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An EHR/EMR solution designed for small practices with 1-10 physicians. NextGen EHR offers integrated workflow benefits from 50-plus years of clinical experience and more than 150,000 providers.
Medical practices of all sizes looking to improve productivity, profitability, and patient care. Our client base includes thousands of providers representing 50 states and more than 70 specialties.
The system is user friendly and very comprehensive. We are in the implementation stages and these conference has been very helpful in knowing how we need to set up our system.
Nothing in particular, we haven't had any issues. We did try to link it to our billing and scheduling system and were unable do that so that would be a negative.
I love the improvements they're making in the new versions. Their support team is also MUCH improved - their knowledgebase is super easy to navigate and very informative.
We were unable to do paperless files because the software was limited on where we could put information. I needed to keep both paper files and do my notes online in nextgen.
So easy to use we are glad to see so much improvement we are seeing some of the reporting tht is getting better.
They acknowledged that I did notify the company but I notified the "wrong" department.
The difference between that system and HealthFusion is night and day. The ease of use, simplicity, and speed are amazing.
Constantly have to go from keyboard to clicking with the mouse instead of just clicking the "enter" key. May seem trivial but it does interrupt the stream of things.
CareCloud's EHR layout and design is super easy to use and was a clear winner for us as it didn't require back and forth keystrokes or clicks to enter charting for patients.
Ask as many questions as you can, and ask for a trial period of the system before getting stuck with a system you hate.
The program is user friendly which makes it easy for us to train new staff. The customer service is above outstanding.
Absolutely the worst billing company possible and I ahev used three so far, horrible off-shore service, restrictive contracts, extremely high rates, and zero feedback or flexibility.
I like the ease of use, the design is pleasing, and it's easy to navigate. The flexibility of inserting and moving sections, groups, findings is also a great benefit to charting.
First off, I never leave reviews and I am certainly not the kind to be negative. BUT, the staff all the way from management is horrible.
The software and the total service is awesome. I love their communication and willingness to grow and change with what their customers want.
Constantly cashes, poor tech support, very rudimentary program, uses antiquated software platform that is very unstable. Can't understand how they can survive as a company.
Jacque P.: Hi, I'm Jacque, and I'm a medical billing manager for a private medical practice and I give NextGen Healthcare three out of five star rating. We use NextGen Healthcare to do billing for our private practice. With three practitioners, it makes it easy to bill in one set area for all three of them at the same time, to send out claims and get the return EOBs to post to the remits. What I like best about NextGen Healthcare is the fact that it's super simple to use. When training new workers, they catch on easily because it's a very simple format that is laid out perfectly for anybody to just data input and send your claims off to get a return profit. I would have to say what I like least about NextGen Healthcare is the fact that when we need help, it seems to be very hard to get ahold of somebody. We do have a rep, but they have several people that I need to contact and it seems like I'm just being pushed off from one person to the next and when I do speak to somebody about a specific issue, it seems like if they're not very knowledgeable in that field, even though they would be IT, or my rep to get prices quoted, or have a technological issue that needs solved, it just seems very hard to get any issues resolved whatsoever. As well as the price that we were first told, it seemed to change very much throughout our contract, and we just constantly seem to have issues, especially with communication with NextGen Healthcare, unfortunately,
NextGen Office
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