# Compare PCS TMS vs OptimoRoute 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PCS TMS and OptimoRoute based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/29249-161579/Express-vs-OptimoRoute

---

# PCS TMS vs OptimoRoute Features and Cost Comparison

Last updated May 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PCS TMSOptimoRoute2/4 selected

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.6 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

[## PCS TMS](https://www.capterra.com/p/29249/Express/)[4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

AP

av

Based on [242 reviews](#user-reviews)

Positive

200

Neutral

27

Negative

15

[## OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.6 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Starting Price

$35.10/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

GH

vt

Based on [259 reviews](#user-reviews)

Positive

247

Neutral

11

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

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### RouteManager

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,812 reviews from route planning software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Feature ratings

Route Optimization

3.6

Mobile Access

3.7

Scheduling

3.9

Delivery Tracking

3.9

GPS

3.5

83%Fit

High performer

Feature ratings

Route Optimization

4.7

Mobile Access

4.4

Scheduling

4.7

Delivery Tracking

4.8

GPS

4.5

User satisfaction

User satisfaction

4.2

User reviews[242](https://www.capterra.com/p/29249/Express/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.0

Customer support

4.2

User satisfaction

4.6

User reviews[259](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$35.10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for shippers, carriers, asset-based brokerages, full truckload, intermodal, LTL, private fleet and commercial carriers, and asset-based brokerage firms.

Best for

Over 3,500 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs.

## User reviews

Pros & cons

AP

Aman P.

Associate

> "One of the strongest aspects of PCS TMS is its real-time tracking and fleet management, which helps in monitoring..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

SS

Shekhar S.

Senior Analyst

> "sometimes it lags, after long usages. As sometimes it glitches in bills sections. and also, I recommend it to save..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7116195)

AV

Akshay V.

Safety Executive

> "An exceptionally well-designed and highly intuitive platform, PCS TMS stands out for its seamless performance,..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7120324)

AJ

Aakash J.

Dispatch Associate

> "One issue I’ve experienced with this software is that email notifications are not received reliably, which affects..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7142440)

DS

DHRUV S.

Fleet Supervisor

> "I can easily find almost everything I need and integrate multiple tools within the platform, which has made my..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7120402)

SH

Shamimul H.

Team leader

> "Sometimes the system feels a bit slow while loading data, which can affect workflow efficiency."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7119405)

AP

Aman P.

Associate

> "In terms of security and accessibility, being cloud-based allows users to access the system from anywhere while..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

EG

Eshan G.

Senior Executive

> "At times, the system shows minor delays, particularly when many users are active simultaneously."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7122658)

SC

Shivani C.

Senior Associate

> "The system improves operational efficiency, enhances driver accountability, and ensures better control over..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7099234)

HN

Himanshu N.

Team leader

> "Sometimes the system experiences slight delays, especially when multiple users are working at the same time."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121802)

AP

Aman P.

Associate

> "The system also offers good value for money since it combines several features into a single platform, reducing the..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

MS

Maninder S.

Associate

> "Also, customization feels a bit limited and not always very intuitive to tweak."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126623)

AS

Abdul S.

Assistant Manager

> "PCS TMS offers simple and efficient data management, making it easy to track loads in real time."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7099231)

TK

Tarandeep K.

Associate

> "Sometimes the system feels a bit slow, especially with large data."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121686)

VG

Vishal G.

senior Associate

> "The system makes it easy to monitor working hours, breaks, and overall productivity with clear and organized data."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7132290)

AJ

Aakash J.

Dispatch Associate

> "At times, they are not received properly, which can impact operational automation."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7142440)

AP

Aman P.

Associate

> "It works best for businesses that want a simple, reliable, and centralized system without needing heavy..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

KR

Kristi R.

Staff Accountant

> "The look is very outdated and is hard to follow a whole load through to the end without looking on multiple screens."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7004068)

LK

Lorenzo K.

Security Project Engineer

> "PCS has made managing fleets, dispatching loads, tracking finances, and integrating third-party tools way easier for..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6795481)

RJ

Roxanne J.

