# Compare NextGen Office vs EZClaim 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NextGen Office and EZClaim based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31268-106348/NextGen-Ambulatory-EHR-vs-EZClaim-Medical-Billing --- # NextGen Office vs EZClaim Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NextGen OfficeEZClaim2/4 selected [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) [## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $300.00 Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.9 Customer Service 4 Reviews Sentiment Based on [1,278 reviews](#user-reviews) Positive 1,014 Neutral 147 Negative 117 [## EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) Starting Price $149.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [128 reviews](#user-reviews) Positive 118 Neutral 9 Negative 1 ## Summary * * * Key features rated by users Features selected based on 1,848 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit High performer Feature ratings HIPAA Compliant 4.5 Charting 3.8 Billing & Invoicing 4.2 Claims Management 3.7 Appointment Management 4.4 71%Fit Missing features Feature ratings HIPAA Compliant 4.6 Charting NA Billing & Invoicing 4.6 Claims Management 4.4 Appointment Management 4.3 User satisfaction User satisfaction 4.0 User reviews[1,278](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.7 Customer support 4.0 User satisfaction 4.5 User reviews[128](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $300Not provided by vendor - Free version - Free trial Price starts from $149Per User, Per Month - Free version - Free trial Best for Best for An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers. Best for EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system with a robust credit card processing option for the small-to-medium size offices. ## User reviews Pros & cons OE Omid E. President > "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) SD Shacria D. Medical records clerk > "Filing features were very simple and it had a lot of features that help with separating documents while they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622) Steve B. Owner doctor > "The software had a horrible easy to use. When I logged on before the official training I could not figure out..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) OE Omid E. President > "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) CJ Crystal J. Claims Service Specialist > "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405) TR Tracy R. Office Manager > "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640) Steve B. Owner doctor > "The software was highly customizable to fit with my practice. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) NM Nicholas M. Physician > "The desktop is unbelievably slow and offers no advantage over any of its competitors." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) SP Sarojben P. Caregiver > "NextGen Office is a useful platform to manage patient information with various templates / customizable..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639) Steve B. Owner doctor > "It was much more expensive than we were originally lead to believe. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) DT Diana T. Clinical Office Manager > "My overall experience it was great when it came to a corporation status, meaning larger practices combine." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660) BB Beth B. Owner operator > "The program likely cost our company thousands of dollars plus it was quite expensive to have just two..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) LM Lloyd M. President > "telemed solution that can be used on any device, anywhere." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) NM Nicholas M. Physician > "Using this may adversely affect employee morale." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) JB Jazel B. Pharmacist > "We like how it is customizable for our small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334) NM Nicholas M. Physician > "It is slow, inconvenient and your staff will not like it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) NM Nicholas M. Physician > "The mobile app is at least not substandard." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) HB Hope B. Director of Operations > "The cost of the product(s) feels excessive." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898) CD Cooper D. Office Manager > "The layout is crisp and clean which allows for a smooth day of charting!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) MB Michael B. dermtologist > "Poor fit for dermatology. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224) BB Beth B. Owner operator > "The actual patient encounter portion was fairly user-friendly." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) SW Sally W. Owner > "Zero customer service. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) LM Lloyd M. President > "The program is easy to use, intuitive and very fast to document a patient encounter." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) CR Constanze R. Owner > "A month later when I had more questions the rep said we had used up all of our hours." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019) NB Nicholle B. Office Administrator > "We are much happier now that \[sensitive content hidden\] has taken over the account." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) JA Justin A. DME Coordinator > "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) OE Omid E. President > "Like all, there are some exceptional people in each department that make it worth it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) VR Verified Reviewer Owner > "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) GM Gina M. Owner > "Perfect for small businesses looking for platform" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252) Heather T. Administrative Medical Assistant > "It's really not the best for a small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000) SB Sunaina B. Director of Operations > "Overall it's a great software, when I don't understand something I can always contact their desk support team." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822) VR Verified Reviewer Owner > "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) Omar A. IT Manager > "What is most prominent is a User friendly design focused on registering the patient and updating his status." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285) DN Diana N. Practice Manager > "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330) AV Ansh V. Digital marketing Executive > "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853) VR Verified Reviewer Project Manager > "The only downside I've encountered is related to system upgrades or maintenance performed over weekends." