CXT Software vs Track-POD: Which is a better fit?

Andrew A

COO

This helps keep the software relevant as the community of XDispatch users is constantly thinking up the tools we need to succeed, which are then shared with all.

I also found the dispatching to be cumbersome and very unforgiving. Whenever there was a clerical error with an order it would sometimes take over 5 mins to correct the mistake.

It is very reliable and for this price, in my honest opinion, I'd say is a bargain.

It's a shame this product is only available in the US as otherwise we would use it in our other markets too.

The support has also been super helpful with the implementation and onboarded us within a week with almost all our queries solved quickly.

Having used the software for four months I have not come across anything that I dislike.

They are amazing, they help you with videos to get started. Saves you a lot of money, meets your delivery requirement efficiently and sends auto reports at the end of the day.

Cost is high for the extra features and sometimes real-time gets stuck in the middle of the process.

Easy to track deliveries, easy to manage deliveries and such. As an IT Professional, very good UI, very nice to use and good to get information or fix issues with some of the distribution.

The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route.

The features are amazing and have great scope to offer more info for the customer as my business expands.

Only to find out I got charged the full 560 Canadian right away for the second user. When I tried to cancel this (my company is still new and we do not need two delivery drivers at this time).

It has been a good experience, the real time ability to find good enroute and have access to proof of delivery documents has increased satisfaction in customer interactions.

We found Integration with our software a bit difficult.

Great & easy to use, very good product for price & will recommend all new courier businesses to use them.

Overly sensitive map scrolling, no historic tracking of drivers speeds etc, can be a little cumbersome & additional drivers are expensive.