Capterra Logo
Helping businesses choose better software since 1999

NextGen Office vs PIMSY Mental Health EHR: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 1,350 reviews from Medical Scheduling users.
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
4.6
Charting
4.1
Appointment Scheduling
4.4
Patient Records Management
4.3
Appointment Management
4.4
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
5.0
Charting
4.8
Appointment Scheduling
5.0
Patient Records Management
4.0
Appointment Management
--
User satisfaction
4.0
User reviews1,276
Ease of use
3.9
Functionality
3.9
Value for money
3.8
Customer support
4.0
4.3
User reviews96
Ease of use
4.1
Functionality
4.1
Value for money
4.6
Customer support
4.7
Price starts from
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

An EHR/EMR solution designed for small practices with 1-10 physicians. NextGen EHR offers integrated workflow benefits from 50-plus years of clinical experience and more than 150,000 providers.

PIMSY is a great fit for IOP, PHP, Medication Management, Outpatient Therapy, Residential Day Trx, Case Management / TCM / Skill Building, Intensive In-Home, PRP, PSR, & Medication-Assisted Treatment.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-558c29ad-11ef-48c6-0b5c-08d8811dc09f
JACQUE P
medical assistant
3.0

Jacque P.: Hi, I'm Jacque, and I'm a medical billing manager for a private medical practice and I give NextGen Healthcare three out of five star rating. We use NextGen Healthcare to do billing for our private practice. With three practitioners, it makes it easy to bill in one set area for all three of them at the same time, to send out claims and get the return EOBs to post to the remits. What I like best about NextGen Healthcare is the fact that it's super simple to use. When training new workers, they catch on easily because it's a very simple format that is laid out perfectly for anybody to just data input and send your claims off to get a return profit. I would have to say what I like least about NextGen Healthcare is the fact that when we need help, it seems to be very hard to get ahold of somebody. We do have a rep, but they have several people that I need to contact and it seems like I'm just being pushed off from one person to the next and when I do speak to somebody about a specific issue, it seems like if they're not very knowledgeable in that field, even though they would be IT, or my rep to get prices quoted, or have a technological issue that needs solved, it just seems very hard to get any issues resolved whatsoever. As well as the price that we were first told, it seemed to change very much throughout our contract, and we just constantly seem to have issues, especially with communication with NextGen Healthcare, unfortunately,

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
31268 video thumbnail}
1 Video
No videos provided by vendor
31268
5 screenshots
No screenshots provided by vendor

NextGen Office

29/41
  • Access Controls/Permissions
  • Calendar Sync
  • Cancellation Tracking
  • Credit Card Processing
  • Faculty/Staff Management
  • No-Show Tracking
  • On Call Scheduling
  • Real-Time Reporting
  • Recurring Appointments
  • SMS Messaging
  • Third-Party Integrations
  • Wait List Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Reminders
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Live Chat
  • Mobile Access
  • Multi-Location
  • Patient Records Management
  • Physician Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
See All features
Hide Medical Scheduling Software Features -

PIMSY Mental Health EHR

Top Features
39/41
Show Medical Scheduling Software Features +
NextGen Office
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PIMSY Mental Health EHR
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NextGen Office
  • By NextGen Healthcare
  • Located in United States
  • Founded in 1994
PIMSY Mental Health EHR
  • By Smoky Mountain Information Systems
  • Located in United States
  • Founded in 2007
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: