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An EHR/EMR solution designed for small practices with 1-10 physicians. NextGen EHR offers integrated workflow benefits from 50-plus years of clinical experience and more than 150,000 providers.
With Rosemark, home care agencies can schedule caregiver shifts with ease, create care plans, post jobs, record sales contacts, track & measure referrals, plan & assess marketing efforts, and more!
The system is user friendly and very comprehensive. We are in the implementation stages and these conference has been very helpful in knowing how we need to set up our system.
Nothing in particular, we haven't had any issues. We did try to link it to our billing and scheduling system and were unable do that so that would be a negative.
I love the improvements they're making in the new versions. Their support team is also MUCH improved - their knowledgebase is super easy to navigate and very informative.
We were unable to do paperless files because the software was limited on where we could put information. I needed to keep both paper files and do my notes online in nextgen.
So easy to use we are glad to see so much improvement we are seeing some of the reporting tht is getting better.
They acknowledged that I did notify the company but I notified the "wrong" department.
The difference between that system and HealthFusion is night and day. The ease of use, simplicity, and speed are amazing.
Constantly have to go from keyboard to clicking with the mouse instead of just clicking the "enter" key. May seem trivial but it does interrupt the stream of things.
My overall experience has been great. When i have to call with any question or issues I am always met with professional and friendly staff who always go above and beyond to help me.
This is very confusing and causes more work if we are not logged in.
I have been very happy with the overall system and the support and help that I get from the team. It has helped me streamline the business and it also is helping me with EVV.
Since we have been a consistent customer of our electronic biller for years, we know that the problem must have been on our software provider's end.
Rosemark tech department respond very quickly to messages. The dept is very helpful, very polite, and very positive and willing to help.
I don't think there are any features that are missing or coul be improve at this time. I don't find aspects of the softwear that are difficult to use.
Rosemark has great training videos and a wonderful users guide. The best thing about this system is that Rosemark truly listens to feature requests.
I wish you could get past the HIPPA requirement for logging out every so often. It is frustrating to say the least.
Jacque P.: Hi, I'm Jacque, and I'm a medical billing manager for a private medical practice and I give NextGen Healthcare three out of five star rating. We use NextGen Healthcare to do billing for our private practice. With three practitioners, it makes it easy to bill in one set area for all three of them at the same time, to send out claims and get the return EOBs to post to the remits. What I like best about NextGen Healthcare is the fact that it's super simple to use. When training new workers, they catch on easily because it's a very simple format that is laid out perfectly for anybody to just data input and send your claims off to get a return profit. I would have to say what I like least about NextGen Healthcare is the fact that when we need help, it seems to be very hard to get ahold of somebody. We do have a rep, but they have several people that I need to contact and it seems like I'm just being pushed off from one person to the next and when I do speak to somebody about a specific issue, it seems like if they're not very knowledgeable in that field, even though they would be IT, or my rep to get prices quoted, or have a technological issue that needs solved, it just seems very hard to get any issues resolved whatsoever. As well as the price that we were first told, it seemed to change very much throughout our contract, and we just constantly seem to have issues, especially with communication with NextGen Healthcare, unfortunately,
Debbie: Hi, I'm Debbie. I am the owner and director of a senior home care company, and I give Rosemark scheduling a five out of five. When we started our company in 2008, there were several different scheduling programs to choose from. After interviewing several and meeting with several at a conference, we landed on Rosemark System because Rosemark offered the highest internet technology at the time. In 2008, Rosemark was the only system that was completely online. That was important to us, and the reason that we chose them. Rosemark has stayed on top of advancing technology, and we are still happy with their services in 2020. Rosemark is very user-friendly. Myself and my employees are all over the age of 50, and we have had no problem integrating into Rosemark, training with Rosemark. They offer ongoing training on a weekly basis. They have a very easy to use system, a user guide system. They've really been easy to use. If you're looking for a system, I would encourage you to ask the questions, where is the tech department? If I call Rosemark and I want to have a new system, or a new option added, I'm talking to the place where the techs are. I'm not getting an answer of, "I'll put a ticket in for that." That's that's not what happens with Rosemark. when you call, the person you're talking to fully understands every aspect of the system, knows what's available, knows what is currently on their list of upcoming features. Very often when we ask for a feature, it's on the list and coming up soon, and they're quick to turn those around. It is a technology world, so I'm not saying they turn it around in a day, but they'll turn it around in a couple of months and you'll have the features that you need.
NextGen Office
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