# Compare NextGen Office vs CareCloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NextGen Office and CareCloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/31268-113010/NextGen-Ambulatory-EHR-vs-CareCloud

---

# NextGen Office vs CareCloud Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NextGen OfficeCareCloud2/4 selected

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.6 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

[## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

$300.00

Value-for-Money

3.7

Functionality

3.9

Ease of Use

3.9

Customer Service

4

Reviews Sentiment

Based on [1,280 reviews](#user-reviews)

Positive

1,015

Neutral

148

Negative

117

[## CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.6 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.5

Ease of Use

3.8

Customer Service

3.4

Reviews Sentiment

SG

LS

LB

Based on [112 reviews](#user-reviews)

Positive

69

Neutral

13

Negative

30

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,170 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

HIPAA Compliant

4.6

Patient Records Management

4.0

Charting

3.8

Patient Scheduling

4.1

Document Management

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

HIPAA Compliant

\--

Patient Records Management

4.4

Charting

5.0

Patient Scheduling

5.0

Document Management

NA

User satisfaction

User satisfaction

4.0

User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.7

Customer support

4.0

User satisfaction

3.6

User reviews[112](https://www.capterra.com/p/113010/CareCloud/reviews/)

Ease of use

3.8

Functionality

3.5

Value for money

3.3

Customer support

3.4

Price starts from

Price starts from

$300Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers.

Best for

Medical practices, health systems, academic institutions, medical billing companies, and healthcare providers.

## User reviews

Pros & cons

VR

Verified Reviewer

Admin

> "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324)

MU

Muhammad U.

Manager

> "Ineffective texting and emailing utilization without the required patient portal. ""

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

OE

Omid E.

President

> "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

OE

Omid E.

President

> "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

OE

Omid E.

President

> "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

Steve B.

Owner doctor

> "The software had a horrible easy to use. When I logged on before the official training I could not figure out..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

MU

Muhammad U.

Manager

> "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

OE

Omid E.

President

> "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

CJ

Crystal J.

Claims Service Specialist

> "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405)

TR

Tracy R.

Office Manager

> "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640)

SD

Shacria D.

Medical records clerk

> "Filing features were very simple and it had a lot of features that help with separating documents while they..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622)

Kristin H.

owner

> "Next gen makes posting payments really challenging."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632)

Steve B.

Owner doctor

> "The software was highly customizable to fit with my practice. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

Steve B.

Owner doctor

> "It was much more expensive than we were originally lead to believe. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

SP

Sarojben P.

Caregiver

> "NextGen Office is a useful platform to manage patient information with various templates / customizable options."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639)

NM

Nicholas M.

Physician

> "The desktop is unbelievably slow and offers no advantage over any of its competitors."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

DT

Diana T.

Clinical Office Manager

> "My overall experience it was great when it came to a corporation status, meaning larger practices combine."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660)

HB

Hope B.

Director of Operations

> "The cost of the product(s) feels excessive."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898)

LM

Lloyd M.

President

> "telemed solution that can be used on any device, anywhere."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

BB

Beth B.

Owner operator

> "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

JB

Jazel B.

Pharmacist

> "We like how it is customizable for our small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334)

NM

Nicholas M.

Physician

> "Using this may adversely affect employee morale."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

CD

Cooper D.

Office Manager

> "The layout is crisp and clean which allows for a smooth day of charting!"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

MB

Michael B.

dermtologist

> "Poor fit for dermatology. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224)

LM

Lloyd M.

President

> "The program is easy to use, intuitive and very fast to document a patient encounter."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

SW

Sally W.

Owner

> "Zero customer service. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

NB

Nicholle B.

Office Administrator

> "We are much happier now that \[sensitive content hidden\] has taken over the account."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418)

CR

Constanze R.

Owner

> "A month later when I had more questions the rep said we had used up all of our hours."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019)

OE

Omid E.

President

> "Like all, there are some exceptional people in each department that make it worth it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

JA

Justin A.

DME Coordinator

> "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

GM

Gina M.

Owner

> "Perfect for small businesses looking for platform"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252)

VR

Verified Reviewer

Owner

> "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

NM

Nicholas M.

Physician

> "The mobile app is at least not substandard."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

NM

Nicholas M.

Physician

> "It is slow, inconvenient and your staff will not like it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

SB

Sunaina B.

