-based brokerage firms.

Best for

Elite EXTRA’s target market is businesses that manage deliveries, service calls, or field operations—primarily those that need to optimize their last-mile logistics.

## User reviews

Pros & cons

AP

Aman P.

Associate

> "One of the strongest aspects of PCS TMS is its real-time tracking and fleet management, which helps in monitoring..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

SS

Shekhar S.

Senior Analyst

> "sometimes it lags, after long usages. As sometimes it glitches in bills sections. and also, I recommend it to save..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7116195)

AV

Akshay V.

Safety Executive

> "An exceptionally well-designed and highly intuitive platform, PCS TMS stands out for its seamless performance,..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7120324)

AJ

Aakash J.

Dispatch Associate

> "One issue I’ve experienced with this software is that email notifications are not received reliably, which affects..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7142440)

DS

DHRUV S.

Fleet Supervisor

> "I can easily find almost everything I need and integrate multiple tools within the platform, which has made my..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7120402)

SH

Shamimul H.

Team leader

> "Sometimes the system feels a bit slow while loading data, which can affect workflow efficiency."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7119405)

AP

Aman P.

Associate

> "In terms of security and accessibility, being cloud-based allows users to access the system from anywhere while..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

EG

Eshan G.

Senior Executive

> "At times, the system shows minor delays, particularly when many users are active simultaneously."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7122658)

SC

Shivani C.

Senior Associate

> "The system improves operational efficiency, enhances driver accountability, and ensures better control over..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7099234)

HN

Himanshu N.

Team leader

> "Sometimes the system experiences slight delays, especially when multiple users are working at the same time."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121802)

AP

Aman P.

Associate

> "The system also offers good value for money since it combines several features into a single platform, reducing the..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

MS

Maninder S.

Associate

> "Also, customization feels a bit limited and not always very intuitive to tweak."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126623)

AS

Abdul S.

Assistant Manager

> "PCS TMS offers simple and efficient data management, making it easy to track loads in real time."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7099231)

TK

Tarandeep K.

Associate

> "Sometimes the system feels a bit slow, especially with large data."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121686)

VG

Vishal G.

senior Associate

> "The system makes it easy to monitor working hours, breaks, and overall productivity with clear and organized data."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7132290)

AJ

Aakash J.

Dispatch Associate

> "At times, they are not received properly, which can impact operational automation."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7142440)

AP

Aman P.

Associate

> "It works best for businesses that want a simple, reliable, and centralized system without needing heavy..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

KR

Kristi R.

Staff Accountant

> "The look is very outdated and is hard to follow a whole load through to the end without looking on multiple screens."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7004068)

LK

Lorenzo K.

Security Project Engineer

> "PCS has made managing fleets, dispatching loads, tracking finances, and integrating third-party tools way easier for..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6795481)

RJ

Roxanne J.

HR Director, Office Manager, AR AP

> "One of the things I like the least is that it freezes and then kicks you out quite often even in the middle of..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6885918)

MS

Maninder S.

Associate

> "It keeps fleet operations organized and tracking is reliable, which makes daily work easier."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126623)

AK

Ashwini K.

Associate

> "The mobile experience doesn’t always feel as smooth as the desktop version."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126612)

RJ

Roxanne J.

HR Director, Office Manager, AR AP

> "I like the ease of the layout as a positive for PCS TMS and a lot of the features are similar to excel with sort and..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6885918)

AP

Aman P.

Associate

> "May feel restrictive for complex business needs"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

SS

Shekhar S.

Senior Analyst

> "most i like is it has separate sections for everything, which make easy to communicate, track, Manage data."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7116195)

AJ

Abhi J.

MAnager

> "outdated look and interface. "

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7102383)

SK

Surinder K.

Senior Associate

> "I’ve been using it in my organization for about a year now, and it has really helped in keeping transport operations..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7111004)

AG

ANDY G.

manager

> "Pcs mobile images takes too long to transfer into loads or the index images section."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6789983)

AP

Aman P.

Associate

> "The mobile access is helpful, though it’s not as feature rich as the desktop version."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

Navneet S.

Claims Managers

> "Lacks some advanced analytics."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7130200)

MS

Maninder S.