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) SA Sami A. Reviewer - Auditor > "This could include features like smart lighting and temperature controls, flexible and collaborative..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) AB Angela B. Manager > "The review of systems that we ask questions are not very customizable." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654) PP Patti P. Controller > "The report features were nice in that you can save and share the reports amongst other users." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713) AA Abdelrahman A. accontant > "sometimes it was difficult to deal with slow customer service" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431) KA Kim A. administrator > "Account manager always keeps me advise" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358) VR Verified Reviewer Insurance Verification Specialist > "I also feel like its slower than the other EMRs out there." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174) NB Nicholle B. Office Administrator > "My account representatives have been great!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) BB Bernard B. Company Director > "NextGen Office may not be suitable for smaller practices or solo practitioners." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) OE Omid E. President > "EHR-wise is great. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) BB Bernard B. Company Director > "Additionally, the software may be too pricey for some smaller practices." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) DN Debbie N. Manager > "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) BB Bernard B. Company Director > "Some of the features may be overwhelming, and the learning curve can be steep." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) SW Sally W. Owner > "The platform is easy to use and the product used to be good." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) MJ Mikala J. Medical insurance > "Sometimes lagged and didn’t have updated thing I have seen" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800) NB NATALIE B. MA > "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017) TG Terry G. Practice Manager > "Setting up reports was difficult and required special privileges" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342) VR Verified Reviewer Project Manager > "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) AW Anna W. CFO > "The company does not provide quick customer service." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) JA Justin A. DME Coordinator > "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) AW Anna W. CFO > "They will not integrate with any other software." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) VS Vishal S. Business Associate > "The product is really user friendly takes only few days to understand the interface, it's not at all..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096) Kiara B. Independent > "The only thing that I least like about the software is the communication on scheduling and communication..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2133969) DN Debbie N. Manager > "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) VR Verified Reviewer Medical Billing Manager > "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483) CD Cooper D. Office Manager > "NextGen is very easy to learn and use with little to no growing pains." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) JF Jessica F. Physical Therapist > "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986) DN Debbie N. Manager > "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) AB Amanda B. vpm director > "I do not like the note field. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171) NAR Nunurai Agnes R. Carer > "The company produce and sells electronic health records thereby improving technology and standards of living..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289) AR Ashliegh R. A&D Counselor > "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100) VR Verified Reviewer Account management > "Yes, the product was very easy to use and was integrated with operations" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4776085) VR Verified Reviewer Medical Billing Manager > "The customer service was NOT great." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483) SA Sami A. Reviewer - Auditor > "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) KZ Kevin Z. DPM > "Next gen is so wrong. If you are going to make it difficult to set up, maybe have employees trained how to..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___2130927) TS Tracy S. Nurse Practitioner > "I like the custom forms, knowledge database, and templates." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010) Isaiah N. CEO > "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969) KD Kelsey D. Customer service representative > "It’s easy to use and your able to reset it as fast tosay" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794) Tina C. Office Manager > "It's not streamlined or user friendly as the demo's show and through training." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612) AC Amy C. Outreach Worker > "It makes medical documentation streamlined and simple" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290) CG Christine G. MD > "Often times, had to call customer support and they were always hard to get a hold of." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823) BB Bernard B. Company Director > "The software's reporting tools also gave me insights that I found to be quite valuable." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) HP Heather P. Practice Manager > "I would rather use Nextgen than the software Amazing Charts we use now. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596) [View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) HH Heather H. Medical Billing Specialist and company president > "Using spreadsheet style "cells" throughout the program you can easily search for items, or edit bulk items in just a few..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619) KH Kathy H. Medical Billing, Credentialing and Contracting > "Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311) Onel M. OWNER, MLS, BSc, CPC > "The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247) HM Heather M. PM > "It is frustrating as the administrator that I cannot reset the passwords for my staff, especially given that we have..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455) Jackson B. Contracts Manager > "Overall, EZClaim is very helpful for billing our so-called "standard" claims, but it presents challenges around..