Director of Operations

> "Overall it's a great software, when I don't understand something I can always contact their desk support team."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822)

Heather T.

Administrative Medical Assistant

> "It's really not the best for a small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000)

Omar A.

IT Manager

> "What is most prominent is a User friendly design focused on registering the patient and updating his status."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285)

VR

Verified Reviewer

Owner

> "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

AV

Ansh V.

Digital marketing Executive

> "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853)

DN

Diana N.

Practice Manager

> "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330)

SA

Sami A.

Reviewer - Auditor

> "This could include features like smart lighting and temperature controls, flexible and collaborative..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

VR

Verified Reviewer

Project Manager

> "The only downside I've encountered is related to system upgrades or maintenance performed over weekends."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

PP

Patti P.

Controller

> "The report features were nice in that you can save and share the reports amongst other users."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713)

AB

Angela B.

Manager

> "The review of systems that we ask questions are not very customizable."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654)

KA

Kim A.

administrator

> "Account manager always keeps me advise"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358)

VR

Verified Reviewer

Insurance Verification Specialist

> "I also feel like its slower than the other EMRs out there."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174)

NB

Nicholle B.

Office Administrator

> "My account representatives have been great!"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418)

BB

Bernard B.

Company Director

> "NextGen Office may not be suitable for smaller practices or solo practitioners."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

OE

Omid E.

President

> "EHR-wise is great. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

BB

Bernard B.

Company Director

> "Additionally, the software may be too pricey for some smaller practices."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

DN

Debbie N.

Manager

> "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

BB

Bernard B.

Company Director

> "Some of the features may be overwhelming, and the learning curve can be steep."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

SW

Sally W.

Owner

> "The platform is easy to use and the product used to be good."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

MJ

Mikala J.

Medical insurance

> "Sometimes lagged and didn’t have updated thing I have seen"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800)

BB

Beth B.

Owner operator

> "The actual patient encounter portion was fairly user-friendly."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

AA

Abdelrahman A.

accontant

> "sometimes it was difficult to deal with slow customer service"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431)

NB

NATALIE B.

MA

> "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017)

AW

Anna W.

CFO

> "The company does not provide quick customer service."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

VR

Verified Reviewer

Project Manager

> "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

AW

Anna W.

CFO

> "They will not integrate with any other software."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

JA

Justin A.

DME Coordinator

> "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

TG

Terry G.

Practice Manager

> "Setting up reports was difficult and required special privileges"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342)

DN

Debbie N.

Manager

> "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

JF

Jessica F.

Physical Therapist

> "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986)

CD

Cooper D.

Office Manager

> "NextGen is very easy to learn and use with little to no growing pains."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

AB

Amanda B.

vpm director

> "I do not like the note field. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171)

DN

Debbie N.

Manager

> "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

AR

Ashliegh R.

A&D Counselor

> "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100)

NAR

Nunurai Agnes R.

Carer

> "The company produce and sells electronic health records thereby improving technology and standards of living in..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289)

Isaiah N.

CEO

> "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969)

VS

Vishal S.

Business Associate

> "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096)

VR

Verified Reviewer

Medical Billing Manager

> "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483)

SA

Sami A.

Reviewer - Auditor

> "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

Tina C.

Office Manager

> "It's not streamlined or user friendly as the demo's show and through training."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612)

TS

Tracy S.

Nurse Practitioner

> "I like the custom forms, knowledge database, and templates."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010)

CG

Christine G.

MD

> "Often times, had to call customer support and they were always hard to get a hold of."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823)

KD

Kelsey D.

Customer service representative

> "It’s easy to use and your able to reset it as fast tosay"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794)

HP

Heather P.

Practice Manager

> "I would rather use Nextgen than the software Amazing Charts we use now. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596)

AC

Amy C.

Outreach Worker

> "It makes medical documentation streamlined and simple"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290)

AP

Amanda P.

Nurse Practitioner

> "I was never formally trained on the software, but I found it very confusing to use."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320)

[View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

SG

Sanjay G.

Administrator

> "Providers and administrative team members enjoyed the user-friendliness and different..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6652269)

LS

Lindsey S.

Optician

> "Sometimes it runs slow and you can't just refresh the page."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6497176)

LS

Lindsey S.

Optician

> "It is easy to navigate and give clear instructions for teaching new staff how to use."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6497176)

FC

Frances C.

Dr.