Associate

> "The dashboard feels intuitive, and managing multiple vehicles doesn’t feel overwhelming at all."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126623)

KR

Kristi R.

Staff Accountant

> "Unable to drag and drop documents into the system."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7004068)

MS

Maninder S.

Associate

> "The accounting features handle the basics well and help with billing."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126623)

AC

Alyson C.

COO

> "There are features missing that would help improve our operation efficiency - driver settlements PDFs have to be..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6047201)

EG

Eshan G.

Senior Executive

> "Since I handle both dispatch and load booking, I find PCS TMS extremely useful."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7122658)

RB

Ron B.

Safety Manager

> "The miles are so far off the actual miles driven, we are forced to manually acquire the data."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6784438)

MP

Michelle P.

Office Manager

> "My favorite feature is the ability to transform any report into a spreadsheet."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7004854)

JK

John K.

President

> "It will not fit my whole screen, as of the last few months, doing it on all computers, no matter what..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6019782)

SH

Shamimul H.

Team leader

> "The payment section is well designed, and the fleet section is also working perfectly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7119405)

RC

Robert C.

President

> "No response or verification when Invoices is sent within PCS system, when customers claim they did not receive an..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6091505)

TK

Tarandeep K.

Associate

> "It offers good value for money with useful features that save time and reduce manual work."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121686)

SS

Sabrina S.

Business Development Manager

> "When someone logs in the platform when someone else is using it, it just kicks out the initial user."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778249)

MP

Michelle P.

Office Manager

> "It would be nice to have the ability to hilight specific lines on the screen so it's easier to find the info I need."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7004854)

JD

Jenny D.

Accounting

> "Sometimes they go " offline" and you cannot upload scans."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6347195)

AP

Aman P.

Associate

> "Customer support is generally helpful, but sometimes responses can vary depending on the complexity of the issue."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

NV

Nathan V.

COO

> "Have to open and close too many windows to get basic information. "

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6784511)

Navneet S.

Claims Managers

> "It's a good, affordable solution for businesses managing multiple vehicles."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7130200)

VL

Vitaliy L.

Ops Manager

> "TERRIBLE, Money orientated will threaten you if you will be asking you to let you go because they are not fulfilling..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778095)

AV

Akshay V.

Safety Executive

> "It is a highly reliable and user-friendly platform that makes daily operations smooth and efficient."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7120324)

VL

Vitaliy L.

Ops Manager

> "Can’t digitize or streamline documentation easily."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778095)

AJ

Aakash J.

Dispatch Associate

> "It offers great value for money and stands out for its strong security compared to other software options."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7142440)

WC

Wendy C.

Director of Operations

> "not efficient for Intermodal Drop and Hook business."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6347067)

HN

Himanshu N.

Team leader

> "It is easy to use and helps manage loads and payments efficiently, with only minor delays at times"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121802)

HB

HEATHER B.

CFO

> "Most of the integrations do not work properly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6339826)

DD

Daniel D.

Vice presidente

> "The integration of both, Trucking dispatch, with accounting, safety, now mobile Express os very handy."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6347194)

NY

Nizom Y.

Accounting Manager

> "Personally I didn't like pricing. Despite being older TMS in the market, price is not competitive."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6790862)

EF

Ethan F.

Dispatcher and Logistics Coordinator

> "The maintenance section has also made it so much easier to track what's going on and keep up with the repairs that..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6560882)

GJ

Gabe J.

Financial Analyst

> "Could not import excel documents"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6560847)

GV

Gio V.

Sales Coordinator

> "It’s streamlined our logistics, made communication more efficient, and given us better visibility across the board...."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6789545)

EF

Ethan F.

Dispatcher and Logistics Coordinator

> "The fact that everything is based in US Imperial is unfortunate when you are based in Canada."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6560882)

AJ

Aakash J.

Dispatch Associate

> "The customer support team is highly responsive and resolves issues quickly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7142440)

VL

Vitaliy L.

Ops Manager

> "Completely unusable or dysfunctional on macOS."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778095)

LU

Linda U.

Payroll.Admin

> "Dispatch likes how the features work for their use with dispatching loads and tracking miles."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6353108)

JM

Jasmine M.