HR Director, Office Manager, AR AP

> "One of the things I like the least is that it freezes and then kicks you out quite often even in the middle of..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6885918)

MS

Maninder S.

Associate

> "It keeps fleet operations organized and tracking is reliable, which makes daily work easier."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126623)

AK

Ashwini K.

Associate

> "The mobile experience doesn’t always feel as smooth as the desktop version."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126612)

RJ

Roxanne J.

HR Director, Office Manager, AR AP

> "I like the ease of the layout as a positive for PCS TMS and a lot of the features are similar to excel with sort and..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6885918)

AP

Aman P.

Associate

> "May feel restrictive for complex business needs"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

SS

Shekhar S.

Senior Analyst

> "most i like is it has separate sections for everything, which make easy to communicate, track, Manage data."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7116195)

AJ

Abhi J.

MAnager

> "outdated look and interface. "

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7102383)

SK

Surinder K.

Senior Associate

> "I’ve been using it in my organization for about a year now, and it has really helped in keeping transport operations..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7111004)

AG

ANDY G.

manager

> "Pcs mobile images takes too long to transfer into loads or the index images section."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6789983)

AP

Aman P.

Associate

> "The mobile access is helpful, though it’s not as feature rich as the desktop version."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

Navneet S.

Claims Managers

> "Lacks some advanced analytics."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7130200)

MS

Maninder S.

Associate

> "The dashboard feels intuitive, and managing multiple vehicles doesn’t feel overwhelming at all."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126623)

KR

Kristi R.

Staff Accountant

> "Unable to drag and drop documents into the system."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7004068)

MS

Maninder S.

Associate

> "The accounting features handle the basics well and help with billing."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126623)

AC

Alyson C.

COO

> "There are features missing that would help improve our operation efficiency - driver settlements PDFs have to be..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6047201)

EG

Eshan G.

Senior Executive

> "Since I handle both dispatch and load booking, I find PCS TMS extremely useful."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7122658)

RB

Ron B.

Safety Manager

> "The miles are so far off the actual miles driven, we are forced to manually acquire the data."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6784438)

MP

Michelle P.

Office Manager

> "My favorite feature is the ability to transform any report into a spreadsheet."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7004854)

JK

John K.

President

> "It will not fit my whole screen, as of the last few months, doing it on all computers, no matter what..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6019782)

SH

Shamimul H.

Team leader

> "The payment section is well designed, and the fleet section is also working perfectly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7119405)

RC

Robert C.

President

> "No response or verification when Invoices is sent within PCS system, when customers claim they did not receive an..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6091505)

TK

Tarandeep K.

Associate

> "It offers good value for money with useful features that save time and reduce manual work."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121686)

SS

Sabrina S.

Business Development Manager

> "When someone logs in the platform when someone else is using it, it just kicks out the initial user."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778249)

MP

Michelle P.

Office Manager

> "It would be nice to have the ability to hilight specific lines on the screen so it's easier to find the info I need."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7004854)

JD

Jenny D.

Accounting

> "Sometimes they go " offline" and you cannot upload scans."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6347195)

AP

Aman P.

Associate

> "Customer support is generally helpful, but sometimes responses can vary depending on the complexity of the issue."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7128865)

NV

Nathan V.

COO

> "Have to open and close too many windows to get basic information. "

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6784511)

Navneet S.

Claims Managers

> "It's a good, affordable solution for businesses managing multiple vehicles."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7130200)

VL

Vitaliy L.

Ops Manager

> "TERRIBLE, Money orientated will threaten you if you will be asking you to let you go because they are not fulfilling..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778095)

AV

Akshay V.

Safety Executive

> "It is a highly reliable and user-friendly platform that makes daily operations smooth and efficient."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7120324)

VL

Vitaliy L.

Ops Manager

> "Can’t digitize or streamline documentation easily."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778095)

AJ

Aakash J.

Dispatch Associate

> "It offers great value for money and stands out for its strong security compared to other software options."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7142440)

WC

Wendy C.

