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SERVTRAC vs Workever: Which is a better fit?

Updated on November 3rd, 2024
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Summary
Key features rated by users
Features selected based on 1,581 reviews from Service Dispatch users.
% Fit
Missing features
Not enough reviews
Feature ratings
Scheduling
--
Mobile Access
--
Billing & Invoicing
--
Customer Database
--
Calendar Management
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Scheduling
4.8
Mobile Access
4.7
Billing & Invoicing
4.8
Customer Database
--
Calendar Management
NA
User satisfaction
4.5
User reviews11
Ease of use
4.4
Functionality
4.5
Value for money
4.5
Customer support
5.0
4.6
User reviews29
Ease of use
4.6
Functionality
4.4
Value for money
4.6
Customer support
4.7
Price starts from
One-time payment
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

SERVTRAC is suited for companies who sell and service equipment and have a mobile workforce that requires real-time access to schedules, equipment history, inventory, customer SLAs and pricing.

Industries: tradespeople; construction; plumbing; roofing; electricians; building maintenance; cleaning; drainage; facilities management; gardening; handyman; HVAC; locksmiths; pest control; etc.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
30215
5 screenshots
178267
5 screenshots

SERVTRAC

23/47
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Calendar Management
  • Client Portal
  • Customer History
  • Customer Management
  • Customizable Forms
  • Drag & Drop
  • Driver ETA
  • Electronic Payments
  • GPS
  • Historical Reporting
  • Location Tracking
  • Performance Metrics
  • Project Management
  • QuickBooks Integration
  • Real-Time Data
  • Real-Time Updates
  • Reminders
  • Route Optimization
  • Time Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Contract/License Management
  • Customer Database
  • Customizable Reports
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Quotes/Estimates
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Technician Management
  • Third-Party Integrations
  • Work Order Management
See All features
Hide Service Dispatch Software Features -

Workever

Top Features
34/47
Show Service Dispatch Software Features +

SERVTRAC

--

Workever

--

SERVTRAC
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Workever
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SERVTRAC
  • By AMTECH Computer Services
  • Located in United States
  • Founded in 1989
Workever
  • By Workever
  • Located in United Kingdom
  • Founded in 2015
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