> "Their data was flawed in some way and could not be uploaded and put in appropriate areas of the..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6187346)

LB

Luis B.

patient coordinator

> "It does a great job showing you where to go."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6767091)

MB

Michelle B.

Owner

> "They will never solve a problem passed on to someone else and goes into a black hole. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

AR

Alessandra R.

Medical Front Desk Training Coordinator

> "I also like the customer service."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6770921)

MB

Michelle B.

Owner

> "No one speaks English and can not understand customer service. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

MB

Michelle B.

Owner

> "The easy of use and the color coding."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

MB

Michelle B.

Owner

> "They do not solve problems but put it back on you. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

NP

Nikki P.

Physical Therapist

> "Visually easy to navigate and the app was easier to use than other systems."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6643950)

FC

Frances C.

Dr.

> "Approximately 10 attempts at customer service contact have been attempted in the last week and..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6187346)

PM

Paul M.

CEO

> "The look and feel is the best thing about it."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___4816925)

MB

Michelle B.

Owner

> "You will lose so much money with this company. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

JE

John E.

Physician

> "It has a nice user interface and the digital chart looks like a paper chart"

[See full review](https://www.capterra.com/p/113010/CareCloud/#GetApp___3373074)

FC

Frances C.

Dr.

> "They were of very little help in gathering my data for that transition. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6187346)

VM

Vicky M.

Billing

> "Billing was clean, claims corrections were easy. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2884701)

AP

Adam P.

physician

> "I have been with carecloud/talk ehr since 2014During that time I have seen a decrease in quality..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___4137343)

JH

Jenah H.

Business Manager

> "I also appreciate the "all-in-one" approach."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___3055683)

JE

John E.

Physician

> "This causes a great deal of extra work. Since converting to the app, the carecloud reliability..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#GetApp___3373074)

VM

Vicky M.

Billing

> "Posting was easy, I am no longer on this product but I would work on it again."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2884701)

JE

John E.

Physician

> "There is never an answer as to why they cannont fix the many bugs the app seems to have."

[See full review](https://www.capterra.com/p/113010/CareCloud/#GetApp___3373074)

AM

Alex M.

Psychologist

> "Ease of use and how much can be easily tailored to your own preferences!"

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2343599)

BM

Blake M.

Director of Technology

> "Due to this, we decided CareCloud is not for us. Upon learning this, CareCloud blackballed us..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2740062)

MM

Michael M.

Practice Manager

> "The look of the software is pleasant."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___2257210)

MM

Michael M.

Practice Manager

> "They do not hold their end of the contact they force you to sign and since being with them we've..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___2257210)

ML

Mayra L.

Patient Service Representative

> "Easy to navigate."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2803821)

ML

Mayra L.

Patient Service Representative

> "It's challenging to understand the simple charges, payments & insurance payments in the..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2803821)

[View Reviews](https://www.capterra.com/p/113010/CareCloud/reviews/)

## User interface

4.02 (1,280)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)

3.55 (112)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

NextGen Office

Top features

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features)

CareCloud

22/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/113010/CareCloud/#features)

### Recognition

NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to CareCloud

### Deployment & support

NextGen Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CareCloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NextGen Office

-   By NextGen Healthcare
-   Located in United States
-   Founded in 1994

CareCloud

-   By CareCloud
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

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Features

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Ease of Use

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[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

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Contact vendor for pricing

Price

$49/month

3.5

Features

4.2

3.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/113010-136876/CareCloud-vs-Pediatric-Therapy-EMR)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

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3.9

Features

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3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/31268-195467/NextGen-Ambulatory-EHR-vs-Care-Patron)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.5

Features

4.3

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113010-195467/CareCloud-vs-Care-Patron)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$300

Price

Contact vendor for pricing

3.9

Features

4.4

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.5

Features

4.4

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113010-124590/CareCloud-vs-EMA)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

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$300

Price

Contact vendor for pricing

3.9

Features

4.4

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/31268-180899/NextGen-Ambulatory-EHR-vs-Alleva)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.5

Features

4.4

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113010-122278/CareCloud-vs-EpicCare-EMR)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

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$300

Price

Contact vendor for pricing

3.9

Features

3.8

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.5

Features

4.4

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113010-180899/CareCloud-vs-Alleva)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$300

Price

Contact vendor for pricing

3.9

Features

4.4

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.5

Features

3.8

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113010-129169/CareCloud-vs-Tebra)