Director of Operations

> "not efficient for Intermodal Drop and Hook business."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6347067)

HN

Himanshu N.

Team leader

> "It is easy to use and helps manage loads and payments efficiently, with only minor delays at times"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121802)

HB

HEATHER B.

CFO

> "Most of the integrations do not work properly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6339826)

DD

Daniel D.

Vice presidente

> "The integration of both, Trucking dispatch, with accounting, safety, now mobile Express os very handy."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6347194)

NY

Nizom Y.

Accounting Manager

> "Personally I didn't like pricing. Despite being older TMS in the market, price is not competitive."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6790862)

EF

Ethan F.

Dispatcher and Logistics Coordinator

> "The maintenance section has also made it so much easier to track what's going on and keep up with the repairs that..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6560882)

GJ

Gabe J.

Financial Analyst

> "Could not import excel documents"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6560847)

GV

Gio V.

Sales Coordinator

> "It’s streamlined our logistics, made communication more efficient, and given us better visibility across the board...."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6789545)

EF

Ethan F.

Dispatcher and Logistics Coordinator

> "The fact that everything is based in US Imperial is unfortunate when you are based in Canada."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6560882)

AJ

Aakash J.

Dispatch Associate

> "The customer support team is highly responsive and resolves issues quickly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7142440)

VL

Vitaliy L.

Ops Manager

> "Completely unusable or dysfunctional on macOS."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778095)

LU

Linda U.

Payroll.Admin

> "Dispatch likes how the features work for their use with dispatching loads and tracking miles."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6353108)

JM

Jasmine M.

Dispatcher

> "It freezes often and shuts down suddenly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6560969)

SC

Shivani C.

Senior Associate

> "Customer support is also responsive and helpful, making the overall experience smooth and reliable."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7099234)

JO

Joey O.

Owner

> "The software does not move loads between the brokerage and trucking side (load share) without a lot of work and it..."

[See full review](https://www.capterra.com/p/29249/Express/#SoftwareAdvice___4666373)

AK

Ashwini K.

Associate

> "The mobile access is highly convenient and user-friendly."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7126612)

KO

KENNETH O.

Owner

> "The customer side platform is trash"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6571829)

KM

Kamila M.

Accounting clerk

> "There is a lot of features and it's hard to master them all but the customer service is always there to help when..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6819485)

RB

Ron B.

Safety Manager

> "Inaccurate IFTA reporting."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6784438)

SR

Shalysse R.

Office manager

> "This helps us keep up on billing our customers."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6885114)

JK

John K.

President

> "Constantly having our service contract breached with all the glitches & no solutions, making PCS very difficult to..."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6019782)

AG

Aryan G.

Senior associate

> "Saves time and improves productivity."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7143608)

GV

Gio V.

Sales Coordinator

> "Initial setup took a bit longer than expected"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6789545)

DH

Dena H.

Billing Specialist

> "PCS customer support is great any time we need help we receive it."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7099214)

VL

Vitaliy L.

Ops Manager

> "Email Overload"

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6778095)

NY

Nizom Y.

Accounting Manager

> "Mobile-friendliness enables the management to monitor from anywhere."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6790862)

KW

Kris W.

Vice President

> "PCS requires a minimum of 3 users which puts their monthly cost out of reach for me."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___6036022)

TK

Tarandeep K.

Associate

> "It feels secure, and the data is well protected."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___7121686)

AR

Alexia R.

Accounting

> "Some of our users that are remote are not able to access the software with the wifi they have."

[See full review](https://www.capterra.com/p/29249/Express/#Capterra___4897469)

[View Reviews](https://www.capterra.com/p/29249/Express/reviews/)

GH

Giles H.

Sales Director

> "We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070700)

AO

Alejandra O.

Project Manager

> "We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7001171)

VT

Vumani T.

technical support engineer

> "It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

JH

Jasmine H.

Office Assistant

> "The main issues we have is that the drivers do not have to use the program and can turn off the tracker on there side which led us..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7006541)

MR

Matej R.

Owner

> "Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

DT

DJ T.

owner operator

> "Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205)

PN

Paul N.