Dispatcher

> "It freezes often and shuts down suddenly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6560969)

SC

Shivani C.

Senior Associate

> "Customer support is also responsive and helpful, making the overall experience smooth and reliable."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7099234)

JO

Joey O.

Owner

> "The software does not move loads between the brokerage and trucking side (load share) without a lot of work and it..."

[See full review](https://www.capterra.com/p/29249/Express/#SoftwareAdvice___4666373)

AK

Ashwini K.

Associate

> "The mobile access is highly convenient and user-friendly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126612)

KO

KENNETH O.

Owner

> "The customer side platform is trash"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6571829)

KM

Kamila M.

Accounting clerk

> "There is a lot of features and it's hard to master them all but the customer service is always there to help when..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6819485)

RB

Ron B.

Safety Manager

> "Inaccurate IFTA reporting."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6784438)

SR

Shalysse R.

Office manager

> "This helps us keep up on billing our customers."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6885114)

JK

John K.

President

> "Constantly having our service contract breached with all the glitches & no solutions, making PCS very difficult to..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6019782)

AG

Aryan G.

Senior associate

> "Saves time and improves productivity."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7143608)

GV

Gio V.

Sales Coordinator

> "Initial setup took a bit longer than expected"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6789545)

DH

Dena H.

Billing Specialist

> "PCS customer support is great any time we need help we receive it."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7099214)

VL

Vitaliy L.

Ops Manager

> "Email Overload"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778095)

NY

Nizom Y.

Accounting Manager

> "Mobile-friendliness enables the management to monitor from anywhere."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6790862)

KW

Kris W.

Vice President

> "PCS requires a minimum of 3 users which puts their monthly cost out of reach for me."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6036022)

TK

Tarandeep K.

Associate

> "It feels secure, and the data is well protected."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121686)

AR

Alexia R.

Accounting

> "Some of our users that are remote are not able to access the software with the wifi they have."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___4897469)

[View Reviews](https://www.capterra.com/p/29249/Express/reviews/)

WA

William A.

Erp Specialist

> "The platform also centralizes communication with drivers, internal teams, and external customers, reducing manual follow‑ups and making..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7145652)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "I usually base staffing decisions on both the volume of merchandise moved and the number of deliveries made, but without being able to..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

HS

Harmony S.

Assistant Warehouse Manager

> "With this system to track and keep up with multiple drivers and being able to get our local drivers in and out quickly has changed our..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883305)

DR

Dawn R.

Assistant Manager

> "Sometimes we have orders that do not show up on the screen, so we have to call to try to get the problem resolved. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883235)

CJC

Connor Johnson C.

Sales - Customer Experience

> "Elite Extra provides our company the ability to dispatch and track our drivers in real time."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7142857)

AD

Aaron D.

Ast Part Manager

> "Reports are not customizable, and have issues with auto generation"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883479)

WA

William A.

Erp Specialist

> "It provides a clear visual understanding of delivery workload and routes, which improves planning and prioritization."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7145652)

MB

Melissa B.

Controller

> "It does not have the ability to add in different products for one delivery."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884999)

BW

Brandon W.

dispatcher

> "I like how the auto dispatching works with our system to implement routes in an organized manner. Though it doesn't get it right 100% of..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

DB

David B.

Parts And Shipping receiving

> "Some times the Drivers are not well trained in using the apps IE taking photos and clearing off drops and pick ups"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6789418)

AD

Austin D.

Assistant Parts Manager

> "It has also streamlined our delivery service making it easy to tell customers where their product is at or when we can have their parts..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884269)

KS

Kyle S.

Parts Manager

> "It often will take longer than expected to receive a new invoice into the dispatcher and will have to wait 3-5 minutes for it to populate"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787921)

AK

Ardo K.

IT Director

> "The pros about elite extra is for our sales staff it gives real time visibility to provide real time etas to our customers as well as..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788096)

GP

Greg P.

Inventory Control Manager

> "Some times the phone App does not keep up with the user and when you skip a delivery it does not move the rest down for you is what I am..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791031)

JC

Julio C.