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646) HM Heather M. PM > "Cannot hide/remove fields that do not apply to our practice. That a claim does not open to the date field and to the POS..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455) HM Heather M. PM > "I That it is now a cloud based service and I do not have to be onsite to access the database as I work in a different..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455) DM Denise M. Senior Controller > "This results in large distortion of unpaid claims and make Accounts Receivable management very difficult." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222) MH Megan H. Utilization and Billing Specialist > "I also really love the responsiveness of the help team. When I ran into a big problem I couldn't figure out, I got to have..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276) LN Leslie N. Office Manager > "You have to reset your password quarterly and some computers don’t allow the easy reset so you have to call for help." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101297) Cameron F. Director of Operations > "From navigating billing, payments, and even addressing support tickets, the whole team has been great and supportive" [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520) Jackson B. Contracts Manager > "The overall design is a bit dated and the exported reports are formatted in a challenging way to make useful." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646) MH Megan H. Utilization and Billing Specialist > "I also like that I am able to leave myself detailed notes to refer to in each claim." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276) KP Krystin P. Revenue Cycle Coordinator > "Wish there were more options on formatting statements, the info can appear all smushed together." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7118567) Elena S. Billing nanager > "Real live eligibility with Trizetto combination is a great tol to speed up the billing process." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101443) MS Maggie S. Office Manager > "It can be frustrating having to add the last four digits of the nine digit zip code." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122) BK Beth K. Controller > "We are easily able to load our data into the system from our EMR." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101271) Onel M. OWNER, MLS, BSc, CPC > "That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247) TM Tina M. Biller > "I use it for several different providers and it has exactly what I need for my crazy work life." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101388) EK Elena K. Billing Specialist > "It can be a little difficult to find the right report and include the correct information on it." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7106306) Cameron F. Director of Operations > "Its ability to integrate and communicate with other software systems has been especially valuable." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520) WS Wylon S. Billing Manager > "Resetting remote passwords without support is difficult." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101572) VR Verified Reviewer Systems Engineer > "Our system is hosted by EZClaim and we've never had to deal with an outage from EZClaim." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101433) Onel M. OWNER, MLS, BSc, CPC > "At times, there can be a delayed response when urgent help is needed." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247) AC Alisha C. Owner > "I have used multiple billing software and this has an easy flow for insurance collections." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101548) YY Yury Y. Billing > "Inability to access or slowness are often reported by the users." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097) Hanli V. President > "I love how detailed the software is and covers everything we need from an RCM standpoint." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101299) MS Melanie S. Billing Director > "It is hard to set up a report to get the exact information needed. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208) MC Michael C. President > "They have grown with us and their platform is easily one of the best deals in the medical billing space." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101426) HM Heather M. PM > "Cannot build custom reports." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455) SF Shanetrice F. MEDICAL BILLER, CODER, PCT MANAGER > "The system emphasizes ease of use and affordability over advanced automation and high-level analytics." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7113801) Onel M. OWNER, MLS, BSc, CPC > "Progress cannot happen when the approach is “take it or leave it.”" [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247) KH Kathy H. Medical Billing, Credentialing and Contracting > "Easy to use, useful and easy to understand reports, patient bill pay option now available, patient statement options" [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311) HM Heather M. PM > "Cannot have two instances open at once." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455) MT Melinda T. Office Manager > "Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393) MT Melinda T. Office Manager > "After our system crashed we needed help. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393) JC Jeanette C. Billing Specialist > "They are always pleasant and friendly. If resolving my issues was going to take longer than expected they aways kept me..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101483) JN Joanne N. Bookkeeper and Medical Billing Manager > "Expressed my concerns although same issues occurred again." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102289) KH Kristin H. Owner > "I have been using ezClaim for about 5 years and haven't seen a software since that I think is better; and I have been on..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101738) CHERIE F. ADMINISTRATOR > "I guess for me, it was time consuming in the very beginning. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505) YY Yury Y. Billing > "Software features fit our, and our clients' needs. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097) MS Melanie S. Billing Director > "Reports - not as user friendly. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208) WL William L. Accountant > "Claim processing is simple and reporting is exactly as needed. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7109642) GR Giovanna R. LCSW-R, Sole Proprietor, Owner > "Integrating the EZClaim billing software with the EZClaim Scheduler, EZClaim Reminder Call, and the EZClaim BillFlash..