Owner

> "I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7139758)

MJ

Miller J.

CEO

> "For large-scale drops with 100+ locations, these inaccuracies add up quickly and impact both time and fuel efficiency."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7060358)

LB

Levente B.

webshop

> "However, we would appreciate more flexibility in modifying already planned routes on the fly, and the customer tracking interface..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6815166)

FS

FORREST S.

Manager

> "While OptimoRoute is a capable standalone product for dispatchers, it falls short as a developer platform."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7109798)

DT

DJ T.

owner operator

> "Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205)

VT

Vumani T.

technical support engineer

> "Some advanced features are only available on higher-tier plans, which may not be cost-effective for everyone."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

RZ

Rasa Z.

Operations manager

> "That said, it works best when the data and constraints are well set up, and some real-world flexibility and local knowledge still..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357)

JR

James R.

Head of Logistics

> "One issue is that it doesn't give to much variety when trying to use different types of vehicles."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7074763)

RM

Richard M.

Analyst

> "We can start each day with a clear picture of what our growing crews’ schedules look like, which has been a game changer..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

AG

Alexandra G.

Logistics

> "Sometimes it confuses that the system saves peoples addresses in case they ask to be delivered in other"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7019066)

RZ

Rasa Z.

Operations manager

> "What I liked most about OptimoRoute was how clearly and quickly it turns complex delivery schedules into practical, workable routes."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357)

NA

Neil A.

Director

> "The price is a little too high for a single user and jumped considerably a couple of years back."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090177)

RM

Richard M.

Analyst

> "The interface is intuitive, the tracking and notifications are reliable, and it scales well as our operation grows."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

KG

Kate G.

Property Inspector

> "Not having a more friendly tablet/mobile version to type routes other than having to do it on a computer, and wish the price was..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6732307)

DJ

Darren J.

Chief Operating Officer

> "Real-time tracking and ETA updates improved communication with both customers and internal teams."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7064557)

KA

Kim A.

Systems Architect

> "The biggest issue we've had has been a lack of logging, with multiple users changing things around it can be a bit tricky to find..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6563322)

JS

Jennifer S.

Field Agent

> "The options for routing and the ability to send to our mobile devices is top notch. "

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7140868)

RM

Richard M.

Analyst

> "It is a bit more expensive than some alternatives."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

IS

Iaroslava S.

Director

> "It is reliable, efficient, and consistently helps us optimize routes, improve delivery accuracy, and reduce manual work."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070894)

CS

Clorisa S.

NOW Program Director

> "Not able to organize large apartment buildings."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6731583)

SK

Sam K.

Projects Manager

> "It has allowed us to know how many drivers a day we should be using and due to this has saved the company money."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070050)

MS

Minhas S.

Manager

> "It dosnt work good with over programs than Excel"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6819746)

SG

Stephen G.

Sr. Transportation Coordinator

> "It gives us more accurate route to plan our drivers day when we are busy in season."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7078273)

MR

Matej R.

Owner

> "This is just an inconvenience not a real issue"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

TD

Tony D.

Owner Operator

> "I love being able to track my employees throughout the work day and know when they should be expected back"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7147060)

ES

Ethan S.

Operations Manager

> "We run both of our companies through it, and we have had issues messing with each other's routes"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6694074)

RM

Richard M.

Analyst

> "The platform has improved our routing efficiency, team coordination, and customer communication."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

DD

Durukan D.

Fish merchant

> "Website doesn't work properly on Ipad."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6621153)

LB

Levente B.

webshop

> "The real-time tracking, flexible scheduling, and intuitive interface make it a must-have tool for our operations."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6815166)

JS

Jay S.

District Sales Manager

> "Moving the Depot location, seems to be difficult."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6574218)

DJ

Darren J.

Chief Operating Officer

> "OptimoRoute has been a strong operational tool for scaling delivery and field operations."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7064557)

IN

Illiana N.