IT Manager

> "The platform's real-time tracking doesn't just show locations; it delivers tangible benefits like accurate ETAs and enhanced customer..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788052)

HH

Hassan H.

Regional Sales Manager

> "Generally a little buggy across the board."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7144850)

BW

Brandon W.

dispatcher

> "It makes it very easy to track certain orders down. Though there were a few issues at first, they seemed to die down and improve. But..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

AM

ANDREA M.

Administrative Assistant

> "ALSO, I DON'T LIKE THE FACT THAT WHEN A DRIVER IS LOGGED IN, YOU CAN'T GO IN TO SEE OR CHANGE ANY DETAILS IN THE DRIVER SET-UP."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6789453)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "The on-time reporting and overall reports make it simple to track performance, and the dashboard ties everything together in a way..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

Andy S.

eCommerce Director

> "We have not been able to deploy the "Driver Self-Dispatching" feature yet because it requires our paper invoices to have bar codes on..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236655)

JM

Jeremy M.

Parts Manager

> "It has improved our delivery times, increased transparency, and given our customers an easy way to track their deliveries and returns."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

ES

Emory S.

Director of Marketing

> "This can make it challenging to rely on route completion times."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883216)

HH

Hassan H.

Regional Sales Manager

> "The returns process is handy as you can easily link to previous orders."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7144850)

NB

Nuno B.

Management

> "The fact that Held Invoices do NOT reflect why they are held (In our case where the part sold is coming from)"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790960)

DE

Devin E.

Logistics manager

> "its a good experience the app works well and easy for the drivers to understand what they are doing and how to get to the location for..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7140461)

BW

Brandon W.

dispatcher

> "It is pretty annoying dealing with this when I have multiple drivers over my shoulder waiting to be dispatched."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

SG

Shaquila G.

ASM

> "What I like the most is you can have real time tracking time on the drivers and get notifications when they have violations with driving."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6804448)

JH

Jerret H.

Warehouse Manager

> "All the buttons and text in the dispatch screen and especially on the printed manifests are very small, adding a new delivery address to..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6242909)

JC

Julio C.

IT Manager

> "It´s a valuable tool to optimize their last-mile delivery operations, improve customer satisfaction, and gain better control over..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788052)

DR

Dawn R.

Assistant Manager

> "For the most part my issues mainly come from computer glitches."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883235)

EM

Erik M.

Parts Manager

> "It has given us a digital safety net for making sure we are getting all of our deliveries out the door."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884065)

RR

Robert R.

Warehouse Management

> "However, ultimately we decided to opt out of Elite because it wasn't really helping us since we are such a small volume store, in some..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787877)

EM

Erik M.

Parts Manager

> "The driver interface on the app allows for tech challenged drivers to easily learn the app. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884065)

HW

Heidi W.

Internal Fleet sales

> "Some times I have glitches on driver location and they are not true locations."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787709)

GL

Gary L.

BRANCH MANAGER

> "IT IS A VERY GOOD SYSTEM. THAT ALLOWS FOR TRACKING AND ALSO BEING ABLE TO PROVIDE PROOF OF DELIVERY."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884041)

JS

Joann S.

courier

> "I havent figured out if the labels are not attached correctly or if the scanner is super sensitive."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787729)

CJC

Connor Johnson C.

Sales - Customer Experience

> "Elite Extra is a valuable business tool that helps provide a better customer experience."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7142857)

DD

Dalton D.

V.P

> "The knowledge of device issue fixes by some agents is less than desirable."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787871)

DD

Don D.

Logistics Manager

> "My overall experience with Elite Extra has been great, migrating to a new ERP with prophet 21 the integration with Elite has streamlined..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787981)

SG

Steve G.

Dispatching and Returns

> "Once in a while there is an invoice that doesnt transfer from cdk to elite and it gets confusing or if a invoice is credited - elite..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236685)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "On top of that, their support team is top-notch every time I’ve had a question, they’ve been quick to respond and genuinely helpful. If..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

BW

Brandon W.

dispatcher

> "Drivers get mad, I get mad, and my boss gets mad."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

NB

Nuno B.

Management

> "The ease of use, and detailed information, the ability to organize our deliveries based on current traffic conditions, and the benefit..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790960)

KR

Kellie R.