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2807543) MS Melanie S. Billing Director > "For the most part, EZClaim is easy to use. If there is an issue, tickets are dealt with in a timely manner." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208) CS CHRISTY S. Billing Supervisor/Office Manager > "The program takes a lot more training and use for a new user to be able to be confident in using the system because it is..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322) VR Verified Reviewer Office Manager > "Onboarding team helped our team get set up and ensured everything was running smooth." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101444) DM David M. Chief Operating Officer > "For example, we use Practice Fusion with EZClaim, but the products are not seamlessly integrated and does create some work..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943) CHERIE F. ADMINISTRATOR > "It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505) DM David M. Chief Operating Officer > "The only other thing I would mention is that there is no weekend or after hour support, which can be frustrating when we..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943) KO Karina O. Senior Billing and Collections Specialist > "overall experience is 7/8/10. if the suggestions I gave were updated than definitely could make it a 8.3/10." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343) CS CHRISTY S. Billing Supervisor/Office Manager > "The process of switching from Ezclaim Advanced to Ezclaim Premier for our business was much more complicated and time..." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322) DM Denise M. Senior Controller > "Reports are good as long as the imports are succesful" [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222) JM Jana M. Director of Client Services > "You cannot use a CSV upload to add many patients at a time." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741531) MP Mary P. Office Manager > "The IT department is very professional, personal and helpful when I have any issues with EZClaim." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101290) DM David M. Chief Operating Officer > "The thing that I like least about EZClaim is its lack of integration with some of the practice management/emr softwares. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943) BK Brandi K. CEO > "The claims are easy to edit and go out smoothly most of the time." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101274) AA Alicia A. Owner > "We get reminders in NextStep but they do not translate to the scheduler. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764526) JB Jody B. RN, Office Manager > "EZClaim is easy to install and integrates well with our EMR. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103832) JT Jessica T. Billing Specialist > "Unable to tell how and why claims are denied." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2746896) MS Maggie S. Office Manager > "The customization and ease of use has been extremely helpful." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122) ER Elizabeth R. Owner > "Some problems accessing the program with in the last year." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2754916) HH Heather H. Medical Billing Specialist and company president > "Absolutely the best customer service of any software I've ever used, excellent training and tech support." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619) LT Linda T. President > "They were patient with this non-computer person and never thought any question, as dumb or repeated was a bad one. " [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741457) KO Karina O. Senior Billing and Collections Specialist > "Very user friendly for what needs to be done for a small company." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343) NB Nicole B. VP > "you took something that was easy to use and made it so complicated ." [See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764493) [View Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) ## User interface 4.02 (1,278) [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/) 4.52 (128) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features NextGen Office Top features 39/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features) EZClaim 26/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#features) ### Recognition No recognitions have been awarded to NextGen Office No recognitions have been awarded to EZClaim ### Deployment & support NextGen Office Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos EZClaim Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NextGen Office - By NextGen Healthcare - Located in United States - Founded in 1994 EZClaim - By EZClaim - Located in United States - Founded in 1997 ## Popular Comparisons [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $300 Price $49/month 3.9 Features 4.2 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-136876/NextGen-Ambulatory-EHR-vs-Pediatric-Therapy-EMR) [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) $149/month Price Contact vendor for pricing 4.4 Features 3.8 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/106348-129169/EZClaim-Medical-Billing-vs-Tebra) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-180899/NextGen-Ambulatory-EHR-vs-Alleva) [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) vs [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) $149/month Price Contact vendor for pricing 4.4 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $300 Price $0 3.9 Features 4.3 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-195467/NextGen-Ambulatory-EHR-vs-Care-Patron) [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) $149/month Price $54/month 4.4 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/106348-178984/EZClaim-Medical-Billing-vs-Jane-App) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA) [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/) $149/month Price Contact vendor for pricing 4.4 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/106348-124590/EZClaim-Medical-Billing-vs-EMA) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) $300 Price Contact vendor for pricing 3.9 Features 3.8 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra) [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/) $149/month Price Contact vendor for pricing 4.4 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-106348/athenaOne-vs-EZClaim-Medical-Billing) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.39 (447)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR) [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) vs [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) $149/month Price $129/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/106348-142407/EZClaim-Medical-Billing-vs-ChiroFusion-Complete-Practice-Management)