Lead Scheduler

> "Without efficient tools or support, the process would take hours to complete."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6627581)

VT

Vumani T.

technical support engineer

> "Its automated optimization saves time, lowers fuel costs, and improves overall operational productivity."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

PJ

Phyre J.

Manager

> "That can cause issues for other drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6629281)

DT

DJ T.

owner operator

> "love the automated texts for tracking and appointment time frames."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205)

ALS

Alvin Lee S.

Owner

> "The price per user; I’d like to use this to hire more drivers but it doesn’t make financial sense given my profit margins"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4635531)

DH

David H.

Owner Administrator

> "The map viewable while scheduling makes it very easy to see who is going where, and if drivers may be intersecting to allow..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6887709)

AS

Angela S.

Delivery Coordinator

> "Does not save phone numbers without coping order"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4612814)

VT

Vumani T.

technical support engineer

> "The platform is very user-friendly and easy to navigate, making it simple to schedule, adjust routes, and track drivers in real..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

JD

Jimmy D.

Owner

> "The software I was using had terrible routing."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4601574)

JR

James R.

Head of Logistics

> "It gives clear messages to customers and the GPS works well for the drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7074763)

JS

Jennifer S.

Trip Coordinator

> "We print out the map of the routes so would like the option to change the colour for each agent as some colours do not print well..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2483330)

TD

Tony D.

Owner Operator

> "I am also able to track their progress easily throughout the day which is helpful in planning."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7147060)

EA

Erin A.

Operations Manager

> "We used to use the email and text message function but found they were often blocked as spam and so now do our own notifications."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463538)

RZ

Rasa Z.

Operations manager

> "Reliable ETA calculations that help with planning and customer communication"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357)

JJ

Jamie J.

Owner

> "Allowing recipient to track the driver is important with fresh food deliveries, but our average weekly deliveries are quite low."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2517785)

RB

Robert B.

Operations Manager

> "The route upload system offers a robust set of options and controls to allow me to upload large lists easily."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6731625)

KK

Katie K.

CMO

> "We have had a few delivery days when the route was glitchy (app not loading, kept re-routing, not making most effective route)."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2486786)

MJ

Miller J.

CEO

> "Adding that level of control would make the reporting feature significantly stronger."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7060358)

CP

Claudia P.

Sr. Program Coordinator

> "The only thing that is difficult is to manually enter an order you need to enter the address first then enter everything else..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2473419)

MR

Matej R.

Owner

> "For a small or medium business doing its own delivery management, that time saving is very important."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

TR

Tony R.

Head of Logistic

> "Operationally this biggest problem is hours worked does not include implant and explant that would apply to any driver."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2497939)

JL

Janelle L.

President

> "The visual side of where the trucks are, whether they are ahead or behind schedule is nice to see."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7104394)

GM

Geoff M.

Entrepreneur

> "I’ve also had issues with switching stops to different drivers if I need to edit the route."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2465817)

GC

Graham C.

Owner

> "Great software to use and very customer friendly as well, tracking for customers to be able to see where the drivers are, has cut..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6804334)

HS

Hana S.

Head of sales and marketing

> "Distribution of corporate presents can be very challenging especially during Christmas/post-earthquake/COVID 19 times."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2663120)

PN

Paul N.

Owner

> "Optimoroute has the best UI and easy-to-understand navigational menus."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7139758)

DW

Dan W.

Cofounder

> "It's a bit dated in how it works, could use a bit of a refresh to be a bit more intuitive."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2465871)

VT

Vumani T.

technical support engineer

> "What I liked most about OptimoRoute is its powerful route optimization capability."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

JD

Joanne D.

Manager

> "Startup figuring it out is a bit of a struggle - need better online training options."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2473004)

MR

Matej R.

Owner

> "I also appreciate that it gives a more professional impression to customers compared with manually planned deliveries."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

CM

Cheryl M.

Delivery Operations Manager

> "There are times that I have to add quite a few stops and it gets very time consuming."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463687)

MB

Monte B.

owner

> "reliable routing system that is easy to add/ remove stops and is easy to 'replicate' regular stops week after week."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7133235)

TG

Teresa G.