Commercial Sales Support

> "Also, if someone puts a lot of \* in the notes, it spreads the columns out to where we can't scroll to the right to see everything."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6267947)

ZK

Zachariah K.

Director of Store Development

> "It gives us a complete view of how our delivery service is working for us and our customers........."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883351)

KC

Kyle C.

Inventory and Operations

> "App on iPhone will get stuck refreshing on waiting for order."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790942)

EC

Ethan C.

Warehouse Supervisor

> "Keeps tabs on drivers and helps us keep our routes more efficient."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883516)

DG

Dennis G.

Parts Manager

> "Does not work great on tablets."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791244)

JJ

Jesse J.

SALES

> "Its nice to see where my drivers are at and coming up with ways of fitting in stops by visually seeing the map of where they're at."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791221)

DS

Dominic S.

Operations Manager

> "From the actual software down to the customer support."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787644)

CR

Cory R.

Outside sales representative

> "I love being able to navigate and add multiple cell calls and being able to change my route on the fly."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790918)

BR

Bryan R.

School District Parts Specialist

> "Most likely due to internal processes, but it seemed to add more confusion to our dispatch than letting a designated dispatcher route..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6263608)

LD

Linda D.

Manager

> "The little extra time it takes to load the runs is well compensated for, with the extra access and tracking abilities."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790917)

JM

Jeremy M.

Parts Manager

> "It can be a little confusing for new drivers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

JH

Jeff H.

Warehouse Manager

> "Customer service is responsive, the support team helped us get automated returns implemented they where helpful, prompt and..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6794631)

CW

Clay W.

Glass Dispatcher

> "Organization can be a flaw sometimes, pulling reports, technical difficulties on phones with low internet capabilities"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6269364)

GK

Gary K.

Parts Technical Manager

> "So, we are starting to get some actionable feedback from the reports that will help us with efficiency, cost savings, and driver..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787790)

JS

Jessica S.

Inventory Control

> "Sometime it can be confusing how to use each of these features."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788116)

MW

Matt W.

wholesale parts

> "there is definitely a learning cure to using elite compared to deliverytrax but elite has been so much better in the user experience and..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787677)

KT

Kim T.

Assistant Parts Director

> "Reporting is not easy to gather and analysis."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883685)

KS

Kyle S.

Parts Manager

> "Very great product for routing delivery drivers to be able to track and tell customers true ETAs"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787921)

TB

Travis B.

Warehouse

> "Time isn't always adjusted some log ins are and hour behind which makes it look longer then it was to deliver the parts"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6238616)

CR

Cory R.

Outside sales representative

> "It is our company thousands of dollars by being able to attach pictures to our customer drop off."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790918)

AH

Andrew H.

Warehouse Manager

> "Priority system as it doesnt fit my location making it impossible to auto route."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6242986)

HC

Heather C.

Parts Manager

> "It makes deliveries easier with the ability to track orders and have proof of delivery"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791329)

LW

Leslie W.

Operations Manager

> "Can not get the scanning feature to integrate with our POS system."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236686)

CR

Cory R.

Outside sales representative

> "It’s a very handy tool to be able to go back and look at pictures at previous draw off parts for customers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790918)

JS

Jj S.

Operations Manager

> "I feel like there is a lot of wasted time routing because we do not always deliver to the same places and we do a lot of hot shots so we..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___3701295)

AS

Andrew S.

Warehouse and Logistics Manager

> "It's been extremely helpful for our internal team and our customers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7142933)

BN

BRIAN N.

WAREHOUSE MANAGER

> "The ETA times don't adjust with the traffic flow."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6268838)

KL

KERRI L.

Parts Specialist

> "THE REPORTS FUNCTION IS VERY HELPFUL TO FIND FLAWS IN EVERY DAY"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883298)

DS

Dana S.

HR Director

> "Unable to track in alot of the areas that we deliver to."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236689)

JM

Jeremy M.

Parts Manager

> "For bigger stores that have multiple drivers I can see it being a huge benefit that would cut down on overhead costs."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

NG

Nicholas G.

Shipping Supervisor

> "How it loses connections and also the optimization is hit or miss on being right."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6257207)

TD

TAYLOR D.

