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DialedIn is the scalable, easy-to-operate CCaaS that improves service and reduces expenses at minimum 5-seat inbound, outbound, or blended call centers in every vertical.
LATAM and Europe Markets, SMB and Middle Market Enterprise. Customer Centric Opps and Sales Opps can use 55PBX to increase satisfaction and revenue.
It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.
No call center software can overcome these problems on it's own.
They help me contact the most customers in the fastest and most organized way possible. Mike is absolutely amazing and has helped me customize a product that is perfect for me.
There are surprise failures that catch us off guard sometimes.
If anyone reads this comment. This is the best system out there, also the customer service is outstanding.
Five9 isn't bad, but this has run much smoother. And then spitfire... well, spitfire is just a pain in the cash.
Countless hours of manual work saved (operationally and reporting); better comprehension of Dialer solution across all business users; ability to make decisions and improve on the fly.
There isn't much not to like about this company. I have tried others and it is hard to find a lot of legitimate dislikes.
Prioritize real-user-identified key features according to your needs to find your best fit.
DialedIn CCaaS
55PBX
DialedIn CCaaS
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55PBX
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