Founder/Owner

> "Our drivers have had no to very little experience with the app crashing or not working for them. "

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2472836)

IS

Iaroslava S.

Director

> "We have been using OptimoRoute for almost five years, and it has become a core tool in our daily operations."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070894)

SS

Sobe S.

CSO

> "Similar street names sometimes put to wrong zip codes, and cities."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463721)

JM

Jason M.

Founder

> "It makes scheduling far more efficient and gives our customers a smooth, professional experience when receiving their orders."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6887444)

EH

Eric H.

CEO

> "The maps are outdated, and I almost ALWAYS have to fix the route."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463730)

NH

Nancy H.

Owner

> "I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7091339)

Steven U.

National Operations Manager

> "Also some reporting could be looked at as it does not appear to be correct."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2480618)

JB

Joel B.

IT Manager

> "I like the it has an API and uses convenient endpoints to be able to quickly route a bunch of stops continually throughout the day."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6592981)

CC

Chloe C.

Catering Manager

> "It is fairly expensive to add additional drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463908)

MR

Matej R.

Owner

> "Customer support has been helpful when needed, and the software feels reliable enough for real business use."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

SJ

Shmuel J.

CEO

> "Its not easy to use at all and requires some serious time to get to know your way around it."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2464384)

[View Reviews](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

## User interface

[PCS TMS](https://www.capterra.com/p/29249/Express/)

4.20 (242)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

4.63 (259)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

PCS TMS

19/32

-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Drag & Drop
-   Driver Management
-   Electronic Signature
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   GPS
-   Inventory Management
-   Live Driver Tracking
-   Mobile Access
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Updates
-   Route Optimization
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Voice Recognition

[See all features](https://www.capterra.com/p/29249/Express/#features)

OptimoRoute

Top features

24/32

-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Drag & Drop
-   Driver Management
-   Electronic Signature
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   GPS
-   Inventory Management
-   Live Driver Tracking
-   Mobile Access
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Updates
-   Route Optimization
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Voice Recognition

[See all features](https://www.capterra.com/p/161579/OptimoRoute/#features)

### Recognition

PCS TMS is recognized as a top-rated tool in 2 Capterra Shortlist reports

OptimoRoute is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

PCS TMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OptimoRoute

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PCS TMS

-   By PCS Software
-   Located in United States
-   Founded in 1997

OptimoRoute

-   By OptimoRoute
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

vs

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.49 (1,005)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

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4.2

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[View full comparison](https://www.capterra.com/compare/29249-167543/Express-vs-Samsara-for-Fleets-0-00-6-23)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

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[View full comparison](https://www.capterra.com/compare/131389-161579/Elite-EXTRA-vs-OptimoRoute)

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

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Contact vendor for pricing

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4.0

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4.4

4.2

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[View full comparison](https://www.capterra.com/compare/29249-138669/Express-vs-Motive)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

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4.5

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/127994-161579/Jobber-vs-OptimoRoute)

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

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[One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)[4.83 (262)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/)

Contact vendor for pricing

Price

$13.95/month

4.0

Features

4.7

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/29249-197399/Express-vs-One-Step-GPS)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

vs

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.49 (1,005)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

$35.1/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/161579-167543/OptimoRoute-vs-Samsara-for-Fleets-0-00-6-23)

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

vs

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Contact vendor for pricing

Price

$24/month

4.0

Features

4.5

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/29249-131389/Express-vs-Elite-EXTRA)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

vs

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Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/161579-210604/OptimoRoute-vs-Spoke)

[PCS TMS](https://www.capterra.com/p/29249/Express/)[4.20 (242)](https://www.capterra.com/p/29249/Express/reviews/)

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Contact vendor for pricing

Price

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Features

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4.2

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[View full comparison](https://www.capterra.com/compare/29249-178880/Express-vs-Track-POD)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

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[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

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[View full comparison](https://www.capterra.com/compare/149633-161579/Route4Me-vs-OptimoRoute)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

vs

[Track-POD](https://www.capterra.com/p/178880/Track-POD/)[4.65 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/)

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