Warehouse manager

> "It helps us keep up with orders better and the drivers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883362)

DA

Dustin A.

Manager

> "The updates and glitching that the mobile does."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236858)

LR

Lee R.

Management

> "It helps new employees with their routes and getting them familiar with it much faster."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883227)

FB

FRED B.

PARTS CLERK

> "PREMADE ROUTES ARE NOT ALWAYS ACCURATE AND HAVE TO BE TWEAKED."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6257117)

FP

Fred P.

VP

> "Elite offers competitive pricing for features offered with a strong ROI."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883361)

PY

Paul Y.

Parts Manager

> "Failure to pick up some construction zones or peak traffic."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6267517)

[View Reviews](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

## User interface

[PCS TMS](https://www.capterra.com/p/29249/Express/)

4.20 (242)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

4.67 (364)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

PCS TMS

41/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   API
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Communication Management
-   Customer Database
-   Customer Management
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Electronic Signature
-   Emergency Dispatch
-   Employee Management
-   Fuel Management
-   Generative AI
-   Geographic Maps
-   Geolocation
-   GPS
-   Historical Reporting
-   Invoice Management
-   Location Tracking
-   Maintenance Scheduling
-   Mileage Tracking
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Order Management
-   Order Tracking
-   Performance Metrics
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting & Statistics
-   Route History
-   Route Management
-   Route Optimization
-   Routing
-   Scheduling
-   Shipping Management
-   Task Scheduling
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/29249/Express/#features)

Elite EXTRA

Top features

46/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   API
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Communication Management
-   Customer Database
-   Customer Management
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Electronic Signature
-   Emergency Dispatch
-   Employee Management
-   Fuel Management
-   Generative AI
-   Geographic Maps
-   Geolocation
-   GPS
-   Historical Reporting
-   Invoice Management
-   Location Tracking
-   Maintenance Scheduling
-   Mileage Tracking
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Order Management
-   Order Tracking
-   Performance Metrics
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting & Statistics
-   Route History
-   Route Management
-   Route Optimization
-   Routing
-   Scheduling
-   Shipping Management
-   Task Scheduling
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/131389/Elite-EXTRA/#features)

### Recognition

PCS TMS is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Elite EXTRA

### Deployment & support

PCS TMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Elite EXTRA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PCS TMS

-   By PCS Software
-   Located in United States
-   Founded in 1997

Elite EXTRA

-   By Epicor Software
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

vs

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.49 (1,005)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

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4.4

4.2

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[View full comparison](https://www.capterra.com/compare/29249-167543/Express-vs-Samsara-for-Fleets-0-00-6-23)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

vs

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[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

vs

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Price

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4.0

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4.4

4.2

Ease of Use

4.4

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[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/131389-188592/Elite-EXTRA-vs-Detrack)

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

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Contact vendor for pricing

Price

$13.95/month

4.0

Features

4.7

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/29249-197399/Express-vs-One-Step-GPS)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

vs

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$24/month

Price

$200/month

4.5

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/131389-210604/Elite-EXTRA-vs-Spoke)

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

vs

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Contact vendor for pricing

Price

$35.1/month

4.0

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/29249-161579/Express-vs-OptimoRoute)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

vs

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Price

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4.5

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131389-178880/Elite-EXTRA-vs-Track-POD)

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

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[Track-POD](https://www.capterra.com/p/178880/Track-POD/)[4.65 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/)

Contact vendor for pricing

Price

$49/month

4.0

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/29249-178880/Express-vs-Track-POD)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

vs

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

$24/month

Price

$35.1/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131389-161579/Elite-EXTRA-vs-OptimoRoute)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

vs

[FleetRunnr](https://www.capterra.com/p/233596/FleetRunnr/)[4.91 (47)](https://www.capterra.com/p/233596/FleetRunnr/reviews/)

$24/month

Price

$210/month

4.5

Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/131389-233596/Elite-EXTRA-vs-FleetRunnr)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

vs

[Motive](https://www.capterra.com/p/138669/Motive/)[4.46 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

$24/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131389-138669/Elite-EXTRA-vs-Motive)